2011 Chevrolet Impala Owners Manual

and off. The indicator is lit when cruise control is on.

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1-18

In Brief

Power Outlets The vehicle has three 12‐volt outlets which can be used to plug in electrical equipment, such as a cell phone or MP3 player. On vehicles with a center console, one outlet is located inside the center floor console and two outlets are located at the front of the console bin under the instrument panel. On vehicles without a center console, two are located under the climate controls and another outlet for the rear seat passengers is at the rear of the center front seat. Remove the cover to access and replace when not in use. See Power Outlets on page 5‑8.

Performance and Maintenance

Traction Control System (TCS) The vehicle may have a traction control system which limits wheel spin. The system turns on automatically every time the vehicle is started.

For vehicles with traction control, press and release i on the instrument panel to turn off traction control. F illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5‑35.

For vehicles with traction control and electronic stability control, press and release 5 on the instrument panel to turn off traction control. F illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5‑35.

. Press and release the button

again to turn on traction control. For more information, see Traction Control System (TCS) on page 9‑29.

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Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS).

The TPMS warning light alerts you to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading

In Brief

1-19

Information label. See Vehicle Load Limits on page 9‑12. The warning light will remain on until the tire pressure is corrected. During cooler conditions, the low tire pressure warning light may appear when the vehicle is first started and then turn off. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace normal monthly tire maintenance. It is the driver’s responsibility to maintain correct tire pressures. See Tire Pressure Monitor System on page 10‑51.

Electronic Stability Control (ESC) The Electronic Stability Control system assists with directional control of the vehicle in difficult driving conditions. The system turns on automatically every time the vehicle is started.

To turn off both traction control and Electronic Stability Control, press and hold 5 on the instrument panel until F illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5‑35.

. Press and release the button

again to turn on both systems.

For more information, see Electronic Stability Control (ESC) on page 9‑31.

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1-20

In Brief

Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.

Resetting the Oil Life System 1. Display OIL LIFE REMAINING

on the DIC.

2. Press and hold the SET/RESET button on the DIC for more than five seconds. The oil life will change to 100%.

See Engine Oil Life System on page 10‑11.

Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge and a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See Fuel E85 (85% Ethanol) on page 9‑38. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9‑35.

Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible. . Avoid fast starts and accelerate

smoothly.

. Brake gradually and avoid

abrupt stops.

. Avoid idling the engine for long

periods of time.

. When road and weather

conditions are appropriate, use cruise control.

. Always follow posted speed

limits or drive more slowly when conditions require.

. Keep vehicle tires properly

inflated.

. Combine several trips into a

single trip.

. Replace the vehicle's tires with

the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance.

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Roadside Assistance Program U.S.: 1-800-243-8872
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet, you are automatically enrolled in the Roadside Assistance program. See Roadside Assistance Program on page 13‑6 for more information.

Roadside Assistance and OnStar If you have an active OnStar subscription, press the Q button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Assistance, and relay your exact location to get the help you need.

Online Owner Center The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more. Sign up today at: www.chevyownercenter.com (U.S.) or www.gm.ca (Canada).

OnStar®

OnStar uses several innovative technologies and live Advisors to provide a wide range of safety, security, navigation, diagnostics, and calling services.

In Brief

1-21

Automatic Crash Response In a crash, built‐in sensors can automatically alert an OnStar Advisor who is immediately connected to the vehicle to see if you need help. How OnStar Service Works Q : This blue button connects you to a specially trained OnStar Advisor to verify your account information and to answer questions. ] : Push this red emergency button to get priority help from specially trained OnStar Emergency Advisors. X : Push this button for hands‐free, voice‐activated calling and to give voice commands for Turn‐by‐Turn Navigation.

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1-22

In Brief

Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Door Unlock, Roadside Assistance, Turn‐by‐Turn Navigation, and Hands‐Free Calling are available on most vehicles. Not all OnStar services are available on all vehicles. For more information see the OnStar Owner's Guide or visit www.onstar.com (U.S.) or www.onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827) or TTY 1‐877‐248‐2080, or push Q to speak with an OnStar Advisor 24 hours a day, 7 days a week. For a full description of OnStar services and system limitations, see the OnStar Owner's Guide in the glove box. OnStar service is subject to the OnStar Terms and Conditions included in the OnStar Glove Box Kit.

OnStar service requires wireless communication networks and the Global Positioning System (GPS) satellite network. Not all OnStar services are available everywhere or on all vehicles at all times. OnStar service can’t work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar service. Service involving location information about your vehicle can’t work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. The vehicle has to have a working electrical system and adequate battery power for the OnStar equipment to operate.

OnStar service may not work if the OnStar equipment isn’t properly installed or you haven’t maintained it and your vehicle is in good working order and in compliance with all government regulations. If you try to add, connect, or modify any equipment or software in your vehicle, OnStar service may not work. Other problems OnStar can’t control may prevent service to you, such as hills, tall buildings, tunnels, weather, electrical system design and architecture of your vehicle, damage to important parts of your vehicle in a crash, or wireless phone network congestion or jamming. See Radio Frequency Statement on page 13‑17 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310.

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OnStar Steering Wheel Controls This vehicle may have a b g / c x Talk/Mute button that can be used to interact with OnStar Hands-Free Calling. See Steering Wheel Controls on page 5‑3 for more information. On some vehicles, the mute button can be used to dial numbers into voice mail systems, or to dial phone extensions. See the OnStar Owner's Guide for more information.

Your Responsibility Increase the volume of the radio if the OnStar Advisor cannot be heard. If the light next to the OnStar buttons is red, the system may not be functioning properly. Push Q and request a vehicle diagnostic check. If the light appears clear (no light is appearing), your OnStar subscription has expired and all services have been deactivated. Push Q to confirm that the OnStar equipment is active.

In Brief

1-23

OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash-like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar Glove Box Kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pushing Q and speaking to an Advisor.

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1-24

In Brief

2 NOTES

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Keys, Doors and Windows

2-1

Doors

Trunk . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Vehicle Security

Vehicle Security . . . . . . . . . . . . . . 2-11
Anti-Theft Alarm System . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-12
Immobilizer Operation . . . . . . . 2-12

Exterior Mirrors

Convex Mirrors . . . . . . . . . . . . . . 2-14
Power Mirrors . . . . . . . . . . . . . . . . 2-14
Heated Mirrors . . . . . . . . . . . . . . . 2-15

Interior Mirrors

Manual Rearview Mirror . . . . . . 2-15
Automatic Dimming Rearview

Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-15

Windows

Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Power Windows . . . . . . . . . . . . . 2-16
Sun Visors . . . . . . . . . . . . . . . . . . . 2-17

Roof

Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-18

Keys, Doors and Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . 2-2

Remote Keyless Entry (RKE)

System Operation . . . . . . . . . . . 2-3
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-9
Safety Locks . . . . . . . . . . . . . . . . . . 2-9

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2-2

Keys, Doors and Windows

Keys and Locks

Keys

{ WARNING

Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function with the keys in the ignition and children could be seriously injured or killed if caught in the path of a closing window. Do not leave the keys in a vehicle with children.

Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13‑17 for information regarding Part 15
of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310. If there is a decrease in the RKE operating range: . Check the distance.

The transmitter may be too far from the vehicle.

. Check the location. Other vehicles or objects may be blocking the signal.

. Check the transmitter's battery.

See “Battery Replacement” later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service.

The key can be used for the ignition and the driver's door. If the vehicle is a taxi model, the key can also be used in the trunk. See your dealer if a replacement key or additional key is needed. Notice: If the keys get locked in the vehicle, it may have to be damaged to get them out. Always carry a spare key. If you are locked out of your vehicle, contact Roadside Assistance. See Roadside Assistance Program on page 13‑6 for more information.

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Keys, Doors and Windows

2-3

/ (Remote Vehicle Start): For vehicles with this feature, press to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 2‑5 for additional information. Q (Lock): Press to lock all the doors. If enabled through the Driver Information Center (DIC), the parking lamps flash once to indicate locking has occurred. If enabled through the DIC, the horn chirps when Q is pressed again within five seconds. See Vehicle Personalization on page 5‑39 for additional information. Pressing Q may arm the content theft‐deterrent system. See Anti-Theft Alarm System on page 2‑11.

K (Unlock): Press once to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock. The interior lamps come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the parking lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization on page 5‑39. Pressing K on the RKE transmitter disarms the content theft‐deterrent system. See Anti-Theft Alarm System on page 2‑11. V (Remote Trunk Release): Press and hold for about one second to open the trunk. The transmission must be in P (Park).

Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑2.

With Remote Start Shown,

Without Remote Start Similar

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2-4

Keys, Doors and Windows

L (Vehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is turned to ON/RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work.

Programming Transmitters to the Vehicle Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to eight transmitters programmed to it. See your dealer to program new transmitters.

Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See “REPLACE BATTERY IN REMOTE KEY” under Key and Lock Messages on page 5‑34
for additional information. Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.

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Keys, Doors and Windows

2-5

2. Remove the old battery. Do not

3.

use a metal object. Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.

4. Snap the transmitter back

together.

Remote Vehicle Start Your vehicle may have a remote starting feature that allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems and rear window defogger. When the remote start system is active and the vehicle has an automatic climate control system, it will automatically regulate the inside temperature. Normal operation of these systems will return after the ignition key is turned to ON/RUN.

Laws in some communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles. Do not use the remote start feature if your vehicle is low on fuel. Your vehicle may run out of fuel. If your vehicle has the remote start feature, the RKE transmitter functions will have an increased range of operation. However, the range may be less while the vehicle is running. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2‑2.

To replace the battery: 1. Separate the transmitter with a

flat, thin object, such as a flat head screwdriver.

Carefully insert the tool into the notch located along the parting line of the transmitter. Do not insert the tool too far. Stop as soon as resistance is felt. Twist the tool until the transmitter is separated.

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2-6

Keys, Doors and Windows

/ (Remote Start): This button will be on the RKE transmitter if you have remote start. To start the vehicle using the remote start feature: 1. Aim the transmitter at the

vehicle.

2. Press and release Q, then

immediately press and hold / for two to four seconds or until the vehicle's turn signal lamps flash. The doors will lock. When the vehicle starts, the parking lamps turn on and remain on while the engine is running.

The remote start feature provides two separate starts per ignition cycle, each with 10 minutes of engine running time, or one start

with a time extension. The first start must expire or be canceled to get two separate 10-minute starts. If it is the first remote start since the vehicle has been driven, repeat the previous steps, while the engine is still running, to extend the engine running time by 10 minutes from the time you repeat the steps for remote starting. The remote start running time can be extended one time and only after the first remote start. After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle. The engine will shut off automatically after 10 minutes, unless a time extension has been done or the vehicle's key is inserted into the ignition switch and turned to ON/RUN.

To manually shut off a remote start, do any of the following. . Aim the RKE transmitter at the vehicle and press and release the remote start button. Turn on the hazard warning flashers. Turn the ignition switch out of LOCK/OFF and then back to LOCK/OFF.

After the engine has been started two times, or one time with a time extension, the vehicle's ignition must be turned to ON/RUN using the key before the remote start procedure can be used again. See Ignition Positions on page 9‑17
for information regarding the ignition positions on your vehicle.

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The remote vehicle start feature will not operate if any of the follow occur:

The vehicle's key is in the ignition. The vehicle's hood is open. The hazard warning flashers are on. The check engine light is on. See Malfunction Indicator Lamp on page 5‑17. The engine coolant temperature is too high. The oil pressure is low. The content theft-deterrent alarm has been activated. Two remote vehicle starts, or one start with a time extension, have already been provided for that ignition cycle.

Keys, Doors and Windows

2-7

Door Locks

{ WARNING Unlocked doors can be dangerous.

. Passengers, especially

children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.

. Young children who get into

unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent

(Continued)

WARNING (Continued)

injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.

. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.

From the outside, use the key in the driver door or use the Remote Keyless Entry (RKE) transmitter to lock and unlock the vehicle. From the inside, use the manual or power door locks. To lock or unlock the driver side door from the outside with the key, insert the key and turn it clockwise or counterclockwise. To lock or unlock the door from the inside, push or pull the manual lock knob.

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2-8

Keys, Doors and Windows

Power Door Locks

A power door lock switch is located on both front doors next to the door handle. Press the top of the switch to unlock all doors or press the bottom of the switch to lock all doors. If the vehicle has the optional content theft-deterrent system and it is armed, the power door lock switches will be disabled. You must use the RKE transmitter or the key to unlock the doors when the system is armed. See Anti-Theft Alarm System on page 2‑11.

Automatic Door Locks The doors will automatically lock when the shift lever is moved out of P (Park). The automatic door locking feature cannot be disabled. Programmable Automatic Door Unlock The vehicle is programmed so that when the shift lever is moved into P (Park) all doors will unlock. With the vehicle stopped and the engine running, door unlocking can be programmed through prompts displayed on the Driver Information Center (DIC). These prompts allow the driver to choose various unlock settings. For programming information, see Vehicle Personalization on page 5‑39.

Delayed Locking This feature allows the driver to delay the actual locking of the doors. When the driver power door lock switch is pressed with the key removed from the ignition, and the driver door open, a chime will sound three times to signal that the delayed locking system is active. When all doors have been closed, the doors will lock automatically after several seconds. If any door is opened before this, the timer will reset itself once all the doors have been closed again. Pressing the driver or passenger power door lock switch again or the RKE transmitter button will override this feature. Personal Choice Programming The delayed locking feature can be turned on or off, using the Driver Information Center (DIC) to program this feature. See “DELAY DOOR LOCK” under Vehicle Personalization on page 5‑39.

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Keys, Doors and Windows

2-9

Lockout Protection This feature helps prevent you from locking the doors while the key is in the ignition. Always remember to take your key with you when exiting the vehicle. If the lock switch is pressed on the door that is open and the key is in the ignition, all of the doors will lock and then the open door will unlock. A chime sounds continuously until the driver door is closed.

Safety Locks Rear door security locks prevent passengers from opening the rear doors from the inside. The rear door security locks are located on the inside edge of each rear door. The rear doors must be opened to access them.

To assist in finding the lock, the vehicle has the following:

To use the lock: 1.

Insert the key into the security lock slot and turn it so the slot is in the horizontal position.

2. Close the door. 3. Do the same for the other

rear door.

To open a rear door when the security lock is on, do the following: 1. Unlock the door by using the Remote Keyless Entry (RKE) transmitter, if the vehicle has one, by pressing the power door lock switch, or by lifting the rear door manual lock.

2. Open the door from the outside. To cancel the rear door security lock: 1. Unlock the door and open it from

2.

the outside. Insert the key into the security lock slot and turn it so the slot is in the vertical position.

3. Do the same for the other

rear door.

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2-10

Keys, Doors and Windows

Doors

Trunk

{ WARNING

Exhaust gases can enter the vehicle if it is driven with the liftgate, trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death.

(Continued)

WARNING (Continued)

If the vehicle must be driven with the liftgate, or trunk/hatch open:

. Close all of the windows. . Fully open the air outlets

on or under the instrument panel.

. Adjust the Climate Control

system to a setting that brings in only outside air and set the fan speed to the highest setting. See Climate Control System in the Index. . If the vehicle is equipped with

a power liftgate, disable the power liftgate function. For more information about carbon monoxide, see Engine Exhaust on page 9‑24.

Trunk Release To open the trunk from the outside, press the trunk release button on the RKE transmitter, if equipped. Remote Trunk Release G (Remote Trunk Release): Press the button located next to the exterior lamps control on the left side of the instrument panel to open the trunk. The shift lever must be in P (Park). The trunk can also be opened by lowering the rear seat and pulling the emergency trunk release handle located inside the trunk. See Rear Seats (Split Folding) on page 3‑8
and “Emergency Trunk Release Handle” following.

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Keys, Doors and Windows

2-11

Emergency Trunk Release Handle Notice: Do not use the emergency trunk release handle as a tie-down or anchor point when securing items in the trunk as it could damage the handle. The emergency trunk release handle is only intended to aid a person trapped in a latched trunk, enabling them to open the trunk from the inside.

Vehicle Security This vehicle has theft-deterrent features; however, they do not make it impossible to steal.

Anti-Theft Alarm System Your vehicle may have the optional content theft-deterrent alarm system. To activate the theft-deterrent system: 1. Open the door. 2. Lock the door with the power

door lock switch or the Remote Keyless Entry (RKE) transmitter. If you are using the RKE transmitter, the door does not need to be open.

3. Close all doors.

There is a glow-in-the-dark trunk release handle located on the latch inside the trunk . This handle will glow following exposure to light. Pull the release handle to open the trunk from the inside.

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Keys, Doors and Windows

Once armed, the alarm will go off if someone tries to enter the vehicle without using the RKE transmitter or a key or turns the ignition on with an incorrect key. The horn will sound and the turn signal lamps will flash for about 30 seconds. When the alarm is armed, the trunk may be opened with the RKE transmitter. The power door lock switches are disabled and the doors remain locked. You must use your RKE transmitter or your key to unlock the doors when the system is armed. Arming with the Power Lock Switch The alarm system will arm when you use either power lock switch to lock the doors while any door is open and the key is removed from the ignition. The alarm system will not arm if the trunk is open when you use either power lock switch to lock the doors.

Arming with the RKE Transmitter The alarm system will arm when you use your RKE transmitter to lock the doors, if the key is not in the ignition. Disarming with the RKE Transmitter The alarm system will disarm when you use your RKE transmitter to unlock the doors. The first time a remote unlock command is received, three flashes will be seen and three horn chirps heard to indicate an alarm condition has occurred since last arming. Disarming with Your Key The alarm system will disarm when you use your key to unlock the doors or insert your key in the ignition and turn it from the LOCK/OFF position.

Immobilizer See Radio Frequency Statement on page 13‑17 for information regarding Part 15
of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-210/220/310.

Immobilizer Operation This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key is removed from the ignition. The system is automatically disarmed when the key is turned to ON/RUN, ACC/ACCESSORY, or START from the LOCK/OFF position.

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Keys, Doors and Windows

2-13

You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the PASS-Key III+ system senses that someone is using the wrong key, it prevents the vehicle from starting. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes. If the engine does not start and the security light on the instrument panel cluster comes on when trying to start the vehicle, there may be a problem with the theft-deterrent system. Turn the ignition off and try again.

If the engine still does not start, and the key appears to be undamaged, try another ignition key. At this time, you may also want to check the fuse. See Fuses and Circuit Breakers on page 10‑38. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer who can service the PASS-Key III+ to have a new key made. It is possible for the PASS-Key III+ decoder to learn the transponder value of a new or replacement key. Up to 10 keys may be programmed for the vehicle. The following procedure is for programming additional keys only. If all the currently programmed keys are lost or do not operate, you must see your dealer or a locksmith who can service PASS-Key III+ to have keys made and programmed to the system.

See your dealer or a locksmith who can service PASS-Key III+ to get a new key blank cut exactly as the ignition key that operates the system. To program the new additional key: 1. Verify that the new key has

a 1 stamped on it.

2.

Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service.

3. After the engine has started,

turn the key to LOCK/OFF, and remove the key.

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2-14

Keys, Doors and Windows

4.

Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed.

5. Repeat Steps 1 through 4 if

additional keys are to be programmed.

If you lose or damage your PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle.

Exterior Mirrors

Power Mirrors

Convex Mirrors

{ WARNING

A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.

The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.

Controls for the outside power mirrors are located on the driver door armrest. 1. Press the left or right side of the

selector switch located above the control pad, to select the driver or passenger mirror.

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Keys, Doors and Windows

2-15

2. Press one of the four buttons located on the control pad to move the mirror to the desired direction.

3. Adjust each outside mirror so that a little of the vehicle and the area behind it can be seen.

Keep the selector switch in the center position when not adjusting either outside mirror.

Heated Mirrors For vehicles with heated mirrors: = (Rear Window Defogger): Press to heat the outside rearview mirrors. See “Rear Window Defogger” under Climate Control Systems on page 8‑1 for more information.

Interior Mirrors

Manual Rearview Mirror Adjust the inside rearview mirror for a clear view of the area behind your vehicle. To avoid glare of the headlamps from behind, push the tab forward for daytime and pull it for nighttime use. Vehicles with OnStar® have three control buttons at the bottom of the mirror. See your dealer for more information about OnStar and how to subscribe to it. See the OnStar Owner's Guide for more information about the services OnStar provides.

Automatic Dimming Rearview Mirror The vehicle may have an automatic dimming inside rearview mirror. Automatic dimming reduces the glare from the headlamps of the vehicle behind you. The dimming feature comes on and the indicator light illuminates each time the ignition is turned to start. O (On/Off): Press to turn the dimming feature on or off. Vehicles with OnStar have three additional control buttons for the OnStar system. See your dealer for more information about OnStar and how to subscribe to it. See the OnStar Owner Guide for more information about the services OnStar provides. Cleaning the Mirror Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water.

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2-16

Keys, Doors and Windows

Windows

{ WARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke. Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather.

Power Windows

{ WARNING

Leaving children in a vehicle with the keys is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The windows will function and they could be seriously injured or killed if caught in the path of a closing window. Do not leave keys in a vehicle with children. When there are children in the rear seat use the window lockout button to prevent unintentional operation of the windows.

The vehicle aerodynamics are designed to improve fuel economy performance. This may result in a pulsing sound when either rear window is down and the front windows are up. To reduce the sound, open either a front window or the sunroof (if equipped).

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Keys, Doors and Windows

2-17

Sun Visors

Pull the sun visor down to block glare. Detach the sun visor from the center mount to pivot to the side window, or to extend along the rod, if available.

Express-Down Window The driver window switch has an express-down feature labeled AUTO. This lets you lower the window completely without holding the switch. Press the front of the switch to the second position and release. To stop the window while it is lowering, briefly pull up on the switch. Window Lockout o (Window Lockout): The driver window switches also include a lockout switch. Press the right side of the switch to prevent the rear passengers from using their window switches. The driver can still control all the windows and the front passenger can control their own window with the lockout on. Press the left side of the switch to return to normal window operation. A red bar on the right side of the switch indicates that the lockout is off.

The switches on the driver door armrest are used to control each of the windows. Each passenger door has its own window switch. The power window switches work while the ignition is in ON/RUN, ACC/ACCESSORY, or while Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑21. To lower the window, press and hold the front of the switch to the first position until the window is at the desired level. To raise the window, pull up and hold the front of the switch.

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Keys, Doors and Windows

Roof

Sunroof

On vehicles with a sunroof, the sunroof switches are on the overhead console.

R (Close): Press and hold this switch until the sunroof motor stops to close the sunroof, or release the switch when the desired position has been reached. Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation, noise or plugging the water drainage system. Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from sunroof.

The sunroof can only be operated when the ignition is in ON/RUN or ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9‑21. Q (Vent/Express-Open): Press this switch once to vent the sunroof when it is closed. When using the vent, the sunshade should be fully opened. The sunshade can be opened or closed manually by sliding it rearward or forward. From the vent position, press this switch again to activate the express-open feature. Press the close switch to stop movement of the sunroof. The sunshade will automatically open when using express‐open. A deflector will automatically pop up when the sunroof is opened. The deflector will retract when the sunroof is closed.

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Seats and Restraints

Head Restraints

Head Restraints . . . . . . . . . . . . . . . 3-2

Front Seats

Seat Adjustment . . . . . . . . . . . . . . 3-3
Center Seat . . . . . . . . . . . . . . . . . . . 3-4
Power Seat Adjustment . . . . . . . 3-4
Lumbar Adjustment . . . . . . . . . . . 3-4
Reclining Seatbacks . . . . . . . . . . 3-5
Heated Front Seats . . . . . . . . . . . 3-7

Rear Seats

Rear Seats (Split Folding) . . . . . 3-8

Safety Belts

Safety Belts . . . . . . . . . . . . . . . . . . 3-10
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . 3-14
Lap-Shoulder Belt . . . . . . . . . . . 3-19
Safety Belt Use During

Pregnancy . . . . . . . . . . . . . . . . . . 3-23
Lap Belt . . . . . . . . . . . . . . . . . . . . . 3-23

Safety Belt Extender . . . . . . . . . 3-24
Safety System Check . . . . . . . . 3-25
Safety Belt Care . . . . . . . . . . . . . 3-25
Replacing Safety Belt System

Parts After a Crash . . . . . . . . . 3-25

Airbag System

Airbag System . . . . . . . . . . . . . . . 3-26
Where Are the Airbags? . . . . . 3-28
When Should an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . 3-30

What Makes an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . 3-31

How Does an Airbag

Restrain? . . . . . . . . . . . . . . . . . . . 3-32

What Will You See After an

Airbag Inflates? . . . . . . . . . . . . 3-32

Passenger Sensing

System . . . . . . . . . . . . . . . . . . . . . 3-34

Servicing the Airbag-Equipped

Vehicle . . . . . . . . . . . . . . . . . . . . . 3-40

Adding Equipment to the

Airbag-Equipped Vehicle . . . 3-40
Airbag System Check . . . . . . . . 3-41
Replacing Airbag System

Parts After a Crash . . . . . . . . . 3-42

Seats and Restraints

3-1

Child Restraints

Older Children . . . . . . . . . . . . . . . 3-42
Infants and Young

Children . . . . . . . . . . . . . . . . . . . . 3-45
Child Restraint Systems . . . . . 3-47
Where to Put the Restraint . . . 3-49
Lower Anchors and Tethers

for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . 3-51

Replacing LATCH System

Parts After a Crash . . . . . . . . . 3-56

Securing Child Restraints

(Rear Seat Position) . . . . . . . . 3-57

Securing Child Restraints

(Center Front Seat Position) . . . . . . . . . . . . . . . . . . . 3-59

Securing Child Restraints

(Right Front Seat Position) . . . . . . . . . . . . . . . . . . . 3-59

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3-2

Seats and Restraints

Head Restraints The vehicle's front seats have adjustable head restraints in the outboard seating positions. { WARNING

With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.

Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant's head. This position reduces the chance of a neck injury in a crash. The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to move the head restraint to make sure that it is locked in place.

To lower the head restraint, press the button located on top of the seatback, and push the head restraint down. Try to move the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not designed to be removed.

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Seats and Restraints

3-3

Rear Seat The vehicle's rear seat has head restraints in the outboard seating positions that cannot be adjusted. The vehicle's rear seat has a headrest in the center seating position that cannot be adjusted. The rear seat head restraints and headrest are not designed to be removed.

Front Seats

Seat Adjustment

{ WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving.

To adjust the seat: 1. Lift the bar under the front edge

of the seat cushion to unlock the seat.

2. Slide the seat to the desired position and release the bar.

3. Try to move the seat back and

forth to be sure the seat is locked in place.

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3-4

Seats and Restraints

Center Seat

Power Seat Adjustment

The driver seat may have power reclining seatbacks. See “Power Reclining Seatbacks” under Reclining Seatbacks on page 3‑5 for more information.

Lumbar Adjustment

Manual Lumbar

The vehicle may have a front center seat. There are cupholders on the underside of the seat cushion. To use them, flip the seat cushion forward. The seat can also be used as a storage area by lowering the seatback. See Center Console Storage on page 4‑2. The seatback doubles as an armrest for the driver or front passenger when the center seat is unoccupied.

To adjust a power seat, if equipped: . Move the seat forward or

rearward by sliding the control forward or rearward.

. Raise or lower the front or rear of the seat cushion by moving the front or rear of the control up or down.

Move the lever up or down to increase or decrease lumbar support.

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Seats and Restraints

3-5

Reclining Seatbacks { WARNING

Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries.

(Continued)

WARNING (Continued)

The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly.

Do not have a seatback reclined if the vehicle is moving.

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3-6

Seats and Restraints

Manual Reclining Seatbacks

{ WARNING You can lose control of the vehicle if you try to adjust a manual driver seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver seat only when the vehicle is not moving.

{ WARNING

If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.

Power Reclining Seatbacks

To recline a manual seatback: 1. Lift the lever. 2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.

3. Push and pull on the seatback to

make sure it is locked.

To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.

2. Push and pull on the seatback to

make sure it is locked.

To adjust a power seatback, if equipped:

Tilt the top of the control rearward to recline. Tilt the top of the control forward to raise.

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Heated Front Seats { WARNING

If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. To reduce the risk of burns, people with such a condition should use care when using the seat heater, especially for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket, cushion, cover, or similar item. This may cause the seat heater to overheat. An overheated seat heater may cause a burn or may damage the seat.

If available, the buttons are on the climate control panel. To operate, the ignition must be on.

Press L or M to heat the driver or passenger seat cushion and seatback.

Seats and Restraints

3-7

Press the button once for the highest setting. With each press of the button, the heated seat will change to the next lower setting, and then to the off setting. The lights indicate two for the highest setting and one for the lowest. The passenger seat may take longer to heat up. The heated seat are canceled each time the ignition is turned off. To use this feature after restarting the vehicle, press the desired button again.

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3-8

Seats and Restraints

Rear Seats

Rear Seats (Split Folding)

Flip and Fold Feature On vehicles with this feature, the seat cushions flip forward and the seatbacks fold down to create an extended flat cargo area. To flip the seat cushion and fold the seatback: 1. Make sure the front seats are not reclined. The seat cushion will not flip forward completely if the front seats are reclined.

2. Flip the seat cushion forward by pulling up on the tab in the center of the seat cushion where the seatback meets the seat cushion.

3. Lower the seatback by pulling

forward on the tab on the outboard side of the seatback.

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To return the seats to the normal position:

{ WARNING

{ WARNING

If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.

1. Raise the seatback and make

sure it latches.

A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.

2. Make sure the safety belts

are properly stowed over the seatback in all three seating positions.

Seats and Restraints

3-9

3. Flip the bottom seat cushion back into place. Push down firmly on the seat cushion to make sure it is secure.

When the seat is not in use, the seatback should be placed in the upright, locked position, and the seat cushion should be in the down position. Under Seat Storage The vehicle has a storage area under the rear seat. See Rear Storage on page 4‑2 for more information.

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3-10

Seats and Restraints

Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.

{ WARNING

Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. You can hit things inside the vehicle harder or be ejected from the vehicle. You and your passenger(s) can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly too.

{ WARNING

It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in the vehicle is in a seat and using a safety belt properly.

This vehicle has indicators as a reminder to buckle the safety belts. See Safety Belt Reminders on page 5‑14 for additional information.

In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: You never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without safety belts they could have been badly hurt or killed. After more than 40 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter ... a lot!

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Seats and Restraints

3-11

Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.

Take the simplest vehicle. Suppose it is just a seat on wheels.

Put someone on it.

Get it up to speed. Then stop the vehicle. The rider does not stop.

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3-12

Seats and Restraints

The person keeps going until stopped by something. In a real vehicle, it could be the windshield...

or the instrument panel...

or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.

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Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt?

A: You could be — whether you

are wearing a safety belt or not. But your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. And you can unbuckle a safety belt, even if you are upside down.

Q: If my vehicle has airbags, why

should I have to wear safety belts?

A: Airbags are supplemental

systems only; so they work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions.

Seats and Restraints

3-13

Q: If I am a good driver, and I never drive far from home, why should I wear safety belts?

A: You may be an excellent driver, but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 40 km (25 mi) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 65 km/h (40 mph). Safety belts are for everyone.

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3-14

Seats and Restraints

How to Wear Safety Belts Properly This section is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, see Older Children on page 3‑42 or Infants and Young Children on page 3‑45. Follow those rules for everyone's protection. It is very important for all occupants to buckle up. Statistics show that unbelted people are hurt more often in crashes than those who are wearing safety belts. Occupants who are not buckled up can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts.

First, before you or your passenger(s) wear a safety belt, there is important information you should know.

This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash. Q: What is wrong with this?

Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen.

A: The shoulder belt is too loose.

It will not give as much protection this way.

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{ WARNING

Q: What is wrong with this?

{ WARNING

Seats and Restraints

3-15

You can be seriously hurt if the shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should fit snugly against your body.

You can be seriously hurt if the lap belt is too loose. In a crash, you could slide under the lap belt and apply force on your abdomen. This could cause serious or even fatal injuries. The lap belt should be worn low and snug on the hips, just touching the thighs.

A: The lap belt is too loose.

It will not give nearly as much protection this way.

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3-16

Seats and Restraints

Q: What is wrong with this?

{ WARNING

Q: What is wrong with this?

You can be seriously injured if