1996 Chevrolet Tahoe Owners Manual

No. 1052497 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB. Lubriplate lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI Grade 2, Category LB or GC-LB.

7-49

Squeaks

Gas Line

Multi-pu ose lubricant, Superlube (GM Part No. 12346241 or equivalent). Gas Line De-Icer (GM Part No. 105 15 16).

See “Replacement Parts” in the Index‘ for recommended replacement filters, valves and spark plugs.

FLUIDLUBRICANT Multi-pu ose lubricant, Superlube (GM Part No. 1234624 1 or equivalent). Multl-pu ose lubricant, Superlube (GM Part No. 1234624 1 or equivalent).

Multi-pu ose lubricant Superlube (GM Part No. 1234624 1 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

I USAGE

Hood and Door Hinges

Body Door Hinge Pins, Tailgate Hinge and Linkage, Folding Seat, Fuel Door Hinge Outer Tailgate Handle Pivot Points

I Weatherstrip

Conditioning

7-50

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and

Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-51

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-52

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. This section includes information on:

The Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Assistance Courtesy Transportation BBB Auto Line -- Alternative Dispute Resolution Program Reporting Safety Defects Service and Owner Publications

Customer Satisfaction Procedure

8-1

Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern you may have with your vehicle can be handled by your selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Chevrolet has empowered its dealers to make decisions and repair vehicles, and they are eager to resolve your concern to your complete satisfaction. If your concern has not been resolved to your satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the

~, General Manager.

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

For help outside of the United States and Canada, call the following numbers as appropriate:

In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U S . Virgin Islands: 1-800-496-9994

0 , In the Dominican Republic: 1-800-75 1-41 35

(English) or 1-800-751-4136 (Spanish)

0 In the Bahamas: 1-800-389-0009 0 In Bermuda, Barbados, Antigua and the British

Virgin Islands: 1-800-534-0 122

0 In all other Caribbean countries: 1-809-763-13 15 0 In other overseas locations, call GM North American

Export Sales in Canada at: 1-905-644-4112.

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers

0 Vehicle Identification Number (This 'is available

from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

0 Dealership name and location 0 Vehicle delivery date and present mileage

Nature of concern

We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, write to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: I-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)

Chevrolet Roadside Assistance Program

To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet/Geo Roadside Assistance Center. As the owner of a 1996 Chevrolet/Geo, membership in Roadside Assistance is free.

8-4

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1-800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy" Care: 0 Toll-free number, 1 -800-CHEV-USA

Free towing for warranty repairs Basic over-the-phone technical advice

0 Available dealer services at reasonable costs (ie.,

wrecker services, locksmithkey service, glass repair, etc.)

ROADSIDE Courtesy " Care PROVIDES:

Roadside Basic Care services (as outlined above) Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway)

FREE Locksmith/Key Service (when keys are lost on the road or locked inside) FREE Flat Tire Service (spare installed on the road) FREE Jump Start (at home or on the road) FREE Fuel Delivery ($5 of fuel delivered on the road)

Chs;vrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1996 Chevrolet/Geo passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to Retail and Retail Lease Customers operating 1996 and newer Chevrolet/Geo vehicles for a period of 36 monlfis/36,000 miles, whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Cure are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.

For complete program details, see your Chevrolet/Geo dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: Vehicle Identification Number (VIN) License plate number Vehicle color

0 Vehicle location

Telephone number where you can be reached Vehicle mileage Description of problem

Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details.

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services. Courtesy Transportation Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1996 ChevroletIGeo passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:

One way shuttle ride for any warranty repair completed during the same day. Up to $30 maximum daily vehicle rental allowance for any overnight warranty repair up to five days, OR

0 Up to $30 maximum daily cab, bus or other

transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR

Up to $10 daily fuel allowance' for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your ChevroletIGeo dealer service management. Claim amounts should reflect all actual costs. ChevroletIGeo Courtesy Transportation is not part of the Bumper to Bumper New Vehicle Limited Warranty. Chevrolet/Geo reserves the right to make any changes or discontinue Courtesy Transportation at any time without, notification. For additional program details, contact your ChevroletIGeo dealer.

In .Canada, please consult your GM dealer for information on Courtesy Transportation. Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive.

8-6

For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. GM Participation in BBB AUTO LINE -- Alternative Dispute Resolution Program* .. *This program may not be available in all states,

depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change .eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful.

There may be instances ,where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes .between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If. you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100

8-7

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 4-0 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a. state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020.

REPORTING SAF-TY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash' or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists-in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

8-8

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario KlG 352

-REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. Please call us at 1-800-222- 1020 or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, Michigan 48007-7047

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of 'Canada Limited Customer Assistance Center 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Service and Owner Publications em

Service manuals, service bulletins, owner's manuals and other service literature are avai1,able for purchase for all current and many past model General Motors vehicles. Toll-free telephone numbers for ordering information:

United States . . . . . . . 1-800-55 1-4 123 Canada . . . . . . . . . . . . 1-800-668-5539

8-9

Service Manuals Service manuals contain diagnostic and repair information for all chassis and body systems. They may be useful for owners who wish to get a greater understanding of their vehicle. They are also useful for owners with the appropriate skill level or training who wish to perform “do-it-yoursel€” service. These are authentic General Motors service manuals meant for professional, qualified technicians. Service Bulletins Service bulletins covering various subjects are regularly sent to all General Motors dealerships. GM monitors product performance in the field. When service methods are found which promote better service on GM vehicles, bulletins are created to help the technician perform better service. Service bulletins may involve any

number of vehicles. Some will describe inexpensive service; others will describe expensive service. Some will advise of new or unexpected conditions, and others may help avoid future costly repairs. Service bulletins are meant for qualified technicians. In some cases bulletins refer to service manuals, specialized tools, equipment and safety procedures necessary to service the vehicle. Since these bulletins are issued throughout the model year and beyond, an index is required and published quarterly to help identify specific bulletins. Subscriptions are available. You can order an index at the toll-free numbers listed previously, or ask a GM dealer to see an index or individual bulletin. Owner Publications Owner’s manuals, warranty folders and various owner assistance booklets provide owners with general operation and maintenance information.

8-10

Section 9 Index

A i r Bag ...................................... 1-29 Adding Equipment ............................ 1-34 How Does it Restrain .......................... 1-32 How it Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1 Location .................................... 1-31 Readiness Light ......................... 1.30. 2.59 Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34 What Makes it Inflate .......................... 1-32 What Will You See After it Inflates . . . . . . . . . . . . . . . 1-33 When Should it Inflate ......................... 1-32 Aircleaner .................................... 6-16 Air Cleaner Filter Restriction Indicator Check . . . . . . . . 7-43 Air Conditioning ................................ 3-6 Air Conditioning Refrigerants . . . . . . . . . . . . . . . . . . . . . 6-73 Alignment and Balance. Tire . . . . . . . . . . . . . . . . . . . . . . 6-49 Aluminum Wheels. Cleaning ...................... 6-57 Antenna. Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 Antifreeze ..................................... 6-25 Anti-Lock Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Brake System Warning Light . . . . . . . . . . . . . . . . 2.62. 4.6 Anti.Theft. Radio .............................. 3-24 Appearance Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 1

Appearance Care Materials ........................ 6-59 Arbitration Program .............................. 8-7 Armrest Storage Compartment .................... 2-47 Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52 Audio Equipment. Adding ........................ 3-26 Audio Systems .................................. 3-9 Automatic Transmission Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18 Operation ................................... 2-14 Overdrive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Park Mechanism Check ........................ 7-45 Shifting ..................................... 2-14 Auxiliary Power Outlet .......................... 2-53 Axle. Front ........................... . . . . . . . . . 6-23 Axle. Locking Rear ............................. 2-17 Axle. Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35 Jump Starting ................................. 5-2 ..................... 2-5 Replacement. Keyless Entry Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 BBB Auto Line ................................. 8-7 Better Business Bureau Mediation . . . . . . . . . . . . . . . . . . 8-7

9-1

Brake

Adjustment .................................. 6-34. Fluid ....................................... 6-31 Master Cylinder .............................. 6-3 1 Parking ...................................... 2-21 PedalTravel .................................. 6-34 Replacing System Parts ........................ 6-34 System Warning Light ......................... 2-61 Trailer ...................................... 4-49 Transmission Shift Interlock Check . . . . . . : ........ 7-44 Wear ....................................... 6-33 Brakes, Anti-Lock ............................... 4-6 Braking ......................................... 4-5 Braking in Emergencies ........................... 4-8 ........................... 2-9 Break-In, New Vehicle Brightness Control .............................. 2-38 BTSICheck ................................... 7-44 Bulb Replacement .............................. 6-35

8-6 6-70

Canadian Roadside Assistance .................... Capacities and . Specifications ...................... Carbon Monoxide .................... 2.25.4.40, 4.48 Cargo Security Shade ............................ 2-48 Cargo Tie Downs ............................... 2-50 Cassette Deck Service ........................... 7-42 Cassette Tape Player . . ' ..................... 3- 12. 3- 14 Cassette Tape Player Care ........................ 3-27 Cassette Tape Player Errors .................. 3- 13. 3. 17 CD Player Theft-Deterrent Feature ................. 3-24 Center High-Mounted Stoplamp Bulb Replacement .... 6-41 Center Passenger Position ........................ 1-36 CertificationEire Label .......................... 4-41 ................................. 4-48 Chains. Safety 9-2

Changing a Flat Tire ................ .. ............. 5-19

Chains. Tire .................................... 6-51 Charging System Warning Light ................... 2-59 Check Gages Light .............................. 2-67 Checking Your Restraint Systems .................. 1-55 Chemical Paint Spotting .......................... 6-58 Child Restraints ................................ 1-45 Securing in a Rear Outside Seat Position ........... 1-46 .Securing in the Center Seat Position .............. 1-48 Securing in the Right Front Seat Position .......... 1-50 Top Strap .................................... 1-45 WheretoPut ................................ 1-45 Cigarette Lighter ............................... 2-52 Circuit Breakers and Fuses ........................ 6-62 Cleaner.Air ................................... 6-16 Cleaning Aluminum Wheels ............................ 6-57 Fabric ...................................... 6-52 Glass ........................................ 6-55 Inside of Your Vehicle ......................... 6-52 Instrument Panel .............................. 6-54 Leather ..................................... 6-54 Outside of Your Vehicle ........................ 6-56 Special Problems ............................. 6-53 Stains ...................................... 6-53 Tires ........................................ 6-57 Vinyl ....................................... 6-54 Wheels ..................................... 6-57 Windshield and Wiper Blades . . . . . . . . . . . . . . . . . . . 6-55 Climate Control, Optional ......................... 3-2 Climate Control, Standard ......................... 3-1 Climate Control System ........................... 3-1 Clock, Setting the ................................ 3-10 Comfort Controls ................................ 3-1

.............................

3-28 Compact Disc Care Compact Disc Player ....................... 3-1 8. 3-20 Compact Disc Player Errors . . . . . . . . . . . . . . . . . . 3-1 8. 3.22 ............................. 2-39 Compass. Electronic . . . . . . . . . . . . . . . . . . . 2-39 Compass. Rearview Mirror with Composife Headlamps ........................... 6-37 Console Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42 Control of a Vehicle .............................. 4-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Convenience Net 2-47 .......................... Convex Outside Mirror 2-42 Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25 Heater, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 12 RecoveryTank ............................... 5- 13 Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 1 Courtesy Transportation ........................... 8-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cruise Control 2-32 Cupholders ............................... 2-42, , 2-44 Customer Assistance for Text Telephone Us.ers . . . . . . . . . 8-3 Customer Assistance Information . . . . . . . . . . . . . . . . . . . 8- 1 Customer Satisfaction Procedure .................... 8- I

Damage, Finish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58 Damage. Sheet Metal ............................ 6-58 Daytime Running Lamps ......................... 2-36 Daytime Running Lamps Indicator Light . . . . . . . . . . . . 2-66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Dead Battery . . . . . . . . . . . . . . . . . . . . . . . . . 8-8 Defects, Reporting Safety Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1 .......................... Defogger, Rear Window 3-9 Defogging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Defrosting ...................................... 3-8 Dolby@ B Noise Reduction . . . . . . . . . . . . . . . . . . 3-16. 3-17

DomeLamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 Door

Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Rear Security Locks ............................ 2-3 Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 . . . . . . . . . . . . . . . . . . . . . . . . Storage Pocket . . . . . . 2-'46 Driver Position . . . . . . : .......................... 1-21 Driving City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32 Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Drunken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Freeway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 InaBlizzard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 IntheRain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 OnCurves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 On Grades While Towing a Trailer . . . . . . . . . . . . . . . 4-51 .................... On Hill and Mountain Roads 4-35 On Snow and Ice .............................. 4-38 Throughwater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 WetRoads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37 With a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Drunken Driving

E a s y Entry Seat (2-Door Utility) . . . . . . . . . . . . . . . . . . . 1-6 Electrical Equipment, Adding . . . . . . . . . . . 2- 12, 3-26, 6-6 1 Electrical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-61 Electric Tailgate Glass Release .................... 2-27 Electrochromic . Daymight Rearview Mirror . . . . . . . . . . 2-39 9-3

2-39

6.8. 6.10

Electronic Compass ............................. Engine ................................... Coolant ..................................... 6-25 Coolant Heater ............................... 2-12 Coolant Level Check .......................... 7-42 Coolant Temperature Gage ..................... 2-62 Cooling System .............................. 6-72 Exhaust ...................................... 2-25 Identification ................................ 6-60 OilLevelCheck .............................. 7-42 Overheating .................................. 5-9 Running While Parked ......................... 2-25 Specifications . : .............................. 6-70 Starting Your ................................ 2- 11 EngineOil .................................... 6-12 Adding ..................................... 6- 13 Additives ................................... 6-14 Checking .................................... 6-12 Pressure Gage ................................. 2-65 Used ....................................... 6-15 Whentochange .............................. 6-15 .Entry to the Rear Seat (Suburban Second Seat) . . . . . . . . 1 - 13 Ethanol ........................................ 6-4 Exhaust, Engine ................................ 2-25

Fabric Cleaning . . . . . . . . . .1 ..................... FillingYourTank ................................ Filter, Air ..................................... Filter, Engine Oil ............................... Finish Care .................................... Finish Damage ................................. First Gear, Automatic Transmission Flashers, Hazard Warning .......................... 9-4

6-52 6-5 6-16 6- 15 6-56 6-58 ................ 2-16 5- 1

Flat Tire. Changing ............................. 5- 19 Fluid Capacities ................................. 6-72 Fluid Leak Check ............................... 6-34 Fluids and Lubricants ............................ 7-48 Folding the Rear Seat (2-Door Utility) . . . . . . . . . . . . . . . 1-8 Folding the Rear Seat (+Door Utility) ............... 1-9 Folding the Second Seat (Suburban) ................ 1-11 Foreign Countries. Fuel ........................... 6-4 Four-wheel Drive ......................... 2-17. 6-22 .. FrenchLanguageManual 11 FrontAxle ..................................... 6-23 Front Axle Locking Feature ....................... 2-17 Front Park/Turn Signal Bulb Replacement . . . . . . 6-38, 6-39 Front Sidemarker Lamp Bulb Replacement ............. 6-40 FrontTowing ................................... 5-8 Fuel .......................................... 6-3 Canada ...................................... 6-3 Filling Your Tank ............................... 6-5 Gage ........................................ 2-68 ........................... In Foreign Countries 6-4 System Chart ................................. 6-73 Fuses and Circuit Breakers ....................... 6-62

...........................

G a g e s

Engine Coolant Temperature .................... 2-62 i .......................... Engine Oil Pressure 2-65 Fuel ....................................... 2-68 Speedometer ................................. 2-57 Tachometer .................................. 2-57 Voltmeter ................................... 2-60 Garage Door Opener. ............................ 2-44 GAWR ....................................... 4-42 Gear Positions, Automatic Transmission . . . . . . . . . . . . . 2-14

..

.

~~~~

~~

Glove Box .................................... Gross Axle Weight Rating ........................ ..................... Gross Vehicle Weight Rating Guide . GVWR .......................................

.................................

2-42 4-42 4-41 .. 11 4-41

. Head Restraints

6.36. 6.37

6-35 5- 1 2-35

Halogen Bulbs ................................ Hazard Warning Flashers .......................... Headlamps .................................... Bulb Replacement ....................... ...................... 2-30 HighLow Beam Changer On Reminder ................................. 2-36 Wiring ...................................... 6-61 ................................. 1-5 Hearing Impaired. Customer AssistAnce . . . . . . . . . . . . . . 8-3 Heating ........................................ 3-7 High-Beam Headlamps .......................... 2-30 Highway Hypnosis .............................. 4-35 Hill and Mountain Roads . . . . i .................... 4-35 Hitches. Trailer ................................. 4-, 48 Hood Checking Things Under ......................... 6-6 Release ....................................... 6-7 Horn ......................................... 2-28 Hydroplaning .................................. 4-3 1 Ignition Positions .............................. I. . 2-10 Illuminated Entry ................................ 2-38 Inflation, Tire .................................. 6-44 Inside Rearview Mirror .......................... 2-39 Inspections . . . . . . . . ........................... 7-46 Brakesystem ................................ 7-47

.........................

: . . . . 7-46 Exhaust System Radiator and Heater Hose .' ..................... 7-46 RearAxle ................................... 7-47 Steering .................................... 7-46 Suspension .................................. 7.46 . Throttle Linkage .............................. 7-46 Transfer Case (Four-wheel Drive) ................ 7-47 ............................... 2-54 Brightness Control ............................. 2-38 Cleaning ...................................... 6-54 Cluster ..................................... 2-56 FuseBlock .................................. 6-63 Interior Lamps ................................. 2-38

Instrumerit Panel

Jack, Tire ............................... Jump Starting ...................................

5-22, 5-23 5-2

K e y Lock Cylinders Service . . . . . . . Keyless Entry System ............................ Keys ...........................................

(. . . . . . . . . . . . . . 7-43 2-4 2-1

Labels

Certificationnire .............................. 4-41 Service Parts Identification ..................... 6-60 . . . . . . . . : . . . . . . . . . . . . . 4-41 Tire-Loading Information Vehicle Identification Number . . : . . . . . . . . . . . . . . . . 6-60 Lamps ........................................ 2-35 Dome ...................................... 2-38 Interior ..................................... 2-38 On Reminder ................................ 2-36 UnderhoodReel .............................. 2-37

9-5

Latches. Seatback ................................ 1-5 Leaving Your Vehicle ............................. 2-3 Leaving Your Vehicle with the Engine Running . . . . . . . 2-23 Lighter ....................................... 2-52 Lights

Air Bag Readiness ....................... 1.30. 2.59 Anti-Lock Brake System Warning . . . . . . . . . . . . 2.62. 4.6 Brake System Warning ......................... 2-61 Charging Warning System ...................... 2-59 CheckGages ................................. 2-67 Daytime Running Lamps Indicator . . . . . . . . . . . . . . . 2-66 Headlamp High-Beam Indicator . . . . . . . . . . . . . . . . . 2-67 Safety Belt Reminder ..................... 1 - 17. 2-58 Service Engine Soon ........................... 2-63 Turn Signal and Lane Change Indicator ........... 2-67 ........................... Loading Your Vehicle 4-41 Lockoutswitch ................................ 2-27 Locks .......................................... 2-2 Cylinder ..................................... 7-43 Door ........................................ 2-2 Key Lock Cylinder Service ..................... 7-43' Power Door .................................. 2-3 Rear Door Security ............................. 2-3 . . . . . . . . . . . . . . . . . . . 7-45 Steering Column Lock Check Window .................................... 2-27 Lubricants and Fluids ............................. 7-48 Lubrication Service, Body ........................ 7-43 Luggage Carrier . . . . . . . . : ....................... 2-50 Maintenance, Normal Replacement Parts ............ 6-7 1 Maintenance Record ............................ 7-5 1 Maintenance Schedule .............................. 7-1 Long TripMighway Definition ................... 7-5 Long TripMighway Intervals ..................... 7-5

9-6

Owner Checks and Services ..................... 7-42 Periodic Maintenance Inspections ................ 7-46 Recommended Fluids and Lubricants ............. 7-48 Scheduled Maintenance Services ................... 7-3 Short TripKity Definition ....................... 7-4 Short TriplCity Intervals ......................... 7-4 Maintenance. Underbody ......................... 6-58 Maintenance When Trailer Towing .................. 4-53 Malfunction Indicator Lamp ...................... 2-63 Manual Front Seat ............................... 1-1 Manual Mirror .................................. 2-41 Manualwindows ............................... 2-27 Methanol ...................................... 6-4 Mirrors ........................................ 2-39 Convex Outside .............................. 2-42 Electrochromic DayNight Rearview .............. 2-39 ; ... 2-39 Inside Rearview .......................... Manual ...................................... 2-41 Power Remote Control ........................... 2-41 MMT ......................................... 6-3 .................................. vi Model Reference MountainRoads ................................ 4-35 Multifunction Lever ............................. 2-29

N e t , Convenience ............................... Neutral, Automatic Transmission ............................ New Vehicle Break-In Nightvision ...................................

2-47 .................. 2-15 2-9 4-28

Odometer .................................... Odometer, Trip ................................ Off-Road Driving ..............................

2-57 : 2-57 4-14

f-Road Recovery ............................. 4- 10 I. Engine .................................... 6-12 bener, Garage Door ............................ 2-44 rerdrive, Automatic Transmission . . . . . . . . . . . . . . . . 2- 16 rerheating Engine .............................. 5-9 dner Checks and Services ....................... 7-42 k n e r Publications, Ordering ...................... 8-9

... . . . . . . . : . . . . . . . . . . . . 6-58 2- 14 2-22

aint Spotting, Chemical rk Automatic Transmission ........................ Shifting Into ................................. Parking "-AtNight ..................................... 2-9 Brake ........................................ 2-21 .Brake Mechanism Check ....................... 7-45 Lots ........................................ 2-9 Over Things That Burn ........................ 2-24 With a Trailer . ..... ., ........................ 4-52 Ssenger Position ............................... 1-36 sing ....................................... 4-11 :iodic Maintenance Inspections . . . . . . . . . . . . . . . . . . 7-46 wer Auxiliary Outlet .............................. 2-53 DoorLocks ................................... 2-3 Lumbar Adjustment ............................ 1-3 ................................ 6-62 Option Fuses ......................... 2-41 Seat ......................................... 1-2 Steering ..................................... 4-8 Steering Fluid ................................ 6-29 Take-Off .................................... 4-54

-Remote Control Mirror

Winches ..................................... 4-54 Windows ................................... 2-27 Power Lumbar Adjustment . . . . . . . : ................ 1-3 .................... Pregnancy, Use of Safety Belts 1-35 ............................ Problems on the Road 5-1 .Protecting Exterior Bright Metal Parts ............... 6-57 PTO ......................................... 4-54 Publications, Service and Owner .................... 8-9

Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Radiator Pressure Cap ........................... 6-28 Radio Reception ................................ 3-26 Radios ........................ 3-10, 3-12; 3-14, 3-20 Rain. Driving In ................................. 4-29 Reading Lamps ................................. 2-39 Rear Axle ........................................ 6-22 ........................... 2-3 Door Security Locks Lamp Bulb Replacement ....................... 6-41 Outside Seat Position .......................... 1-38 Seatpassengers .............................. 1-38 Window Defogger ............................. 3-9 Windshield Washer . . . . . , ...................... 2-32 Rear Air Conditioning and Heating Systems . . . . . . . . . . . 3-3 RearTowing .................................... 5-8 Rearview Mirror ................................ 2-39 Electrochromic Daymight ...................... 2-39 Inside ...................................... 2-39 Reclining Front Seatbacks ......................... 1-4 Recovery Hooks ................................. 5-37 Recovery Tank, Coolant .......................... 5-13 .................... 6-73 Refrigerants, Air Conditioning Removing the Rear (Third) Seat (Suburban) . . . . . . . . . . 1-14 9-7

Replacement

6.68. 6.69

Bulbs ................................. Parts ....................................... 6-71 Wheel ...................................... 6-49 Wheel. Used ................................. 6-50 Replacing Safety Belts ........................... 1-56 Replacing the Rear (Third) Seat (Suburban) .......... I . 16 Reporting Safety Defects .......................... 8-8 Restraints Checking ................................... 1-55 Child ........................................ 1-45 Head ........................................ 1-5 . . . . . . . . . . . . . . . . . . . 1-56 Replacing Parts After a Crash Systemcheck ................................ 7-43 Reverse. Automatic Transmission . . . . . ' . . . . . . . . . . . . . 2- 15 Right Front Passenger Position .................... 1-36 Roadside Assistance .............................. 8-4 Roadside Assistance. Canadian ..................... 8-6 ........................... 5-37 Rocking Your Vehicle Roof Marker Lamp Bulb Replacement .............. 6-41 Rotation. Tires ................................. 6-45 Safety Belt Extender ............................ Safety Belts ................................... Adults ...................................... Care ....................................... Center Passenger Position ...................... Children .................................... Driver Position ................................ Extender .................................... How to Wear Properly ......................... Incorrect Usage .................... LapBelt .................................... Lap-Shoulder . :. ......................... 9-8

1-55 1 - 16 1-21 6-55 1-36 1-43 1-21 1-55 1-21

1-36 1-21. 1-38

1-24. 1-53. 1-54

.............................. Larger Children 1-52 Passenger Position ............................ 1-36 ........................ 1-20 Questions and Answers Rear Seat Outside Passenger Positions . . . . . . . . . . . . 1-38 Rear Seat Passengers ........................... 1-38 Reminder Light ......................... 1 - 17. 2-58 Replacing After a Crash ........................ 1-56 Right Front Passenger Position .................. 1-36 Shoulder Belt Height Adjuster . . . . . . . . . . . . . . 1-23, 1-42 Smaller Children and Babies .................... 1-43 Use During Pregnancy ......................... 1-35 WhyTheyWork .............................. 1-17 Safety Chains ................................... 4-48 ......................... Safety Defects. Reporting 8-8 ... Safety Warnings and Symbols. ....................... 111 Scheduled Maintenance Services .................... 7-3 Seatback Latches ...................................... 1-5 ........ 1-4 Reclining Front Easy Entry (2-Door Utility) ...................... 1-6 Entry to the Rear (Suburban Second Seat) . . . . . . . . . . 1 -13 Folding the Rear (2-Door Utility) . . . . . . . . . . . . . . . . . 1-8 Folding the Rear (&Door Utility) ................. 1-9 Folding the Second (Suburban) . . . . . . . . . . . . . . . . . . 1 -11 Lumbar Adjustment ............................ 1-3 ManualFront ................................. 1-1 Power ....................................... 1-2 Rear .......................................... 1-7 Removing the Rear (Third) Seat (Suburban) . . . . . . . . 1 -14 Replacing the Rear (Third) Seat (Suburban) . . . . . . . . 1 -16 Restraint Systems .............................. 1-1 Seat Controls ................................. 1-1 Securing a Child Restraint . . . . . . . . . . . . 1-46. 1-48. 1-50

.......................

Seats

Second Gear. Automatic Transmission . . . . . . . . . . . . . . 2- 16 SecurityShade ................................. 2-48 Service ........................................ 6-1 Bulletins. Ordering ............................. 8-9 Engine Soon Light ............................ 2-63 Manuals, Ordering ............................. 8-9 Parts Identification Label ....................... 6-60 Publications, Ordering .......................... 8-9 ......................... Work, Doing Your Own 6-2 Service and Appearance Care ...................... 6-1 .................... 8-9 Service and Owner Publications Service Publications .............................. 8-9 Servicing Your Air Bag-Equipped Vehicle . . . . . . . . . . . 1-34 ............................ 6-58 Sheet Metal Damage Shifting ....................... 2- 14 Automatic Transmission Into Park (P) ................................. 2-22 ShiftLever ..................................... 2-14 Shoulder Belt Height Adjuster . . . . . . . . . . . . . . . . 1-23. 1-42 SignalingTurns ................................ 2-29 SIR .......................................... 1-29 Skidding ...................................... 4-12 Sound Equipment, Adding ........................ 3-26 Specifications and Capacities ....................... 6-70 Specifications, Engine ........................... 6-70 Speech Impaired, Customer Assistance . . . . . . . . . . . . . . . 8-3 Speedometer ................................... 2-57 Stains, Cleaning ................................ 6-53 Starter Switch Check ............................ 7-43 Starting Your Engine ............................ 2-1 1 Steam ......................................... 5-9

....................

Steering ....................................... 4-8 : . . . . . 7-45 Column Lock Check In Emergencies ................................ 4-9 Power ....................................... 4-8 Tips ......................................... 4-8 Wheel, Tilt .................................. 2-28 Step-Bumper Pad ............................... 4-56 Storage Compartments ........................... 2-42 Storage, Overhead .............................. 2-46 . . . . 6-35 Storage, Vehicle ........................... Stuck: In Sand, Mud, Ice or Snow . . . . . . . . . . . . . . . . . . 5-36 Sunglasses Storage .............................. 2-46 SunVisors .................................... 2-53 Supplemental Inflatable Restraint . . . . . . . . . . . . . . . . . . 1-29 Symbols, Vehicle ..................................

Tachometer .................................. 2-57 Tailgate ........................................ 2-7 Glass Release ................................ 2-27 TapePlayerCare ............................... 3-27 Theft .......................................... 2-8 Theft-Deterrent Feature. CD Player . . . . . . . . . . . . . . . . 3-241 THEFTLOCK TM ................................ 3-24 Thermostat ..................................... 6-28 Third Gear. Automatic Transmission . . . . . . . . . . . . . . . . 2-16 Tilt Steering Wheel ............................. 2-28 Time. Setting the ............................... 3-10 Tire Chains .................................... 6-51 TireLoading ................................... 4-41 . . . . . . . . . . . . . . . . . . . 4-41 Tire-Loading Information Label

9-9

Tires .......................................... 6-43 Alignment and Balance ........................ 6-49 BuyingNew ................................. 6-47 Chains ..................................... 6-51 .............................. Changing a Flat 5-19 Cleaning ..................................... 6-57 Inflation .................................... 6-44 Inflation Check ............................... 7-42 Inspection and Rotation ........................ 6-45 Loading ...................................... 4-41 Pressure ..................................... 6-44 Temperature ................................. 6-49 Traction .................................... 6-48 Treadwear ................................... 6-48 Uniform Quality Grading ....................... 6-48 ...................... 6-50 Used Wheel Replacement .............................. 6-46 Wear Indicators Wheel Replacement ........................... 6-49 ........................ 6-46 When It's Time for New TopStrap ..................................... 1-45 Torque Lock ................................... 2-24 Torque, Wheel Nut ......................... 5-30, 6-70 Towing

From the Front ................................ From 'the Rear ................................ Trailer ...................................... Yourvehicle .................................. Brakes ...................................... 4-49 Driving on Grades ............................. 4-51 Drivingwith ................................. 4-49 Engine Cooling When Towing . . . . . . . . . . . . . . 4-44. 4-53 Hitches ..................................... 4-48 Maintenance When Towing ...................... 4-53 9-10

5-8 5-8 4-43 5-6

Trailer

Parking on Hills .............................. 4-52 Safety Chains ................................ 4-48 Tongueweight ............................... 4-47 Total Weight on Tires .......................... 4-47 Towing ..................................... 4-43 Turn Signals ................................. 4-51 Weight ...................................... 4-45 Wiring Harness ............................... 4-53 Transfer Case .................................. 6-23 Transfer Case, Electronic ......................... 2-19 Transfer Case, Manual ........................... 2-17 Transmission Fluid, Automatic .................... 6-18 Transmitters, Keyless Entry ........................ 2-4 Transportation, Courtesy .......................... 8-6 Trip Odometer .I .................................. 2-57 TTYUsers ..................................... 8-3 Turn Signal and Lane Change Signals ............... 2-29 Turn Signals When Towing a Trailer ................ 4-51

Underbody Maintenance ........................ Underhood Fusemelay Center ............................ ReelLamp .................................. Storage Area ..................................

Vehicle

Control ....................................... Damage Warnings .............................. Identification Number ............................ Loading .................................... Storage ..................................... Ve. ntilation System ...............................

6-58

6-66 2-37 2-47

4-5 iv 6-60 4-41 6-35 3-7

Visors. Sun .................................... Voltmeter ......................................

2-53 2-60

warning Devices ............................... 5-2 Warning Lights. Gages and~hdicators ............... 2-58 Washer Fluid. Windshield ........................ 6-30 Washing Your Vehicle ............................. 6-56 Weatherstrips ..... : ............................. 6-55 Wheel Alignment .................................. Nut Torque ............................. Replacement ................................. Used Replacement ............................ Wrench ................................ Window Lock ..................................

6-49 5-30, 6-70 6-49 6-50 5-22. 5-23 2-27

Windows ..................................... 2-27 LockoutSwitch .............................. 2-27 Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. Power ....................................... 2-27 WindshieEd Washer ............................. 2-31 Fluid .................................. 2-31, 6-30 : . . . 7-42 Fluid Level Check ......................... Rear ....................................... 2-32 Windshield Wipers .............................. 2-30 Blade Replacement ...................... 6-42, 6-71 Fuses ...................................... 6-61 Rear ....................................... 2-32 Winter Driving . . I .............................. 4-37 : . . . 6-61. Wiring, Headlamp .......................... WreckerTowing .................................. 5-6 Wrench, Wheel ............................ 5-22, 5-23

9-11

NOTES

9-12