Use a hands-free method to place or receive necessary phone calls.
. Watch the road. Do not read,
take notes, or look up information on phones or other electronic devices.
. Designate a front seat
passenger to handle potential distractions.
. Become familiar with vehicle
features before driving, such as programming favorite radio stations and adjusting climate control and seat settings. Program all trip information into any navigation device prior to driving.
. Wait until the vehicle is parked
to retrieve items that have fallen to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations while driving, whether with a passenger or on a cell phone.
{ Warning
Taking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving.
Refer to the infotainment section for more information on using that system and the navigation system, if equipped, including pairing and using a cell phone.
Defensive Driving Defensive driving means “always expect the unexpected.” The first step in driving defensively is to wear the safety belt. See Safety Belts on page 3-8. . Assume that other road users
(pedestrians, bicyclists, and other drivers) are going to be careless and make mistakes. Anticipate what they might do and be ready.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Black plate (3,1)
. Allow enough following distance
between you and the driver in front of you. Focus on the task of driving.
Drunk Driving Death and injury associated with drinking and driving is a global tragedy.
{ Warning
Drinking and then driving is very dangerous. Your reflexes, perceptions, attentiveness, and judgment can be affected by even a small amount of alcohol. You can have a serious — or even fatal — collision if you drive after drinking. Do not drink and drive or ride with a driver who has been drinking. Ride home in a cab; or if you are with a group, designate a driver who will not drink.
Control of a Vehicle Braking, steering, and accelerating are important factors in helping to control a vehicle while driving.
Braking Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it is reaction time. Average driver reaction time is about three-quarters of a second. In that time, a vehicle moving at 100 km/h (60 mph) travels 20 m (66 ft), which could be a lot of distance in an emergency. Helpful braking tips to keep in mind include: . Keep enough distance between
you and the vehicle in front of you.
. Avoid needless heavy braking. . Keep pace with traffic.
Driving and Operating
9-3
If the engine ever stops while the vehicle is being driven, brake normally but do not pump the brakes. Doing so could make the pedal harder to push down. If the engine stops, there will be some power brake assist but it will be used when the brake is applied. Once the power assist is used up, it can take longer to stop and the brake pedal will be harder to push.
Steering
Hydraulic Power Steering Your vehicle has hydraulic power steering. It may require maintenance. See Power Steering Fluid on page 10-20. If power steering assist is lost because the engine stops or because of a system malfunction, the vehicle can be steered but may required increased effort. See your dealer if there is a problem.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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9-4
Driving and Operating
{ Caution
If the steering wheel is turned until it reaches the end of its travel, and is held in that position for more than 15 seconds, damage may occur to the power steering system and there may be loss of power steering assist.
Curve Tips
Take curves at a reasonable speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve
. Wait until the vehicle is out of the curve before accelerating gently into the straightaway.
Steering in Emergencies
There are some situations when steering around a problem may be more effective than braking.
. Holding both sides of the
steering wheel allows you to turn 180 degrees without removing a hand.
. Antilock Brake System (ABS) allows steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: 1. Ease off the accelerator and then, if there is nothing in the way, steer the vehicle so that it straddles the edge of the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right front tire contacts the pavement edge.
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3. Turn the steering wheel to go
straight down the roadway.
Loss of Control
Skidding There are three types of skids that correspond to the vehicle's three control systems: . Braking Skid — wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a curve causes tires to slip and lose cornering force.
. Acceleration Skid — too much
throttle causes the driving wheels to spin.
Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible.
Driving and Operating
9-5
If the vehicle starts to slide, follow these suggestions: . Ease your foot off the
accelerator pedal and steer the way you want the vehicle to go. The vehicle may straighten out. Be ready for a second skid if it occurs.
. Slow down and adjust your driving according to weather conditions. Stopping distance can be longer and vehicle control can be affected when traction is reduced by water, snow, ice, gravel, or other material on the road. Learn to recognize warning clues — such as enough water, ice, or packed snow on the road to make a mirrored surface — and slow down when you have any doubt. Try to avoid sudden steering, acceleration, or braking, including reducing vehicle speed by shifting to a lower gear. Any sudden changes could cause the tires to slide.
Remember: Antilock brakes help avoid only the braking skid.
Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep‐standing or flowing water.
{ Warning
Wet brakes can cause crashes. They might not work as well in a quick stop and could cause pulling to one side. You could lose control of the vehicle. After driving through a large puddle of water or a car/vehicle wash, lightly apply the brake pedal until the brakes work normally.
(Continued)
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9-6
Driving and Operating
Warning (Continued)
Flowing or rushing water creates strong forces. Driving through flowing water could cause the vehicle to be carried away. If this happens, you and other vehicle occupants could drown. Do not ignore police warnings and be very cautious about trying to drive through flowing water.
Hydroplaning Hydroplaning is dangerous. Water can build up under the vehicle's tires so they actually ride on the water. This can happen if the road is wet enough and you are going fast enough. When the vehicle is hydroplaning, it has little or no contact with the road. There is no hard and fast rule about hydroplaning. The best advice is to slow down when the road is wet.
Other Rainy Weather Tips Besides slowing down, other wet weather driving tips include: . Allow extra following distance. . Pass with caution. . Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires on page 10-41. Turn off cruise control.
Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain. Tips for driving in these conditions include: . Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and transmission.
. Shift to a lower gear when going
down steep or long hills.
{ Warning
Using the brakes to slow the vehicle on a long downhill slope can cause brake overheating, can reduce brake performance, and could result in a loss of braking. Shift the transmission to a lower gear to let the engine assist the brakes on a steep downhill slope.
{ Warning
Coasting downhill in N (Neutral) or with the ignition off is dangerous. This can cause overheating of the brakes and loss of steering. Always have the engine running and the vehicle in gear.
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. Stay in your own lane. Do not swing wide or cut across the center of the road. Drive at speeds that let you stay in your own lane.
. Be alert on top of hills;
something could be in your lane (stalled car, accident).
. Pay attention to special road
signs (falling rocks area, winding roads, long grades, passing or no-passing zones) and take appropriate action.
Winter Driving
Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even less traction. Avoid driving on wet ice or in freezing rain until roads can be treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.
If equipped, Traction Control should
be turned on. See Traction Control/
Electronic Stability Control on
page 9-29
The Antilock Brake System (ABS)
on page 9-28 improves vehicle
stability during hard stops on a
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Driving and Operating
9-7
Turn off cruise control, if equipped, on slippery surfaces. Blizzard Conditions Being stuck in snow can be a serious situation. Stay with the vehicle unless there is help nearby. If possible, use the Roadside Assistance Program on page 13-5. To get help and keep everyone in the vehicle safe:
Turn on the hazard warning flashers. Tie a red cloth to an outside mirror.
{ Warning
Snow can trap engine exhaust under the vehicle. This may cause exhaust gases to get inside. Engine exhaust contains carbon monoxide (CO) which
(Continued)
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9-8
Driving and Operating
Warning (Continued)
Warning (Continued)
cannot be seen or smelled. It can cause unconsciousness and even death. If the vehicle is stuck in the snow: . Clear away snow from around
the base of your vehicle, especially any that is blocking the exhaust pipe and/or the fuel operated heater exhaust system, if equipped. If the vehicle has a diesel engine and a fuel operated heater, see “Fuel Operated Heater (FOH)” in the diesel engine supplement.
. Check again from time to
time to be sure snow does not collect there.
. Open a window about 5 cm
(2 in) on the side of the vehicle that is away from the wind to bring in fresh air.
(Continued)
. Fully open the air outlets on
or under the instrument panel.
. Adjust the climate control
system to a setting that circulates the air inside the vehicle and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.
For more information about carbon monoxide, see Engine Exhaust on page 9-21.
To save fuel, run the engine for only short periods as needed to warm the vehicle and then shut the engine off and close the window most of the way to save heat. Repeat this until help arrives but only when you feel really uncomfortable from the cold. Moving about to keep warm also helps.
If it takes some time for help to arrive, now and then when you run the engine, push the accelerator pedal slightly so the engine runs faster than the idle speed. This keeps the battery charged to restart the vehicle and to signal for help with the headlamps. Do this as little as possible to save fuel.
If the Vehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. If stuck too severely for the traction system to free the vehicle, turn the traction system off and use the rocking method. See Traction Control/Electronic Stability Control on page 9-29.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating
9-9
{ Warning
Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.
{ Warning
If the vehicle's tires spin at high speed, they can explode, and you or others could be injured. The vehicle can overheat, causing an engine compartment fire or other damage. Spin the wheels as little as possible and avoid going above 56 km/h (35 mph).
Rocking the Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels. Turn off any traction system. Shift back and forth between R (Reverse) and a low forward gear, spinning the wheels as little as possible. To prevent transmission wear, wait until the wheels stop spinning before shifting gears. Release the accelerator pedal while shifting, and press lightly on the accelerator pedal when the transmission is in gear.
Slowly spinning the wheels in the forward and reverse directions causes a rocking motion that could free the vehicle. If that does not get the vehicle out after a few tries, it might need to be towed out. If the vehicle does need to be towed out, see Towing the Vehicle on page 10-78.
Vehicle Load Limits It is very important to know how much weight the vehicle can carry. This weight is called the vehicle capacity weight and includes the weight of all occupants, cargo, and all nonfactory-installed options. Two labels on the vehicle show how much weight it was designed to carry, the Tire and Loading Information label and the Certification/Tire label.
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9-10
Driving and Operating
Tire and Loading Information Label
Label Example
A vehicle specific Tire and Loading Information label is attached to the center pillar (B-pillar). With the driver door open, you will find the label attached below the door lock post (striker). The tire and loading information label shows the number of occupant seating
positions (1), and the maximum vehicle capacity weight (2) in kilograms and pounds. The Tire and Loading Information label also shows the size of the original equipment tires (3) and the recommended cold tire inflation pressures (4). For more information on tires and inflation see Tires on page 10-41 and Tire Pressure on page 10-50. There is also important loading information on the vehicle Certification/Tire label. It tells you the Gross Vehicle Weight Rating (GVWR) and the Gross Axle Weight Rating (GAWR) for the front and rear axle. See “Certification/Tire Label” later in this section.
“Steps for Determining Correct Load Limit– 1. Locate the statement "The
combined weight of occupants and cargo should never exceed XXX kg or XXX lbs." on your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX kg or XXX lbs.
4. The resulting figure equals
the available amount of cargo and luggage load capacity. For example, if the "XXX" amount equals 1400 lbs. and there will be five 150 lb passengers in your vehicle, the amount of available cargo
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating
9-11
and luggage load capacity is 650 lbs. (1400-750 (5 x 150) = 650 lbs.)
5. Determine the combined
6.
weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle.”
Example 1
Example 2
1. Vehicle Capacity Weight for
Example 1 = 453 kg (1,000 lbs)
2. Subtract Occupant Weight @
68 kg (150 lbs) × 2 = 136 kg (300 lbs)
3. Available Occupant and Cargo Weight = 317 kg (700 lbs)
A. Vehicle Capacity Weight for
Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @
68 kg (150 lbs) × 5 = 136 kg (750 lbs)
C. Available Cargo Weight =
113 kg (250 lbs)
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9-12
Driving and Operating
weight of the driver, passengers, and cargo should never exceed the vehicle capacity weight.
Certification/Tire Label
Example 3
1. Maximum Vehicle Capacity
Weight for Example 3 = 453 kg (1,000 lbs)
2. Subtract Occupant Weight @
91 kg (200 lbs) × 5 = 453 kg (1,000 lbs)
3. Available Cargo Weight =
0 kg (0 lbs)
Refer to the vehicle tire and loading information label for specific information about the vehicle's capacity weight and seating positions. The combined
A vehicle specific Certification/ Tire label is found on the rear edge of the driver door. The label shows the size of the vehicle's original tires and the inflation pressures needed to obtain the gross weight capacity of the vehicle. This is called Gross Vehicle Weight Rating
(GVWR). The GVWR includes the weight of the vehicle, all occupants, fuel, and cargo. The Certification/Tire label also tells you the maximum weights for the front and rear axles, called Gross Axle Weight Rating (GAWR). To find out the actual loads on the front and rear axles, you need to go to a weigh station and weigh the vehicle. Your dealer can help you with this. Be sure to spread out the load equally on both sides of the centerline. Never exceed the GVWR for the vehicle, or the GAWR for either the front or rear axle. If there is a heavy load, it should be spread out.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Black plate (13,1)
{ Warning
{ Warning
Do not load the vehicle any heavier than the Gross Vehicle Weight Rating (GVWR), or either the maximum front or rear Gross Axle Weight Rating (GAWR). This can cause systems to break and change the way the vehicle handles. This could cause loss of control and a crash. Overloading can also shorten the life of the vehicle.
Things you put inside the vehicle can strike and injure people in a sudden stop or turn, or in a crash.
. Put things in the cargo
area of the vehicle. Try to spread the weight evenly.
. Never stack heavier
things, like suitcases, inside the vehicle so that some of them are above the tops of the seats.
. Do not leave an
unsecured child restraint in the vehicle.
(Continued)
Driving and Operating
9-13
Warning (Continued)
. When you carry something
inside the vehicle, secure it whenever you can.
. Do not leave a seat folded down unless you need to.
Add-On Equipment When you carry removable items, you may need to put a limit on how many people you carry inside the vehicle. Be sure to weigh the vehicle before you buy and install the new equipment.
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Caution (Continued)
broken in. Hard stops with new linings can mean premature wear and earlier replacement. Follow this breaking-in guideline every time you get new brake linings.
. Do not tow a trailer during
break-in. See Trailer Towing on page 9-47 for the trailer towing capabilities of the vehicle and more information. Following break-in, engine speed and load can be gradually increased.
9-14
Driving and Operating
Starting and Operating
New Vehicle Break-In
{ Caution
The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines:
. Keep the vehicle speed at
88 km/h (55 mph) or less for the first 805 km (500 mi). . Do not drive at any one
constant speed, fast or slow, for the first 805 km (500 mi). Do not make full-throttle starts. Avoid downshifting to brake or slow the vehicle.
. Avoid making hard stops for
the first 322 km (200 mi) or so. During this time the new brake linings are not yet
(Continued)
Ignition Positions
The ignition switch has four different positions. To shift out of P (Park), the ignition must be in ON/RUN or ACC/ ACCESSORY and the regular brake pedal applied. 1 (STOPPING THE ENGINE/LOCK/ OFF): When the vehicle is stopped, turn the ignition switch to LOCK/ OFF to turn the engine off. Retained Accessory Power (RAP) will remain active. See Retained Accessory Power (RAP) on page 9-19.
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Driving and Operating
9-15
This position locks the ignition and transmission. Do not turn the engine off when the vehicle is moving. This will cause a loss of power assist in the brake and steering systems and disable the airbags. If the vehicle must be shut off in an emergency: 1. Brake using a firm and steady
pressure. Do not pump the brakes repeatedly. This may deplete power assist, requiring increased brake pedal force.
2. Shift the vehicle to N (Neutral).
This can be done while the vehicle is moving. After shifting to N (Neutral), firmly apply the brakes and steer the vehicle to a safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition to LOCK/OFF. On vehicles with an automatic transmission, the
shift lever must be in P (Park) to turn the ignition switch to the LOCK/OFF position.
4. Set the parking brake. See
Parking Brake on page 9-29.
{ Warning
Turning off the vehicle while moving may cause loss of power assist in the brake and steering systems and disable the airbags. While driving, only shut the vehicle off in an emergency.
If the vehicle cannot be pulled over, and must be shut off while driving, turn the ignition to ACC/ ACCESSORY.
{ Caution
Using a tool to force the key to turn in the ignition could cause damage to the switch or break the (Continued)
Caution (Continued)
key. Use the correct key, make sure it is all the way in, and turn it only with your hand. If the key cannot be turned by hand, see your dealer.
2 (ACC/ACCESSORY): This is the position in which you can operate things like the radio and the windshield wipers when the engine is off. 3 (ON/RUN): This position can be used to operate the electrical accessories and to display some instrument cluster warning and indicator lights. This position can also be used for service and diagnostics, and to verify the proper operation of the malfunction indicator lamp as may be required for emission inspection purposes. The switch stays in this position when the engine is running.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Black plate (16,1)
9-16
Driving and Operating
If you leave the key in the ACC/ ACCESSORY or ON/RUN position with the engine off, the battery could be drained. You may not be able to start the vehicle if the battery is allowed to drain for an extended period of time. 4 (START): This is the position that starts the engine. When the engine starts, release the key. The ignition switch returns to ON/RUN for driving. A warning tone will sound when the driver door is opened, the ignition is in ACC/ACCESSORY or LOCK/OFF and the key is in the ignition.
Starting the Engine If the vehicle has a diesel engine, see the Duramax diesel supplement.
To place the transmission in the proper gear: Move the shift lever to P (Park) or N (Neutral). The engine will not start in any other position. To restart the engine when the vehicle is already moving, use N (Neutral) only.
{ Caution
If you add electrical parts or accessories, you could change the way the engine operates. Any resulting damage would not be covered by the vehicle warranty. See Add-On Electrical Equipment on page 9-54.
{ Caution
Do not try to shift to P (Park) if the vehicle is moving. If you do, you could damage the transmission. Shift to P (Park) only when the vehicle is stopped.
{ Caution
If the steering wheel is turned until it reaches the end of its travel, and is held in that position while starting the vehicle, damage may occur to the hydraulic power steering system and there may be loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator
pedal, turn the ignition key to START. When the engine starts, let go of the key. The idle speed will go down as your engine gets warm. Do not race the engine immediately after starting it. Operate the engine and transmission gently to allow the oil to warm up and lubricate all moving parts. When the Low Fuel warning lamp is on and the FUEL LEVEL LOW message is displayed in the Driver Information Center
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating
9-17
(DIC), the Computer-Controlled Cranking System is disabled to prevent possible vehicle component damage. When this happens, hold the ignition switch in the START position to continue engine cranking.
{ Caution
Cranking the engine for long periods of time, by returning the ignition to the START position immediately after cranking has ended, can overheat and damage the cranking motor, and drain the battery. Wait at least 15 seconds between each try, to let the cranking motor cool down.
2.
If the engine does not start after 5-10 seconds, especially in very cold weather (below −18°C or 0°F), it could be flooded with too much gasoline. Try pushing the accelerator pedal all the way to the floor and holding it there as you hold the key in START for
up to 15 seconds. Wait at least 15 seconds between each try, to allow the cranking motor to cool down. When the engine starts, let go of the key and accelerator. If the vehicle starts briefly but then stops again, do the same thing. This clears the extra gasoline from the engine. Do not race the engine immediately after starting it. Operate the engine and transmission gently until the oil warms up and lubricates all moving parts.
Fast Idle System If equipped, this feature is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons on the left side of the steering wheel. This system can be used to increase engine idle speed whenever the following conditions are met:
The parking brake is set. The brake pedal is not pressed.
The vehicle must not be moving and the accelerator must not be pressed.
To control the fast idle:
To enable the Fast Idle System, press and release the cruise control on/off button and ensure that the switch indicator light is lit.
. Press and release the cruise control SET- button. Engine speed will be held at approximately 1200 rpm.
When the fast idle is active, the Driver Information Center (DIC) will display FAST IDLE ON. One of the following actions will turn off the fast idle: . Pressing the brake. . Selecting the cruise control
cancel button.
. Releasing the parking brake. . Moving the transmission shift
lever out of P (Park) or N (Neutral).
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Driving and Operating
. Selecting the cruise control on/
off button when it was previously on.
. Pressing the cruise control SET-
button a second time.
. Pressing the accelerator more
than one-quarter of the way down. Turning the ignition switch to the LOCK/OFF position.
Engine Heater If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. The engine coolant heater can provide easier starting and better fuel economy during engine warm-up in cold weather conditions at or below −18°C (0°F). Vehicles with an engine coolant heater should be plugged in at least four hours before starting. An internal thermostat in the plug-end of the
cord may exist which will prevent engine coolant heater operation at temperatures above −18°C (0°F). To Use the Engine Coolant Heater 1. Turn off the engine. 2. Open the hood and unwrap the
electrical cord. The cord for the engine coolant heater is located on the driver side of the engine compartment and is attached to the hose for the power steering reservoir. Check the heater cord for damage. If it is damaged, do not use it. See your dealer for a replacement. Inspect the cord for damage yearly.
3. Plug it into a normal, grounded
110-volt AC outlet.
{ Warning
Improper use of the heater cord or an extension cord can damage the cord and may result in overheating and fire.
. Plug the cord into a
three-prong electrical utility receptacle that is protected by a ground fault detection function. An ungrounded outlet could cause an electric shock.
. Use a weatherproof,
heavy-duty, 15 amp-rated extension cord if needed. Failure to use the recommended extension cord in good operating condition, or using a damaged heater or extension cord, could make it (Continued)
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Black plate (19,1)
Warning (Continued)
overheat and cause a fire, property damage, electric shock, and injury.
. Do not operate the vehicle
with the heater cord permanently attached to the vehicle. Possible heater cord and thermostat damage could occur.
. While in use, do not let the
heater cord touch vehicle parts or sharp edges. Never close the hood on the heater cord.
. Before starting the vehicle,
unplug the cord, reattach the cover to the plug, and securely fasten the cord. Keep the cord away from any moving parts.
Driving and Operating
9-19
Shifting Into Park 1. Hold the brake pedal down, then
set the parking brake.
2. Move the shift lever into the
P (Park) position by pulling the shift lever toward you and moving it up as far as it will go.
3. Turn the ignition key to
LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle with the ignition key in your hand, the vehicle is in P (Park).
Leaving the Vehicle with the Engine Running
{ Warning
It can be dangerous to leave the vehicle with the engine running. It could overheat and catch fire.
(Continued)
4. Before starting the engine, be
sure to unplug and store the cord as it was before to keep it away from moving engine parts and prevent damage.
The length of time the heater should remain plugged in depends on several factors. Ask a dealer in the area where you will be parking the vehicle for the best advice on this.
Retained Accessory Power (RAP) These vehicle accessories can be used for up to 10 minutes after the engine is turned off: . Audio System . Power Windows (if equipped) These features will work when the ignition key is in ON/RUN or ACC/ ACCESSORY. Once the key is turned from ON/RUN to LOCK/OFF, power to the radio and power windows will continue to work 10 minutes or until the driver door is opened.
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Driving and Operating
Warning (Continued)
It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9-19. If you are towing a trailer, see Driving Characteristics and Towing Tips on page 9-44.
If you have to leave the vehicle with the engine running, be sure the vehicle is in P (Park) and the parking brake is firmly set. After the shift lever is moved into P (Park), hold the regular brake pedal down.
Then, see if you can move the shift lever away from P (Park) without first pulling it toward you. If you can, it means that the shift lever was not fully locked into P (Park). Torque Lock If you are parking on a hill and you do not shift the transmission into P (Park) properly, the weight of the vehicle can put too much force on the parking pawl in the transmission. It might be difficult to pull the shift lever out of P (Park). This is called torque lock. To prevent torque lock, set the parking brake and then shift into P (Park) properly before you leave the driver seat. To find out how, see Shifting Into Park on page 9-19. When you are ready to drive, move the shift lever out of P (Park) before releasing the parking brake. If torque lock does occur, you might need to have another vehicle push yours a little uphill to take some of the pressure from the parking pawl
in the transmission. Then you should be able to pull the shift lever out of P (Park).
Shifting out of Park The vehicle has an automatic transmission shift lock control system. You have to fully apply the brakes before you can shift from P (Park) when the ignition is in ON/ RUN or ACC/ACCESSORY. See Automatic Transmission on page 9-22. The shift lock control system is designed to do the following: . Prevent the ignition key from
being removed unless the shift lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the ignition is in ON/RUN or ACC/ ACCESSORY and the regular brake pedal is applied.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (21,1)
The shift lock control system is always functional except in the case of a dead battery or low voltage (less than 9 V) battery. If the vehicle has an uncharged battery or a battery with low voltage, try charging or jump starting the battery. See Jump Starting on page 10-74 for more information. To shift out of P (Park) use the following: 1. Apply the brake pedal. 2. Turn the ignition to ACC/
ACCESSORY or ON/RUN. 3. Move the shift lever to the
desired position.
If you still are unable to shift out of P (Park): 1. Ease the pressure on the shift
lever.
2. While holding down the brake
pedal, push the shift lever all the way into P (Park).
3. Move the shift lever to the
desired position.
If you are still having a problem shifting, have the vehicle serviced.
Parking over Things That Burn
{ Warning
Things that can burn could touch hot exhaust parts under the vehicle and ignite. Do not park over papers, leaves, dry grass, or other things that can burn.
Driving and Operating
9-21
Engine Exhaust { Warning
Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. Exposure to CO can cause unconsciousness and even death. Exhaust may enter the vehicle if:
. The vehicle idles in areas
with poor ventilation (parking garages, tunnels, deep snow that may block underbody airflow or tail pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage. . The vehicle exhaust system
has been modified, damaged, or improperly repaired.
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (22,1)
9-22
Driving and Operating
Running the Vehicle
While Parked
It is better not to park with the
engine running.
If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See Shifting Into Park on page 9-19
and Engine Exhaust on page 9-21.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9-44.
Warning (Continued)
. There are holes or openings
in the vehicle body from damage or aftermarket modifications that are not completely sealed.
If unusual fumes are detected or if it is suspected that exhaust is coming into the vehicle:
. Drive it only with the windows
completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the engine running in an enclosed area such as a garage or a building that has no fresh air ventilation.
Automatic Transmission A shift position indicator is in the instrument cluster. There are several different positions for the shift lever.
See “Range Selection Mode” under Manual Mode on page 9-26. P (Park): This position locks the rear wheels. It is the best position to use when starting the engine because the vehicle cannot move easily. When parked on a hill, especially when the vehicle has a heavy load, you might notice an increase in the effort to shift out of P (Park). See “Torque Lock” under Shifting Into Park on page 9-19.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (23,1)
Driving and Operating
9-23
{ Warning
{ Caution
{ Warning
It is dangerous to get out of the vehicle if the shift lever is not fully in P (Park) with the parking brake firmly set. The vehicle can roll. Do not leave the vehicle when the engine is running. If you have left the engine running, the vehicle can move suddenly. You or others could be injured. To be sure the vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park on page 9-19 and Driving Characteristics and Towing Tips on page 9-44.
R (Reverse): Use this gear to back up.
Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission. The repairs would not be covered by the vehicle warranty. Shift to R (Reverse) only after the vehicle is stopped.
To rock the vehicle back and forth to get out of snow, ice, or sand without damaging the transmission, see If the Vehicle Is Stuck on page 9-8. N (Neutral): In this position, the engine does not connect with the wheels. To restart when you are already moving, use N (Neutral) only. Also, use N (Neutral) when the vehicle is being towed.
Shifting into a drive gear while the engine is running at high speed is dangerous. Unless your foot is firmly on the brake pedal, the vehicle could move very rapidly. You could lose control and hit people or objects. Do not shift into a drive gear while the engine is running at high speed.
{ Caution Shifting out of P (Park) or N (Neutral) with the engine running at high speed may damage the transmission. The repairs would not be covered by the vehicle warranty. Be sure the engine is not running at high speed when shifting the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (24,1)
9-24
Driving and Operating
D (Drive): This position is for normal driving. It provides the best fuel economy. If you need more power for passing, and you are: . Going less than about 55 km/h (35 mph), push the accelerator pedal about halfway down.
. Going about 55 km/h (35 mph) or
more, push the accelerator all the way down. By doing this, the vehicle shifts down to the next gear and has more power.
D (Drive) can be used when towing a trailer, carrying a heavy load, or driving on steep hills. You might want to shift the transmission to a lower gear selection if the transmission shifts too often. Downshifting the transmission in slippery road conditions could result in skidding. See “Skidding” under Loss of Control on page 9-5. The vehicle has a shift stabilization feature that adjusts the transmission shifting to the current driving
conditions in order to reduce rapid upshifts and downshifts. This shift stabilization feature is designed to determine, before making an upshift, if the engine is able to maintain vehicle speed by analyzing things such as vehicle speed, throttle position, and vehicle load. If the shift stabilization feature determines that a current vehicle speed cannot be maintained, the transmission does not upshift and instead holds the current gear. In some cases, this could appear to be a delayed shift, however the transmission is operating normally. The transmission uses adaptive shift controls. Adaptive shift controls continually compare key shift parameters to pre-programmed ideal shifts stored in the transmission’s computer. The transmission constantly makes adjustments to improve vehicle performance according to how the vehicle is being used, such as with a heavy load or when the temperature changes. During this
adaptive shift control process, shifting might feel different as the transmission determines the best settings. The shift quality of a new vehicle may not be ideal because the adaptive shift control process may not have determined the best settings for a particular shift or condition. Shift quality will improve with continued driving. When temperatures are very cold, the transmission's gear shifting could be delayed, providing more stable shifts until the engine warms up. Shifts could be more noticeable with a cold transmission. This difference in shifting is normal. M (Manual Mode): This position lets drivers select the range of gears appropriate for current driving conditions. If the vehicle has this feature, see “Range Selection Mode” under Manual Mode on page 9-26.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (25,1)
3 (Third): This position is also used for normal driving. It reduces vehicle speed more than D (Drive) without using the brakes. You might choose 3 (Third) instead of D (Drive) when driving on hilly, winding roads; when towing a trailer, so there is less shifting between gears; and when going down a steep hill. See “Range Selection Mode” under Manual Mode on page 9-26. 2 (Second): This position reduces vehicle speed even more than 3 (Third) without using the brakes. You can use 2 (Second) on hills. It can help control vehicle speed as you go down steep mountain roads, but then you would also want to use the brakes off and on. See “Range Selection Mode” under Manual Mode on page 9-26. If you manually select 2 (Second) in an automatic transmission, the transmission will start in second gear. You can use this feature for reducing the speed of the
rear wheels when trying to start the vehicle from a stop on slippery road surfaces. 1 (First): This position reduces vehicle speed without using the brakes. You can use it for major/ severe downgrades where the vehicle would otherwise accelerate due to steepness of grade. When you shift to 1 (First) it provides the lowest gear appropriate to current road speed and continues to downshift as the vehicle slows, eventually downshifting to 1 (First) gear. The transmission can be held in 1 (First) gear using Range Selection Mode or the shift lever. See “Range Selection Mode” under Manual Mode on page 9-26.
{ Caution
Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission.
(Continued)
Driving and Operating
9-25
Caution (Continued)
The repair will not be covered by the vehicle warranty. If you are stuck, do not spin the tires. When stopping on a hill, use the brakes to hold the vehicle in place.
Normal Mode Grade Braking This mode is enabled when the vehicle is started, but is not enabled in Range Selection Mode. It assists in maintaining desired vehicle speeds when driving on downhill grades by using the engine and transmission to slow the vehicle. The first time the system activates for each ignition key cycle, a DIC message will be displayed. See Transmission Messages on page 5-36.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (26,1)
9-26
Driving and Operating
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds. A DIC message
displays. See Transmission
Messages on page 5-36.
For other forms of grade braking,
see Tow/Haul Mode on page 9-27
and Cruise Control on page 9-32.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode helps control the vehicle's transmission and vehicle speed while driving downhill or towing a trailer by letting you select a desired range of gears.
To use this feature: 1. Move the shift lever to
M (Manual Mode).
2. Press the +/− buttons on the
shift lever, to select the desired range of gears for current driving conditions.
When M (Manual Mode) is selected a number displays in the DIC next to the M indicating the current gear. This number is the highest gear that can be used. However, the vehicle can automatically shift to lower gears as it adjusts to driving conditions. This means that all gears below that number are available. When 5 (Fifth) is selected, 1 (First) through 5 (Fifth) gears are automatically shifted by the vehicle, but 6 (Sixth) cannot be used until the +/− button on the steering column lever is used to change to the gear. Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9-27.
While using Range Selection Mode, cruise control and the Tow/Haul Mode can be used.
{ Caution
Spinning the tires or holding the vehicle in one place on a hill using only the accelerator pedal may damage the transmission. The repair will not be covered by the vehicle warranty. If you are stuck, do not spin the tires. When stopping on a hill, use the brakes to hold the vehicle in place.
Low Traction Mode Low Traction Mode can assist in vehicle acceleration when road conditions are slippery. While the vehicle is at a stop, select the second gear range using Range Selection Mode. This will limit torque to the wheels after it detects wheel slip, preventing the tires from spinning.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (27,1)
Driving and Operating
9-27
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts the transmission shift pattern to reduce shift cycling, providing increased performance, vehicle control, and transmission cooling when towing or hauling heavy loads.
To disable or enable Tow/Haul Mode Grade Braking within the current ignition key cycle, press and hold the Tow/Haul button for three seconds. A DIC message will be displayed. See Transmission Messages on page 5-36. See Towing Equipment on page 9-51. For other forms of grade braking, see Automatic Transmission on page 9-22 and Cruise Control on page 9-32.
Turn the Tow/Haul Mode on and off by pressing the button on the instrument panel. When Tow/Haul is on, a light on the instrument cluster will come on. See Tow/Haul Mode Light on page 5-21. Also see “Tow/Haul Mode” under Towing Equipment on page 9-51. Tow/Haul Mode Grade Braking Tow/Haul Mode Grade Braking is only enabled while the Tow/Haul Mode is selected and the vehicle is not in the Range Selection Mode. See “Tow/Haul Mode” listed previously and Manual Mode on page 9-26. Tow/Haul Mode Grade Braking assists in maintaining desired vehicle speeds when driving on downhill grades by using the engine and transmission to slow the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (28,1)
9-28
Driving and Operating
Brakes
Antilock Brake System (ABS) This vehicle has ABS, an advanced electronic braking system that helps prevent a braking skid. When the vehicle begins to drive away, ABS checks itself. A momentary motor or clicking noise might be heard while this test is going on, and it might even be noticed that the brake pedal moves a little. This is normal.
If there is a problem with ABS, this warning light stays on. See Antilock Brake System (ABS) Warning Light on page 5-20.
If driving safely on a wet road and it becomes necessary to slam on the brakes and continue braking to avoid a sudden obstacle, a computer senses the wheels are slowing down. If one of the wheels is about to stop rolling, the computer will separately work the brakes at each wheel. ABS can change the brake pressure to each wheel, as required, faster than any driver could. This can help you steer around the obstacle while braking hard. As the brakes are applied, the computer keeps receiving updates on wheel speed and controls braking pressure accordingly. Remember: ABS does not change the time needed to get a foot up to the brake pedal or always decrease stopping distance. If you get too close to the vehicle in front of you, there will not be enough time to apply the brakes if that vehicle
suddenly slows or stops. Always leave enough room up ahead to stop, even with ABS. Using ABS Do not pump the brakes. Just hold the brake pedal down firmly and let ABS work. You may hear the ABS pump or motor operating and feel the brake pedal pulsate. This is normal. Braking in Emergencies ABS allows you to steer and brake at the same time. In many emergencies, steering can help more than even the very best braking.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (29,1)
Parking Brake
To set the parking brake, hold the regular brake pedal, then push down the parking brake pedal. If the ignition is on, the brake system warning light will come on. To release the parking brake, hold the regular brake pedal down. Pull the handle, located just above the parking brake pedal, with the parking brake symbol, to release the parking brake.
If the ignition is on when the parking brake is released, the brake system warning light will go off. { Caution
Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts. Make sure that the parking brake is fully released and the brake warning light is off before driving.
If you are towing a trailer and are parking on a hill, see Driving Characteristics and Towing Tips on page 9-44.
Driving and Operating
9-29
Ride Control Systems
Traction Control/ Electronic Stability Control The vehicle may have a vehicle stability enhancement system called StabiliTrak. It is an advanced computer controlled system that assists the driver with directional control of the vehicle in difficult driving conditions. StabiliTrak activates when the computer senses a discrepancy between the intended path and the direction the vehicle is actually traveling. StabiliTrak selectively applies braking pressure at any one of the vehicle's brakes to assist the driver with keeping the vehicle on the intended path. When the vehicle is started and begins to move, the system performs several diagnostic checks to ensure there are no problems. The system may be heard or felt
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Black plate (30,1)
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Driving and Operating
while it is working. This is normal and does not mean there is a problem with the vehicle. The system should initialize before the vehicle reaches 40 km/h (25 mph). In some cases, it may take approximately 3.2 km (2 mi) of driving before the system initializes.
For your safety, the system can only be disabled when the vehicle speed is less than 40 km/h (25 mph).
The Traction Control System (TCS)/ StabiliTrak indicator light comes on in the instrument cluster when the system requires service. When StabiliTrak activates, the TCS/StabiliTrak indicator light flashes in the instrument cluster. This also occurs when TCS is activated. See Traction Control System (TCS)/ StabiliTrak® Light on page 5-21.
Press the StabiliTrak button on the instrument panel once to turn off the TCS. The appropriate message is displayed in the DIC. See Ride Control System Messages on page 5-33.
Press and hold the StabiliTrak button to turn off StabiliTrak and TCS. The StabiliTrak OFF light illuminates and the appropriate messages will be displayed in the DIC. See Ride Control System Messages on page 5-33. To turn StabiliTrak and TCS back on, press the StabiliTrak button again. StabiliTrak will automatically turn back on when the vehicle speed exceeds 40 km/h (25 mph). When the StabiliTrak system has been turned off, system noises may still be heard as a result of the brake-traction control coming on.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (31,1)
It is recommended to leave the system on for normal driving conditions, but it may be necessary to turn the system off if the vehicle is stuck in sand, mud, ice, or snow, and you want to “rock” the vehicle to attempt to free it. See If the Vehicle Is Stuck on page 9-8. StabiliTrak System Operation The StabiliTrak system is normally on, except when the system is initializing or has been disabled with the StabiliTrak button. The StabiliTrak system will automatically activate to assist the driver in maintaining vehicle directional control in most driving conditions. When activated, the StabiliTrak system may reduce engine power to the wheels and apply braking to individual wheels as necessary to assist the driver with vehicle directional control. If cruise control is being used when StabiliTrak activates, the cruise control automatically disengages. The
cruise control can be re-engaged when road conditions allow. See Cruise Control on page 9-32. The StabiliTrak system may also turn off automatically if it determines that a problem exists with the system. If the problem does not clear itself after restarting the vehicle, see your dealer for service. Traction Control Operation TCS is part of the StabiliTrak system. TCS limits wheel spin by reducing engine power to the wheels and by applying brakes to each individual wheel as necessary. If the brake-traction control system activates constantly or if the brakes have heated up due to high speed braking, the brake-traction control will be automatically disabled. The system will come back on after the brakes have cooled. This can take up to two minutes or longer depending on brake usage.
Driving and Operating
9-31
TCS may activate on dry or rough roads or under conditions such as heavy acceleration while turning or abrupt upshifts/downshifts of the transmission. When this reduction in acceleration occurs, it may be noticed, or a noise or vibration may be heard. This is normal. Adding non-dealer accessories can affect the vehicle's performance. See Accessories and Modifications on page 10-2.
Locking Rear Axle Vehicles with a locking rear axle can give more traction on snow, mud, ice, sand, or gravel. It works like a standard axle most of the time, but when traction is low, this feature will allow the rear wheel with the most traction to move the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
7707481) - 2015 - CRC - 4/30/14
Black plate (32,1)
9-32
Driving and Operating
Cruise Control { Warning
Cruise control can be dangerous where you cannot drive safely at a steady speed. Do not use cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tire traction can cause excessive wheel slip, and you could lose control. Do not use cruise control on slippery roads.
If equipped with cruise control, a speed of about 40 km/h (25 mph) or more can be maintained without keeping your foot on the accelerator. Cruise control does not work at speeds below about 40 km/h (25 mph). If the vehicle has StabiliTrak and the system begins to limit wheel spin, cruise control will automatically
disengage. See Traction Control/ Electronic Stability Control on page 9-29. When road conditions allow cruise control to be safely used again, cruise control can be turned back on. If the brakes are applied, cruise control disengages.
I (On/Off): Press to turn cruise control on or off. The white indicator comes on in the instrument cluster when cruise control is turned on.
+RES (Resume/Accelerate): If