2014 Chevrolet Express Owners Manual

inflated.

. Combine several trips into a

single trip.

. Replace the vehicle's tires with

the same TPC Spec number molded into the tire's sidewall near the size. Follow recommended scheduled maintenance.

Roadside Assistance Program U.S.: 1-800-243-8872
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800

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Keys, Doors, and Windows

Keys and Locks

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . 2-2

Remote Keyless Entry (RKE)

System Operation . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . 2-4
Door Locks . . . . . . . . . . . . . . . . . . . 2-6
Power Door Locks . . . . . . . . . . . . 2-7
Cargo Door Relocking . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-7
Automatic Door Locks . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . 2-7
Safety Locks . . . . . . . . . . . . . . . . . . 2-8

Doors

Side Door (60/40

Swing-Out) . . . . . . . . . . . . . . . . . . 2-8
Sliding Door . . . . . . . . . . . . . . . . . . . 2-9
Rear Doors . . . . . . . . . . . . . . . . . . 2-10

Keys, Doors, and Windows

2-1

Vehicle Security

Vehicle Security . . . . . . . . . . . . . . 2-11
Immobilizer . . . . . . . . . . . . . . . . . . 2-11
Immobilizer Operation . . . . . . . . 2-11

Exterior Mirrors

Convex Mirrors . . . . . . . . . . . . . . 2-12
Manual Mirrors . . . . . . . . . . . . . . . 2-12
Trailer-Tow Mirrors . . . . . . . . . . . 2-13
Power Mirrors . . . . . . . . . . . . . . . . 2-13
Heated Mirrors . . . . . . . . . . . . . . . 2-13

Interior Mirrors

Interior Rearview Mirrors . . . . . 2-14
Manual Rearview Mirror . . . . . . 2-14

Windows

Windows . . . . . . . . . . . . . . . . . . . . . 2-14
Manual Windows . . . . . . . . . . . . 2-14
Power Windows . . . . . . . . . . . . . 2-14
Swing-Out Windows . . . . . . . . . 2-15
Enhanced Technology

Glass . . . . . . . . . . . . . . . . . . . . . . . 2-16
Sun Visors . . . . . . . . . . . . . . . . . . . 2-17

Keys and Locks

Keys

{ Warning

Leaving children in a vehicle with the ignition key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the keys in the ignition, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key.

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2-2

Keys, Doors, and Windows

Remote Keyless Entry (RKE) System Operation If equipped, the Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. Other conditions can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2-2.

With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14-1.

Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13-15. If there is a decrease in the RKE operating range: . Check the distance. The

transmitter may be too far from the vehicle.

. Check the location. Other vehicles or objects may be blocking the signal.

. Check the transmitter's battery. See “Battery Replacement” later in this section. If the transmitter is still not working correctly, see your dealer or a qualified technician for service.

The key is used for the ignition and all door locks. The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle. See your dealer if a replacement key or additional key is needed. If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick.

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Keys, Doors, and Windows

2-3

K (Unlock): Press to unlock the driver door. If K is pressed again within five seconds, all remaining doors unlock. The interior lamps come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the parking lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization on page 5-39. j (Cargo Door): Press to unlock only the cargo doors. / (Remote Vehicle Start): For vehicles with this feature, press Q and then press and hold / within five seconds to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 2-4. L (Vehicle Locator/Panic Alarm): Press and release to initiate vehicle locator. The turn signal lamps flash and the horn sounds three times.

Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to ON/ RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work. Programming Transmitters to the Vehicle Only RKE transmitters programmed to the vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer. When the replacement transmitter is programmed to the vehicle, all remaining transmitters must also be programmed. Any lost or stolen transmitters no longer work once the new transmitter is programmed. Each vehicle can have up to four transmitters programmed to it.

RKE Transmitter with Remote

Start Shown

Q (Lock): Press once to lock all doors. If enabled through the Driver Information Center (DIC), the parking lamps flash once to indicate locking has occurred. The horn may chirp when Q is pressed again within five seconds. See Vehicle Personalization on page 5-39.

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Keys, Doors, and Windows

Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEY message displays in the DIC. See Key and Lock Messages on page 5-34.

{ Caution

When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.

3.

Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.

4. Snap the transmitter back

together.

Remote Vehicle Start This vehicle may have a remote start feature. This feature allows you to start the engine from outside the vehicle. It may also start the vehicle's heating or air conditioning systems. See Climate Control Systems on page 8-1 for additional information. Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles. Do not use the remote start feature if the vehicle is low on fuel. The vehicle may run out of fuel.

To replace the battery: 1. Separate the transmitter with a

flat, thin object, such as a flat head screwdriver.

Carefully insert the tool into the notch located along the parting line of the transmitter. Do not insert the tool too far. Stop as soon as resistance is felt. Twist the tool until the transmitter is separated.

2. Remove the old battery. Do not

use a metal object.

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Keys, Doors, and Windows

2-5

The RKE transmitter range may be less while the vehicle is running. There are other conditions which can affect the performance of the transmitter, see Remote Keyless Entry (RKE) System on page 2-2 for additional information. / (Remote Vehicle Start): This button will be on the RKE transmitter if you have remote start. To start the engine using the remote start feature: 1. Aim the RKE transmitter at the

vehicle.

2. Press and release Q on the

3.

transmitter. Immediately press and hold / until the turn signal lamps flash. If you cannot see the vehicle's lamps, press and hold for four seconds. When the engine starts, the parking lamps will turn on and remain on while the engine is running. The doors will be

locked. The airbag readiness light will be on during a remote start. It should turn off when the ignition is turned to ON/RUN. See Airbag Readiness Light on page 5-15 for more information. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.

After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle. The maximum number of remote starts between ignition cycles with the key is two. If the remote start procedure is used again before the first 10 minute time frame has ended, the first 10 minutes will immediately expire and the second 10 minute time frame will start. After the engine has been remote started two times, the ignition switch must be turned to ON/RUN and then

back to LOCK/OFF using the key before the remote start procedure can be used again. To cancel a remote start do any of the following: . Aim the RKE transmitter at the vehicle and press / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.

The remote vehicle start feature will not operate if:

The key is in the ignition. The hood is open. The hazard warning flashers are on. There is an emission control system malfunction. See Malfunction Indicator Lamp on page 5-19. The engine coolant temperature is too high.

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Keys, Doors, and Windows

Warning (Continued)

. Young children who get into

unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.

. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.

The oil pressure is low. Two remote vehicle starts have already been provided.

Door Locks

{ Warning Unlocked doors can be dangerous.

. Passengers, especially

children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.

(Continued)

To lock the door from the inside, slide the manual lever on the door down. To unlock the door, slide the manual lever up. From the outside, use the key. If the vehicle is equipped with Keyless Entry, see Remote Keyless Entry (RKE) System Operation on page 2-2.

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Power Door Locks

If equipped, press T to lock and unlock the doors. When a door is locked, the inside door handle will not work.

Cargo Door Relocking If the cargo door is open when the lock button is pressed on the door or the RKE transmitter, all doors will lock except the cargo door. The

Keys, Doors, and Windows

2-7

cargo door will lock immediately when it is closed or when the delayed locking feature functions.

Delayed Locking When locking the doors with the power lock switch and a door open, the doors will lock five seconds after the last door is closed. The horn chirps to signal that the delayed locking feature is in use. Pressing e or Q on the RKE transmitter will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition. This feature can be programmed using the Driver Information Center (DIC). See “DELAY DOOR LOCK” in Vehicle Personalization on page 5-39.

Automatic Door Locks The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver Information Center (DIC). See Vehicle Personalization on page 5-39.

Lockout Protection This feature protects you from locking the key in the vehicle when the key is in the ignition and a door is open. If the power lock switch is pressed when either the driver, passenger, or rear door is open, all the doors will lock and then the driver door will unlock. This feature does not include the side cargo door. If the vehicle has an ambulance package, this feature is disabled.

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Keys, Doors, and Windows

Safety Locks Security locks are located on the front portion of the 60/40 side swing-out door or the side sliding door.

Move the button to the left for the driver side door or to the right for the passenger side door to return the door locks to normal operation.

Doors

Side Door (60/40
Swing-Out)

Side Sliding Door

For the side sliding door, move the button up to engage the security feature. Move the button down to return the door locks to normal operation.

To open the front portion of a 60/ 40 door from the outside, pull out on the handle and open the door.

60/40 Swing-Out Side

Door — Driver Side Shown,

Passenger Side Similar

For the 60/40 side swing-out door, move the button to the right for the driver side door or to the left for the passenger side door to engage the security feature.

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Keys, Doors, and Windows

2-9

then open the door. When the door is closed, the check strap will automatically re-engage.

Sliding Door

To open the front portion of a 60/ 40 door from the inside, pull the handle toward you and push the door open.

To open the rear portion of a 60/ 40 door from the outside, pull the handle on the side of the rear door and pull the door toward you. To close the 60/40 side doors, close the rear door first. Then close the front door. Check to make sure that both doors are completely closed. The swing-out doors have a check strap assembly in the door frame to keep the door from opening beyond 90 degrees. To open the door beyond 90 degrees, close the door partially, pull the check strap toward you and

To open the sliding side door from the outside, pull the handle toward the rear of the vehicle and slide the door open. To close the sliding side door from the outside, use the handle to slide the door toward the front of the vehicle.

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Keys, Doors, and Windows

When the door is closed, it will be flush with the side of the body.

To open the sliding side door from the inside, pull the handle toward the rear of the vehicle. Then, slide the door toward the rear of the vehicle. To close the sliding side door from the inside, grasp the handle and slide the door toward the front of the vehicle. Make sure the door is completely closed before driving away.

Rear Doors

{ Warning Unlocked doors can be dangerous.

. Passengers, especially

children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.

. Young children who get into

unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent

(Continued)

Warning (Continued)

injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.

. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.

To open the rear doors from the outside, pull the handle toward you to open the passenger side rear door first.

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Keys, Doors, and Windows

2-11

Vehicle Security This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.

Immobilizer See Radio Frequency Statement on page 13-15.

Immobilizer Operation This vehicle is equipped with the PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III + is a passive theft deterrent system. The system is automatically armed when the key is removed from the ignition. You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system.

When the PASS-Key III+ system senses that someone is using the wrong key, it shuts down the vehicle's starter and fuel systems. The starter will not work and fuel will stop being delivered to the engine. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes. If the engine does not start and the security message comes on, the key may have a damaged transponder. Turn the ignition off and try again. If the engine still does not start, and the key appears to be undamaged, try another ignition key. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer or a locksmith who can service the PASS-Key III+ to have a new key made.

To open the driver side rear door, pull the latch release at the inside edge of the door. To close the rear doors, close the driver side rear door first. Then close the passenger side rear door. Check to make sure both doors are completely closed.

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2-12

Keys, Doors, and Windows

It is possible for the PASS-Key III+ decoder to learn the transponder value of a new or replacement key. Up to eight keys may be programmed for the vehicle. This procedure is for learning additional keys only. If all the currently programmed keys are lost or do not operate, you must see your dealer or a locksmith who can service PASS-Key III+ to have keys made and programmed to the system. See your dealer or a locksmith who can service PASS-Key III+ to get a new key blank that is cut exactly as the ignition key that operates the system. To program the new key:

1. Verify the new key has 1

2.

stamped on it. Insert the original, already programmed key into the ignition lock cylinder and start the engine. If the engine will not start, see your dealer for service.

3. After the engine has started, turn

4.

the key to LOCK/OFF and remove the key. Insert the key to be programmed and turn it to ON/RUN within 10 seconds of removing the previous key. The security message will turn off once the key has been programmed. It may not be apparent that the security message went on due to how quickly the key is programmed. 5. Repeat Steps 1–4 if additional

keys are to be programmed.

If you lose or damage a PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle.

Exterior Mirrors

Convex Mirrors

{ Warning

A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.

The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.

Manual Mirrors Adjust the mirrors by pressing the mirror up and down and left and right. The mirrors can be manually folded in or out.

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Keys, Doors, and Windows

2-13

On the lower portion of each mirror is an auxiliary convex mirror. A convex mirror's surface is curved so you can see more from the driver seat. The auxiliary convex mirrors can be adjusted manually by pressing the mirror.

Trailer-Tow Mirrors

On the lower portion of each mirror there is an auxiliary convex mirror that can be adjusted manually to provide an extended field of view. The mirrors can be manually folded in or out.

Power Mirrors

Then, adjust the mirror angle by moving the knob in the desired direction. The auxiliary convex mirrors can only be adjusted manually.

Heated Mirrors For vehicles with heated mirrors: 1 (Rear Defogger): Press to heat the mirrors. An indicator light in the button lights when the outside heated mirrors are activated. See “Rear Window Defogger” under Climate Control Systems on page 8-1 for more information.

Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you.

Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. The center position is neutral.

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2-14

Keys, Doors, and Windows

Interior Mirrors

Windows

{ Warning

Never leave a child, a helpless adult, or a pet alone in a vehicle, especially with the windows closed in warm or hot weather. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke.

Interior Rearview Mirrors Adjust the rearview mirror for a clear view of the area behind your vehicle. Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water.

Manual Rearview Mirror For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. Cargo vans without rear door glass may not have an inside rearview mirror.

Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows.

Power Windows

{ Warning

Children could be seriously injured or killed if caught in the path of a closing window. Never leave keys in a vehicle with children. See Keys on page 2-1.

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Keys, Doors, and Windows

2-15

Swing-Out Windows

Express-Down The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be canceled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position.

Side Swing-Out Window To open the side door swing-out window, pull up on the latch at the edge of the window. Swing the window out and push down on the latch to lock the window into place. To close the window, pull the latch toward you and push down on the latch to lock it.

If the vehicle has power windows, the controls are on each of the front doors. The driver door has a switch for the passenger window also. The power windows will work when the ignition has been turned to ON/RUN or ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9-20. Press the switch to lower the window. Pull up on the front edge of the switch to raise the window.

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Keys, Doors, and Windows

Enhanced Technology Glass The vehicle may be equipped with Enhanced Technology Glass (ETG). ETG is part of the overall occupant protection system on passenger and crew vans. ETG may help keep passengers sitting next to these fixed windows from being ejected through the glass in some, but not all crashes. Even with this glass, safety belts must still be worn at all times. For passenger and crew vans, use only ETG glass approved for the vehicle for replacement when damaged. The following table shows laminated glass location, based on vehicle model and options.

Rear Swing‐Out Windows

The vehicle also has rear swing‐out windows. The rear swing-out windows work the same way as the side swing‐out window, but the latch is located at the bottom edge of the window.

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Keys, Doors, and Windows

2-17

Vehicle Configuration

ETG Locations

Eight-Seat Passenger Vans

12- and 15-Seat Passenger Vans

Long Wheelbase Cargo Vans Crew Vans

Sliding door forward window Sliding door forward window and rear-most side windows Rear-most side windows Sliding door forward window

Sun Visors To block out glare, swing down the sun visors. You can also swing them to the side. Visor Vanity Mirror The vehicle may have visor vanity mirrors, with or without lamps. Lift the mirror cover to turn the lamps on, if equipped.

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Keys, Doors, and Windows

2 NOTES

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Black plate (1,1)

Seats and Restraints

3-1

Seats and Restraints

Head Restraints

Head Restraints . . . . . . . . . . . . . . . 3-2

Front Seats

Seat Adjustment . . . . . . . . . . . . . . 3-2
Power Seat Adjustment . . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . 3-3

Rear Seats

Rear Seats . . . . . . . . . . . . . . . . . . . . 3-4

Safety Belts

Safety Belts . . . . . . . . . . . . . . . . . . . 3-8
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . 3-10
Safety Belt Use During

Pregnancy . . . . . . . . . . . . . . . . . . 3-14
Safety Belt Extender . . . . . . . . . 3-15

Safety System Check . . . . . . . . 3-15
Safety Belt Care . . . . . . . . . . . . . 3-15
Replacing Safety Belt System

Parts after a Crash . . . . . . . . . 3-15

Airbag System

Airbag System . . . . . . . . . . . . . . . 3-16
Where Are the Airbags? . . . . . 3-18
When Should an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . 3-20

What Makes an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . 3-20

How Does an Airbag

Restrain? . . . . . . . . . . . . . . . . . . . 3-21

What Will You See after an

Airbag Inflates? . . . . . . . . . . . . 3-21
Airbag On-Off Switch . . . . . . . . 3-22
Passenger Sensing

System . . . . . . . . . . . . . . . . . . . . . 3-25

Servicing the Airbag-Equipped

Vehicle . . . . . . . . . . . . . . . . . . . . . 3-30

Adding Equipment to the

Airbag-Equipped Vehicle . . . 3-30
Airbag System Check . . . . . . . . 3-31
Replacing Airbag System

Parts after a Crash . . . . . . . . . 3-31

Child Restraints

Older Children . . . . . . . . . . . . . . . 3-32
Infants and Young

Children . . . . . . . . . . . . . . . . . . . . 3-34
Child Restraint Systems . . . . . 3-36
Where to Put the Restraint . . . 3-38
Lower Anchors and Tethers

for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . 3-40

Replacing LATCH System

Parts After a Crash . . . . . . . . . 3-46

Securing Child Restraints

(Rear Seat) . . . . . . . . . . . . . . . . . 3-46

Securing Child Restraints

(Front Seat-Passenger Sensing System) . . . . . . . . . . . 3-48

Securing Child Restraints

(Front Seat-Airbag On/Off Switch) . . . . . . . . . . . . . . . . . . . . . 3-51

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3-2

Seats and Restraints

Head Restraints On vehicles with factory installed seats, the front seats have built-in head restraints that are not adjustable in the outboard seating positions.

Front Seats

Seat Adjustment { Warning

You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.

To adjust the seat: 1. Lift the bar under the front edge

of the seat cushion to unlock the seat.

2. Slide the seat to the desired position and release the bar.

3. Try to move the seat back and

forth to be sure the seat is locked in place.

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Black plate (3,1)

Power Seat Adjustment

Reclining Seatbacks

{ Warning

If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.

To adjust a power seat, if available, use the controls on the front of the seat: . Move the center knob to the right or left to move the seat forward or rearward.

. Move the center knob up or

down to raise or lower the seat. . Move the right or left lever up or down to raise or lower the front or rear of the seat cushion.

Seats and Restraints

3-3

To recline the seatback: 1. Lift the lever on the inboard side

of the seat.

2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.

3. Push and pull on the seatback to

make sure it is locked.

To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.

2. Push and pull on the seatback to

make sure it is locked.

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3-4

Seats and Restraints

{ Warning

Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job. The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly.

Do not have a seatback reclined if the vehicle is moving.

Rear Seats

Removing the Rear Seat Disconnect the mini-latch plates for the lap-shoulder belts on the bench seat to be removed.

1. To do this, press the tip of a key

into the release hole of the safety belt buckle while pulling up on the safety belt.

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Seats and Restraints

3-5

3. Pull the pin handle up to

disengage the pin from the retaining clip, and then pull the pin out.

4. Repeat this procedure for the

other pins.

5. Pull the seat rearward about

5 cm (2 in), and then lift the seat from the floor rails.

6. Remove the seat from the

vehicle.

2. Locate the pins.

On a three-passenger seat there are two pins on the inboard sides of the rear seats.

The left side pin has a gray cap with a black “L” marked on it.

Three-Passenger Seat

Three-Passenger Seat

The right side pin has a black cap with a white “R” marked on it. On a four-passenger seat, each half of the seat has a set of pins. The left side has a set marked “L,” and the right side has a set marked “R.” If the vehicle has floor mats, the pins are under a flap that has been cut into the mat.

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Seats and Restraints

7. For the second- and third-row

seats, stow the safety belt latch by attaching the clip on the safety belt latch to the trim just inside the side door.

For the last row of seats, stow the safety belt latch plate on the clip at the window trim. Roll the mini-latch into the safety belt webbing and then hook the safety belt latch plate on the clip.

Reinstalling the Rear Seats

{ Warning

A seat that is not locked into place properly can move around in a collision or sudden stop. People in the vehicle could be injured. Be sure to lock the seat into place properly when installing it.

{ Warning

A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.

1. Position the seat into the open

slots in both rails. Push the seat forward in the rail, hooking both seat bases onto the pins inside of the rails.

2. Locate the hole in the rail to

3.

install the locking pins at the rear of the seat base. If the vehicle has floor mats, pull the flap that has been cut into the mat. Insert the locking pins into the seat base and push the seat to line up the pins with the base. On a three-passenger seat, the pin with the black cap marked “R” must be installed on the right side and the pin with the gray cap marked “L” on the left side. On a four-passenger seat, the pins marked “R” must be installed on the half of the seat on the right side. The pins marked “L” must be installed on the half of the seat on the left side.

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Seats and Restraints

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7. Repeat this procedure for the

other seat base.

8. Connect the mini-latch plates for

the lap-shoulder belts by inserting the latch plates into the mini-buckles attached at the outboard positions of the bench seat. Do not twist the belts.

9. Check that all locking pins are

locked into place before operating the vehicle.

Three-Passenger Seat

Three-Passenger Seat

4. Push the pin(s) marked “R” down

5. Push the pin(s) marked “L” down

until they are in the retaining clip.

6.

until they are in the retaining clip. If the vehicle has a floor mat, put the flap back to its original position.

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3-8

Seats and Restraints

Safety Belts This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.

{ Warning

Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, injuries can be much worse than if you are wearing safety belts. You can be seriously injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle. In addition, anyone who is not buckled up can strike other passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas

(Continued)

Warning (Continued)

are more likely to be seriously injured or killed. Do not allow passengers to ride in any area of the vehicle that is not equipped with seats and safety belts. Always wear a safety belt, and check that all passenger(s) are restrained properly too.

This vehicle has indicators as a reminder to buckle the safety belts. See Safety Belt Reminders on page 5-15.

Why Safety Belts Work

When riding in a vehicle, you travel as fast as the vehicle does. If the vehicle stops suddenly, you keep going until something stops you. It could be the windshield, the instrument panel, or the safety belts! When you wear a safety belt, you and the vehicle slow down together. There is more time to stop because you stop over a longer distance and, when worn properly, your strongest bones take the forces from the

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Seats and Restraints

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safety belts. That is why wearing safety belts makes such good sense. Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt?

A: You could be — whether you are

wearing a safety belt or not. Your chance of being conscious during and after a crash, so you can unbuckle and get out, is much greater if you are belted.

Q: If my vehicle has airbags, why

should I have to wear safety belts?

A: Airbags are supplemental

systems only; so they work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection.

Also, in nearly all states and in all Canadian provinces, the law requires wearing safety belts.

How to Wear Safety Belts Properly This section is only for people of adult size. There are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, see Older Children on page 3-32 or Infants and Young Children on page 3-34. Follow those rules for everyone's protection. It is very important for all occupants to buckle up. Statistics show that unbelted people are hurt more often in crashes than those who are wearing safety belts. There are important things to know about wearing a safety belt properly.

. Sit up straight and always keep

your feet on the floor in front of you.

. Always use the correct buckle

for your seating position.

. Wear the lap part of the belt low

and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries.

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Seats and Restraints

. Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.

{ Warning

You can be seriously injured, or even killed, by not wearing your safety belt properly. . Never allow the lap or

shoulder belt to become loose or twisted.

. Never wear the shoulder belt

under both arms or behind your back.

. Never route the lap or shoulder belt over an armrest.

Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. If you are using a rear seating position with a detachable safety belt and the safety belt is not attached, see “Reinstalling the Rear Seats” under Rear Seats on page 3-4 for instructions on reconnecting the safety belt to the mini-buckle. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index.

2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. If the shoulder portion of a passenger belt is pulled out all the way, the child restraint locking feature may be engaged. If this happens, let the belt go back all the way and start again.

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Seats and Restraints

3-11

later in this section for instructions on use and important safety information.

3. Push the latch plate into the

buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 3-15. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary. If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster”

4.

5. To make the lap part tight, pull

up on the shoulder belt. It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants.

To unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Slide the latch plate up the safety belt webbing when the safety belt is not in use. The latch plate should rest on the stitching on the safety belt, near the guide loop on the side wall. Before a door is closed, be sure the safety belt is out of the way. If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle.

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Seats and Restraints

Safety Belt Height Adjuster The vehicle has a safety belt height adjuster for the driver and right front passenger positions. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt height adjustment could reduce the effectiveness of the safety belt in a crash. See How to Wear Safety Belts Properly on page 3-9.

To move it down, pull on the center adjuster control labeled PULL. You can move the height adjuster up just by pushing up on the shoulder belt guide. After the adjuster is set to the desired position, try to move it down without pushing in to make sure it has locked into position. Safety Belt Pretensioners If the GVWR (Gross Vehicle Weight Rating) of the vehicle is below 3 855 kg (8,500 lb) then the vehicle has safety belt pretensioners for the front outboard occupants. See Vehicle Load Limits on page 9-10 to locate the certification label which contains the GVWR. Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly. They can help tighten the safety belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner activation are met. And, if the

vehicle has roof-rail airbags, safety belt pretensioners can help tighten the safety belts in a side crash or a rollover event. Pretensioners work only once. If the pretensioners are activated in a crash, the pretensioners and possibly other parts of the safety belt system will need to be replaced. See Replacing Safety Belt System Parts after a Crash on page 3-15. Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the shoulder belt away from the neck and head.

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Seats and Restraints

3-13

Here is how to install a comfort guide to the safety belt: 1. Locate the guide in a pocket on

the side of the seatback.

2. Place the guide over the belt,

and insert the two edges of the belt into the slots of the guide.

3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top.

{ Warning

A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured. The shoulder belt should go over the shoulder

(Continued)

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Seats and Restraints

Warning (Continued)

and across the chest. These parts of the body are best able to take belt restraining forces.

To remove and store the comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide into its storage pocket on the side of the seatback.

Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts.

4. Buckle, position, and release the

safety belt as described previously in this section. Make sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck.

A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy. The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.

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to have it repaired. Torn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away. Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5-15. Keep safety belts clean and dry. See Safety Belt Care on page 3-15.

Safety Belt Care Keep belts clean and dry. { Warning

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Seats and Restraints

3-15

Replacing Safety Belt System Parts after a Crash

{ Warning

A crash can damage the safety belt system in the vehicle. A damaged safety belt system may not properly protect the person using it, resulting in serious injury or even death in a crash. To help make sure the safety belt systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.

After a minor crash, replacement of safety belts may not be necessary. But the safety belt assemblies that were used during any crash may have been stressed or damaged.

Safety Belt Extender If the vehicle's safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you. To help avoid personal injury, do not let someone else use it, and use it only for the seat it is made to fit. The extender has been designed for adults. Never use it for securing child seats. To wear it, attach it to the regular safety belt. See the instruction sheet that comes with the extender.

Safety System Check Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are all working properly. Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job. See your dealer

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Seats and Restraints

See your dealer to have the safety belt assemblies inspected or replaced. New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light on page 5-15.

Airbag System The vehicle has the following airbag: . A frontal airbag for the driver. The vehicle may have the following airbags: . A frontal airbag for the front

outboard passenger.

. A roof-rail airbag for the driver

on vans with single row seating.

. A roof-rail airbag for the front outboard passenger on vans with single row seating.

. A roof-rail airbag for the driver

and the passenger seated directly behind the driver on vans with two row seating.

. A roof-rail airbag for the front outboard passenger and the passenger seated directly behind the front outboard passenger on vans with two row seating.

If the van is equipped with a sliding door, the roof-rail airbag for the front outboard passenger is separate from the roof-rail airbag for the passenger seated directly behind the front outboard passenger. If the van is equipped with a 60/40 swing-out door, a single roof-rail airbag covers both seating positions. . A roof-rail airbag for the driver and the second and third row passengers seated directly behind the driver on vans with three or more seating rows.

. A roof-rail airbag for the front outboard passenger and the second and third row passengers seated directly behind the front outboard passenger on vans with three or more seating rows. If the van is equipped with a sliding door, the roof-rail airbag for the front outboard passenger is separate from the roof-rail airbag for the second and third

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row passengers seated directly behind the front outboard passenger. If the van is equipped with a 60/40 swing-out door, a single roof-rail airbag covers all three seating positions.

All vehicle airbags have the word AIRBAG on the trim or on an attached label near the deployment opening. For frontal airbags, the word AIRBAG is on the center of the steering wheel for the driver and on the instrument panel for the front outboard passenger. For roof-rail airbags, the word AIRBAG is on the ceiling or trim. Airbags are designed to supplement the protection provided by safety belts. Even though today’s airbags are also designed to help reduce the risk of injury from the force of an inflating airbag, all airbags must inflate very quickly to do their job.

Seats and Restraints

3-17

Here are the most important things to know about the airbag system:

{ Warning

{ Warning

You can be severely injured or killed in a crash if you are not wearing your safety belt, even with airbags. Airbags are designed to work with safety belts, not replace them. Also, airbags are not designed to inflate in every crash. In some crashes safety belts are the only restraint. See When Should an Airbag Inflate? on page 3-20. Wearing your safety belt during a crash helps reduce the chance of hitting things inside the vehicle or being ejected from it. Airbags are “supplemental restraints” to the safety belts. Everyone in the vehicle should wear a safety belt properly, whether or not there is an airbag for that person.

Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash. Always wear your safety belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. Occupants should not lean on or sleep against the door or side windows in seating positions with roof-rail airbags.

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Seats and Restraints

{ Warning

Where Are the Airbags?

Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Always secure children properly in the vehicle. To read how, see Older Children on page 3-32 or Infants and Young Children on page 3-34.

There is an airbag readiness light on the instrument panel, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5-15.

The driver frontal airbag is in the center of the steering wheel.

If the vehicle has one, the front outboard passenger airbag is in the instrument panel on the passenger side.

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Seats and Restraints

3-19

{ Warning

If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tie down through any door or window opening. If you do, the path of an inflating roof-rail airbag will be blocked.

Driver Side Shown, Passenger

Driver Side Shown, Passenger

Side Similar

Side Similar

If the vehicle has a single seating row and it has roof-rail airbags for the driver and front outboard passenger, the roof-rail airbags are in the ceiling above the side windows.

If the vehicle has two seating rows, roof-rail airbags for the driver, front outboard passenger, and second row outboard passengers are in the ceiling above the side windows. If the vehicle has three or more seating rows, roof-rail airbags for the driver, front outboard passenger, and second and third row outboard passengers are in the ceiling above the side windows.

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3-20

Seats and Restraints

When Should an Airbag Inflate? This vehicle is equipped with one or more airbags. See Airbag System on page 3-16. Airbags are designed to inflate if the impact exceeds the specific airbag system's deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants. The vehicle has electronic sensors which help the airbag system determine the severity of the impact. Deployment thresholds can vary with specific vehicle design. Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver or front outboard passenger head and chest. Whether the frontal airbags will or should deploy is not based primarily on how fast the vehicle is traveling.

It depends largely on what you hit, the direction of the impact, and how quickly the vehicle slows down. Frontal airbags may inflate at different crash speeds depending on whether the vehicle hits an object straight on or at an angle, and whether the object is fixed or moving, rigid or deformable, narrow or wide. Frontal airbags are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts. In addition, if the GVWR (Gross Vehicle Weight Rating) is 3 855 kg (8,500 lb) or below, the vehicle has advanced technology frontal airbags. You can find the GVWR on the Certification/Tire label on the rear edge of the driver door. See Vehicle Load Limits on page 9-10. Advanced technology frontal airbags adjust the restraint according to crash severity. The vehicle may or may not be equipped with roof-rail airbags. Roof-rail airbags are designed to

inflate in moderate to severe side crashes depending on the location of the impact. In addition, these roof-rail airbags are designed to inflate during a rollover. Roof-rail airbags are not designed to inflate in frontal, near-frontal, or rear impacts. All roof-rail airbags will inflate when either side of the vehicle is struck or if the sensing system predicts that the vehicle is about to roll over on its side. In any particular crash, no one can say whether an airbag should have inflated simply because of the vehicle damage or repair costs.

What Makes an Airbag Inflate? In a deployment event, the sensing system sends an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the airbag causing the bag to break out of the cover. The inflator, the airbag, and related hardware are all part of the airbag module.

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Seats and Restraints

3-21

For airbag locations, see Where Are the Airbags? on page 3-18.

How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions,