2007 Chevrolet HHR Owners Manual

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A. Retainer B. Cover C. Spare Tire D. Wing Nut E. Jack and Wheel Wrench F. Strap G. Bolt 368 1. Open the liftgate. See Liftgate on page 106 for more information. 2. Install the strap (F) on the ﬂoor of the spare tire compartment. 3. Place the jack and wheel wrench (E) over the bolt (G), making sure the strap is securely stored, under the jack and wheel wrench. 4. Secure the jack and wheel wrench (E) with the wing nut (D). 5. With the valve stem up, place the spare tire (C) on the compartment ﬂoor. 6. Make sure the bolt (G) passes through the wheel center. 7. Install the spare tire cover (B). 8. Secure the spare tire and tools with the retainer (A). The compact spare tire storage area is designed only for the compact spare tire, the standard tire cannot be stored there. Compact Spare Tire Although the compact spare tire was fully inﬂated when the vehicle was new, it can lose air after a time. Check the inﬂation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inﬂated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can ﬁnish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not ﬁt. Keep the spare tire and its wheel together. Notice: Tire chains will not ﬁt your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare. 369 Appearance Care Cleaning the Inside of Your Vehicle Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners speciﬁcally designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. 370 If you use abrasive cleaners when Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer to remove odors from your vehicle’s upholstery. Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other sharp object to remove a soil from any interior surface. (cid:127) Never use a stiff brush. It can cause damage to your vehicle’s interior surfaces. (cid:127) Never apply heavy pressure or rub aggressively with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal. (cid:127) Use only mild, neutral-pH soaps. Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. (cid:127) Do not heavily saturate your upholstery while cleaning. (cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc. Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on ﬂoor carpet and carpeted ﬂoor mats. For soils, always try to remove them ﬁrst with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: (cid:127) For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. (cid:127) For solid dry soils: remove as much as possible and then vacuum. To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with water or club soda. 2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 371 4. Continue to gently rub the soiled area until the cleaning cloth remains clean. 5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness ﬁrst. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet. Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. 372 Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 403. Washing Your Vehicle The paint ﬁnish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s ﬁnish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. Approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 378. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be ﬂushed promptly and not allowed to dry on the surface, or they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. 373 Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 373. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint ﬁnish. Approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 378. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. The vehicle has a basecoat/clearcoat paint ﬁnish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint ﬁnish looking new, keep the vehicle in a garage or covered whenever possible. 374 Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. If you use strong soaps, chemicals, Aluminum or Chrome-Plated Wheels Your vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. 375 Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. 376 Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of ﬁnish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. 377 Vehicle Care/Appearance Materials Description Usage Description Usage Swirl Remover Polish Interior and exterior polishing cloth. Removes tar, road oil and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on wipe off. Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer 378 Removes swirl marks, ﬁne scratches and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines and protects in one easy step, no wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) Engine Identiﬁcation The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, speciﬁcations, and replacement parts. Service Parts Identiﬁcation Label You will ﬁnd this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will ﬁnd the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle. This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. 379 Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 88. Headlamp Wiring The headlamp wiring is protected by fuses. Should your headlamps fail to function, have your headlamp system checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it ﬁxed. Power Windows and Other Power Options Fuses in the fuse block protect the power windows. When the current load is too heavy, the fuse opens protecting the circuit until the problem is ﬁxed. 380 Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links. This greatly reduces the chance of damage caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and do not have a spare fuse, you can “borrow” one that has the same amperage. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse if it is the correct amperage. Replace it as soon as you can. There are two fuse blocks in your vehicle: the ﬂoor console fuse block and the engine compartment fuse block. There are also one or two fuses located at the back of the vehicle near the battery. Floor Console Fuse Block The ﬂoor console fuse block is located on the passenger’s side of the ﬂoor console behind the forward panel. The panel has four clips, one in each corner. Pull the panel to disconnect the four clips, and access the fuses. Use the fuse puller to remove fuses. 381 Fuses Usage 10 11 12 13 14 15 16 17 18 19 20 21 22 Ampliﬁer Cluster Ignition Switch, PASS-Key® III+ Stoplamp Heating, Ventilation, Air Conditioning, PASS-Key® III+ Empty Spare Airbag Spare Windshield Wiper Climate Control System, Ignition Empty Empty Electric Power Steering, Steering Wheel Control Sunroof Spare Empty Fuses Usage Fuse Puller Empty Empty Empty Empty 382 Fuses Usage 23 24 25 26 27 28 29 Audio System Sensing and Diagnostic Module (Airbag) Engine Control Module, Transaxle Control Module Door Locks Interior Lights Steering Wheel Control Illumination Power Windows Relays 30 31 32 Usage Climate Control System Empty Retained Accessory Power (RAP) Engine Compartment Fuse Block The underhood fuse block is located on the driver’s side of the engine compartment. Lift the cover to access the fuse/relay block. Fuses Usage Electric Power Steering Rear Defogger Empty 383 Fuses Usage 30 31 32 33 36 37 40 41 42 43 44 45 46 47 49 53 56 57 Power Outlet Daytime Running Lamps Empty Emissions Empty Power Seat (Option) Cooling Fan Engine Control Module Empty Engine Control Module, Transaxle Anti-lock Brake System (Option) Injectors, Ignition Module Park, Neutral Heated Seat, Back-up Lamps Windshield Washer Pump Fog Lamps (Option) Audio Anti-lock Brake System (Option) Fuses 10 11 12 13 20 21 22 23 25 27 29 Usage Body Control Module 3 Starting System Body Control Module 2 Empty Empty Air Conditioning Clutch Diode Liftgate, Sunroof Empty Empty Fuel Pump Rear Wiper Mirror Air Conditioning Heated Seats (Option) Fuse Puller Empty Cigarette Lighter 384 Fuses Usage Relays Usage 58 59 60 61 62 63 64 65 66 67 69 Windshield Wiper Diode Windshield Wiper Horn Anti-lock Brake System (Option) Instrument Panel, Ignition Driver’s Side High-Beam Canister Vent Driver’s Side Low-Beam Passenger’s Side Low-Beam Passenger’s Side High-Beam Parking Lamps Relays 14 15 16 17 18 Usage Rear Defogger Relay Air Conditioning Clutch Empty Rear Wiper Liftgate Release 19 24 26 28 34 35 38 39 48 50 51 52 54 55 68 70 71 72 Fuel Pump Empty Powertrain Daytime Running Lamps Starting System Empty Empty Windshield Washer Pump Rear Windshield Washer Cooling Fan Run, Crank Windshield Wiper Fog Lamps (Option) Horn Parking Lamps Windshield Wipers Headlamp Low-Beam Headlamp High-Beam An OnStar® mini-fuse is located near the battery in the rear of the vehicle. 385 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. Please refer to Normal Maintenance Replacement Parts on page 405 for more information. Application Capacities English Metric For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer for more information. 7.4 qt 8.7 qt 8.5 qt 5.0 qt 16.2 gal 7.0 L 8.2 L 8.0 L 4.7 L 61.3 L Air Conditioning Refrigerant R134a Cooling System 2.2L Engine 2.4L Engine Manual 2.4L Engine Automatic Engine Oil with Filter Fuel Tank 386 Application Transaxle, Automatic (Complete Drain and Reﬁll) Transaxle, Manual (Complete Drain and Reﬁll) 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the appropriate level, as recommended in this manual. Capacities Metric 6.6 L 1.6 L English 7.0 qt 1.7 qt 100 lb ft Engine Speciﬁcations Engine 2.2L L4 2.4L L4 VIN Code Transaxle Automatic Manual Automatic Manual Spark Plug Gap 0.040 inch (1.01 mm) 0.040 inch (1.01 mm) 387 ✍ NOTES 388 Section 6 Maintenance Schedule Maintenance Schedule ................................ 390 Introduction ............................................... 390 Maintenance Requirements ........................ 390 Your Vehicle and the Environment ............ 391 Using the Maintenance Schedule ............... 391 Scheduled Maintenance ............................. 393 Additional Required Services ..................... 396 Maintenance Footnotes .............................. 397 Owner Checks and Services ..................... 398 At Each Fuel Fill ....................................... 399 At Least Once a Month ............................. 399 At Least Once a Year ............................... 400 Recommended Fluids and Lubricants ........ 403 Normal Maintenance Replacement Parts ..... 405 Engine Drive Belt Routing ......................... 406 Maintenance Record .................................. 407 389 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. 390 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer. 391 This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended limits. You will ﬁnd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 269. (cid:127) are driven on reasonable road surfaces within legal driving limits. (cid:127) use the recommended fuel. See Gasoline Octane on page 291. The services in Scheduled Maintenance on page 393 should be performed when indicated. See Additional Required Services on page 396 and Maintenance Footnotes on page 397 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. 392 If you want to purchase service information, see Service Publications Ordering Information on page 430. Owner Checks and Services on page 398 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 403 and Normal Maintenance Replacement Parts on page 405. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance When the CHANGE OIL SOON message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. 393 If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 302 for information on the Engine Oil Life System and resetting the system. When the CHANGE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the CHANGE OIL SOON message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the CHANGE OIL SOON message comes on 10 months or more since the last service or if the message has not come on at all for one year. 394 Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 299. Reset oil life system. See Engine Oil Life System on page 302. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 304. See footnote (k). Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 345 and “Tire Wear Inspection” in At Least Once a Month on page 399. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air ﬁlter. See footnote (l). Inspect throttle system. See footnote (g). • • • • • • • • • • • • • • • • • • • • 395 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 304. Change automatic transaxle ﬂuid and ﬁlter (severe service only). See footnote (h). Replace spark plugs. An Emission Control Service. Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m). 396 • • • • • • • • • • • • • • • • • • • • • Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering cables for proper hook-up, binding, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, and trunk lid hinges and latches. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. 397 (h) Change automatic transaxle ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. If you do not use your vehicle under any of these conditions, the ﬂuid and ﬁlter do not require changing. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 306 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. 398 (k) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (l) If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 403. At Least Once a Month Tire Inﬂation Check Visually inspect your vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 344. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 355. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 345. It is important to check your oil At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 299 for further details. Notice: regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 306 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. 399 3. On automatic transaxle vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service. On manual transaxle vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the ﬂoor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your GM Goodwrench® dealer for service. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 127. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 400 Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) With an automatic transaxle, the ignition should turn to LOCK only when the shift lever is in PARK (P). The ignition key should come out only in LOCK. (cid:127) With a manual transaxle, the ignition key should come out only in LOCK. Turn the steering wheel to the left and to the right. It should only lock when turned to the right. Contact your GM Goodwrench® dealer if service is required. Automatic Transaxle Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 127. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service. 401 Parking Brake and Automatic Transaxle Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. (cid:127) To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 402 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation may be obtained from your dealer. Usage Engine Oil Engine Coolant Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 299. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 306. Usage Fluid/Lubricant Hydraulic Brake System Hydraulic Clutch System Windshield Washer Parking Brake Cable Guides Manual Transaxle Automatic Transaxle Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Optikleen® Washer Solvent. Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Manual Transmission Fluid (GM Part No. U.S. 88861800, in Canada 88861801). DEXRON®-VI Automatic Transmission Fluid. 403 Fluid/Lubricant Usage Fluid/Lubricant Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Usage Key Lock Cylinders Manual Transaxle Shift Linkage Chassis Lubrication 404 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your GM dealer. Normal Maintenance Replacement Parts Part GM Part Number ACDelco® Part Number Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Spark Plugs 2.2L and 2.4L Engines Windshield Wiper Blade Driver’s Side – 17.7 inches (45 cm) Passenger’s Side – 17.7 inches (45 cm) Rear Wiper Blade – 10.8 inches (27.4 cm) 22731072 12605566 52493319 12598004 15793205 15793204 22709463 A3054C PF457G CF125 41-103 — — — 405 Engine Drive Belt Routing 2.2L L4 and 2.4L L4 Engines 406 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 390. Any additional information from Owner Checks and Services on page 398 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 407 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 408 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 409 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 410 Section 7 Customer Assistance Information Customer Assistance and Information ....... 412 Customer Satisfaction Procedure ............... 412 Online Owner Center ................................. 415 Customer Assistance for Text Telephone (TTY) Users .......................... 416 Customer Assistance Offices ..................... 416 GM Mobility Reimbursement Program ........ 417 Roadside Assistance Program ................... 418 Courtesy Transportation ............................. 421 Vehicle Data Collection and Event Data Recorders ............................ 423 Collision Damage Repair ........................... 424 Reporting Safety Defects ............................ 428 Reporting Safety Defects to the United States Government ..................... 428 Reporting Safety Defects to the Canadian Government ............................ 429 Reporting Safety Defects to General Motors ...................................... 429 Service Publications Ordering Information ............................................. 430 411 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. 412 STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage (kilometers). When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps 1 and 2, you should ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 413 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 414 Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history and maintenance schedule. (cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 415 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 www.Chevrolet.com 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) 416 Roadside Assistance: 1-800-CHEV-USA (243-8872) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 417 Roadside Assistance Program In the U.S., call 1-800-CHEV-USA (1-800-243-8872) In Canada, call 1-800-268-6800 Service available 24 hours a day, 365 days a year. As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage. The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (about $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. (cid:127) Lock-out Service: To ensure security, the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km). 418 (cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow. (cid:127) Flat Tire Change: If your vehicle has a spare tire, installation of the tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request, Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. (cid:127) Trip Interruption Beneﬁts and Assistance: In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. 419 (cid:127) Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone number. (cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number. (cid:127) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle. (cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800. Chevrolet and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. 420 Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. 421 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used as ‘shuttle service,’ the reimbursement is limited to the associated shuttle allowance and must be supported by original receipts. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that

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2007 Chevrolet HHR Owners Manual