1996 Chevrolet Suburban Owners Manual

After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

Maintenance Record

7-100

I

Record

Maintenance

7-101

Maintenance Record

7-102

.- .

Customer Assistance Information

Section

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects. This section includes information on: The Customer Satisfaction Procedure. Customer Assistance for Hearing or Speech Impaired, BBB Auto Line - Alternative Dispute Resolution Program, Reporting Safety Defects, Roadside Assistance, and Service Publications. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern with the sales transaction or the operation of your vehicle will be resolved by your dealer’s Sales or Service Departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE - Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact the owner of the dealership or the General Manager.

8-1

STEP TWO - If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 1-800-263-7854 In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992 (English) or 1-800-496-9993 (Spanish). In the U.S. Virgin Islands, call 1-800-496-9994. In other overseas locations, contact GM North American Export Sales in Canada by calling 1-905-644-41 12. For prompt assistance, please have the following information available to give the Customer Assistance Representative:

(English) or

(French).

Your name, address, home and business telephone numbers

0 Vehicle Identification Number (This is available from the vehicle

registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Dealership name and location

0 Vehicle delivery date and present mileage

Nature of concern

We encourage you to call the toll free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Chevrolet, write to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P. 0. Box 7047 Troy, MI 48007-7047

Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealership’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern.

8-2

Customer Assistance for the Hearing or Speech lmpaired (TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Chevrolet by dialing: 1 -800-TDD-CHEV (1-800-833-2438).

(TDD users in Canada can dial 1-800-263-3830.)

GM Participation in BBB AUTO LINE - Alternative Dispute Resolution Program* *This program may not be available in all states, depending on state law. Canadian owners refer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third-party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5 100

8-3

‘To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN), and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about forty days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222-1 020. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline.

8-4

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada Box 8880 Ottawa, Ontario K1G 352. REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020, or write:

(English) or 1-800-263-7854

Chevrolet Motor Division Chevrolet Customer Assistance Center P. 0. Box 7047 Troy, MI 48007-7047 In Canada, please call us at 1-800-263-3777 (French). Or, write: General Motors of Canada Limited Customer Assistance Center 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Chevrolet Roadside Assistance Program To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet has established the Chevrolet/Geo Roadside Assistance Center. Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV USA (1-800-243-8872). The call is toll free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer-recommended service providers. Roadside membership is free however some services may incur costs.

Roadside offers two levels of service to the customer, Basic Care and Courtesy" Care: ROADSIDE Basic Care PROVIDES

Toll-free number, 1-800-CHEV-USA Free towing for warranty repairs

0 Basic over-the-phone technical advice 0 Available dealer services at reasonable costs

(Le., wrecker services, locksmithkey service, glass repair, etc.)

Note: Roadside Basic Care applies to all Chevrolet/Geo vehicles regardless of age or miles. ROADSIDE Courtesy Care PROVIDES:

0 Roadside Basic Care services (as outlined above)

Plus:

FREE Non-Warranty Towing (to the closest dealer from a legal roadway)

0 FREE LocksmitWKey Service (when keys are lost on the road or

locked inside) FREE Flat Tire Service (spare installed on the road) FREE Jump Start (at home or on the road)

0 FREE Fuel Delivery ($5 of fuel delivered on the road)

Note: Courtesy Cure is available to Retail and Retail Lease Customers operating 1994 and newer Chevrolet/Geo vehicles for a period of 36 months/36,000 miles. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or Dealer Service Management. Basic Care and Courtesy Cure are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Cure at any time. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor:

Vehicle Identification Number

0 License plate number 0 Vehicle color 0 Vehicle location

Telephone number where you can be reached Vehicle mileage

0 Description of the problem

For complete program details, see your Chevrolet/Geo dealer to obtain a Roadside Assistance Center brochure.

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the U.S.A. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 emergency services. Courtesy Transportation ChevroletIGeo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the BUMPER TO BUMPER New Vehicle Limited Warranty to retail purchasers of 1995 Chevrolet/Geo passenger car and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:

for

One way SHUTTLE RIDE for any warranty repair completed during the same day. Up to $30 maximum daily VEHICLE RENTAL allowance for any overnight warranty repair up to 5 day, OR

0 Up to $30 maximum daily CAB, BUS, or OTHER transportation allowance in lieu of rental for any overnight warranty repair up to 5 day, OR

0 Up to $10 daily FUEL allowance for rides provided by another person (Le., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to 5 days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet/Geo dealership service management. Claim amounts should reflect all actual costs. The Chevrolet/Geo Courtesy Transportation Program is not part of the BUMPER TO BUMPER New Vehicle Limited Warranty. Chevrolet/Geo reserves the right to make any changes or discontinue the Courtesy Transportation Program at any time without notification. For additional program details contact your Chevrolet/Geo dealer. In Canada, please consult your GM dealer for information on courtesy transportation.

8-7

Service and Owner Publications Service manuals, service bulletins, owner’s manuals and other service literature are available for purchase for all current and many past model General Motors vehicles. Toll-free telephone numbers for ordering information: United States , . . . . . . . . 1-800-551-4123 Canada . . . . . . . . . . . . . . 1-800-668-5539 Service Manuals Service manuals contain diagnosis and repair information for all chassis and body systems. They may be useful for owners who wish to get a greater understanding of their vehicle. They are also useful for owners with the appropriate skill level or training who wish to perform “do-it-yourself’ service. These are authentic General Motors’ service manuals meant for professional, qualified technicians.

Service Bulletins Service bulletins covering various subjects are regularly sent to all General Motors dealerships. GM monitors product performance in the field. When service methods are found which promote better service on GM vehicles, bulletins are created to help the technician perform better service. Service bulletins may involve any number of vehicles. Some will describe inexpensive service; others will describe expensive service. Some will advise of new or unexpected conditions, and others may help avoid future costly repairs. Service bulletins are meant for qualified technicians. In some cases they refer to service manuals, specialized tools, equipment and safety procedures necessary to service the vehicle. Since these bulletins are issued throughout the model year and beyond, an index is required and published quarterly to help identify specific bulletins. Subscriptions are available. You can order an index at the toll-free numbers listed previously, or ask a GM dealer to see an index or individual bulletin. Owner Publications Owner’s manuals, warranty folders and various owner assistance booklets provide owners with general operation and maintenance information.

Index

Adding Equipment to Your Air Bag-Equipped Vehicle (See “Supplemental Inflatable Restraint System (SIR)”) Air Bag (See “Supplemental Inflatable Restraint System (SIR)”)

Readiness Light (See “Lights”)

3-28

Air Cleaner (See “Engine-Air Cleaner”) Air Conditioning (See “Heater/Air Conditioning Controls”) Antenna ....................................................... Anti-Lock Brakes (See “Brakes”) Appearancecare . . . . . . . . . . . . . i .................................. Materials Chart ............................................... Arbitration Program (See “Better Business Bureau Mediation”) Audiosystems ................................................... 3-9 Care of Your Cassette Player and Tape ............................. 3-27 Care of Compact Discs ......................................... 3-28 ETR@ AM-FM Stereo Audio Cassette System ...................... 3-12 ETR@ AM-FM Stereo Audio Cassette ATC System . . . . . . . . . . . . . . . . . . 3-14 ETR@ AM-FM Stereo Audio Compact Disc (CD) ATC System . . . . . . . . . 3-19 Remote Cassette Player ...................................... 3-25 ETR@’AM-FM Stereo Audio System .............................. 3-10 THEFTLOCK Theft Deterrent Feature ........................ 3-17, 3-23 Understanding Radio Reception .................................. 3-26

6-62 6-71

Automatic Transmission (See “Transmission”) Axle

Front (See “Four-wheel Drive”) LockingRe ar ................................................. Rear ........................................................

2-25 6-31

Battery ........................................................ 6-45 Belts (See “Safety Belts”) Better Business Bureau Mediation .................................... 8-3 Blizzard (See “Driving-If You’re Caught in a Blizzard”) Brakes

Adjustment .................................................. Anti-Lock (ABS) .............................................. Anti-Lock Warning Light (See “Lights”) Hydro-Boost Brake System (Hydraulic Pump) . . . . . . Master Cylinder .............................................. Parking ..................................................... PedalTravel ................................................. Replacingparts ............................................... System Warning Light (See “Lights”) To Check Brake Fluid ........................................ Trailer (See “Trailer-Brakes”) Transmission Shift Interlock (BTSI) ............................... 2-21 Wear ....................................................... 6-43 Braking ......................................................... 4-5 In Emergencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 .......................... Break-In. New Vehicle 2-10

6 4 3 4-5 . . . . . . . . . 6-39 6-41 2-26 6-43 6-44

............

6-42

Bulb Replacement

Center High Mounted Stop Lamp (CHMSL) ........................ Composite Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Park Turn Signal Lamps with Composite ...................... Front Park Turn Signal Lamps with Sealed Beam .................... HalogenBulbs ................................................ RearLamps .................................................. ............................................ Replacement Chart ........................................... Roof Marker Lamps Sealed Beam Headlamps ........................................ Side Marker Lamps ............................................ Taillamps ....................................................

Capacities and Specifications ....................................... CarbonMonoxide .......................................... 2.29. Cargo Security Shade ............................................. Cargo Tie Downs ................................................ Care of Your Cassette Tape Player (See “Audio Systems” ) Cassette Tape Player System (See “Audio Systems” ) Catalytic Converter .............................................. Center High Mounted Stop Lamp (CHMSL) (See “Lamps”) Certificationmire Label ........................................... Changing a Flat Tire .............................................. Chemical Paint Spotting ........................................... Child Restraints (See “Safety Belts”) Child Security Locks .............................................. Cigarette LightedAshtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Circuit Breakers (See “Fuses and Circuit Breakers”) Cleaning

DieselEngine ................................................ Fabric Protection .............................................. Finishcare .................................................. Glass ....................................................... Insideofvehicle .............................................. Instrument Panel. Top .......................................... Leather ..................................................... OutsideofVehicle ............................................. Outside of the Windshield and Wiper Blades ........................ Special Problems .............................................. Tires ...... .. ...... .. ....................................... Vinyl ....................................................... Weatherstrips ................................................. Wheels and Tires .............................................. .......................... Audio System with AUTO TONE System ........................ Audio System without AUTO TONE System Comfort Controls ................................................. Compact Disc (CD) System (See “Audio Systems”) Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control of a Vehicle ...............................................

Clock, Setting the

6-52 6-47 6-49 6-48 6-47 6-52 6-82 6-51 6-46 6-50 6-50

6-76 4-43 2-82 2-84

6-53

4-37 5-25 6-70

2-8 2-57

6-14 6-65 6-68 6-67 6-63 6-66 6-66 6-67 6-67 6-65 6-69 6-66 6-67 6-69

3-10 3-9 3-1

2-52 4-4

2-84

ConvenienceNet ................................................ Coolant (See “Engine”) Cooling System Capacity .......................................... Courtesy Transportation ............................................ Crankcase Capacity .............................................. Cruise Control (Option) ........................................... OnHills ..................................................... Passing Another Vehicle ........................................ To Erase Speed Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ToGetOutOf ................................................ ToIncreaseSpeed ............................................. ToReduceSpeed .............................................. ToResume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ToSet ...................................................... ....................................

6-77 8-7 6-78 2-43 2-47 2 4 6 2 4 8 2-47 2 4 5 2-46 2 4 5 2 4 4 Customer Assistance for the Hearing or Speech Impaired . . . . . . . . . . . . . . . . . 8-3 8-1 Customer Assistance Information Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Daytime Running Lamps (DRL) Indicator Light (See “Lights”) Diesel Fuel Requirements and Fuel System (See “Fuel-Diesel”) Differential (See “Axle”) Doors .......................................................... Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PanelDoors ................................................... PowerDoorLocks ............................................. SideDoors .................................................... Tailgate Glass and Tailgate ..................................

2-3 2-6 2-5 2-7 2-3 2-4, 2-34

Drive Axle (See “Axle”) Driving

AtNight .................................................... 4-23 City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26 Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Freeway ..................................................... 4-27 Guidelines ................................................... 4-11 Hill and Mountain Roads ....................................... 4-29 Highway Hypnosis ............................................ 4-28 If You’re Caught in a Blizzard ................................... 4-33 SnoworIce .................................................. 4-31 In Snow (Diesel Engines) ....................................... 2-15 IntheRain ................................................... 4-24 LossofControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Nightvision ................................................. 4-24 Off-Road Driving with Your Four-wheel Drive Vehicle . . . . . . . . . . . . . . 4-12 Before You Go Off-Roading .................................. 4-12 ...................................... 4-23 After Off-Road Driving Passing ...................................................... 4-9 Through Deep Standing Water ................................... 2-15 Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 DrunkenDriving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

E

Eiectrical System

Engine

Add-On Equipment ........................................... 6-74 Adding Coolant . Diesel Engine ........................... 5.18, 6 3 6 Adding Coolant - Gasoline Engine .... , .................... 5-1 1’6-35 ........................... 6-25 ...................... Air Cieaner ........................... Control Module System ............ 6-53 Coolant ......................... ........................... 6-33 Coolant Heater ................... .................. 2-19.3-4. 6-19 Coolant Temperature Gage (See “Gages‘ 1 ............................ Diesel Heater Output ............... 3-4 Exhaust ..................................................... 2-31 FanNoise ................................................... 5-24 Identification .................................. 6-72.6-73.6-76. 6-77 Oil (See “Oil”) Overheating ................................................... 5-9 RunningWhileParked ......................................... 2-32 Starting Your Gasoline Engine ................................... 2-13 Starting Your Diesel Engine ..................................... 2-15 Exhaust System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-53

Fuel

........ 6-45

Filter Replacement Chart (See “Service-Replacement Parts and Filter Recommendations’’) Fluid Capacities (See “Capacities and Specification”) Fluid Leak Check ..................................... Fluids (See “Scheduled Maintenance Services”) Four-WheelDrive ............................................... Front Axle Locking Feature ..................................... Transfer Case ........................................... Canadian ..................................................... 6-5 Diesel ....................................................... 6-4 ............................................. Filling Your Tank 6-11 Foreign Countries (Gasoline Engines) ............................. 6-11 Filter Replacement (Diesel Engines) ............................... 6-9 Gage (See “Gages”) Gasoline ..................................................... 6-2 Gasolines for Cleaner Air ........................................ 6-3 Running Out of Fuel (Diesel Engines) .............................. 6-8 Tankcapacity ................................................ 6-78 Water in Fuel (Diesel Engines) ............................... 2-70. 6-5 Fuses and Circuit Breakers ................................... 6-75. 6-81 FuseBlock ............................................. 6-766-80

2-33. 6-32

2-33 2-35

G

Gages

Engine Coolant Temperature Gage ................................ FuelGage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Oil Pressure Gage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tamper Resistant Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voltmeter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-79 2-78 2-80 2-68 2-69 2-68 2-68 2-81

Halogen Bulbs (See “Bulb Replacement”) Hazard Warning Flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Head Restraints (See “Seats”) Headlamps and Vehicle Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48

Replacement (See “Bulb Replacement”) High Beam Indicator Light (See “Lights”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 High-LowBeamChanger Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46 Heatercontrols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 RearHeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Heater/Air Conditioning Controls .................................... 3-2 Rear Air Conditioning ........................................... 3-4 Refrigerant Capacity ........................................... 6-79

Highway Hypnosis (See “Driving-Highway Hypnosis”) Hitches (See “Towing-Hitches”) Hood Checking Under, Hood Release .................................. Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hydraulicclutch ................................................ Howtocheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Check and What to Use .................................

Hydroplaning (See “Driving in the Rain”)

6-13 2-38 6-30 6-31 6-31

If You’re Stuck in Sand. Mud. Ice. or Snow . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-41 Ignitionswitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Inflation-Tire Pressure (See “Tires”) Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Instrumentpanel

2-67 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67

Jacking Equipment Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.26. 5-40 Jump Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

K

Key Lock Cylinders ......................................... ............................................. Keyless Entry System Key Release Button .............................................. Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 4 5 . 7.93

2-8 2-12 2-1

Labels

Lamps

Lights

2-82 2-49 2-50

6-82 2-50

Certificationmire (See “Certificatioflire Label”) Center High Mounted Stop Lamp (CHMSL) ........................ ....................................... Daytime Running Lamps Dome ....................................................... Headlights (See “Headlamps”) Lamp and Bulb Data ........................................... Reading ..................................................... Replacement (See “Bulb Replacement”) UnderhoodReelLamp ......................................... 2-51 Air Bag Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-70 ........................... 2-72 Anti-Lock Brake System Warning Light .................................... 2-71 Brake System Warning Light Charging System Warning Light .................................. 2-75 Check Gages Warning Light ..................................... 2-76 Daytime Running Lamps (DRL) Indicator Light . . . . . . . . . . . . . . . . 2-49, 2-76 GlowPlugsLight ............................................. 2-74 Headlamp High Beam Indicator Light ............................. 2-77 Headlights (See “Headlamps”) Low Coolant Warning Light ................................ 2-74, 6-36 Malfunction Indicator (Service Engine Soon) . . . . . . . . . . . . . . . . . . 2-75, 6-54 Safety Belt Reminder Light ..................................... 2-70 Service Throttle Soon (Light Duty Diesel Engines) . . . . . . . . . . . . . . . . . . . 2-73 ShiftLight .............................................. 2-24, 2-77 Turn Signal and Lane Change Indicator Light .................. 2-40, 2-78 Water in Fuel (Diesel Engine) .................................... 2-73 ............................................ 4-37 TraileringPackage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

Loading Your Vehicle

Lock Cylinders (See “Key Lock Cylinders”) Loss of Control (See “Driving-Loss of Control”) Lubrication (See “Recommended Fluids and Lubricants”) Luggagecarrier .................................................

2-85

Malfunction Indicator Lamp (See “Lights”) Maintenance (See “Scheduled Maintenance Services”) Master Cylinder (See “Brakes”) Mirrors

ConvexOutside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54 Electric Outside Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-54 Electrochromic Inside Rearview Mirror with Compass . . . . . . . . . . . . . . . . 2-52 Znside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-52

Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ModelReference .................................................. Multifunction Lever ..............................................

2-54 iv 2-39

. . . ,

. . . . . . .

Odometer (See “Gages”) Off-Road Driving (See “Driving-Off-Road Driving with Your Four Wheel Drive Vehicle”) Off-Road Recovery Oil

............................. DieselEngines ............................................... Additives ................................................. Pressure Gage (See “Gages”) ToCheck ............................................... WhatKindtoUse .......................................... WhentoAdd .............................................. Whentochange ............................................ What to Do with Used Oil .................................... Gasoline Engines ............................................. Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pressure Gage (See “Gages”) ToCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WhatKindtoUse .......................................... WhentoAdd .............................................. Whentochange ............................................ What to Do with Used Oil .................................... Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Parking

Brake (See “Brakes-Parking”) On Hills (See “Towing-Parking on Hills”) Over Things That Burn .........................................

Passing (See “Driving-Passing”) Periodic Maintenance Inspections (See “Scheduled Maintenance Services”) Power

Door Locks (See “Doors”) Steering ...................................................... SteeringFluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Take-Off(PT0) Winches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-9

6-20 6-24

6-21 6-22 6-21 6-24 6-24 6-14 6-19

6-15 6-16 6-15 6-19 6-20 7-92

2-30

4-7 6-39 4-35 4-34

Radiator Pressure Cap ............................................ Radio (See “Audio Systems”) Rear Axle (See “Axle”) Rear Window Defogger ............................................ Recommended Fluids and Lubricants (See “Scheduled Maintenance Services”) RecoveryHooks .................................................

6-37

3-7

5-40

Replacementparts ............................................... 6-76 Reporting Safety Defects To The United States Government (See “Safety Defects”) Roadside Assistance ............................................... 8-5 RockingYourVehicle ............................................ 5-39

1-18 1-21 1-35 1-50 1-41 1-44 1-47 1-42 1 4 5 1-42 1-41 1-40 6-66 1-22 1-49 1-35

SafetyBelts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Center Passenger Position ....................................... Checking Restraint System ...................................... Child Restraints ............................................... Center Seat Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Larger Children ............................................ Rear Outside Seat Position ................................... Right Front Seat Position ..................................... TopStrap ................................................. Where to Put the Restraint .................................... Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DriverPosition ............................................... Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LapBelt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lap Shoulder Belt ........................................ Properwear ................................................. Questions & Answers .......................................... Rear Seat Outside Passenger Position .............................. Rear Seat Passengers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reminder Light (See “Lights”) Replacing Seat and Restraint Parts After a Crash ..................... Right Front Passenger Position ................................... Shoulder Belt Height Adjuster (&Door Utility Models) ......................................... 1-34 Use During Pregnancy Why Safety Belts Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

. . . . . . . . . . 1-23. 1-39

1-21 1-21 1-36 1-36

1-50 1-34

1.22. 1-37

Safety Chains (See “Towing a Trailer”) Safety Defects

Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . 8-5 Reporting Safety Defects to General Motors ......................... 8-5 Reporting Safety Defects to the United States ........................ 8-4 Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7- 100 Maintenance Schedule I

Safety Warnings and Symbols ......................................... Scheduled Maintenance Services

Maintenance Schedule I1

Diesel Engines ......................................... 7-9. 7-62 Gasoline Engines with Heavy Duty Emissions . . . . . . . . . . . . . . . . 7-6. 7-35 Gasoline Engines with Light Duty Emissions . . . . . . . . . . . . . . . . . 7-4. 7-12 Diesel Engines ........................................ 7-1 1. 7-80 Gasoline Engines with Heavy Duty Emissions . . . . . . . . . . . . . . . . 7-8. 7-53 Gasoline Engines with Light Duty Emissions . . . . . . . . . . . . . . . . . 7-5. 7-27 Periodic Maintenance Inspections ................................ 7-96 Recommended Fluids and Lubricants .............................. 7-97 Selecting the Right Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Using Your Maintenance Schedule ................................. 7-3 When Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47

Service

Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Easy Entry Seat (Suburban Second Seat) ............................ 1-7 Easy Entry Seat (2-Door Utility Model) ............................ 1-5 Folding Second Seat (Suburban) ................................. 1-13 Head Restraints ................................................ 1-6 ManualFrontSeats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Power Lumbar Adjustment ....................................... 1-3 Powerseats ................................................... 1-2 Rear Folding Seat (2-Door Utility Model) ........................... 1-8 Rear Folding Seat (&Door Utility Model) .......................... 1-10 Reclining Front Seatback ........................................ 1-3 Removable Rear (Third Seat (Suburban)) .......................... 1-15 SeatbackLatches ............................................... 1-4 Doing Your Own Service Work ................................... 6-1 Parts Identification Label ....................................... 6-74 Publications ................................................... 8-8 Replacement Parts and Filter Recommendations . . . . . . 6 7 6 , 6 7 7 , 6-78, 6-79 Service Engine Soon Light (See “Lights”) Servicing Your Air Bag-Equipped Vehicle (See “supplemental Inflatable Restraint System (SIR)”) Shift Indicator Light (See “Lights”) Shifting Into Park (P) ............................................. Shifting Out of Park (P) ........................................... Shock Absorbers ................................................ 6-44 Specifications Chart (See “Service - Replacement Parts and Filter Recommendations”) SpareTire ................................................. Speedometer and Odometer (See “Gages”) Starting Your Engine (See “Engine-Starting”) Steering ........................................................ Column Shift Lever ............................................ In Emergencies ................................................ Tips ......................................................... Step-BumperPad ................................................ Storage Compartments ............................................ Sunvisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supplemental Inflatable Restraint System (SIR) ........................ Adding Equipment to Your Facial Air Bag-Equipped Vehicle How the Air Bag System Works .................................. .................... Servicing Your Facial Air Bag-Equipped Vehicle

4-7 2-26 4-8 4-7 2-86 2-58 2-55 1-29 .......... 1-33 1-30 1-32 , . . . . . . . . . . . . 6-38

Surge Tank Pressure Cap ...........................

5-26, 5-30

2-27 2-28

Tachometer (See “Gages”) Theft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38 Tilt Wheel (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39 Tires ........................................................... 6-54 Balancing (See “Wheel Alignment and Tire Balance”) Chains ...................................................... Flat (See “Changing a Flat Tire”) Inspection and Rotation ......................... Loading (See “Loading Your Vehicle”)

6-62 .......... 6-56

New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spare (See “Spare Tire”) Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-58 6-55

6-59

Top Strap (See “Safety Belts-Child Restraints”) Torque Lock (See “Transmission-Torque Lock”) Towing

ATrailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39 DrivingonGrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45 Driving with a Trailer ....................................... 4-43 ParkingonHills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4 5 Passing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44 Safety Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42 Hitches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42 TowingYourVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Trailer

Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Towing (See “Towing”) Wiring Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-85, 6-75

4-43

Trailering Package (See “Loading Your Vehicle”) Transmission

FiveSpeedManual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20, 6-26 6-29 6-26 6-26 2-23, 6-29 6-30 6-29 2-24 2-25 6-29 2-27, 2-29

HowToAdd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HowToCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to Check and Change Fluid .............................. How To Add Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HowToCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ShiftLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shiftspeeds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Whentocheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Torque Lock (Automatic Transmission) .......................

Trip Odometer (See “Gages”) Turn Signal and Lane Change Indicator (See “Lights”)

Vehicle

...

.....................

Damage Warnings Identification Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.72. Loading (See “Loading Your Vehicle”) Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Symbols ............................................. Ventilation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-45 . . . . . vi, vu, vm, ix 3-8 3-8

. . . . . . . . . vi

6.73

Voltmeter (See “Gages”)

Warning

Devices. Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Flashers (See “Hazard Warning Flashers”) Lights and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aluminum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wheels

2-69

6-60 6-69

. . . . . . . . . . 5-2

.................................. Hub Caps and Wheel Nut Caps NutTighteningSequence ....................................... NutTorque .................................................. Replacement ................................................. Used Replacement ............................................ Windows ...................................................... Defogger. Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windshield ................................. Rear Window Wiper and Washer Washer ...................................................... WasherFluid ................................................. Wiper Blade Chatter ........................................... Wiper Blade Cleaning (See “Cleaning”) Wiper Blade Replacement ...................................... Wipers ......................................................

5-32 5-37 6-77 6-60 6-61 2-35 3-7

2-56 2-42 6-40 6-67

6-44 2-41

11

Notes

C9509

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