2011 Chevrolet Express Owners Manual

1-800-263-7854 (French), or write: General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Vehicle Data Recording and Privacy This GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash, and, if so equipped, to provide antilock braking to help the driver control the vehicle.

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Customer Information

Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: . How various systems in the

vehicle were operating.

. Whether or not the driver and

passenger safety belts were buckled/fastened.

. How far, if at all, the driver was pressing the accelerator and/or brake pedal.

. How fast the vehicle was

traveling.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by the vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.

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Customer Information

13-19

OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.

Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.

Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS‐210/220/310. Operation is subject to the following two conditions: 1. The device may not cause

interference.

2. The device must accept

any interference received, including interference that may cause undesired operation of the device.

Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.

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Customer Information

2 NOTES

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Accessories and

Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-21
Add-On Electrical

Equipment . . . . . . . . . . . . . . . . . . . 9-56
Air Cleaner/Filter, Engine . . . . . 10-18
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag

Adding Equipment to the

Vehicle . . . . . . . . . . . . . . . . . . . . . .3-41
Light On-Off . . . . . . . . . . . . . . . . . .5-18

Airbag System

Check . . . . . . . . . . . . . . . . . . . . . . . .3-42
How Does an Airbag

Restrain? . . . . . . . . . . . . . . . . . . .3-30

Passenger Sensing

System . . . . . . . . . . . . . . . . . . . . . .3-35

What Makes an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-30

What Will You See after an

Airbag Inflates? . . . . . . . . . . . . .3-31

Airbag System (cont.)

When Should an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-28
Where Are the Airbags? . . . . . .3-27

Airbags

On-Off Light . . . . . . . . . . . . . . . . . .5-18
On-Off Switch . . . . . . . . . . . . . . . .3-32
Passenger Status Indicator . . .5-19
Readiness Light . . . . . . . . . . . . . .5-17
Servicing Airbag-Equipped

Vehicles . . . . . . . . . . . . . . . . . . . . .3-40
System Check . . . . . . . . . . . . . . . .3-25
All-Wheel Drive . . . . . . . . . 10-31, 9-32
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-8
Anti-theft

Alarm System Messages . . . . .5-39

Antilock Brake

System (ABS) . . . . . . . . . . . . . . . . 9-33
Warning Light . . . . . . . . . . . . . . . . .5-25

Appearance Care

Exterior . . . . . . . . . . . . . . . . . . . . . 10-96
Interior . . . . . . . . . . . . . . . . . . . . . 10-100
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10

INDEX

i-1

Assistance Program,

Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-13
CD . . . . . . . . . . . . . . . . . . . . . . . . . . .7-13

Audio System

Fixed Mast Antenna . . . . . . . . . .7-12
Radio Reception . . . . . . . . . . . . . .7-12
Theft-Deterrent Feature . . . . . . . . 7-2

Automatic

Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-4

Automatic

Transmission . . . . . . . . . . . 9-25, 9-28
Fluid . . . . . . . . . . . . . . . . . 10-11, 10-14
Manual Mode . . . . . . . . . . . . . . . . .9-30
Shift Lock Control

Function Check . . . . . . . . . . . 10-35
Auxiliary Devices . . . . . . . . . . . . . . 7-19
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-32
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-32

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INDEX

Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30
Jump Starting . . . . . . . . . . . . . . . 10-88
Load Management . . . . . . . . . . . . . 6-7
Power Protection . . . . . . . . . . . . . . 6-8
Voltage and Charging

Messages . . . . . . . . . . . . . . . . . . .5-33
Blade Replacement, Wiper . . . 10-36
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-24
Brake System Warning Light . . . 5-24
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-29
Parking . . . . . . . . . . . . . . . . . . . . . . .9-34
System Messages . . . . . . . . . . . .5-33
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-16
Bulb Replacement . . . . . . . . . . . . 10-43

Center High-Mounted

Stoplamp (CHMSL) . . . . . . . 10-42

Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . . . . 10-40
Halogen Bulbs . . . . . . . . . . . . . . 10-37

Bulb Replacement (cont.)

Headlamps . . . . . . . . . . 10-37, 10-38
License Plate Lamps . . . . . . . 10-42
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Buying New Tires . . . . . . . . . . . . . 10-69

Charging System Light Check

. . . . . . . . 5-20

Engine Light . . . . . . . . . . . . . . . . . .5-21
Ignition

Transmission Lock . . . . . . . . 10-35

Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California

Fuel Requirements . . . . . . . . . . .9-40
Perchlorate Materials

Requirements . . . . . . . . . . . . . . .10-3
Warning . . . . . . . . . . . . . . . . . . . . . .10-3
Canadian Vehicle Owners . . . . . . . . iii Capacities and

Specifications . . . . . . . . . . . . . . . . 12-2

Carbon Monoxide

Engine Exhaust . . . . . . . . . . . . . . .9-24
Winter Driving . . . . . . . . . . . . . . . . . 9-9
Cargo Door Relocking . . . . . . . . . . 2-8
Cautions, Danger, and

Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD Player . . . . . . . . . . . . . . . . . . . . . 7-13
Center High-Mounted

Stoplamp (CHMSL) . . . . . . . . . 10-42
Chains, Tire . . . . . . . . . . . . . . . . . . 10-75

Child Restraints

Infants and Young

Children . . . . . . . . . . . . . . . . . . . . .3-45

Lower Anchors and

Tethers for Children . . . . . . . . .3-52
Older Children . . . . . . . . . . . . . . . .3-43
Securing . . . . . . . . . . 3-58, 3-60, 3-64
Systems . . . . . . . . . . . . . . . . . . . . . .3-48
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-45
Cleaning

Exterior Care . . . . . . . . . . . . . . . 10-96
Interior Care . . . . . . . . . . . . . . . 10-100

Climate Control System

Rear Heating System . . . . . . . . . . 8-5
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-11

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Collision Damage Repair . . . . . 13-12
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Messages . . . . . . . . . . . . . . . . . . . .5-33
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-14
Coolant

Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Engine Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-15
Cooling System . . . . . . . . . . . . . . . 10-19
Engine Messages . . . . . . . . . . . .5-34

Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cruise Control . . . . . . . . . . . . . . . . . 9-37
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-27
Customer Assistance . . . . . . . . . . 13-7
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)

Users . . . . . . . . . . . . . . . . . . . . . . .13-7

Customer Information Service Publications

Ordering Information . . . . . . 13-15

Customer Satisfaction

Procedure . . . . . . . . . . . . . . 13-2, 13-4

Damage Repair, Collision . . . . . 13-12
Danger, Warnings, and

Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv . . . . . . . 13-18

Data Recorders, Event Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Devices, Auxiliary . . . . . . . . . . . . . 7-19
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-6
Door

Ajar Messages . . . . . . . . . . . . . . .5-34
Cargo Door Relocking . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-8
Rear Doors . . . . . . . . . . . . . . . . . . .2-12
Side . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Sliding . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Drive Belt Routing, Engine . . . . . 12-4

INDEX

i-3

Drive Systems

All-Wheel Drive . . . . . . . 10-31, 9-32

Driver Information

Center (DIC) . . . . . . . . . . . . . . . . . 5-28

Driving

Characteristics and

Towing Tips . . . . . . . . . . . . . . . . .9-45
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
For Better Fuel Economy . . . . .1-20
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . .9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Dual Tire

Rotation . . . . . . . . . . . . . . . . . . . . 10-68

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INDEX

E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-42
Electrical Equipment,

Add-On . . . . . . . . . . . . . . . . . . . . . . 9-56

Electrical System

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-45
Floor Console Fuse Block . . 10-50
Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-45
Overload . . . . . . . . . . . . . . . . . . . 10-44

Engine

Air Cleaner/Filter . . . . . . . . . . . 10-18
Check and Service Engine

Soon Light . . . . . . . . . . . . . . . . . .5-21
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-20
Coolant Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-15
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . .5-34

Engine (cont.)

Drive Belt Routing . . . . . . . . . . . .12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . .9-24
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Heater . . . . . . . . . . . . . . . . . . . . . . . .9-20
Oil Pressure Gauge . . . . . . . . . .5-14
Overheating . . . . . . . . . . . . . . . . 10-24
Power Messages . . . . . . . . . . . . .5-36
Pressure Light . . . . . . . . . . . . . . . .5-26
Running While Parked . . . . . . . .9-24
Starting . . . . . . . . . . . . . . . . . . . . . . .9-18

Engine Oil

Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . .5-35

Enhanced Technology

Glass . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Entry/Exit Lighting . . . . . . . . . . . . . . 6-7
Equipment, Towing . . . . . . . . . . . . 9-53
Event Data Recorders . . . . . . . . 13-18
Extender, Safety Belt . . . . . . . . . . 3-23
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2

Fan

Engine . . . . . . . . . . . . . . . . . . . . . . 10-26
Fast Idle System . . . . . . . . . . . . . . . 9-20
Filter,

Engine Air Cleaner . . . . . . . . . 10-18
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-76
Changing . . . . . . . . . . . . . . . . . . . 10-77
Floor Mats . . . . . . . . . . . . . . . . . . .10-103
Fluid

Automatic

Transmission . . . . . . . 10-11, 10-14
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-29
Power Steering . . . . . . . . . . . . . 10-26
Washer . . . . . . . . . . . . . . . . . . . . . 10-27
Front Axle . . . . . . . . . . . . . . . . . . . . 10-32
Front Seats

Adjustment . . . . . . . . . . . . . . . . . . . . 3-2
Front Storage . . . . . . . . . . . . . . . . . . . 4-1
Front Turn Signal

Bulb Replacement . . . . . . . . . . 10-40

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Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Additives . . . . . . . . . . . . . . . . . . . . .9-40
E85 (85% Ethanol) . . . . . . . . . . .9-42
Filling a Portable Fuel

Container . . . . . . . . . . . . . . . . . . .9-44
Filling the Tank . . . . . . . . . . . . . . .9-43
Fuels in Foreign Countries . . . .9-40
Gasoline Specifications . . . . . . .9-40
Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-13
Recommended . . . . . . . . . . . . . . .9-40
Requirements, California . . . . .9-40
System Messages . . . . . . . . . . . .5-36

Fuel Economy

Driving . . . . . . . . . . . . . . . . . . . . . . . .1-20
Full-Size Spare Tire . . . . . . . . . . 10-88
Fuses

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-45
Floor Console Fuse Block . . 10-50
Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-45

INDEX

i-5

Gasoline

Specifications . . . . . . . . . . . . . . . . .9-40

Gauges

Engine Coolant

Temperature . . . . . . . . . . . . . . . .5-15
Engine Oil Pressure . . . . . . . . . .5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .5-13
Odometer . . . . . . . . . . . . . . . . . . . . .5-12
Speedometer . . . . . . . . . . . . . . . . .5-12
Trip Odometer . . . . . . . . . . . . . . . .5-12
Voltmeter . . . . . . . . . . . . . . . . . . . . .5-16
Warning Lights and

Indicators . . . . . . . . . . . . . . . . . . .5-10

General Information

Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-45
Vehicle Care . . . . . . . . . . . . . . . . . .10-2

Glass, Enhanced

Technology . . . . . . . . . . . . . . . . . . . 2-19

GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . . . 13-8

Halogen Bulbs . . . . . . . . . . . . . . . . 10-37
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-38
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-37
Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . .5-27
High/Low Beam Changer . . . . . . 6-3
Heated Mirrors . . . . . . . . . . . . . . . . . 2-16
Heater

Engine . . . . . . . . . . . . . . . . . . . . . . . .9-20
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-27
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-8
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . . . 3-12

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INDEX

Idle System

Fast . . . . . . . . . . . . . . . . . . . . . . . . . .9-20
Ignition Positions . . . . . . . . . . . . . . 9-17
Ignition Transmission Lock

Check . . . . . . . . . . . . . . . . . . . . . . . 10-35
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-13
Infants and Young Children,

Restraints . . . . . . . . . . . . . . . . . . . . 3-45
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Jump Starting . . . . . . . . . . . . . . . . . 10-88

Key and Lock Messages . . . . . . . 5-37
Keyless Entry

Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Labeling, Tire Sidewall . . . . . . . . 10-53
Lamp Messages . . . . . . . . . . . . . . . 5-37
Lamps

Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off

Reminder . . . . . . . . . . . . . . . . . . . . 6-2
License Plate . . . . . . . . . . . . . . . 10-42
Malfunction Indicator . . . . . . . . .5-21
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Taillamps . . . . . . . . . . . . . . . . . . . 10-40
Lap-Shoulder Belt . . . . . . . . . . . . . 3-18
LATCH System

Replacing Parts after a

Crash . . . . . . . . . . . . . . . . . . . . . . .3-58

LATCH, Lower Anchors and

Tethers for Children . . . . . . . . . . 3-52
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting

Entry/Exit . . . . . . . . . . . . . . . . . . . . . . 6-7
Illumination Control . . . . . . . . . . . . 6-6

Lights

Airbag On-Off . . . . . . . . . . . . . . . . .5-18
Airbag Readiness . . . . . . . . . . . . .5-17
Antilock Brake System

(ABS) Warning . . . . . . . . . . . . . .5-25
Brake System Warning . . . . . . .5-24
Charging System . . . . . . . . . . . . .5-20
Cruise Control . . . . . . . . . . . . . . . .5-27
Engine Oil Pressure . . . . . . . . . .5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On . . . . . . . . . . . . . . . .5-27
High/Low Beam Changer . . . . . . 6-3
Safety Belt Reminders . . . . . . . .5-16
Security . . . . . . . . . . . . . . . . . . . . . .5-27
StabiliTrak® Indicator . . . . . . . . .5-25
Tire Pressure . . . . . . . . . . . . . . . . .5-26
Tow/Haul Mode . . . . . . . . . . . . . . .5-25
Locking Rear Axle . . . . . . . . . . . . . 9-36
Locks

Automatic Door . . . . . . . . . . . . . . . . 2-8
Cargo Door Relocking . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

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Locks (cont.)

Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Lower Anchors and Tethers

for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . 3-52

Maintenance

Records . . . . . . . . . . . . . . . . . . . . .11-11

Maintenance Schedule

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . . 11-8
Scheduled Maintenance . . . . . . 11-3
Malfunction Indicator Lamp . . . . 5-21
Manual Mirrors . . . . . . . . . . . . . . . . 2-15
Manual Mode . . . . . . . . . . . . . . . . . . 9-30
Manual Windows . . . . . . . . . . . . . . 2-17
Messages

Airbag System . . . . . . . . . . . . . . . .5-38
Anti-theft Alarm System . . . . . . .5-39
Battery Voltage and

Charging . . . . . . . . . . . . . . . . . . . .5-33
Brake System . . . . . . . . . . . . . . . .5-33

Messages (cont.)

Compass . . . . . . . . . . . . . . . . . . . . .5-33
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-34
Engine Cooling System . . . . . . .5-34
Engine Oil . . . . . . . . . . . . . . . . . . . .5-35
Engine Power . . . . . . . . . . . . . . . .5-36
Fuel System . . . . . . . . . . . . . . . . . .5-36
Key and Lock . . . . . . . . . . . . . . . . .5-37
Lamp . . . . . . . . . . . . . . . . . . . . . . . . .5-37
Ride Control System . . . . . . . . . .5-37
Service Vehicle . . . . . . . . . . . . . . .5-39
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-40
Transmission . . . . . . . . . . . . . . . . .5-41
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-33
Vehicle Reminder . . . . . . . . . . . . .5-41

Mirrors

Convex . . . . . . . . . . . . . . . . . . . . . . .2-14
Heated . . . . . . . . . . . . . . . . . . . . . . .2-16
Manual . . . . . . . . . . . . . . . . . . . . . . .2-15
Manual Rearview . . . . . . . . . . . . .2-16
Power . . . . . . . . . . . . . . . . . . . . . . . .2-15
Trailer Tow . . . . . . . . . . . . . . . . . . . .2-15

Monitor System, Tire

Pressure . . . . . . . . . . . . . . . . . . . . 10-62

INDEX

i-7

New Vehicle Break-In . . . . . . . . . . 9-16
Noise Control System . . . . . . . . 10-33

Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

Off-Road

Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5

Oil

Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7
Engine Oil Life System . . . . . 10-10
Engine Oil Pressure

Gauge . . . . . . . . . . . . . . . . . . . . . .5-14
Messages . . . . . . . . . . . . . . . . . . . .5-35
Pressure Light . . . . . . . . . . . . . . . .5-26
Older Children, Restraints . . . . . 3-43
Online Owner Center . . . . . . . . . . 13-7
OnStar® System . . . . . . . . . . . . . . . 1-21
Operation, Infotainment

System . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Ordering

Service Publications . . . . . . . . 13-15

Outlets

Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheating, Engine . . . . . . . . . . 10-24

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i-8

INDEX

Park

Shifting into . . . . . . . . . . . . . . . . . . .9-22
Shifting out of . . . . . . . . . . . . . . . . .9-23

Parking

Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-34
Brake and P (Park)

Mechanism Check . . . . . . . . 10-36
Over Things That Burn . . . . . . .9-23

Parking Lamps

Bulb Replacement . . . . . . . . . . 10-40

Passenger Airbag Status

Indicator . . . . . . . . . . . . . . . . . . . . . 5-19
Passenger Sensing System . . . 3-35
Perchlorate Materials

Requirements, California . . . . . 10-3

Personalization

Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-42

Phone

Bluetooth . . . . . . . . . . . . . . . . . . . . .7-24

Power

Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . .9-21
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-26
Windows . . . . . . . . . . . . . . . . . . . . .2-17

Pregnancy, Using Safety

Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Privacy

Radio Frequency

Identification (RFID) . . . . . . . 13-19

Program

Courtesy Transportation . . . . .13-11

Proposition 65 Warning,

California . . . . . . . . . . . . . . . . . . . . . 10-3

Radio Frequency

Identification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19

Radios

AM-FM Radio . . . . . . . . . . . . . . . . . . 7-8
Reception . . . . . . . . . . . . . . . . . . . .7-12
Satellite . . . . . . . . . . . . . . . . . . . . . . .7-10
Reading Lamps . . . . . . . . . . . . . . . . . 6-7
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-32
Locking . . . . . . . . . . . . . . . . . . . . . . .9-36
Rear Climate Control System . . . 8-6
Rear Doors . . . . . . . . . . . . . . . . . . . . 2-12
Rear Heating System . . . . . . . . . . . 8-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-5
Rearview Mirrors . . . . . . . . . . . . . . 2-16
Reclining Seatbacks . . . . . . . . . . . . 3-3
Recommended

Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .9-40

Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . . . 11-8

Chevrolet Express Owner Manual - 2011

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Records

Restraints

Maintenance . . . . . . . . . . . . . . . . .11-11

Where to Put . . . . . . . . . . . . . . . . .3-50

Recreational Vehicle

Retained Accessory

Towing . . . . . . . . . . . . . . . . . . . . . . 10-93

Power (RAP) . . . . . . . . . . . . . . . . . 9-21

Reimbursement Program,

Ride Control Systems

GM Mobility . . . . . . . . . . . . . . . . . . 13-8

Messages . . . . . . . . . . . . . . . . . . . .5-37

Remote Keyless Entry

(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-43
Replacement Parts

Airbags . . . . . . . . . . . . . . . . . . . . . . .3-42
Maintenance . . . . . . . . . . . . . . . . .11-10
Replacing Airbag System . . . . . . 3-42
Replacing LATCH System

Parts after a Crash . . . . . . . . . . . 3-58

Replacing Safety Belt

System Parts after a Crash . . . 3-24

Reporting Safety Defects

Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16

Roads

Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6

Roadside Assistance

Program . . . . . . . . . . . . . . . 13-8, 13-10
Rotation, Tires . . . . . . . . . . . . . . . . 10-66
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While

Parked . . . . . . . . . . . . . . . . . . . . . . . 9-24

Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Extender . . . . . . . . . . . . . . . . . . . . . .3-23
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . .3-12
Lap-Shoulder Belt . . . . . . . . . . . .3-18
Reminders . . . . . . . . . . . . . . . . . . . .5-16
Replacing after a Crash . . . . . .3-24
Use During Pregnancy . . . . . . . .3-23

INDEX

i-9

Safety Defects Reporting

Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-9
Safety System Check . . . . . . . . . . 3-23
Satellite Radio . . . . . . . . . . . . . . . . . 7-10
Scheduled Maintenance . . . . . . . 11-3
Scheduling Appointments . . . . . 13-10
Seats

Adjustment, Front . . . . . . . . . . . . . . 3-2
Head Restraints . . . . . . . . . . . . . . . 3-2
Power Adjustment, Front . . . . . . 3-3
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Reclining Seatbacks . . . . . . . . . . . 3-3
Secondary Latch System . . . . . 10-86
Securing Child

Restraints . . . . . . . . 3-58, 3-60, 3-64

Security

Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-27
Vehicle . . . . . . . . . . . . . . . . . . . . . . .2-13

Service

Accessories and

Modifications . . . . . . . . . . . . . . . .10-3
Doing Your Own Work . . . . . . . .10-4
Engine Soon Light . . . . . . . . . . . .5-21

Chevrolet Express Owner Manual - 2011

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i-10

INDEX

Service (cont.)

Maintenance Records . . . . . . .11-11
Maintenance, General

Information . . . . . . . . . . . . . . . . . . 11-1
. . . . .12-1

Parts Identification Label Publications Ordering

Information . . . . . . . . . . . . . . . . 13-15
Scheduling Appointments . . . 13-10
Vehicle Messages . . . . . . . . . . . .5-39
Servicing the Airbag . . . . . . . . . . . 3-40
Shift Lock Control Function

Check, Automatic Transmission . . . . . . . . . . . . . . . . 10-35

Shifting

Into Park . . . . . . . . . . . . . . . . . . . . . .9-22
Out of Park . . . . . . . . . . . . . . . . . . .9-23
Side Door . . . . . . . . . . . . . . . . . . . . . 2-10
Sidemarker

Bulb Replacement . . . . . . . . . . 10-40

Signals, Turn and

Lane-Change . . . . . . . . . . . . . . . . . 6-5
Sliding Door . . . . . . . . . . . . . . . . . . . 2-11
Specifications and

Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-12

StabiliTrak

Indicator Light . . . . . . . . . . . . . . . .5-25
System . . . . . . . . . . . . . . . . . . . . . . .9-34
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-34
Starting the Engine . . . . . . . . . . . . 9-18
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-26
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2

Storage Areas

Front

. . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-19
Swing-out Windows . . . . . . . . . . . . 2-18
Switches

Airbag On-Off . . . . . . . . . . . . . . . . .3-32
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System

Infotainment . . . . . . . . . . . . . . . . . . . 7-1
Noise Control . . . . . . . . . . . . . . . 10-33

Taillamps . . . . . . . . . . . . . . . . . . . . . 10-40
Text Telephone (TTY) Users . . . 13-7
Theft-Deterrent Systems . . . . . . . 2-13
Immobilizer . . . . . . . . . . . . . . . . . . .2-13
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Tires

Buying New Tires . . . . . . . . . . . 10-69
Chains . . . . . . . . . . . . . . . . . . . . . . 10-75
Changing . . . . . . . . . . . . . . . . . . . 10-77
Designations . . . . . . . . . . . . . . . 10-56
Different Size . . . . . . . . . . . . . . . 10-71
Dual Rotation . . . . . . . . . . . . . . . 10-68
Full-Size Spare . . . . . . . . . . . . . 10-88
If a Tire Goes Flat . . . . . . . . . . 10-76
Inflation Monitor System . . . . 10-63
Inspection . . . . . . . . . . . . . . . . . . 10-66
Messages . . . . . . . . . . . . . . . . . . . .5-40
Pressure Light . . . . . . . . . . . . . . . .5-26
Pressure Monitor System . . . 10-62

Chevrolet Express Owner Manual - 2011

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Tires (cont.)

Trailer

Rotation . . . . . . . . . . . . . . . . . . . . 10-66
Secondary Latch System . . . 10-86
Sidewall Labeling . . . . . . . . . . . 10-53
Terminology and

Definitions . . . . . . . . . . . . . . . . . 10-58

Uniform Tire Quality

Tow Mirrors . . . . . . . . . . . . . . . . . . .2-15
Trailer Towing . . . . . . . . . . . . . . . . . 9-48
Transmission

Automatic . . . . . . . . . . . . . . . 9-25, 9-28
Fluid, Automatic . . . . . 10-11, 10-14
Messages . . . . . . . . . . . . . . . . . . . .5-41

Grading . . . . . . . . . . . . . . . . . . . 10-72

Transportation Program,

Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Trip Odometer . . . . . . . . . . . . . . . . . 5-12
Turn and Lane-Change

Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Uniform Tire Quality

Wheel Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-73
Wheel Replacement . . . . . . . . 10-74
When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . 10-68
Tow/Haul Mode . . . . . . . . . . . . . . . . 9-31
Tow/Haul Mode Light . . . . . . . . . . 5-25
Towing

Driving Characteristics . . . . . . . .9-45
Equipment . . . . . . . . . . . . . . . . . . . .9-53
General Information . . . . . . . . . .9-45
Recreational Vehicle . . . . . . . . 10-93
Trailer . . . . . . . . . . . . . . . . . . . . . . . .9-48
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-93

Grading . . . . . . . . . . . . . . . . . . . . . 10-72
Using This Manual . . . . . . . . . . . . . . . . iv

Vehicle Identification

Service Parts Identification

Label . . . . . . . . . . . . . . . . . . . . . . . .12-1
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-8
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Voltmeter Gauge . . . . . . . . . . . . . . 5-16

INDEX

i-11

Vehicle

Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Identification

Number (VIN) . . . . . . . . . . . . . . .12-1
Load Limits . . . . . . . . . . . . . . . . . . .9-12
Messages . . . . . . . . . . . . . . . . . . . .5-33
Personalization . . . . . . . . . . . . . . .5-42
Reminder Messages . . . . . . . . . .5-41
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . .2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93

Vehicle Care

Tire Pressure . . . . . . . . . . . . . . . 10-60

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i-12

INDEX

Warning

Brake System Light . . . . . . . . . . .5-24

Warning Lights, Gauges,

and Indicators . . . . . . . . . . . . . . . . 5-10
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-27
Wheels

Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-73
Different Size . . . . . . . . . . . . . . . 10-71
Replacement . . . . . . . . . . . . . . . 10-74

When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-68
. . . . 3-50

Where to Put the Restraint

Windows . . . . . . . . . . . . . . . . . . . . . . 2-16

Enhanced Technology

Glass . . . . . . . . . . . . . . . . . . . . . . .2-19
Manual . . . . . . . . . . . . . . . . . . . . . . .2-17
Power . . . . . . . . . . . . . . . . . . . . . . . .2-17
Swing-out Windows . . . . . . . . . . .2-18

Windshield

Wiper/Washer . . . . . . . . . . . . . . . . . 5-4

Winter

Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Wiper Blade Replacement . . . . 10-36

Chevrolet Express Owner Manual - 2011

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2011 Chevrolet Express Owner Manual M

In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and

Maintenance . . . . . . . . . . . . . . . . 1-18

Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security. . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-16
Windows . . . . . . . . . . . . . . . . . . . . . 2-16

Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-2
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Airbag System . . . . . . . . . . . . . . . . 3-25
Child Restraints . . . . . . . . . . . . . . 3-43

Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1

Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-33
Vehicle Personalization . . . . . . . 5-42

Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-7

Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-13
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24

Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8

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2011 Chevrolet Express Owner Manual M

Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Drive Systems . . . . . . . . . . . . . . . . 9-32
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33
Ride Control Systems . . . . . . . . 9-34
Cruise Control . . . . . . . . . . . . . . . . 9-37
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-45
Conversions and Add-Ons . . . 9-56

Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Bulb Replacement . . . . . . . . . . 10-37
Electrical System . . . . . . . . . . . . 10-44
Wheels and Tires . . . . . . . . . . . 10-52
Jump Starting . . . . . . . . . . . . . . . 10-88
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Appearance Care . . . . . . . . . . . 10-96

Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-3
Recommended Fluids,

Lubricants, and Parts . . . . . . . 11-8
Maintenance Records . . . . . . . 11-11

Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2

Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-2
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and

Privacy. . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

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Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax® Diesel engine, see the Duramax diesel supplement for additional and specific information on this engine. Keep this manual in the vehicle for quick reference.

Introduction

iii

Canadian Vehicle Owners

Propriétaires Canadiens A French language copy of this manual can be obtained from your dealer or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante: Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
Numéro de poste 6438 de langue française www.helminc.com

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, and EXPRESS are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual.

Litho in U.S.A. Part No. 25953303 B Second Printing

©2010 General Motors LLC. All Rights Reserved.

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iv

Introduction

Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death.

Warning or Caution indicates a hazard that could result in injury or death.

{ WARNING

These mean there is something that could hurt you or other people.

Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty.

Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see the owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.

A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”

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Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar®

$ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/ Low-Beam Changer

Introduction

j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode d : Traction Control M : Windshield Washer Fluid

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vi

Introduction

2 NOTES

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In Brief

1-1

In Brief

Instrument Panel

Instrument Panel . . . . . . . . . . . . . . 1-2

Initial Drive Information

Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-5
Seat Adjustment . . . . . . . . . . . . . . 1-6
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8
Airbag On-Off Switch . . . . . . . . . 1-8

Sensing System for Passenger

Airbag . . . . . . . . . . . . . . . . . . . . . . . 1-8
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel

Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-12
Transmission . . . . . . . . . . . . . . . . 1-14

Vehicle Features

Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-15
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-17
Bluetooth® . . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-17
Cruise Control . . . . . . . . . . . . . . . 1-18
Power Outlets . . . . . . . . . . . . . . . 1-18

Performance and Maintenance StabiliTrak® System . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-19
Engine Oil Life System . . . . . . 1-19
Fuel E85 (85% Ethanol) . . . . . 1-19
Driving for Better Fuel

Economy . . . . . . . . . . . . . . . . . . . 1-20

Roadside Assistance

Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-21

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1-2

In Brief

Instrument Panel

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A. Air Vents on page 8‑8. B. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑28.

C. Turn and Lane‐Change Lever.

See Turn and Lane-Change Signals on page 6‑5. Windshield Wiper/Washer on page 5‑4.

D. Hazard Warning Flashers on

E.

page 6‑5 (Out of View). Instrument Cluster on page 5‑11.

H. I.

J.

Infotainment on page 7‑1. Exterior Lamp Controls on page 6‑1. Instrument Panel Illumination Control on page 6‑6. Dome Lamp Override. See Dome Lamps on page 6‑6.

K. Cruise Control on page 9‑37

(If Equipped) . Fast Idle System (If Equipped). See the Duramax diesel supplement for more information.

F. Shift Lever. See Starting the

L. Steering Wheel Adjustment on

Engine on page 9‑18. Manual Mode on page 9‑30
(If Equipped).

G. Climate Control Systems on

page 8‑1.

page 5‑2.

M. Data Link Connector (DLC)

(Out of View). See Malfunction Indicator Lamp on page 5‑21.

N. Horn on page 5‑4. O. Steering Wheel Controls on

page 5‑2.

In Brief

1-3

P. Tow/Haul Mode Button. See

“Tow/Haul Mode” under Towing Equipment on page 9‑53.

Q. Power Outlets on page 5‑9. R. StabiliTrak® System on

page 9‑34 (If Equipped). S. Airbag On-Off Switch on page 3‑32 (If Equipped) .

T. Front Storage on page 4‑1. U. Passenger Airbag Status

Indicator on page 5‑19
(If Equipped). OnStar® System Button. (If Equipped).

V. Rear Heating System on

page 8‑5 (If Equipped). W. USB Port. See Auxiliary

Devices on page 7‑19.

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1-4

In Brief

Initial Drive Information This section provides a brief overview about some of the important features that may or may not be on your specific vehicle. For more detailed information, refer to each of the features which can be found later in this owner manual.

Remote Keyless Entry (RKE) System The RKE transmitter is used to remotely lock and unlock the doors from up to 60 m (195 feet) away from the vehicle.

Press L and hold for more than 2 seconds to sound the panic alarm. Press L again to cancel the panic alarm. See Keys on page 2‑2 and Remote Keyless Entry (RKE) System Operation on page 2‑3.

Remote Vehicle Start With this feature the engine can be started from outside of the vehicle. Starting the Vehicle 1. Aim the RKE transmitter at the

vehicle. 2. Press Q. 3.

Immediately after completing Step 2, press and hold / until the turn signal lamps flash.

When the vehicle starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on.

RKE Transmitter With Remote

Start Shown

Press K to unlock the driver door. Press K again within 5 seconds to unlock all remaining doors. Press j to unlock only the cargo doors. Press Q to lock all doors. Lock and unlock feedback can be personalized. Press L and release to locate the vehicle.

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Door Locks

Manual Door Locks

The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. Canceling a Remote Start To cancel a remote start: . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off. Turn on the hazard warning flashers. Turn the ignition on and then back off.

See Remote Vehicle Start on page 2‑5.

Lock and unlock the door from the outside using the key or the Remote Keyless Entry (RKE) transmitter, if available. From the inside, slide the manual lever on the door up or down. See Door Locks on page 2‑7.

In Brief

1-5

Power Door Locks On vehicles with power door locks, the switches are located on the doors. T : Press to lock and unlock the doors. See Power Door Locks on page 2‑8.

Windows

Manual Windows Operate the manual windows by turning the hand crank on each door to raise or lower the side door windows. See Manual Windows on page 2‑17.

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1-6

In Brief

Power Windows

If the vehicle has power windows, the controls are located on each of the side doors. The driver door also has a control to operate the front passenger window. Press or pull up on the switch to lower or raise the window.

Seat Adjustment

Manual Seats

Express‐Down The driver window switch also has an express-down feature that allows the window to be lowered without holding the switch. Press fully and release the window switch marked AUTO to activate the express-down mode. This mode can be cancelled at any time by pulling up on the switch. To open the window part way, lightly tap the switch until the window is at the desired position. See Power Windows on page 2‑17.

To adjust a manual seat: 1. Lift the bar to unlock the seat. 2. Slide the seat to the desired position and release the bar.

3. Try to move the seat back and

forth to be sure the seat is locked in place.

See Seat Adjustment on page 3‑2.

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In Brief

1-7

To return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position.

2. Push and pull on the seatback to

make sure it is locked.

See Reclining Seatbacks on page 3‑3.

Power Seats

Reclining Seatbacks

To adjust a power seat, if available, use the controls on the front of the seat: . Adjust the seat by moving the

center knob up, down, right, or left.

. Raise and lower the front or rear

of the seat cushion by moving the right or left lever up or down.

See Power Seat Adjustment on page 3‑3.

To recline the seatback: 1. Lift the lever on the inboard side

of the seat.

2. Move the seatback to the desired position, and then release the lever to lock the seatback in place.

3. Push and pull on the seatback to

make sure it is locked.

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1-8

In Brief

Safety Belts

Airbag On-Off Switch If the instrument panel has one of the switches pictured in the following illustrations, the vehicle has an airbag on-off switch that you can use to manually turn on or off the right front passenger airbag.

Refer to the following sections for important information on how to use safety belts properly. . Safety Belts on page 3‑8. . How to Wear Safety Belts

Properly on page 3‑12. Lap-Shoulder Belt on page 3‑18. Lower Anchors and Tethers for Children (LATCH System) on page 3‑52.

United States

Canada and Mexico

To operate the airbag on‐off switch, use the vehicle key. See Airbag On-Off Switch on page 3‑32 for important information.

Sensing System for Passenger Airbag The passenger sensing system, if equipped, will turn off the right front passenger frontal airbag under certain conditions. The driver airbag and roof‐rail airbags, if equipped, are not affected by this.

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In Brief

1-9

If the vehicle has a passenger sensing system, the passenger airbag status indicator will be visible on the instrument panel when the vehicle is started.

Mirror Adjustment

Exterior Mirrors Vehicles with outside manual mirrors can be adjusted by moving the mirror up and down or left to right so you can see a little of the side of the vehicle, and have a clear view of objects behind you.

Select each mirror by turning the knob clockwise for the passenger side mirror or counterclockwise for the driver side mirror. Adjust the mirror angle by moving the knob in the desired direction. Keep the selector switch in the center position when not adjusting either outside mirror.

United States

Canada and Mexico

See Passenger Sensing System on page 3‑35 for important information.

Vehicles with outside power mirrors have controls located on the driver side door.

Vehicles with towing mirrors can be adjusted manually for a clear view of the objects behind you.

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1-10

In Brief

Manually fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return it to the original position. Interior Mirror Hold the inside rearview mirror in the center to move it for a clearer view behind the vehicle. Adjust the mirror to avoid glare from the headlamps behind. Push the tab, located at the base of the mirror, forward for daytime use and pull it for nighttime use. See Manual Rearview Mirror on page 2‑16.

Steering Wheel Adjustment

Interior Lighting

Dome Lamp The dome lamps come on when any door is opened. They turn off after all the doors are closed.

For vehicles with a tilt steering wheel, the lever is located on the left side of the steering column. To adjust the steering wheel: 1. Pull the lever to move the

steering wheel up or down into a comfortable position.

2. Release the lever to lock the

steering wheel in place.

See Steering Wheel Adjustment on page 5‑2.

The instrument panel brightness knob extends when D is pressed. To manually turn on the dome lamps, press D then turn the knob clockwise to the farthest position. In this position, the dome lamps remain on whether a door is opened or closed.

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E DOME OFF : This button is located above the instrument panel brightness knob. Press the button in and the dome lamps remain off when a door is opened. Press the button again so that the dome lamps come on when a door is opened.

Reading Lamps For vehicles with reading lamps, press the button located next to each lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps cannot be adjusted. For more information on interior lighting, see:

Instrument Panel Illumination Control on page 6‑6.

. Entry/Exit Lighting on page 6‑7.

Exterior Lighting

The exterior lamps control is located on the instrument panel to the left of the steering wheel. O : Briefly turn the control to this position to turn the automatic headlamps and Daytime Running Lamps (DRL) off or back on. For vehicles first sold in Canada, the off position only works for vehicles that are shifted into the P (Park) position.

In Brief

1-11

AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. ; : Turns on the parking lamps, taillamps, instrument panel lights, and license plate lamps. 2 : Turns on the headlamps, parking lamps, taillamps, instrument panel lights, and license plate lamps. For more information, see: . Exterior Lamp Controls on

page 6‑1.

. Exterior Lamps Off Reminder on

page 6‑2.

. Daytime Running Lamps (DRL)

on page 6‑3.

. Automatic Headlamp System on

page 6‑4.

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1-12

In Brief

Windshield Wiper/Washer

Climate Controls

The vehicle's heating, cooling, and ventilation can be controlled with these systems.

The lever is located on the left side of the steering column. 8 : Use for a single wiping cycle. 6 : Use to adjust the delay time between wipes. Turn the band up or down for more frequent wipes or less frequent wipes. d : Slow wipes. a : Fast wipes. 9 : Use to turn the wipers off. L : Push the paddle on top of the multifunction lever to spray washer fluid on the windshield. See Windshield Wiper/Washer on page 5‑4.

Vehicles Without Air Conditioning

A. Fan Control B. Temperature Control C. Air Delivery Mode Control

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In Brief

1-13

See Climate Control Systems on page 8‑1. See Rear Heating System on page 8‑5 (If Equipped) or Rear Climate Control System on page 8‑6
(If Equipped).

Vehicles With Air Conditioning

A. Fan Control B. Temperature Control

C. Air Delivery Mode Control D. Rear Window Defogger

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1-14

In Brief

Transmission

Range Selection Mode

The vehicle may have a Range Selection Mode. The Range Selection Mode helps control the vehicle's transmission and vehicle speed while driving down hill or towing a trailer by letting you select a desired range of gears.

Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9‑31. While using Range Selection Mode, Cruise Control and the Tow/Haul Mode can be used.

To use this feature, do the following: 1. Move the shift lever to

M (Manual Mode).

2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions.

When M (Manual Mode) is selected a number displays in the DIC next to the M indicating the current gear.

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Vehicle Features Radio(s)

Radio with CD (MP3)

O : Press to turn the system on and off. Turn to increase or decrease the volume.

BAND: Press to choose between FM1, FM2, AM, and XM™. f : Select radio stations.

In Brief

1-15

© ¨ : Seek or scan stations. 4 : Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS station or MP3 song. A choice of additional information such as: Channel, Song, Artist, and CAT (category) can display. Continue pressing to highlight the desired tab, or press the softkey located under any one of the tabs and the information about that tab displays. For more information about these and other radio features, see Infotainment on page 7‑1.

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1-16

In Brief

Storing a Favorite Station Depending on which radio the vehicle has, radio stations are stored as either favorites or presets. For vehicles with a FAV button, a maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM and FM stations. If the radio does not have a FAV button, up to 18 stations (six FM1, six FM2, and six AM), can be programmed on the six numbered buttons. For more information on storing a favorite station, see Operation on page 7‑3.

Setting the Clock To set the time and date for the Radio with CD (MP3): 1. Press H and the HR, MIN, MM, DD, YYYY (hour, minute, month, day, and year) displays.

2. Press the softkey located below

3.

any one of the tabs that you want to change. Increase or decrease the time or date, depending on the radio, by pressing the © SEEK ¨ arrows, s / \ REV/FWD buttons or by turning f clockwise or counterclockwise.

For detailed instructions on setting the clock for your specific audio