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doors can help prevent this from happening.


back to LOCK/OFF using the key before the remote start procedure can be used again. To cancel a remote start do any of the following: . Press and hold / until the


parking lamps turn off.


. Turn on the hazard warning


flashers.


. Turn the ignition on and then


back off.


The remote vehicle start feature will not operate if: . The key is in the ignition. . The hood is open. . The hazard warning flashers


are on.


. There is an emission control


system malfunction. See Malfunction Indicator Lamp (Check Engine Light) 0 101.


. The engine coolant temperature


is too high.


. The oil pressure is low.


. Two remote vehicle starts have


already been provided.


Door Locks


{ Warning Unlocked doors can be dangerous.


. Passengers, especially


children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.


. Young children who get into


unlocked vehicles may be unable to get out. A child can be overcome by


(Continued)


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Keys, Doors, and Windows


To lock the door from the inside, slide the manual lever on the door down. To unlock the door, slide the manual lever up. From the outside, use the key. If the vehicle is equipped with Keyless Entry, see Remote Keyless Entry (RKE) System Operation 0 26.


Power Door Locks


If equipped, press T to lock or unlock the doors. When a door is locked, the inside door handle will not work.


Cargo Door Relocking If the cargo door is open when the lock button is pressed on the door or the RKE transmitter, all doors will lock except the cargo door. The cargo door will lock immediately when it is closed or when the delayed locking feature functions.


Delayed Locking When locking the doors with the power lock switch and a door open, the doors will lock five seconds after the last door is closed. The horn chirps to signal that the delayed locking feature is in use. Pressing e or Q on the RKE transmitter will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition. This feature can be programmed using the Driver Information Center (DIC). See “DELAY DOOR LOCK” in Vehicle Personalization 0 118.


Automatic Door Locks The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver Information Center (DIC). See Vehicle Personalization 0 118.


Lockout Protection This feature protects you from locking the key in the vehicle when the key is in the ignition and a door is open. If the power lock switch is pressed when either the driver, passenger, or rear door is open, all the doors will lock and then the driver door will unlock. This feature does not include the side cargo door. If the vehicle has an ambulance package, this feature is disabled.


Safety Locks Security locks are located on the front portion of the 60/40 side swing-out door or the side sliding door.


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Keys, Doors, and Windows


31


Doors


Side Door (60/40
Swing-Out)


Side Sliding Door


For the side sliding door, move the button up to engage the security feature. Move the button down to return the door locks to normal operation.


60/40 Swing-Out Side


Door — Driver Side Shown,


Passenger Side Similar


For the 60/40 side swing-out door, move the button to the right for the driver side door or to the left for the passenger side door to engage the security feature. Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation.


To open the front portion of a 60/ 40 door from the outside, pull out on the handle and open the door.


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Keys, Doors, and Windows


To open the front portion of a 60/ 40 door from the inside, pull the handle toward you and push the door open.


To open the rear portion of a 60/ 40 door from the outside, pull the handle on the side of the rear door and pull the door toward you. To close the 60/40 side doors, close the rear door first. Then close the front door. Check to make sure that both doors are completely closed. The swing-out doors have a check strap assembly in the door frame to keep the door from opening beyond 90 degrees. To open the door beyond 90 degrees, close the door partially, pull the check strap toward you and then open the door. When the door is closed, the check strap will automatically re-engage.


Sliding Door


To open the sliding side door from the outside, pull the handle toward the rear of the vehicle and slide the door open. To close the sliding side door from the outside, use the handle to slide the door toward the front of the vehicle. When the door is closed, it will be flush with the side of the body.


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33


Warning (Continued)


death from heat stroke. Always lock the vehicle whenever leaving it.


. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.


To open the rear doors from the outside, pull the handle toward you to open the passenger side rear door first.


Rear Doors


{ Warning Unlocked doors can be dangerous.


. Passengers, especially


children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.


. Young children who get into


unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even


(Continued)


To open the sliding side door from the inside, pull the handle toward the rear of the vehicle. Then, slide the door toward the rear of the vehicle. To close the sliding side door from the inside, grasp the handle and slide the door toward the front of the vehicle. Make sure the door is completely closed before driving away.


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Keys, Doors, and Windows


To open the driver side rear door, pull the latch release at the inside edge of the door. To close the rear doors, close the driver side rear door first. Then close the passenger side rear door. Check to make sure both doors are completely closed.


Vehicle Security This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.


Immobilizer See Radio Frequency Statement 0 321.


Immobilizer Operation This vehicle is equipped with the PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III + is a passive theft deterrent system. The system is automatically armed when the key is removed from the ignition. You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system.


When the PASS-Key III+ system senses that someone is using the wrong key, it shuts down the vehicle's starter and fuel systems. The starter will not work and fuel will stop being delivered to the engine. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes. If the engine does not start and the security message comes on, the key may have a damaged transponder. Turn the ignition off and try again. If the engine still does not start, and the key appears to be undamaged, try another ignition key. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer or a locksmith who can service the PASS-Key III+ to have a new key made. It is possible for the PASS-Key III+ decoder to learn the transponder value of a new or replacement key. Up to eight keys may be


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Keys, Doors, and Windows


35


4.


Insert the key to be programmed and turn it to ON/ RUN within 10 seconds of removing the previous key. The security message will turn off once the key has been programmed. It may not be apparent that the security message went on due to how quickly the key is programmed.


5. Repeat Steps 1–4 if additional


keys are to be programmed.


If you lose or damage a PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle.


programmed for the vehicle. This procedure is for learning additional keys only. If all the currently programmed keys are lost or do not operate, you must see your dealer or a locksmith who can service PASS-Key III+ to have keys made and programmed to the system. See your dealer or a locksmith who can service PASS-Key III+ to get a new key blank that is cut exactly as the ignition key that operates the system. To program the new key:


1. Verify the new key has 1


2.


stamped on it. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service.


3. After the engine has started,


turn the key to LOCK/OFF and remove the key.


Exterior Mirrors


Convex Mirrors


{ Warning


A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.


The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.


Manual Mirrors Adjust the mirrors by pressing the mirror up and down and left and right. The mirrors can be manually folded in or out.


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Keys, Doors, and Windows


On the lower portion of each mirror is an auxiliary convex mirror. A convex mirror's surface is curved so you can see more from the driver seat. The auxiliary convex mirrors can be adjusted manually by pressing the mirror.


Trailer-Tow Mirrors


The mirrors can be manually folded in or out.


Power Mirrors


Heated Mirrors For vehicles with heated mirrors: 1 (Rear Defogger) : Press to heat the mirrors. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems 0 157 for more information.


Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. The center position is neutral. Adjust the mirror angle by moving the knob in the desired direction. The auxiliary convex mirrors can only be adjusted manually.


Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you. On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


Interior Mirrors


Windows


{ Warning


Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke.


Interior Rearview Mirrors Adjust the rearview mirror for a clear view of the area behind the vehicle. Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water.


Manual Rearview Mirror Push the tab forward for daytime use and pull it rearward for nighttime use to avoid glare of the headlamps from behind. Cargo vans without rear door glass may not have an inside rearview mirror.


Keys, Doors, and Windows


37


Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows.


Power Windows


{ Warning


Children could be seriously injured or killed if caught in the path of a closing window. Never leave keys in a vehicle with children. See Keys 0 24.


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Keys, Doors, and Windows


If equipped with power windows, press the switch to lower the window and pull the switch up to raise it. The driver door also has a control to operate the front passenger window. The power windows will work when the ignition is in ON/RUN or ACC/ ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) 0 179. Express-Down The driver window switch has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the switch marked AUTO to activate the express-down mode. This mode can be canceled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.


Swing-Out Windows


Side Swing-Out Window To open the side door swing-out window, pull up on the latch at the edge of the window. Swing the window out and push down on the latch to lock the window into place. To close the window, pull the latch toward you and push down on the latch to lock it.


Rear Swing‐Out Windows


The vehicle also has rear swing‐out windows. The rear swing-out windows work the same way as the side swing‐out window, but the latch is located at the bottom edge of the window.


Enhanced Technology Glass The vehicle may be equipped with Enhanced Technology Glass (ETG). ETG is part of the overall occupant protection system on passenger and crew vans. ETG may help keep passengers sitting next to these fixed windows from being ejected


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Keys, Doors, and Windows


39


through the glass in some, but not all crashes. Even with this glass, safety belts must still be worn at all times. For passenger and crew vans, use only ETG glass approved for the vehicle for replacement when damaged. The following table shows laminated glass location, based on vehicle model and options.


Vehicle Configuration


ETG Locations


Passenger Vans with five or more seating positions


Long Wheelbase Cargo Vans


Crew Vans


Sliding door forward window (if equipped) and rear-most side windows Rear-most side windows Sliding door forward window (if equipped) and rear-most side windows.


Sun Visors To block out glare, swing down the sun visors. You can also swing them to the side.


Visor Vanity Mirror The vehicle may have visor vanity mirrors, with or without lamps. Lift the mirror cover to turn the lamps on, if equipped.


Head Restraints On vehicles with factory installed seats, the front seats have built-in head restraints that are not adjustable in the outboard seating positions.


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Seats and Restraints


40
Seats and Restraints


Head Restraints


Head Restraints . . . . . . . . . . . . . . . 40


Front Seats


Seat Adjustment . . . . . . . . . . . . . . . 41
Power Seat Adjustment . . . . . . . . 41
Reclining Seatbacks . . . . . . . . . . . 41


Rear Seats


Rear Seats . . . . . . . . . . . . . . . . . . . . 43


Safety Belts


Safety Belts . . . . . . . . . . . . . . . . . . . . 46
How to Wear Safety Belts


Properly . . . . . . . . . . . . . . . . . . . . . . 47
Lap-Shoulder Belt . . . . . . . . . . . . . 48
Safety Belt Use During


Pregnancy . . . . . . . . . . . . . . . . . . . . 52
Safety Belt Extender . . . . . . . . . . . 53
Safety System Check . . . . . . . . . . 53
Safety Belt Care . . . . . . . . . . . . . . . 53
Replacing Safety Belt System


Parts after a Crash . . . . . . . . . . . 54


Airbag System


Airbag System . . . . . . . . . . . . . . . . . 54
Where Are the Airbags? . . . . . . . 56


When Should an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . . . 58


What Makes an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . . . 59


How Does an Airbag


Restrain? . . . . . . . . . . . . . . . . . . . . . 59


What Will You See after an


Airbag Inflates? . . . . . . . . . . . . . . 60
Airbag On-Off Switch . . . . . . . . . . 61
Servicing the Airbag-Equipped


Vehicle . . . . . . . . . . . . . . . . . . . . . . . 64


Adding Equipment to the


Airbag-Equipped Vehicle . . . . . 64
Airbag System Check . . . . . . . . . . 64
Replacing Airbag System Parts


after a Crash . . . . . . . . . . . . . . . . . 65


Child Restraints


Older Children . . . . . . . . . . . . . . . . . 65
Infants and Young Children . . . . 67
Child Restraint Systems . . . . . . . 69
Where to Put the Restraint . . . . . 71
Lower Anchors and Tethers for


Children (LATCH System) . . . . 72


Replacing LATCH System Parts


After a Crash . . . . . . . . . . . . . . . . . 78


Securing Child Restraints


(Rear Seat) . . . . . . . . . . . . . . . . . . . 79


Securing Child Restraints (Front


Passenger Seat) . . . . . . . . . . . . . 81


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


Front Seats


Seat Adjustment { Warning


You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.


Seats and Restraints


41


1. Lift the bar under the front edge of the seat cushion to unlock the seat.


2. Slide the seat to the desired position and release the bar.


3. Try to move the seat back and


forth to be sure the seat is locked in place.


. Move the center knob to the right or left to move the seat forward or rearward.


. Move the center knob up or


down to raise or lower the seat. . Move the right or left lever up or down to raise or lower the front or rear of the seat cushion.


Power Seat Adjustment


Reclining Seatbacks


{ Warning


If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.


To adjust the seat:


To adjust a power seat, if available, use the controls on the front of the seat:


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Seats and Restraints


2. Push and pull on the seatback


to make sure it is locked.


{ Warning


Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job. The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly.


To recline the seatback: 1. Lift the lever on the inboard


side of the seat.


2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.


3. Push and pull on the seatback


to make sure it is locked.


To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.


Do not have a seatback reclined if the vehicle is moving.


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43


Rear Seats


Removing the Rear Seat Disconnect the mini-latch plates for the lap-shoulder belts on the bench seat to be removed.


1. To do this, press the tip of a


key into the release hole of the safety belt buckle while pulling up on the safety belt.


2. Locate the pins.


On a three-passenger seat there are two pins on the inboard sides of the rear seats.


Three-Passenger Seat


Three-Passenger Seat


The left side pin has a gray cap with a black “L” marked on it.


The right side pin has a black cap with a white “R” marked on it. On a four-passenger seat, each half of the seat has a set of pins. The left side has a set marked “L”, and the right side has a set marked “R”. If the vehicle has floor mats, the pins are under a flap that has been cut into the mat.


3. Pull the pin handle up to


disengage the pin from the retaining clip, and then pull the pin out.


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Seats and Restraints


4. Repeat this procedure for the


other pins.


5. Pull the seat rearward about 5 cm (2 in), and then lift the seat from the floor rails.


6. Remove the seat from the


vehicle.


For the last row of seats, stow the safety belt latch plate on the clip at the window trim. Roll the mini-latch into the safety belt webbing and then hook the safety belt latch plate on the clip.


Reinstalling the Rear Seats


{ Warning


A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be


(Continued)


7. For the second and third row


seats, stow the safety belt latch by attaching the clip on the safety belt latch to the trim just inside the side door.


Warning (Continued)


injured. Be sure to lock the seat into place properly when installing it.


{ Warning


A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.


1. Position the seat into the open


slots in both rails. Push the seat forward in the rail, hooking both seat bases onto the pins inside of the rails.


2. Locate the hole in the rail to install the locking pins at the rear of the seat base. If the


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


Seats and Restraints


45


3.


vehicle has floor mats, pull the flap that has been cut into the mat. Insert the locking pins into the seat base and push the seat to line up the pins with the base. On a three-passenger seat, the pin with the black cap marked “R” must be installed on the right side and the pin with the gray cap marked “L” must be installed on the left side. On a four-passenger seat, the pins marked “R” must be installed on the half of the seat on the right side. The pins marked “L” must be installed on the half of the seat on the left side.


Three-Passenger Seat


Three-Passenger Seat


4. Push the pin(s) marked “R”


5. Push the pin(s) marked “L”


down until they are in the retaining clip.


6.


down until they are in the retaining clip. If the vehicle has a floor mat, put the flap back to its original position.


7. Repeat this procedure for the


other seat base.


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Seats and Restraints


8. Connect the mini-latch plates for the lap-shoulder belts by inserting the latch plates into the mini-buckles attached at the outboard positions of the bench seat. Do not twist the belts.


9. Check that all locking pins are


locked into place before operating the vehicle.


Warning (Continued)


passengers to ride in any area of the vehicle that is not equipped with seats and safety belts. Always wear a safety belt, and check that all passenger(s) are restrained properly too.


This vehicle has indicators as a reminder to buckle the safety belts. See Safety Belt Reminders 0 98. Why Safety Belts Work


Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.


{ Warning


Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, injuries can be much worse than if you are wearing safety belts. You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle. In addition, anyone who is not buckled up can strike other passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas are more likely to be seriously injured or killed. Do not allow


(Continued)


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle stops suddenly, you keep going until something stops you. It could be the windshield, the instrument panel, or the safety belts! When you wear a safety belt, you and the vehicle slow down together. There is more time to stop because you stop over a longer distance and, when worn properly, your strongest bones take the forces from the safety belts. That is why wearing safety belts makes such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt?


A: You could be — whether you are


wearing a safety belt or not. Your chance of being conscious during and after a crash, so you can unbuckle and get out, is much greater if you are belted.


Q: If my vehicle has airbags, why


should I have to wear safety belts?


A: Airbags are supplemental


systems only; so they work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. Also, in nearly all states and in all Canadian provinces, the law requires wearing safety belts.


How to Wear Safety Belts Properly This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, see Older Children 0 65 or Infants and Young Children 0 67. Follow those rules for everyone's protection.


Seats and Restraints


47


It is very important for all occupants to buckle up. Statistics show that unbelted people are hurt more often in crashes than those who are wearing safety belts. There are important things to know about wearing a safety belt properly.


. Sit up straight and always keep


your feet on the floor in front of you.


. Always use the correct buckle


for your seating position.


. Wear the lap part of the belt low


and snug on the hips, just touching the thighs. In a crash, this applies force to the strong


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Seats and Restraints


pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries.


. Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.


{ Warning


You can be seriously injured, or even killed, by not wearing your safety belt properly.


. Never allow the lap or


shoulder belt to become loose or twisted.


. Never wear the shoulder belt under both arms or behind your back.


. Never route the lap or shoulder belt over an armrest.


Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. If you are using a rear seating position with a detachable safety belt and the safety belt is not attached, see “Reinstalling the Rear Seats” under Rear Seats 0 43 for instructions on reconnecting the safety belt to the mini-buckle. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index.


2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly.


If the shoulder portion of a passenger belt is pulled out all the way, the child restraint locking feature may be engaged. If this happens, let the belt go back all the way and start again.


3. Push the latch plate into the


buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender 0 53.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants.


4.


Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster” later in this section for instructions on use and important safety information.


5. To make the lap part tight, pull


up on the shoulder belt.


To unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Slide the latch plate up the safety belt webbing when the safety belt is not in use. The latch plate should rest on the stitching on the safety belt, near the guide loop on the side wall. Always stow the safety belt slowly. If the safety belt webbing returns quickly to the stowed position, the retractor may lock and cannot be


Seats and Restraints


49


pulled out. If this happens, pull the safety belt straight out firmly to unlock the webbing, and then release it. If the webbing is still locked in the retractor, see your dealer. Before a door is closed, be sure the safety belt is out of the way. If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle. Safety Belt Height Adjuster The vehicle has a safety belt height adjuster for the driver and front outboard passenger positions. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt height adjustment could reduce the effectiveness of the safety belt in a crash. See How to Wear Safety Belts Properly 0 47.


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Seats and Restraints


properly adjusted, the comfort guide positions the shoulder belt away from the neck and head.


The comfort guides for the right rear outboard seating positions of three-passenger bench seats are stored in a pocket on the side of the seatback.


Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly. They can help tighten the safety belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner activation are met. And, if the vehicle has roof-rail airbags, safety belt pretensioners can help tighten the safety belts in a side crash or a rollover event. Pretensioners work only once. If the pretensioners are activated in a crash, the pretensioners and possibly other parts of the safety belt system will need to be replaced. See Replacing Safety Belt System Parts after a Crash 0 54. Rear Safety Belt Comfort Guides This vehicle may have rear safety belt comfort guides. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and


Squeeze both sides of the release button and pull outward. Then move the height adjuster up or down to the desired position and release the button. After the adjuster is set to the desired position, try to move it up or down without squeezing the release button to make sure it has locked into position. Safety Belt Pretensioners If the vehicle has seat-mounted side impact airbags and roof-rail airbags, it also has safety belt pretensioners for the front outboard occupants.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


Adjustable comfort guides are available through your dealer for the left rear outboard seating positions of the three-passenger bench seats and for the outboard seating positions of the four-passenger bench seats. For these seating positions, the adjustable comfort guide attaches to a loop on the outboard side of the seatback.


Comfort Guide Installation and Removal (Pocket Style) To install:


1. Locate the guide in a pocket on


the side of the seatback.


Seats and Restraints


51


2. Place the guide over the belt,


and insert the two edges of the belt into the slots of the guide.


3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be behind the belt with the plastic guide on the front.


{ Warning


A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be


(Continued)


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


To remove and store the comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide into its storage pocket on the side of the seatback.


Comfort Guide Installation and Removal (Adjustable Style)


{ Warning


A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces.


52


Seats and Restraints


Warning (Continued)


seriously injured. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces.


4. Buckle, position, and release


the safety belt as described previously in this section. Make sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck.


Adjustable comfort guides are available through your dealer for the left rear outboard seating positions of the three-passenger bench seats and for the outboard seating positions of the four-passenger bench seats. Instructions are included with the guides.


Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you. To help avoid personal injury, do not let someone else use it, and use it only for the seat it is made to fit. The extender has been designed for adults. Never use it for securing child seats. To wear it, attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender.


Safety System Check Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job. See your dealer to have it repaired. Torn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away.


A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.


Safety Belt Extender If the vehicle's safety belt will fasten around you, you should use it.


Seats and Restraints


53


Make sure the safety belt reminder light is working. See Safety Belt Reminders 0 98. Keep safety belts clean and dry. See Safety Belt Care 0 53.


Safety Belt Care Keep belts clean and dry. { Warning


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


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Seats and Restraints


Replacing Safety Belt System Parts after a Crash


{ Warning


A crash can damage the safety belt system in the vehicle. A damaged safety belt system may not properly protect the person using it, resulting in serious injury or even death in a crash. To help make sure the safety belt systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.


After a minor crash, replacement of safety belts may not be necessary. But the safety belt assemblies that were used during any crash may have been stressed or damaged. See your dealer to have the safety belt assemblies inspected or replaced.


New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light 0 98.


Airbag System The vehicle has the following airbag: . A frontal airbag for the driver. The vehicle may have the following airbags: . A frontal airbag for the front


outboard passenger.


. A seat-mounted side impact


airbag for the driver.


. A seat-mounted side impact airbag for the front outboard passenger. Seat-mounted side impact airbags are only available on vehicles equipped with roof-rail airbags.


. A roof-rail airbag for the driver


on vans with single row seating.


. A roof-rail airbag for the front outboard passenger on vans with single row seating.


. A roof-rail airbag for the driver


and the passenger seated directly behind the driver on vans with two row seating.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


. A roof-rail airbag for the front outboard passenger and the passenger seated directly behind the front outboard passenger on vans with two row seating. If the van is equipped with a sliding door, the roof-rail airbag for the front outboard passenger is separate from the roof-rail airbag for the passenger seated directly behind the front outboard passenger. If the van is equipped with a 60/40 swing-out door, a single roof-rail airbag covers both seating positions. . A roof-rail airbag for the driver and the second and third row passengers seated directly behind the driver on vans with three or more seating rows.


. A roof-rail airbag for the front outboard passenger and the second and third row passengers seated directly behind the front outboard passenger on vans with three or more seating rows.


If the van is equipped with a sliding door, the roof-rail airbag for the front outboard passenger is separate from the roof-rail airbag for the second and third row passengers seated directly behind the front outboard passenger. If the van is equipped with a 60/40 swing-out door, a single roof-rail airbag covers all three seating positions.


All vehicle airbags have the word AIRBAG on the trim or on an attached label near the deployment opening. For frontal airbags, the word AIRBAG is on the center of the steering wheel for the driver and on the instrument panel for the front outboard passenger. For seat-mounted side impact airbags, the word AIRBAG is on the side of the seatback closest to the door. For roof-rail airbags, the word AIRBAG is on the ceiling or trim.


Seats and Restraints


55


Airbags are designed to supplement the protection provided by safety belts. Even though today’s airbags are also designed to help reduce the risk of injury from the force of an inflating airbag, all airbags must inflate very quickly to do their job. Here are the most important things to know about the airbag system:


{ Warning


You can be severely injured or killed in a crash if you are not wearing your safety belt, even with airbags. Airbags are designed to work with safety belts, not replace them. Also, airbags are not designed to inflate in every crash. In some crashes safety belts are the only restraint. See When Should an Airbag Inflate? 0 58. Wearing your safety belt during a crash helps reduce the chance of hitting things inside the vehicle or being ejected from it. Airbags are (Continued)


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Seats and Restraints


Warning (Continued)


Warning (Continued)


“supplemental restraints” to the safety belts. Everyone in the vehicle should wear a safety belt properly, whether or not there is an airbag for that person.


{ Warning


Because airbags inflate with great force and faster than the blink of an eye, anyone who is up against, or very close to any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to any airbag, as you would be if sitting on the edge of the seat or leaning forward. Safety belts help keep you in position before and during a crash. Always wear a safety belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. The safety belts and


(Continued)


the front outboard passenger airbags are most effective when you are sitting well back and upright in the seat with both feet on the floor. Occupants should not lean on or sleep against the door or side windows in seating positions with seat-mounted side impact airbags and/or roof-rail airbags.


{ Warning


Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Always secure children properly in the vehicle. To read how, see Older Children 0 65 or Infants and Young Children 0 67.


There is an airbag readiness light on the instrument panel, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light 0 98.


Where Are the Airbags?


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


The driver frontal airbag is in the center of the steering wheel.


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57


If the vehicle has a front outboard passenger frontal airbag, it is in the passenger side instrument panel.


Driver Side Shown, Passenger


Driver Side Shown, Passenger


Side Similar


Side Similar


If the vehicle has seat-mounted side impact airbags for the driver and front outboard passenger, they are in the sides of the seatbacks closest to the door.


If the vehicle has a single seating row and it has roof-rail airbags for the driver and front outboard passenger, the roof-rail airbags are in the ceiling above the side windows.


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{ Warning


If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Do not use seat accessories that block the inflation path of a seat-mounted side impact airbag. Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tie‐down through any door or window opening. If you do, the path of an inflating roof-rail airbag will be blocked.


When Should an Airbag Inflate? This vehicle is equipped with one or more airbags. See Airbag System 0 54. Airbags are designed to inflate if the impact exceeds the specific airbag system's deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants. The vehicle has electronic sensors which help the airbag system determine the severity of the impact. Deployment thresholds can vary with specific vehicle design. Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver or front outboard passenger head and chest. Whether the frontal airbags will or should deploy is not based primarily on how fast the vehicle is traveling.


Driver Side Shown, Passenger


Side Similar


If the vehicle has two seating rows, roof-rail airbags for the driver, front outboard passenger, and second row outboard passengers are in the ceiling above the side windows. If the vehicle has three or more seating rows, roof-rail airbags for the driver, front outboard passenger, and second and third row outboard passengers are in the ceiling above the side windows.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


It depends largely on what you hit, the direction of the impact, and how quickly the vehicle slows down. Frontal airbags may inflate at different crash speeds depending on whether the vehicle hits an object straight on or at an angle, and whether the object is fixed or moving, rigid or deformable, narrow or wide. Frontal airbags are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts. Seat-mounted side impact airbags, if equipped, are designed to inflate in moderate to severe side crashes depending on the location of the impact. Seat-mounted side impact airbags are not designed to inflate in frontal impacts, near-frontal impacts, rollovers, or rear impacts. A seat-mounted side impact airbag is intended to inflate on the side of the vehicle that is struck. The vehicle may or may not be equipped with roof-rail airbags. Roof-rail airbags are designed to inflate in moderate to severe side crashes depending on the location


of the impact. In addition, these roof-rail airbags are designed to inflate during a rollover. Roof-rail airbags are not designed to inflate in frontal, near-frontal, or rear impacts. All roof-rail airbags will inflate when either side of the vehicle is struck or if the sensing system predicts that the vehicle is about to roll over on its side. In any particular crash, no one can say whether an airbag should have inflated simply because of the vehicle damage or repair costs.


What Makes an Airbag Inflate? In a deployment event, the sensing system sends an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the airbag causing the bag to break out of the cover. The inflator, the airbag, and related hardware are all part of the airbag module. For airbag locations, see Where Are the Airbags? 0 56.


Seats and Restraints


59


How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. Airbags supplement the protection provided by safety belts by distributing the force of the impact more evenly over the occupant's body. Rollover capable roof-rail airbags are designed to help contain the head and chest of occupants in the outboard seating positions in the first, second, and third rows, if equipped. The rollover capable roof-rail airbags are designed to help reduce the risk of full or partial ejection in rollover events, although no system can prevent all such ejections. But airbags would not help in many types of collisions, primarily because the occupant's motion is


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not toward those airbags. See When Should an Airbag Inflate? 0 58 for more information. Airbags should never be regarded as anything more than a supplement to safety belts.


What Will You See after an Airbag Inflates? After the frontal airbags and seat-mounted side impact airbags (if equipped) inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags (if equipped) may still be at least partially inflated for some time after they deploy. Some components of the airbag module may be hot for several minutes. For location of the airbag modules, see What Makes an Airbag Inflate? 0 59. The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the deflated airbags. Airbag inflation does not prevent the driver from seeing out of


the windshield or being able to steer the vehicle, nor does it prevent people from leaving the vehicle.


{ Warning


When an airbag inflates, there may be dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but cannot get out of the vehicle after an airbag inflates, then get fresh air by opening a window or a door. If you experience breathing problems following an airbag deployment, you should seek medical attention.


The vehicle has a feature that may automatically unlock the doors (if equipped with power door locks), turn on the interior lamps and hazard warning flashers, and shut off the fuel system after the airbags


inflate. The feature may also activate, without airbag inflation, after an event that exceeds a predetermined threshold. You can lock the doors, and turn off the interior lamps and the hazard warning flashers by using the controls for those features. { Warning


A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, brake and steering systems, etc. Even if the vehicle appears to be drivable after a moderate crash, there may be concealed damage that could make it difficult to safely operate the vehicle. Use caution if you should attempt to restart the engine after a crash has occurred.


In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation.


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61


Additional windshield breakage may also occur from the front outboard passenger airbag. . Airbags are designed to inflate


only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash. A new system will include airbag modules and possibly other parts. The service manual for the vehicle covers the need to replace other parts.


. The vehicle has a crash sensing


and diagnostic module which records information after a crash. See Vehicle Data Recording and Privacy 0 322
and Event Data Recorders 0 323.


. Let only qualified technicians work on the airbag systems. Improper service can mean that an airbag system will not work properly. See your dealer for service.


Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the front outboard passenger airbag. No other airbag is affected by the airbag on-off switch.


Canada and Mexico


This switch should only be turned to the off position if the person in the front outboard passenger position is a member of a passenger risk group identified by the national government as follows:


Infant. An infant (less than 1 year old) must ride in the front seat because: . My vehicle has no rear seat; . My vehicle has a rear seat too


small to accommodate a rear-facing infant seat; or


United States


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. The infant has a medical


condition which, according to the infant's physician, makes it necessary for the infant to ride in the front seat so that the driver can constantly monitor the child's condition.


Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: . My vehicle has no rear seat; . Although children ages 1 to 12


ride in the rear seat(s) whenever possible, children ages 1 to 12
sometimes must ride in the front because no space is available in the rear seat(s) of my vehicle; or


. The child has a medical


condition which, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child's condition.


Medical Condition. A passenger has a medical condition which, according to his or her physician: . Causes the passenger airbag to


pose a special risk for the passenger; and


. Makes the potential harm from the passenger airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the instrument panel or windshield in a crash.


{ Warning


If the front outboard passenger frontal airbag is turned off for a person who is not in a risk group identified by the national government, that person will not have the extra protection of an airbag. In a crash, the airbag will not be able to inflate and help protect the person sitting there. Do not turn off the front outboard


(Continued)


Warning (Continued)


passenger frontal airbag unless the person sitting there is in a risk group.


United States


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63


{ Warning


If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the front outboard passenger frontal airbag could inflate even though the airbag on-off switch is turned off. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light 0 98 for more information, including important safety information.


Canada and Mexico To turn off the front outboard passenger frontal airbag, insert the ignition key into the switch, push in, and move the switch to the off position. The airbag off light will come on and stay on to let you know the front outboard passenger airbag is off. See Airbag On-Off Light 0 99. The front outboard passenger airbag will remain off until you turn it back on again.


United States


Canada and Mexico


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To turn the front outboard passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The front outboard passenger frontal airbag is now enabled, and may inflate. See Airbag On-Off Light 0 99.


Servicing the Airbag-Equipped Vehicle Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see Service Publications Ordering Information 0 320.


{ Warning


For up to 10 seconds after the vehicle is turned off and the battery is disconnected, an airbag (Continued)


Warning (Continued)


can still inflate during improper service. You can be injured if you are close to an airbag when it inflates. Avoid yellow connectors. They are probably part of the airbag system. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so.


Adding Equipment to the Airbag-Equipped Vehicle Adding accessories that change the vehicle's frame, bumper system, height, front end, or side sheet metal, may keep the airbag system from working properly. The operation of the airbag system can also be affected by changing any parts of the front seats, safety belts, the airbag sensing and diagnostic module, steering wheel, instrument panel, any of the airbag modules, ceiling or pillar garnish trim, front sensors, or airbag wiring.


Your dealer and the service manual have information about the location of the airbag sensors, sensing and diagnostic module, and airbag wiring. If the vehicle has rollover roof-rail airbags, see Different Size Tires and Wheels 0 267 for additional important information. If you have to modify your vehicle because you have a disability and you have questions about whether the modifications will affect the vehicle's airbag system, or if you have questions about whether the airbag system will be affected if the vehicle is modified for any other reason, call Customer Assistance. See Customer Assistance Offices 0 313.


Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light 0 98.


Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 9159230) - 2016 - crc - 6/17/15


Caution


Warning (Continued)


in serious injury or even death. To help make sure the airbag systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.


If an airbag inflates, you will need to replace airbag system parts. See your dealer for service. If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light 0 98.


If an airbag covering is damaged, opened, or broken, the airbag may not work properly. Do not open or break the airbag coverings. If there are any opened or broken airbag coverings, have the airbag covering and/or airbag module

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