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Chevrolet Express Owner Manual - 2011


Black plate (18,1)


3-18


Seats and Restraints


Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. If you are using a rear seating position with a detachable safety belt and the safety belt is not attached, see “Reinstalling the Rear Seats” under Rear Seats on page 3‑5 for instructions on reconnecting the safety belt to the mini-buckle. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index.


2. Pick up the latch plate and pull the belt across you. Do not let it get twisted. The lap-shoulder belt may lock if you pull the belt across you very quickly. If this happens, let the belt go back slightly to unlock it. Then pull the belt across you more slowly. If the shoulder portion of a passenger belt is pulled out all the way, the child restraint locking feature may be engaged. If this happens, let the belt go back all the way and start again.


3. Push the latch plate into the


buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 3‑23. Position the release button on the buckle so that the safety belt could be quickly unbuckled if necessary.


Chevrolet Express Owner Manual - 2011


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Seats and Restraints


3-19


Safety Belt Height Adjuster The vehicle has a safety belt height adjuster for the driver and right front passenger positions. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt height adjustment could reduce the effectiveness of the safety belt in a crash. See How to Wear Safety Belts Properly on page 3‑12.


4.


If equipped with a shoulder belt height adjuster, move it to the height that is right for you. See “Safety Belt Height Adjuster” later in this section for instructions on use and important safety information.


To unlatch the belt, push the button on the buckle. The belt should return to its stowed position. Slide the latch plate up the safety belt webbing when the safety belt is not in use. The latch plate should rest on the stitching on the safety belt, near the guide loop on the side wall. Before a door is closed, be sure the safety belt is out of the way. If a door is slammed against a safety belt, damage can occur to both the safety belt and the vehicle.


5. To make the lap part tight, pull


up on the shoulder belt. It may be necessary to pull stitching on the safety belt through the latch plate to fully tighten the lap belt on smaller occupants.


Chevrolet Express Owner Manual - 2011


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3-20


Seats and Restraints


After the adjuster is set to the desired position, try to move it down without pushing in to make sure it has locked into position. Safety Belt Pretensioners If the GVWR (Gross Vehicle Weight Rating) of the vehicle is below 3 855 kg (8,500 lb) then the vehicle has safety belt pretensioners for the front outboard occupants. See Vehicle Load Limits on page 9‑12 to locate the certification label which contains the GVWR. Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly.


They can help tighten the safety belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner activation are met. And, if the vehicle has side impact airbags, safety belt pretensioners can help tighten the safety belts in a side crash or a rollover event. Pretensioners work only once. If the pretensioners are activated in a crash, the pretensioners and possibly other parts of the safety belt system will need to be replaced. See Replacing Safety Belt System Parts after a Crash on page 3‑24.


To move it down, pull on the center adjuster control labeled PULL. You can move the height adjuster up just by pushing up on the shoulder belt guide.


Chevrolet Express Owner Manual - 2011


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Seats and Restraints


3-21


Rear Safety Belt Comfort Guides This vehicle may have rear shoulder belt comfort guides. If not, they are available through your dealer. The guides may provide added safety belt comfort for older children who have outgrown booster seats and for some adults. When installed and properly adjusted, the comfort guide positions the shoulder belt away from the neck and head.


Here is how to install a comfort guide to the safety belt: 1. Locate the guide in a pocket on


the side of the seatback.


2. Place the guide over the belt,


and insert the two edges of the belt into the slots of the guide.


Chevrolet Express Owner Manual - 2011


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3-22


Seats and Restraints


WARNING (Continued)


The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces.


Make sure the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck.


To remove and store the comfort guide, squeeze the belt edges together so that the safety belt can be removed from the guide. Slide the guide into its storage pocket on the side of the seatback.


3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top.


{ WARNING


A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be seriously injured.


(Continued)


4. Buckle, position, and release


the safety belt as described previously in this section.


Chevrolet Express Owner Manual - 2011


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Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts.


A pregnant woman should wear a lap-shoulder belt, and the lap portion should be worn as low as possible, below the rounding, throughout the pregnancy.


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3-23


Safety System Check Now and then, check that the safety belt reminder light, safety belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts that might keep a safety belt system from doing its job. See your dealer to have it repaired. Torn or frayed safety belts may not protect you in a crash. They can rip apart under impact forces. If a belt is torn or frayed, get a new one right away. Make sure the safety belt reminder light is working. See Safety Belt Reminders on page 5‑16 for more information. Keep safety belts clean and dry. See Safety Belt Care on page 3‑24.


The best way to protect the fetus is to protect the mother. When a safety belt is worn properly, it is more likely that the fetus will not be hurt in a crash. For pregnant women, as for anyone, the key to making safety belts effective is wearing them properly.


Safety Belt Extender If the vehicle's safety belt will fasten around you, you should use it. But if a safety belt is not long enough, your dealer will order you an extender. When you go in to order it, take the heaviest coat you will wear, so the extender will be long enough for you. To help avoid personal injury, do not let someone else use it, and use it only for the seat it is made to fit. The extender has been designed for adults. Never use it for securing child seats. To wear it, attach it to the regular safety belt. For more information, see the instruction sheet that comes with the extender.


Chevrolet Express Owner Manual - 2011


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3-24


Seats and Restraints


Safety Belt Care Keep belts clean and dry. { WARNING


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Replacing Safety Belt System Parts after a Crash


{ WARNING


A crash can damage the safety belt system in the vehicle. A damaged safety belt system may not properly protect the person using it, resulting in serious injury or even death in a crash. To help make sure the safety belt systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.


After a minor crash, replacement of safety belts may not be necessary. But the safety belt assemblies that were used during any crash may have been stressed or damaged. See your dealer to have the safety belt assemblies inspected or replaced. New parts and repairs may be necessary even if the safety belt system was not being used at the time of the crash. Have the safety belt pretensioners checked if the vehicle has been in a crash, or if the airbag readiness light stays on after you start the vehicle or while you are driving. See Airbag Readiness Light on page 5‑17.


Chevrolet Express Owner Manual - 2011


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Airbag System The vehicle has the following airbag: . A frontal airbag for the driver. The vehicle may have the following airbags: . A frontal airbag for the right front


passenger.


. A roof-rail airbag for the driver


(cargo van).


. A roof-rail airbag for the


right front passenger position (cargo or passenger van equipped with a sliding door). If you have a passenger van with a right front passenger roof-rail airbag and a sliding door, you will also have a separate roof-rail airbag for the passenger seated directly behind the right front passenger and the third row outboard passenger position.


. A roof-rail airbag for the driver, the passenger seated directly behind the driver, and the third row outboard passenger position (passenger van equipped with a sliding or hinged door).


. A roof-rail airbag for the right


front passenger, the passenger seated directly behind the right front passenger, and the third row outboard passenger position (passenger van equipped with a hinged door).


All of the airbags in the vehicle will have the word AIRBAG embossed in the trim or on an attached label near the deployment opening. For frontal airbags, the word AIRBAG will appear on the middle part of the steering wheel for the driver and on the instrument panel for the right front passenger. With roof-rail airbags, the word AIRBAG will appear along the headliner or trim.


Seats and Restraints


3-25


Here are the most important things to know about the airbag system:


{ WARNING


You can be severely injured or killed in a crash if you are not wearing your safety belt — even if you have airbags. Airbags are designed to work with safety belts, but do not replace them. Also, airbags are not designed to deploy in every crash. In some crashes safety belts are your only restraint. See When Should an Airbag Inflate? on page 3‑28. Wearing your safety belt during a crash helps reduce your chance of hitting things inside the vehicle or being ejected from it. Airbags are “supplemental restraints” to the safety belts. Everyone in your vehicle should wear a safety belt properly — whether or not there is an airbag for that person.


Chevrolet Express Owner Manual - 2011


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3-26


Seats and Restraints


{ WARNING


{ WARNING


Airbags inflate with great force, faster than the blink of an eye. Anyone who is up against, or very close to, any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to the airbag, as you would be if you were sitting on the edge of your seat or leaning forward. Safety belts help keep you in position before and during a crash. Always wear your safety belt, even with airbags. The driver should sit as far back as possible while still maintaining control of the vehicle. Occupants should not lean on or sleep against the door or side windows in seating positions with roof-rail airbags.


Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Airbags plus lap-shoulder belts offer protection for adults and older children, but not for young children and infants. Neither the vehicle safety belt system nor its airbag system is designed for them. Young children and infants need the protection that a child restraint system can provide. Always secure children properly in the vehicle. To read how, see Older Children on page 3‑43 or Infants and Young Children on page 3‑45.


There is an airbag readiness light on the instrument panel, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light on page 5‑17 for more information.


Chevrolet Express Owner Manual - 2011


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Where Are the Airbags?


Seats and Restraints


3-27


The driver frontal airbag is in the middle of the steering wheel.


If the vehicle has one, the right front passenger airbag is in the instrument panel on the passenger side.


Driver Side Shown, Passenger


Side Similar


If the vehicle is a cargo or passenger van with a sliding door and it has a roof-rail airbag for the driver and right front passenger position, the roof-rail airbags are in the ceiling above the side window.


Chevrolet Express Owner Manual - 2011


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3-28


Seats and Restraints


For passenger vans with a sliding door, on the passenger side of the vehicle, you will have a separate roof-rail airbag for the passenger seated directly behind the right front passenger and the third row outboard passenger position.


{ WARNING If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tie down


(Continued)


WARNING (Continued)


through any door or window opening. If you do, the path of an inflating roof-rail airbag will be blocked.


When Should an Airbag Inflate? Frontal airbags are designed to inflate in moderate to severe frontal or near-frontal crashes to help reduce the potential for severe injuries mainly to the driver or right front passenger head and chest. However, they are only designed to inflate if the impact exceeds a predetermined deployment threshold. Deployment thresholds are used to predict how severe a crash is likely to be in time for the airbags to inflate and help restrain the occupants. Whether the frontal airbags will or should deploy is not based on how fast the vehicle is traveling.


Driver Side Shown, Passenger


Side Similar


If the vehicle has roof-rail airbags for the driver, right front passenger, passengers behind the driver and right front passenger, and the third row outboard passengers, the roof-rail airbags are in the ceiling above the side windows. On the driver side of the vehicle, there is one single roof-rail airbag for either vehicles with a hinged door or a sliding door.


Chevrolet Express Owner Manual - 2011


Black plate (29,1)


Seats and Restraints


3-29


It depends largely on what you hit, the direction of the impact, and how quickly the vehicle slows down. Frontal airbags may inflate at different crash speeds. For example:


If the vehicle hits a stationary object, the airbags could inflate at a different crash speed than if the vehicle hits a moving object. If the vehicle hits an object that deforms, the airbags could inflate at a different crash speed than if the vehicle hits an object that does not deform. If the vehicle hits a narrow object (like a pole), the airbags could inflate at a different crash speed than if the vehicle hits a wide object (like a wall). If the vehicle goes into an object at an angle, the airbags could inflate at a different crash speed than if the vehicle goes straight into the object.


Thresholds can also vary with specific vehicle design. Frontal airbags are not intended to inflate during vehicle rollovers, rear impacts, or in many side impacts.


Single Stage vs. Dual Stage Airbags Depending on the weight of the vehicle, you will have either “Single Stage Airbags” or “Dual Stage Airbags.” Vehicles that have a passenger sensing system also have dual stage airbags. See Passenger Airbag Status Indicator on page 5‑19 or Passenger Sensing System on page 3‑35. If the GVWR (Gross Vehicle Weight Rating) of the vehicle is 3 855 kg (8,500 lb) or above, the vehicle may have single stage airbags. If the GVWR is below 3 855 kg (8,500 lb) then the vehicle may have dual stage airbags. You can find the GVWR on the certification label on the rear edge of the driver door. See Vehicle Load Limits on page 9‑12 for more information.


Dual-stage airbags adjust the restraint according to crash severity. The vehicle has electronic frontal sensors, which help the sensing system distinguish between a moderate frontal impact and a more severe frontal impact. For moderate frontal impacts, dual-stage airbags inflate at a level less than full deployment. For more severe frontal impacts, full deployment occurs. The vehicle may or may not have roof-rail airbags. See Airbag System on page 3‑25. Roof-rail airbags are intended to inflate in moderate to severe side crashes. In addition, these roof-rail airbags are intended to inflate during a rollover. Roof-rail airbags will inflate if the crash severity is above the system's designed threshold level. The threshold level can vary with specific vehicle design. Roof-rail airbags are not intended to inflate in frontal impacts, near-frontal impacts, or rear impacts. All roof-rail airbags will deploy when either side of the vehicle is struck.


Chevrolet Express Owner Manual - 2011


Black plate (30,1)


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Seats and Restraints


In any particular crash, no one can say whether an airbag should have inflated simply because of the damage to a vehicle or because of what the repair costs were. For frontal airbags, inflation is determined by what the vehicle hits, the angle of the impact, and how quickly the vehicle slows down. For roof-rail airbags, deployment is determined by the location and severity of the side impact. In a rollover event, roof‐rail airbag deployment is determined by the direction of the roll.


What Makes an Airbag Inflate? In a deployment event, the sensing system sends an electrical signal triggering a release of gas from the inflator. Gas from the inflator fills the airbag causing the bag to break out of the cover and deploy. The inflator, the airbag, and related hardware are all part of the airbag module.


Frontal airbag modules are located inside the steering wheel and instrument panel. For vehicles with roof-rail airbags, there are airbag modules in the ceiling of the vehicle, near the side windows for the first, second, and third rows (if equipped). See Where Are the Airbags? on page 3‑27 for more information.


How Does an Airbag Restrain? In moderate to severe frontal or near frontal collisions, even belted occupants can contact the steering wheel or the instrument panel. In moderate to severe side collisions, even belted occupants can contact the inside of the vehicle. Airbags supplement the protection provided by safety belts. Frontal airbags distribute the force of the impact more evenly over the occupant's upper body, stopping the occupant more gradually.


Roof-rail airbags distribute the force of the impact more evenly over the occupant's upper body. Rollover capable roof-rail airbags are designed to help contain the head and chest of occupants in the outboard seating positions in the first, second, and third rows, if equipped. The rollover capable roof-rail airbags are designed to help reduce the risk of full or partial ejection in rollover events, although no system can prevent all such ejections. But airbags would not help in many types of collisions, primarily because the occupant's motion is not toward those airbags. See When Should an Airbag Inflate? on page 3‑28 for more information. Airbags should never be regarded as anything more than a supplement to safety belts.


Chevrolet Express Owner Manual - 2011


Black plate (31,1)


What Will You See after an Airbag Inflates? After the frontal airbags inflate, they quickly deflate, so quickly that some people may not even realize an airbag inflated. Roof-rail airbags may still be at least partially inflated for some time after they deploy. Some components of the airbag module may be hot for several minutes. For location of the airbag modules, see What Makes an Airbag Inflate? on page 3‑30. The parts of the airbag that come into contact with you may be warm, but not too hot to touch. There may be some smoke and dust coming from the vents in the deflated airbags. Airbag inflation does not prevent the driver from seeing out of the windshield or being able to steer the vehicle, nor does it prevent people from leaving the vehicle.


{ WARNING


When an airbag inflates, there may be dust in the air. This dust could cause breathing problems for people with a history of asthma or other breathing trouble. To avoid this, everyone in the vehicle should get out as soon as it is safe to do so. If you have breathing problems but cannot get out of the vehicle after an airbag inflates, then get fresh air by opening a window or a door. If you experience breathing problems following an airbag deployment, you should seek medical attention.


The vehicle has a feature that may automatically unlock the doors (if equipped with power door locks), turn on the interior lamps and hazard warning flashers, and shut off the fuel system after the airbags inflate.


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3-31


You can lock the doors, and turn off the interior lamps and the hazard warning flashers by using the controls for those features. { WARNING


A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, brake and steering systems, etc. Even if the vehicle appears to be drivable after a moderate crash, there may be concealed damage that could make it difficult to safely operate the vehicle. Use caution if you should attempt to restart the engine after a crash has occurred.


In many crashes severe enough to inflate the airbag, windshields are broken by vehicle deformation.


Chevrolet Express Owner Manual - 2011


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3-32


Seats and Restraints


Additional windshield breakage may also occur from the right front passenger airbag. . Airbags are designed to inflate


only once. After an airbag inflates, you will need some new parts for the airbag system. If you do not get them, the airbag system will not be there to help protect you in another crash. A new system will include airbag modules and possibly other parts. The service manual for the vehicle covers the need to replace other parts. The vehicle has a crash sensing and diagnostic module which records information after a crash. See Vehicle Data Recording and Privacy on page 13‑17 and Event Data Recorders on page 13‑18. Let only qualified technicians work on the airbag systems.


Improper service can mean that an airbag system will not work properly. See your dealer for service.


Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag.


United States


Canada and Mexico


If the vehicle does not have an airbag on-off switch, it may have a passenger sensing system. See Passenger Sensing System on page 3‑35.


Chevrolet Express Owner Manual - 2011


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This switch should only be turned to the off position if the person in the right front passenger position is a member of a passenger risk group identified by the national government as follows:


Infant. An infant (less than 1 year old) must ride in the front seat because: . My vehicle has no rear seat; . My vehicle has a rear seat too


small to accommodate a rear-facing infant seat; or The infant has a medical condition which, according to the infant's physician, makes it necessary for the infant to ride in the front seat so that the driver can constantly monitor the child's condition.


Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: . My vehicle has no rear seat; . Although children ages 1 to


12 ride in the rear seat(s) whenever possible, children ages 1 to 12 sometimes must ride in the front because no space is available in the rear seat(s) of my vehicle; or The child has a medical condition which, according to the child's physician, makes it necessary for the child to ride in the front seat so that the driver can constantly monitor the child's condition.


Medical Condition. A passenger has a medical condition which, according to his or her physician: . Causes the passenger airbag to


pose a special risk for the passenger; and


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3-33


. Makes the potential harm from


the passenger airbag in a crash greater than the potential harm from turning off the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash. { WARNING


If the right front passenger airbag is turned off for a person who is not in a risk group identified by the national government, that person will not have the extra protection of an airbag. In a crash, the airbag will not be able to inflate and help protect the person sitting there. Do not turn off the passenger airbag unless the person sitting there is in a risk group.


Chevrolet Express Owner Manual - 2011


Black plate (34,1)


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Seats and Restraints


{ WARNING


If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. For example, the right front passenger airbag could inflate even though the airbag on-off switch is turned off. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information, including important safety information.


United States


Canada and Mexico


To turn off the right front passenger frontal airbag, insert the ignition key into the switch, push in, and move the switch to the off position. The airbag off light will come on to let you know the right front passenger airbag is off. The airbag off light will stay on to remind you that the airbag is off. See Airbag On-Off Light on page 5‑18. The right front passenger airbag will remain off until you turn it back on again.


Chevrolet Express Owner Manual - 2011


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Seats and Restraints


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Passenger Sensing System If the instrument panel has one of the indicators pictured in the following illustrations, the vehicle has a passenger sensing system unless there is an airbag off switch located on the instrument panel. If there is an airbag off switch, the vehicle does not have a passenger sensing system. See Airbag On-Off Switch on page 3‑32 for more information.


United States


Canada and Mexico


To turn the right front passenger airbag on again, insert the ignition key into the switch, push in, and move the switch to the on position. The right front passenger frontal airbag is now enabled, and may inflate. See Airbag On-Off Light on page 5‑18 for more information.


Chevrolet Express Owner Manual - 2011


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Seats and Restraints


United States


Canada and Mexico The passenger airbag status indicator will be visible on the instrument panel when the vehicle is started. The words ON and OFF, or the symbol for on and off, will be visible during the system check. If you are using remote start, if equipped, to start the vehicle from a distance, you may not see the system check.


When the system check is complete, either the word ON or the word OFF, or the symbol for on or the symbol for off, will be visible. See Passenger Airbag Status Indicator on page 5‑19. The passenger sensing system will turn off the right front passenger frontal airbag under certain conditions. The driver airbag and roof-rail airbags, if equipped, are not part of the passenger sensing system. The passenger sensing system works with sensors that are part of the right front passenger seat. The sensors are designed to detect the presence of a properly seated occupant and determine if the right front passenger frontal airbag should be enabled (may inflate) or not. According to accident statistics, Children are safer when properly secured in a rear seat in the correct child restraint for their weight and size.


We recommend that children be secured in a rear seat, including: an infant or a child riding in a rear-facing child restraint; a child riding in a forward-facing child seat; an older child riding in a booster seat; and children, who are large enough, using safety belts. A label on the sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys.


{ WARNING


A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag.


(Continued)


Chevrolet Express Owner Manual - 2011


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WARNING (Continued)


A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position. Even if the passenger sensing system has turned off the right front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though the airbag is turned off. Secure rear-facing child restraints in a rear seat, even if the airbag is off. If you secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. It is better to secure the child restraint in a rear seat.


If the vehicle does not have a rear seat that will accommodate a rear-facing child restraint, a rear-facing child restraint should not be installed in the vehicle, even if the airbag is off. The passenger sensing system is designed to turn off the right front passenger frontal airbag if:


The right front passenger seat is unoccupied. The system determines that an infant is present in a rear-facing infant seat. The system determines that a small child is present in a child restraint. The system determines that a small child is present in a booster seat.


. A right front passenger takes


his/her weight off of the seat for a period of time.


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3-37


The right front passenger seat is occupied by a smaller person, such as a child who has outgrown child restraints.


. Or, if there is a critical problem


with the airbag system or the passenger sensing system.


When the passenger sensing system has turned off the right front passenger frontal airbag, the off indicator will light and stay lit to remind you that the airbag is off. See Passenger Airbag Status Indicator on page 5‑19. The passenger sensing system is designed to turn on (may inflate) the right front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the right front passenger seat. When the passenger sensing system has allowed the airbag to be enabled, the on indicator will light and stay lit to remind you that the airbag is active.


Chevrolet Express Owner Manual - 2011


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Seats and Restraints


For some children who have outgrown child restraints and for very small adults, the passenger sensing system may or may not turn off the right front passenger frontal airbag, depending upon the person's seating posture and body build. Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly — whether or not there is an airbag for that person. { WARNING


If the airbag readiness light ever comes on and stays on, it means that something may be wrong with the airbag system. To help avoid injury to yourself or others, have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information, including important safety information.


If the On Indicator is Lit for a Child Restraint If a child restraint has been installed and the on indicator is lit: 1. Turn the vehicle off. 2. Remove the child restraint from


the vehicle.


3. Remove any additional items


from the seat such as blankets, cushions, seat covers, seat heaters, or seat massagers.


4. Reinstall the child restraint


following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints (Rear Seat Position) on page 3‑58 or Securing Child Restraints (Front Seat-Passenger Sensing System) on page 3‑60 or Securing Child Restraints (Front Seat-Airbag On/Off Switch) on page 3‑64.


5.


If, after reinstalling the child restraint and restarting the vehicle, the on indicator is still lit, turn the vehicle off. Then slightly recline the vehicle seatback and adjust the seat cushion, if adjustable, to make sure that the vehicle seatback is not pushing the child restraint into the seat cushion.


6. Restart the vehicle.


If the on indicator is still lit, secure the child in the child restraint in a rear seat position in the vehicle, and check with your dealer. If no rear seat is available, do not install a child restraint in this vehicle.


Chevrolet Express Owner Manual - 2011


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If the Off Indicator is Lit for an Adult-Size Occupant


If a person of adult-size is sitting in the right front passenger seat, but the off indicator is lit, it could be because that person is not sitting properly in the seat.


If this happens, use the following steps to allow the system to detect that person and enable the right front passenger frontal airbag: 1. Turn the vehicle off. 2. Remove any additional material from the seat, such as blankets, cushions, seat covers, seat heaters, or seat massagers.


3. Place the seatback in the fully


upright position.


4. Have the person sit upright in the seat, centered on the seat cushion, with legs comfortably extended.


5. Restart the vehicle and have the person remain in this position for two to three minutes after the on indicator is lit.


This allows the system to detect that person and then enable the right front passenger frontal airbag.


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Additional Factors Affecting System Operation Safety belts help keep the passenger in position on the seat during vehicle maneuvers and braking, which helps the passenger sensing system maintain the passenger airbag status. See “Safety Belts” and “Child Restraints” in the Index for additional information about the importance of proper restraint use. A thick layer of additional material, such as a blanket or cushion, or aftermarket equipment such as seat covers, seat heaters, and seat massagers can affect how well the passenger sensing system operates. We recommend that you not use seat covers or other aftermarket equipment except when approved by GM for your specific vehicle. See Adding Equipment to the Airbag-Equipped Vehicle on page 3‑41 for more information about modifications that can affect how the system operates.


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The on indicator may be lit if an object, such as a briefcase, handbag, grocery bag, laptop or other electronic device, is put on an unoccupied seat. If this is not desired remove the object from the seat.


{ WARNING


Stowing of articles under the passenger seat or between the passenger seat cushion and seatback may interfere with the proper operation of the passenger sensing system.


Servicing the Airbag-Equipped Vehicle Airbags affect how the vehicle should be serviced. There are parts of the airbag system in several places around the vehicle. Your dealer and the service manual have information about servicing the vehicle and the airbag system. To purchase a service manual, see Service Publications Ordering Information on page 13‑15.


{ WARNING


For up to 10 seconds after the ignition is turned off and the battery is disconnected, an airbag can still inflate during improper service. You can be injured if you are close to an airbag when it inflates. Avoid yellow connectors. They are probably part of the airbag system. Be sure to follow proper service procedures, and make sure the person performing work for you is qualified to do so.


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If you have any questions about this, you should contact Customer Assistance before you modify the vehicle. The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual. See Customer Satisfaction Procedure (U.S. and Canada) on page 13‑2 or Customer Satisfaction Procedure (Mexico) on page 13‑4. If the vehicle has rollover roof-rail airbags, see Different Size Tires and Wheels on page 10‑71 for additional important information.


Adding Equipment to the Airbag-Equipped Vehicle Q: Is there anything I might add


to or change about the vehicle that could keep the airbags from working properly? A: Yes. If you add things that


change the vehicle's frame, bumper system, height, front end or side sheet metal, they may keep the airbag system from working properly. Changing or moving any parts of the front seats, safety belts, the airbag sensing and diagnostic module, steering wheel, instrument panel, roof-rail airbag modules, ceiling headliner or pillar garnish trim, front sensors, rollover sensor module, or airbag wiring can affect the operation of the airbag system.


In addition, the vehicle may have a passenger sensing system for the right front passenger position, which includes sensors that are part of the passenger seat. The passenger sensing system may not operate properly if the original seat trim is replaced with non-GM covers, upholstery or trim, or with GM covers, upholstery or trim designed for a different vehicle. Any object, such as an aftermarket seat heater or a comfort enhancing pad or device, installed under or on top of the seat fabric, could also interfere with the operation of the passenger sensing system. This could either prevent proper deployment of the passenger airbag(s) or prevent the passenger sensing system from properly turning off the passenger airbag(s). See Passenger Sensing System on page 3‑35.


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Q: Because I have a disability,


I have to get my vehicle modified. How can I find out whether this will affect my airbag system?


A: If you have questions, call Customer Assistance. The phone numbers and addresses for Customer Assistance are in Step Two of the Customer Satisfaction Procedure in this manual. See Customer Satisfaction Procedure (U.S. and Canada) on page 13‑2 or Customer Satisfaction Procedure (Mexico) on page 13‑4.


In addition, your dealer and the service manual have information about the location of the airbag sensors, sensing and diagnostic module and airbag wiring.


Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement. Make sure the airbag readiness light is working. See Airbag Readiness Light on page 5‑17 for more information. Notice: If an airbag covering is damaged, opened, or broken, the airbag may not work properly. Do not open or break the airbag coverings. If there are any opened or broken airbag covers, have the airbag covering and/or airbag module replaced. For the location of the airbag modules, see What Makes an Airbag Inflate? on page 3‑30. See your dealer for service.


Replacing Airbag System Parts after a Crash { WARNING A crash can damage the airbag systems in the vehicle. A damaged airbag system may not work properly and may not protect you and your passenger(s) in a crash, resulting in serious injury or even death. To help make sure the airbag systems are working properly after a crash, have them inspected and any necessary replacements made as soon as possible.


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Child Restraints


Older Children


If an airbag inflates, you will need to replace airbag system parts. See your dealer for service. If the airbag readiness light stays on after the vehicle is started or comes on when you are driving, the airbag system may not work properly. Have the vehicle serviced right away. See Airbag Readiness Light on page 5‑17 for more information.


Older children who have outgrown booster seats should wear the vehicle safety belts. The manufacturer's instructions that come with the booster seat state the weight and height limitations for that booster.


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Use a booster seat with a lap-shoulder belt until the child passes the fit test below: . Sit all the way back on the seat.


Do the knees bend at the seat edge? If yes, continue. If no, return to the booster seat.


. Buckle the lap-shoulder belt.


Does the shoulder belt rest on the shoulder? If yes, continue. If no, try using the rear safety belt comfort guide. See “Rear Safety Belt Comfort Guides” under Lap-Shoulder Belt on page 3‑18 for more information. If the shoulder belt still does not rest on the shoulder, then return to the booster seat.


. Does the lap belt fit low and


snug on the hips, touching the thighs? If yes, continue. If no, return to the booster seat.


. Can proper safety belt fit be


maintained for the length of the trip? If yes, continue. If no, return to the booster seat.


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Q: What is the proper way to


wear safety belts?


A: An older child should wear a lap-shoulder belt and get the additional restraint a shoulder belt can provide. The shoulder belt should not cross the face or neck. The lap belt should fit snugly below the hips, just touching the top of the thighs. This applies belt force to the child's pelvic bones in a crash. It should never be worn over the abdomen, which could cause severe or even fatal internal injuries in a crash.


Also see “Rear Safety Belt Comfort Guides” under Lap-Shoulder Belt on page 3‑18. According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use safety belts properly.


{ WARNING


Never do this. Never allow two children to wear the same safety belt. The safety belt cannot properly spread the impact forces. In a crash, the two children can be crushed together and seriously injured. A safety belt must be used by only one person at a time.


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WARNING (Continued)


The child might also slide under the lap belt. The belt force would then be applied right on the abdomen. That could cause serious or fatal injuries. The shoulder belt should go over the shoulder and across the chest.


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Infants and Young Children Everyone in a vehicle needs protection! This includes infants and all other children. Neither the distance traveled nor the age and size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. { WARNING


Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Never leave children unattended in a vehicle and never allow children to play with the safety belts.


{ WARNING


Never do this. Never allow a child to wear the safety belt with the shoulder belt behind their back. A child can be seriously injured by not wearing the lap-shoulder belt properly. In a crash, the child would not be restrained by the shoulder belt. The child could move too far forward increasing the chance of head and neck injury.


(Continued)


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WARNING (Continued)


For example, in a crash at only 40 km/h (25 mph), a 5.5 kg (12 lb) infant will suddenly become a 110 kg (240 lb) force on a person's arms. An infant should be secured in an appropriate restraint.


{ WARNING


Never do this. Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Never put a rear-facing child restraint in the right front seat. Secure a rear-facing child restraint in a rear seat. It is also better to secure a forward-facing child restraint in a rear seat.


(Continued)


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Seats and Restraints


Airbags plus lap‐shoulder belts offer protection for adults and older children, but not for young children and infants. Neither the vehicle's safety belt system nor its airbag system is designed for them. Every time infants and young children ride in vehicles, they should have the protection provided by appropriate child restraints. Children who are not restrained properly can strike other people, or can be thrown out of the vehicle.


{ WARNING


Never do this. Never hold an infant or a child while riding in a vehicle. Due to crash forces, an infant or a child will become so heavy it is not possible to hold it during a crash. (Continued)


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WARNING (Continued)


If you must secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go.


Q: What are the different types of


add-on child restraints?


A: Add-on child restraints, which are purchased by the vehicle owner, are available in four basic types. Selection of a particular restraint should take into consideration not only the child's weight, height, and age but also whether or not the restraint will be compatible with the motor vehicle in which it will be used. For most basic types of child restraints, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the restraint will have a label saying that it meets federal motor vehicle safety standards.


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The restraint manufacturer's instructions that come with the restraint state the weight and height limitations for a particular child restraint. In addition, there are many kinds of restraints available for children with special needs.


{ WARNING


To reduce the risk of neck and head injury during a crash, infants need complete support. This is because an infant's neck is not fully developed and its head weighs so much compared with the rest of its body. In a crash, an infant in a rear-facing child restraint settles into the restraint, so the crash forces can be distributed across the strongest part of an infant's body, the back and shoulders. Infants should always be secured in rear-facing child restraints.


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{ WARNING


Child Restraint Systems


A young child's hip bones are still so small that the vehicle's regular safety belt may not remain low on the hip bones, as it should. Instead, it may settle up around the child's abdomen. In a crash, the belt would apply force on a body area that is unprotected by any bony structure. This alone could cause serious or fatal injuries. To reduce the risk of serious or fatal injuries during a crash, young children should always be secured in appropriate child restraints.


(B) Forward-Facing Child Seat


A forward-facing child seat (B) provides restraint for the child's body with the harness.


(A) Rear‐Facing Infant Seat


A rear-facing infant seat (A) provides restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint.


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Securing an Add-On Child Restraint in the Vehicle { WARNING


A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle. Secure the child restraint properly in the vehicle using the vehicle safety belt or LATCH system, following the instructions that came with that child restraint and the instructions in this manual.


To help reduce the chance of injury, the child restraint must be secured in the vehicle. Child restraint systems must be secured in vehicle seats by lap belts or the lap belt portion of a lap-shoulder belt, or by the LATCH system. See Lower Anchors and Tethers for Children (LATCH System) on page 3‑52 for more information.


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Children can be endangered in a crash if the child restraint is not properly secured in the vehicle. When securing an add-on child restraint, refer to the instructions that come with the restraint which may be on the restraint itself or in a booklet, or both, and to this manual. The child restraint instructions are important, so if they are not available, obtain a replacement copy from the manufacturer. Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle. Be sure to properly secure any child restraint in the vehicle — even when no child is in it. In some areas of the United States and Canada, Certified Child Passenger Safety Technicians (CPSTs) are available to inspect and demonstrate how to correctly use and install child restraints.


(C) Booster Seats


A booster seat (C) is a child restraint designed to improve the fit of the vehicle's safety belt system. A booster seat can also help a child to see out the window.


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Seats and Restraints


In the U.S., refer to the National Highway Traffic Safety Administration (NHTSA) website to locate the nearest child safety seat inspection station. For CPST availability in Canada, check with Transport Canada or the Provincial Ministry of Transportation office. Securing the Child Within the Child Restraint


{ WARNING


A child can be seriously injured or killed in a crash if the child is not properly secured in the child restraint. Secure the child properly following the instructions that came with that child restraint.


Where to Put the Restraint According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. We recommend that children and child restraints be secured in a rear seat, including: an infant or a child riding in a rear-facing child restraint; a child riding in a forward-facing child seat; an older child riding in a booster seat; and children, who are large enough, using safety belts. If a child restraint is secured in the right front passenger seat, and there is a switch on the instrument panel to manually turn off the right front passenger airbag. See Airbag On-Off Switch on page 3‑32 and Securing Child Restraints (Rear Seat Position) on page 3‑58 or Securing Child Restraints (Front Seat-Passenger Sensing System) on page 3‑60 or Securing Child


Restraints (Front Seat-Airbag On/Off Switch) on page 3‑64 for more information, including important safety information. A label on the sun visor says, “Never put a rear-facing child seat in the front.” This is because the risk to the rear-facing child is so great, if the airbag deploys.


{ WARNING


A child in a rear-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates. This is because the back of the rear-facing child restraint would be very close to the inflating airbag. A child in a forward-facing child restraint can be seriously injured or killed if the right front passenger airbag inflates and the passenger seat is in a forward position.


(Continued)


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WARNING (Continued)


Even if the passenger sensing system or airbag switch has turned off the right front passenger frontal airbag, no system is fail-safe. No one can guarantee that an airbag will not deploy under some unusual circumstance, even though it is turned off. Secure rear-facing child restraints in a rear seat, even if the airbag is off. If you secure a forward-facing child restraint in the right front seat, always move the front passenger seat as far back as it will go. It is better to secure the child restraint in a rear seat.


When securing a child restraint in a rear seating position, study the instructions that came with the child restraint to make sure it is compatible with this vehicle. Child restraints and booster seats vary considerably in size, and some may fit in certain seating positions better than others. Always make sure the child restraint is properly secured. Depending on where you place the child restraint and the size of the child restraint, you may not be able to access adjacent safety belt assemblies or LATCH anchors for additional passengers or child restraints. Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the safety belt.


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If the vehicle does not have a rear seat that will accommodate a rear-facing child restraint, a rear-facing child restraint should not be installed in the vehicle, even if the airbag is off. Wherever a child restraint is installed, be sure to secure the child restraint properly. Keep in mind that an unsecured child restraint can move around in a collision or sudden stop and injure people in the vehicle. Be sure to properly secure any child restraint in the vehicle — even when no child is in it.


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Seats and Restraints


Lower Anchors and Tethers for Children (LATCH System) The LATCH system holds a child restraint during driving or in a crash. This system is designed to make installation of a child restraint easier. The LATCH system uses anchors in the vehicle and attachments on the child restraint that are made for use with the LATCH system. Make sure that a LATCH-compatible child restraint is properly installed using the anchors, or use the vehicle's safety belts to secure the restraint, following the instructions that came with that restraint, and also the instructions in this manual. When installing a child restraint with a top tether, you must also use


either the lower anchors or the safety belts to properly secure the child restraint. A child restraint must never be installed using only the top tether strap and anchor. In order to use the LATCH system in your vehicle, you need a child restraint that has LATCH attachments. The child restraint manufacturer will provide you with instructions on how to use the child restraint and its attachments. The following explains how to attach a child restraint with these attachments in your vehicle. Not all vehicle seating positions or child restraints have lower anchors and attachments or top tether anchors and attachments.


Lower Anchors


Lower anchors (A) are metal bars built into the vehicle. There are two lower anchors for each LATCH seating position that will accommodate a child restraint with lower attachments (B).


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Top Tether Anchor


A top tether (A, C) anchors the top of the child restraint to the vehicle. A top tether anchor is built into the vehicle. The top tether attachment (B) on the child restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash.


Your child restraint may have a single tether (A) or a dual tether (C). Either will have a single attachment (B) to secure the top tether to the anchor. Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint.


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Lower Anchor and Top Tether Anchor Locations


Second, Third, and Fourth Row


with Three-Passenger Seat i (Top Tether Anchor): Seating positions with top tether anchors. j (Lower Anchor): Seating positions with two lower anchors. See the information following for installing a child restraint with a top tether in the second, third, and fourth row center positions.


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Do not install three child restraints in the same row at the same time and never install two top tethers using the same top tether anchor.


Second, Third, and Fourth Row


with Three-Passenger Seat — Passenger Van


There are two top tether anchors in the second‐, third‐, and fourth-row three-passenger seats. To install a child restraint in the rear driver-side seating positions, use anchor point (A). To install a child restraint in the rear passenger-side seating positions, use anchor point (B).


Front Passenger Position i (Top Tether Anchor): Seating positions with top tether anchors. The second, third, and fourth row with three-passenger seats have exposed metal lower anchors located in the crease between the seatback and the seat cushion.


To install a child restraint in the rear center seating positions, use anchor point (B). Never install two top tethers using the same top tether anchor. If the vehicle is equipped with a four-passenger fourth‐ or fifth-row seat, it does not have upper or lower anchors. If a child restraint is placed in the four-passenger fourth or fifth-row seat, it must be secured using the vehicle safety belts. See “Rear Seat Position” under Securing Child Restraints (Rear Seat Position) on page 3‑58
or Securing Child Restraints (Front Seat-Passenger Sensing System) on page 3‑60 or Securing Child Restraints (Front Seat-Airbag On/Off Switch) on page 3‑64 for more information.


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Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached, or if the instructions that come with the child restraint say that the top tether must be attached. According to accident statistics, children and infants are safer when properly restrained in a child restraint system or infant restraint system secured in a rear seating position. See Where to Put the Restraint on page 3‑50 for additional information. Securing a Child Restraint Designed for the LATCH System


{ WARNING


If a LATCH-type child restraint is not attached to anchors, the child restraint will not be able to protect the child correctly.


(Continued)


WARNING (Continued)


In a crash, the child could be seriously injured or killed. Install a LATCH-type child restraint properly using the anchors, or use the vehicle safety belts to secure the restraint, following the instructions that came with the child restraint and the instructions in this manual.


{ WARNING


Do not attach more than one child restraint to a single anchor. Attaching more than one child restraint to a single anchor could cause the anchor or attachment to come loose or even break during a crash. A child or others could be injured. To reduce the risk of serious or fatal injuries during a crash, attach only one child restraint per anchor.


Front Passenger Position There is a top tether anchor for the front passenger position with a front passenger seat. The anchor is located at the rear of the seat cushion on the right front passenger seat.


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{ WARNING


Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten. Buckle any unused safety belts behind the child restraint so children cannot reach them. Pull the shoulder belt all the way out of the retractor to set the lock, if the vehicle has one, after the child restraint has been installed.


Notice: Do not let the LATCH

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