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j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
24,000 Miles (40 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
7-12
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
Short Trip/City Scheduled Maintenance
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
27,000 Miles (45 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
30,000 Miles (50 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
(Continued)
7-13
yellowblue
Short Trip/City Scheduled Maintenance
30,000 Miles (50 000 km) (Continued) j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
j Replace fuel filter.
An Emission Control Service. (See footnote[.)
j Replace air cleaner filter.
An Emission Control Service.
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-14
Short Trip/City Scheduled Maintenance
33,000 Miles (55 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
36,000 Miles (60 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
39,000 Miles (65 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
(Continued)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
7-15
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Short Trip/City Scheduled Maintenance
39,000 Miles (65 000 km) (Continued) j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
42,000 Miles (70 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
45,000 Miles (75 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
7-16
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
Short Trip/City Scheduled Maintenance
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
yellowblue
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Inspect air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary. An Emission Control Service. (See footnote[.)
48,000 Miles (80 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
DATE
ACTUAL MILEAGE
SERVICED BY:
(Continued)
7-17
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Short Trip/City Scheduled Maintenance
48,000 Miles (80 000 km) (Continued) j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
50,000 Miles (83 000 km) j If you haven’t used your vehicle under severe service conditions listed
previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.
51,000 Miles (85 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
54,000 Miles (90 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
7-18
DATE
ACTUAL MILEAGE
DATE
ACTUAL MILEAGE
SERVICED BY:
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
Short Trip/City Scheduled Maintenance
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
57,000 Miles (95 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
60,000 Miles (100 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
(Continued)
7-19
Short Trip/City Scheduled Maintenance
60,000 Miles (100 000 km) (Continued) j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
yellowblue
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Inspect engine accessory drive belt.
An Emission Control Service.
j Replace fuel filter.
An Emission Control Service. (See footnote[.)
j Replace air cleaner filter.
An Emission Control Service.
j Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket
for any damage. Replace parts as needed. An Emission Control Service. (See footnote[.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-20
Short Trip/City Scheduled Maintenance
63,000 Miles (105 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
66,000 Miles (110 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
69,000 Miles (115 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
(Continued)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
7-21
yellowblue
Short Trip/City Scheduled Maintenance
69,000 Miles (115 000 km) (Continued) j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
72,000 Miles (120 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
75,000 Miles (125 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
7-22
Short Trip/City Scheduled Maintenance
yellowblue
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if
necessary. An Emission Control Service. (See footnote[.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
78,000 Miles (130 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
(Continued)
DATE
ACTUAL MILEAGE
SERVICED BY:
7-23
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DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
Short Trip/City Scheduled Maintenance
78,000 Miles (130 000 km) (Continued) j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
81,000 Miles (135 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
84,000 Miles (140 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-24
Short Trip/City Scheduled Maintenance
87,000 Miles (145 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
90,000 Miles (150 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
(Continued)
7-25
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
Short Trip/City Scheduled Maintenance
90,000 Miles (150 000 km) (Continued)
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Replace fuel filter.
An Emission Control Service. (See footnote[.)
j Replace air cleaner filter.
An Emission Control Service.
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
93,000 Miles (155 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
7-26
Short Trip/City Scheduled Maintenance
96,000 Miles (160 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
99,000 Miles (165 000 km) j Change engine oil and filter (or every 3 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 3 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
7-27
Short Trip/City Scheduled Maintenance
100,000 Miles (166 000 km) j Inspect spark plug wires.
An Emission Control Service.
j Replace spark plugs.
An Emission Control Service.
j If you haven’t used your vehicle under severe service conditions listed
previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.
j 4.3L V6 Engine Only: Inspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service.
150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test cooling system and pressure cap. An Emission Control Service.
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DATE
ACTUAL MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE
SERVICED BY:
7-28
Long Trip/Highway Scheduled Maintenance
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The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes [ The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.
# Lubricate the front suspension, ball joints, steering linkage, parking brake cable guides, propshaft splines, universal joints and brake pedal springs. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. ** Drive axle service (see “Recommended Fluids and Lubricants” in the Index for proper lubricant to use): D Locking Differential -- Drain fluid and refill at first engine oil change. At subsequent oil changes, check fluid level and add fluid as needed.
D Standard Differential -- Check fluid level and add
fluid as needed at every engine oil change.
7-29
Long Trip/Highway Scheduled Maintenance
7,500 Miles (12 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
yellowblue
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
15,000 Miles (25 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
DATE
ACTUAL MILEAGE
SERVICED BY:
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
7-30
Long Trip/Highway Scheduled Maintenance
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
22,500 Miles (37 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
yellowblue
DATE
ACTUAL MILEAGE
SERVICED BY:
7-31
yellowblue
Long Trip/Highway Scheduled Maintenance
30,000 Miles (50 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
j Replace fuel filter. An Emission Control Service. (See footnote[.) j Replace air cleaner filter. An Emission Control Service. 7-32
Long Trip/Highway Scheduled Maintenance
37,500 Miles (62 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
yellowblue
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
45,000 Miles (75 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
DATE
ACTUAL MILEAGE
SERVICED BY:
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain.
(Continued)
7-33
yellowblue
Long Trip/Highway Scheduled Maintenance
45,000 Miles (75 000 km) (Continued)
– When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
50,000 Miles (83 000 km) j If you haven’t used your vehicle under severe conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.
52,500 Miles (87 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-34
DATE
ACTUAL MILEAGE
DATE
ACTUAL MILEAGE
SERVICED BY:
SERVICED BY:
yellowblue
Long Trip/Highway Scheduled Maintenance
60,000 Miles (100 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
(Continued)
7-35
yellowblue
Long Trip/Highway Scheduled Maintenance
60,000 Miles (100 000 km) (Continued) j Inspect engine accessory drive belt.
An Emission Control Service.
j Replace fuel filter.
An Emission Control Service. (See footnote[.)
j Replace air cleaner filter.
An Emission Control Service.
j Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket
for any damage. Replace parts as needed. An Emission Control Service. (See footnote[.)
67,500 Miles (112 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-36
yellowblue
Long Trip/Highway Scheduled Maintenance
75,000 Miles (125 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
7-37
Long Trip/Highway Scheduled Maintenance
82,500 Miles (137 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
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j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
90,000 Miles (150 000 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j For Two-Wheel-Drive vehicles only: Clean and repack the front wheel
bearings (or at each brake relining, whichever occurs first).
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DATE
ACTUAL MILEAGE
SERVICED BY:
Long Trip/Highway Scheduled Maintenance
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j Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions: – In heavy city traffic where the outside temperature regularly reaches 90_F
(32_C) or higher.
– In hilly or mountainous terrain. – When doing frequent trailer towing. – Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).
j Replace fuel filter.
An Emission Control Service. (See footnote[.)
j Replace air cleaner filter.
An Emission Control Service.
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
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Long Trip/Highway Scheduled Maintenance
97,500 Miles (162 500 km) j Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
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j Lubricate chassis components (or every 12 months, whichever occurs first).
(See footnote #.)
j Check rear/front axle fluid level and add fluid as needed. Check constant
velocity joints and axle seals for leaking. (See footnote **.)
j Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote +.)
100,000 Miles (166 000 km) j Inspect spark plug wires.
An Emission Control Service.
j Replace spark plugs.
An Emission Control Service.
j If you haven’t used your vehicle under severe service conditions listed
previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.
j 4.3L V6 Engine Only: Inspect Positive Crankcase Ventilation (PCV) valve.
An Emission Control Service.
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DATE
ACTUAL MILEAGE
SERVICED BY:
Long Trip/Highway Scheduled Maintenance
150,000 Miles (240 000 km) j Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.
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DATE
ACTUAL MILEAGE
SERVICED BY:
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Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill.
Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOLR coolant mixture if necessary. See “Engine Coolant” in the Index for further details.
Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. 7-42
At Least Once a Month
Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further details.
Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details. At Least Twice a Year
Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)
Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.
Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Index.)
Manual Transmission Check Check the transmission fluid level; add if needed. See “Manual Transmission Fluid” in the Index. Check for leaks. A fluid loss may indicate a problem. Have the system inspected and repaired if needed.
Automatic Transmission Check Check the transmission fluid level; add if needed. See “Automatic Transmission Fluid” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed.
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Hydraulic Clutch System Check Check the fluid level in the clutch reservoir. See “Hydraulic Clutch Fluid” in the Index. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once. At Least Four Times a Year
Tailgate Lubrication Service Lubricate tailgate latch bolt, handle assembly pivot points, and hinges with lubricant recommended in Part D. At Least Once a Year
Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.
Body Lubrication Service Lubricate all body door and fuel door hinges, latches and locks including the glove box, console doors, the body hood, secondary latch, pivots, spring anchor, release pawl, and any moving seat hardware. Lubricate the hood safety lever pivot and prop rod pivot. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.
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Starter Switch Check
CAUTION:
When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake (see “Parking
Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.
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Brake-Transmission Shift Interlock (BTSI) Check (Automatic Transmission)
CAUTION:
When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake (see “Parking Brake”
in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the key to the RUN
position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. D With an automatic transmission, the key should turn to LOCK only when the shift lever is in PARK (P).
D With a manual transmission, the key should turn to LOCK only when you press the key release button.
On all vehicles, the key should come out only in LOCK. Parking Brake and Automatic Transmission PARK (P) Mechanism Check
CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
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Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. D To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
D To check the PARK (P) mechanism’s holding ability:
With the engine running, shift to PARK (P). Then release all brakes.
Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
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Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.
Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.
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Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.
Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Drive Axle Service Check rear/front axle fluid level and add as needed. Check constant velocity joints and axle seals for leaking. Transfer Case (Four-Wheel Drive) Inspection Every 12 months or at oil change intervals, check front axle and transfer case and add lubricant when necessary. Check vent hose at transfer case for kinks and proper installation. More frequent lubrication may be required on off-road use.
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Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.
FLUID/LUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index.
50/50 mixture of clean, drinkable water and use only GM GoodwrenchR DEX-COOLR or HavolineR DEX-COOLR Coolant. See “Engine Coolant” in the Index. Delco Supreme 11R Brake Fluid (GM Part No. 12377967 or equivalent DOT-3 Brake Fluid).
USAGE Engine Oil
Engine Coolant
Hydraulic Brake System
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USAGE Windshield Washer Solvent
Hydraulic Clutch System
Power Steering System
Manual Transmission with V6 Engine Manual Transmission with L4 Engine Automatic Transmission Key Lock Cylinders
FLUID/LUBRICANT GM OptikleenR Washer Solvent (GM Part No. 1051515) or equivalent. Hydraulic Clutch Fluid (GM Part No. 12345347 or equivalent DOT-3 Brake Fluid). GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 1050017 - 1 quart, or equivalent). Synchromesh Transmission Fluid (GM Part No. 12345349 or equivalent). Friction Modified Synchromesh Transmission Fluid (GM Part No. 12377916). DEXRONR-III Automatic Transmission Fluid. Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).
USAGE Chassis Lubrication
Front Wheel Bearings
Front and Rear Axle (Standard Differential) Rear Axle (Locking Differential) Automatic Transfer Case
FLUID/LUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Wheel Bearing Lubricant meeting requirements of NLGI # 2, Category GC or GC-LB (GM Part No. 1051344 or equivalent). SAE 80W-90 Axle Lubricant (GM Part No. 1052271 or equivalent).
SAE 80W-90 Axle Lubricant; use only GM Part No. 1052271. Do not add friction modifier. Automatic Transfer Case Fluid (GM Part No. 12378396).
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USAGE Rear Driveline Center Spline and Universal Joints
Constant Velocity Universal Joint
Clutch Pushrod to Clutch Fork Joint
FLUID/LUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.
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USAGE Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges
Fuel Filler Door and Rear Folding Seat
FLUID/LUBRICANT LubriplateR Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.
Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent). Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).
USAGE Tailgate Handle Pivot Points, Hinges, Latch Bolt and Linkage Weatherstrip Conditioning Weatherstrip Squeaks
FLUID/LUBRICANT Multi-Purpose Lubricant, SuperlubeR (GM Part No. 12346241 or equivalent).
Dielectric Silicone Grease (GM Part No. 12345579 or equivalent). Synthetic Grease with Teflon, SuperlubeR (GM Part No. 12371287 or equivalent).
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Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.
DATE
ODOMETER
READING
SERVICED BY
MAINTENANCE PERFORMED
Maintenance Record
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DATE
ODOMETER
READING
SERVICED BY
MAINTENANCE PERFORMED
Maintenance Record
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Section 8 Customer Assistance Information
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Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.
8-2
8-48-4
8-58-6
8-7
8-8Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation
8-9
8-108-10
8-11
8-11Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada
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Customer Satisfaction Procedure
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Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
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STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)
D Dealership name and location D Vehicle delivery date and present mileage
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When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you must file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
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The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you are required to resort to this informal dispute resolution program prior to filing any court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address:
BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047
Troy, MI 48007-70471-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USAR8-4
Canada
General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7If toll free service is not available in the Caribbean, call Puerto Rico 1-787-763-1315. GM Mobility Program for Persons with Disabilities
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1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre 169-007
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7Telephone: 905-644-4112
Fax: 905-644-4866Caribbean Numbers 1-800-496-9992 (English) Puerto Rico 1-800-496-9993 (Spanish) Puerto Rico 1-800-751-4135 (English) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. Virgin Islands 1-800-389-0009 Bahamas 1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.
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Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 1999 Chevrolet, membership in Roadside Assistance is free. Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1-800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical 8-6
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problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free; however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: D Toll-free number, 1-800-CHEV-USA D Free towing for warranty repairs D Basic over-the-phone technical advice D Available dealer services at reasonable costs (i.e.,
wrecker services, locksmith/key service, glass repair, etc.)
ROADSIDE Courtesy Care PROVIDES: D Roadside Basic Care services (as outlined previously)
Plus:
D FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
D FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
D FREE Flat Tire Service (spare installed on the road) D FREE Jump Start (at home or on the road) D FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1999 Chevrolet passenger cars and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 1999 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer service management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time. For complete program details, see your Chevrolet dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services.
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For prompt assistance when calling, please have the following available to give to the advisor: D Vehicle Identification Number (VIN) D License plate number D Vehicle color D Vehicle location D Telephone number where you can be reached D Vehicle mileage D Description of problem Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.
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Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealerships are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper to Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If it is determined that your vehicle cannot be scheduled into the service department immediately and is still operative, you are encouraged to drive the vehicle until scheduling can be accomplished.
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If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:
Shuttle Service Participating dealerships can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.
Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
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Courtesy Transportation is available only at participating dealerships and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. General Motors and participating dealerships reserve the right to deny a rental vehicle to anyone not possessing a valid motor vehicle operators license in their name, anyone who is under the influence of alcohol or drugs, or anyone whose mental or physical abilities are impaired so as to be unable to operate a motor vehicle safely. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the hotline.
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Ordering Service and Owner Publications in Canada Service manuals, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles.
