2004 Chevrolet Express Owners Manual

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the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, kingpin bushings, steering linkage and rear driveline center splines. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. (c) Visually inspect hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, ﬁttings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.) 6-8 (f) Lubricate all key lock cylinders, hood hinges, hood prop rod pivot, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, latches, locks, fuel door hinge and any moving seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better and not stick or squeak. (g) Vehicles with GVWR above 10,000 lbs. only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable only to vehicles sold in the United States. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police or delivery service. (i) Drain, ﬂush and reﬁll cooling system. See Engine Coolant on page 5-22 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (k) Clean and repack the front wheel bearings (or at each brake relining, whichever occurs ﬁrst). (l) Inspect system. Check all fuel and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly (if equipped). Replace as needed. (m) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. 6-9 Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-14. At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000km) For vehicles with dual wheels, check dual wheel nut torque. For proper torque, see Capacities and Speciﬁcations on page 5-106. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-22 for further details. It is important to check your oil regularly 6-10 Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary. At Least Once a Year Starter Switch Check At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Do not forget to check your spare tire. See Tires on page 5-59 for further details. Check to make sure the spare tire is stored securely. Push, pull and then try to rotate or turn the spare tire. If it moves, tighten it. See Changing a Flat Tire on page 5-77. {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-26 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service. 6-11 Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK. Contact your GM Goodwrench dealer if service is required. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-26 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the key to the RUN position, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service. 6-12 (cid:127) (cid:127) Parking Brake and Automatic Transmission Park (P) Mechanism Check Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-13 (cid:127) (cid:127) Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant Engine Oil Engine Coolant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-22. Hydraulic Brake System Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Usage Fluid/Lubricant Windshield Washer Solvent GM Optikleen® Washer Solvent. Parking Brake Cable Guides Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Power Steering System Automatic Transmission GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-III Automatic Transmission Fluid. Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubrication Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. 6-14 Usage Fluid/Lubricant Usage Fluid/Lubricant Front Wheel Bearings Front and Rear Axle Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or GC-LB (GM Part No. U.S. 1051344, in Canada 993037). SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) or equivalent meeting GM Speciﬁcation 9986115. Transfer Case DEXRON®-III Automatic Transmission Fluid. One-Piece Propshaft Slip Yoke Spline, Two-Piece Propshaft Slip-in-Tube Spline Hood Hinges Weatherstrip Conditioning Weatherstrip Squeaks Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 10953511) or lubricant meeting requirements of GM 9985830. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teﬂon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437). 6-15 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained by your dealer. Part Engine (VIN Code) GM Part Number ACDelco® Part Number Engine Air Cleaner/Filter 4.3L (W) V6 4.8L (V), 5.3L (T), 6.0L (U) V8 Engine Oil Filter 4.3L (W) V6 4.8L (V), 5.3L (T), 6.0L (U) V8 Fuel Filter 4.3L (W) V6 4.8L (V), 5.3L (T), 6.0L (U) V8 Passenger Compartment Air Filter Kit 4.3L (W) V6 4.8L (V), 5.3L (T), 6.0L (U) V8 PCV Valve 4.3L (W) V6 Spark Plugs 4.3L (W) V6 4.8L (V), 5.3L (T), 6.0L (U) V8 Wiper Blades Wiper Blade Length Wiper Blade Type 6-16 — — 25010792 25010633 25121792 25121792 52485513 52485513 6487532 25162556 — 15153642 A1621C A1621C PF47 PF44 GF626 GF626 — — CV 769-C 41–932 41–985 — 22 inches (56.0 cm) ITTA Engine Drive Belt Routing V6 Engine V8 Engine 6-17 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2 in this section. Any additional information from Owner Checks and Services on page 6-10 can be added on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-18 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-19 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-20 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-3 Customer Assistance for Text Telephone (TTY) Users ................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Program for Persons with Disabilities ..................................................7-5 Roadside Assistance Program ..........................7-5 Courtesy Transportation ...................................7-7 Vehicle Data Collection and Event Data Records .....................................................7-9 Reporting Safety Defects ................................7-10 Reporting Safety Defects to the United States Government ..............................................7-10 Reporting Safety Defects to the Canadian Government ..............................................7-10 Reporting Safety Defects to General Motors .....7-10 Service Publications Ordering Information .........7-11 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) (cid:127) Dealership name and location (cid:127) Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Online Owner Center The Owner Center is a resource for your GM ownership needs. You can ﬁnd your speciﬁc vehicle information all in one place. The Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner’s manual. (United States only) (cid:127) Keep track of your vehicle’s service history and maintenance schedule. Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. (United States only) Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com. (United States) or My GM Canada within www.gmcanada.com (Canada). 7-3 (cid:127) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States – Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA® (243-8872) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 7-4 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada – Customer Assistance General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Overseas – Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Program for Persons with Disabilities This program, available to qualiﬁed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.). This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, see your GM dealer or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830. Roadside Assistance Program Security While You Travel 1-800-CHEV-USA (243-8872) As the proud owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Chevrolet’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. Lock-out Service (identiﬁcation required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles. 7-5 (cid:127) (cid:127) (cid:127) Emergency Tow: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Assistance when the vehicle is mired in sand, mud or snow. Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. (cid:127) Dealer Locator Service In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone number Telephone number of your location Location of the vehicle (cid:127) Model, year, color, and license plate number (cid:127) Mileage, Vehicle Identiﬁcation Number and delivery date of the vehicle (cid:127) Description of the problem While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-234-8872), text telephone (TTY) users, call 1-888-889-2438. Chevrolet reserves the right to limit services or reimbursement to an owner or driver when, in Chevrolet’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Buick reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. 7-6 (cid:127) (cid:127) (cid:127) (cid:127) Courtesy Transportation Chevrolet has always exempliﬁed quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way or round trip shuttle service to a destination up to 10 miles from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement (ﬁve day maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses (ﬁve day maximum) may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. 7-7 Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum of $30.00 a day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact you dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. 7-8 Vehicle Data Collection and Event Data Records Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash or near crash event by computer systems commonly called event data recorders (EDR). In a crash or near crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as engine speed, brake applications, throttle position, vehicle speed, seat belt usage, airbag readiness, airbag performance data, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the SDM is required. GM will not access information about a crash event or share it with others other than (cid:127) with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law. In addition, once GM collects or receives data, GM may use the data for GM research needs, (cid:127) make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes. Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or SDM. If your vehicle is equipped with OnStar, please check the OnStar subscription service agreement or manual for information on its operations and data collection. 7-9 (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. 7-10 Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00 Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and speciﬁcations for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00 Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). 7-11 Owner’s Information Owner publications are written speciﬁcally for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00 Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123 Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to: Helm, Incorporated P. O. Box 07130 Detroit, MI 48207 Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds. 7-12 A Accessory Power Outlets ................................. 3-18 Adding Equipment to Your Air Bag-Equipped Vehicle ....................................................... 1-76 Adding Washer Fluid ....................................... 5-39 Additional Program Information ........................... 7-8 Additives, Fuel ................................................. 5-6 Add-On Electrical Equipment ........................... 5-101 Add-On Equipment .......................................... 4-36 Adjusting the Speakers (Balance/Fade) .................... 3-47, 3-50, 3-55, 3-67 Air Bag Off Light ..................................................... 3-30 Readiness Light .......................................... 3-29 Air Bag System .............................................. 1-65 Adding Equipment to Your Air Bag-Equipped Vehicle ................................................... 1-76 Air Bag Off Switch ....................................... 1-72 How Does an Air Bag Restrain? .................... 1-70 Servicing Your Air Bag-Equipped Vehicle ......... 1-75 What Makes an Air Bag Inﬂate? .................... 1-70 What Will You See After an Air Bag Inﬂates? .................................................. 1-70 When Should an Air Bag Inﬂate? ................... 1-69 Where Are the Air Bags? .............................. 1-67 Air Bag Systems ............................................. 1-70 Air Cleaner/Filter, Engine ................................. 5-18 Airbag Sensing and Diagnostic Module (SDM) ...... 7-9 All-Wheel Drive ............................................... 5-49 All-Wheel Drive (AWD) System ......................... 2-26 AM ............................................................... 3-76 AM-FM Radio ................................................. 3-45 Antenna, Fixed Mast ....................................... 3-78 Anti-lock Brake System ..................................... 4-6 Anti-Lock Brake, System Warning Light .............. 3-34 Appearance Care ............................................ 5-92 Care of Safety Belts .................................... 5-95 Chemical Paint Spotting ............................... 5-98 Cleaning the Inside of Your Vehicle ................ 5-92 Cleaning the Outside of Your Vehicle .............. 5-95 Finish Damage ............................................ 5-98 Sheet Metal Damage ................................... 5-98 Underbody Maintenance ............................... 5-98 Vehicle Care/Appearance Materials ................ 5-99 Weatherstrips .............................................. 5-95 Ashtrays ........................................................ 3-18 Audio System(s) ............................................. 3-43 AM-FM Radio ............................................. 3-45 Care of Your Cassette Tape Player ................ 3-77 Care of Your CD Player ............................... 3-78 Care of Your CDs ........................................ 3-78 Chime Level Adjustment ............................... 3-78 Fixed Mast Antenna ..................................... 3-78 Radio with Cassette and CD ......................... 3-53 Radio with CD ............................................ 3-48 Radio with Six-Disc CD ................................ 3-64 Setting the Time for Radios with Radio Data Systems (RDS) ................................ 3-44 Setting the Time for Radios without Radio Data Systems (RDS) ................................ 3-44 Theft-Deterrent Feature ................................ 3-76 Understanding Radio Reception ..................... 3-76 Automatic Transmission Fluid .......................................................... 5-19 Operation ................................................... 2-24 Brake Parking ...................................................... 2-26 System Warning Light .................................. 3-33 Brake Adjustment ............................................ 5-42 Brake Fluid .................................................... 5-40 Brake Pedal Travel ......................................... 5-42 Brake Wear ................................................... 5-42 Brakes .......................................................... 5-40 Braking ........................................................... 4-6 Braking in Emergencies ..................................... 4-8 Break-In, New Vehicle ..................................... 2-20 Bulb Replacement ........................................... 5-53 Front Turn Signal, Sidemarker and Parking Lamps ......................................... 5-55 Halogen Bulbs ............................................ 5-53 Headlamps ................................................. 5-53 Replacement Bulbs ...................................... 5-57 Taillamps .................................................... 5-55 Buying New Tires ........................................... 5-71 Backing Up .................................................... 4-49 Battery .......................................................... 5-43 Battery Replacement ......................................... 2-6 Battery Run-Down Protection ............................ 3-17 Before Leaving on a Long Trip ......................... 4-22 California Fuel .................................................. 5-5 Canada – Customer Assistance .......................... 7-4 Canadian Owners ................................................ ii Canadian Roadside Assistance ........................... 7-6 Capacities and Speciﬁcations .......................... 5-106 Carbon Monoxide ........................... 4-26, 4-37, 2-30 Care of Safety Belts ................................................ 5-95 Your Cassette Tape Player ............................ 3-77 Your CD Player ........................................... 3-78 Your CDs ................................................... 3-78 Cargo Door Relocking ....................................... 2-8 Cargo Vans and Cab and Chassis Models with an Air Bag Off Switch .................................. 1-46 Cargo Vans and Cab and Chassis Models without an Air Bag Off Switch ........................ 1-45 Cargo Vans with a Passenger Air Bag and an Air Bag Off Switch, Passenger Vans and Cab and Chassis Models .................................... 1-35 Cargo Vans with a Passenger Air Bag and without an Air Bag Off Switch ........................ 1-38 Cassette Tape Messages ................................. 3-61 CD Adapter Kits ............................................. 3-61 CD Messages ................................ 3-52, 3-64, 3-75 Center High Mounted Stoplamp (CHMSL) ........... 5-57 Center High-Mounted Stoplamp ......................... 3-15 Center Passenger Position, Safety Belts ..... 1-24, 1-25 Chains, Tires .................................................. 5-75 Charging System Light .................................... 3-31 Check Engine Light ............................................... 3-36 Gages Warning Light ................................... 3-42 Check Engine Light ......................................... 3-36 Checking Brake Fluid ...................................... 5-41 Checking Coolant ............................................ 5-24 Checking Engine Oil ........................................ 5-13 Checking Things Under the Hood ....................... 5-9 Checking Your Restraint Systems ...................... 1-76 Chemical Paint Spotting ................................... 5-98 Child Restraints Child Restraint Systems ............................... 1-40 Infants and Young Children ........................... 1-34 Lower Anchorages and Top Tethers for Children (LATCH System) .......................... 1-49 Older Children ............................................. 1-32 Securing a Child Restraint Designed for the LATCH System ................................ 1-51, 1-52 Securing a Child Restraint in a Center Seat Position ................................... 1-57, 1-58 Securing a Child Restraint in a Rear Outside Seat Position ........................................... 1-54 Securing a Child Restraint in the Right Front Seat Position ........................................... 1-60 Top Strap ................................................... 1-47 Top Strap Anchor Location ............................ 1-48 Where to Put the Restraint ........................... 1-43 Chime Level Adjustment .................................. 3-78 Cigarette Lighter ............................................. 3-18 Cooling System .............................................. 5-28 Cruise Control ................................................ 3-11 Cruise Control Light ........................................ 3-40 Current and Past Model Order Forms ................ 7-12 Customer Assistance Information Courtesy Transportation .................................. 7-7 Customer Assistance for Text Telephone (TTY) Users ............................... 7-4 Customer Assistance Offices ........................... 7-4 Customer Satisfaction Procedure ..................... 7-2 GM Mobility Program for Persons with Disabilities ................................................ 7-5 Reporting Safety Defects to General Motors ........................................ 7-10 Reporting Safety Defects to the Canadian Government ............................................ 7-10 Reporting Safety Defects to the United States Government ............................................ 7-10 Roadside Assistance Program ......................... 7-5 Service Publications Ordering Information ........ 7-11 Cleaning Inside of Your Vehicle .................................. 5-92 Outside of Your Vehicle ................................ 5-95 Underbody Maintenance ............................... 5-98 Weatherstrips .............................................. 5-95 Cleaning Aluminum Wheels .............................. 5-97 Cleaning Exterior Lamps/Lenses ....................... 5-96 Cleaning Fabric/Carpet .................................... 5-92 Cleaning Glass Surfaces .................................. 5-94 Cleaning Interior Plastic Components ................. 5-94 Cleaning Leather ............................................ 5-94 Cleaning the Top of the Instrument Panel ........... 5-94 Cleaning the Windshield and Wiper Blades ......... 5-97 Cleaning Tires ................................................ 5-97 Cleaning Vinyl ................................................ 5-94 Climate Control System ................................... 3-19 Outlet Adjustment ........................................ 3-22 Rear Air Conditioning and Heating System ...... 3-23 Rear Heating System ................................... 3-22 Control of a Vehicle .......................................... 4-5 Coolant Engine Temperature Gage ............................ 3-35 Heater, Engine ............................................ 2-23 Low Warning Light ....................................... 3-35 D Daytime Running Lamps .................................. 3-15 Daytime Running Lamps Indicator Light ............. 3-41 Defensive Driving ............................................. 4-2 Defogging and Defrosting ................................. 3-20 Doing Your Own Service Work ........................... 5-3 Dome Lamp Override ...................................... 3-16 Dome Lamps ................................................. 3-17 Door 60/40 Swing-Out Side Door ........................... 2-13 Cargo Door Relocking .................................... 2-8 Locks .......................................................... 2-7 Power Door Locks ......................................... 2-8 Rear Door Security Locks ............................... 2-9 Rear Doors ................................................. 2-14 Sliding Side Door ........................................ 2-11 Position, Safety Belt ..................................... 1-16 Engine Driver Driving At Night ..................................................... 4-16 City ........................................................... 4-20 Defensive ..................................................... 4-2 Drunken ....................................................... 4-2 Freeway ..................................................... 4-21 Hill and Mountain Roads .............................. 4-24 In Rain and on Wet Roads ........................... 4-17 Winter ........................................................ 4-26 Driving On Grades .......................................... 4-50 Driving on Snow or Ice .................................... 4-27 Driving Through Deep Standing Water ............... 4-19 Driving Through Flowing Water ......................... 4-19 Driving with a Trailer ....................................... 4-48 Dual Stage Air Bags ........................................ 1-69 Dual Tire Operation ......................................... 5-68 Electrical System Add-On Equipment ..................................... 5-101 Fuses and Circuit Breakers ......................... 5-102 Headlamp Wiring ....................................... 5-101 Windshield Wiper Fuses ............................. 5-101 Electronic Road-Speed Governor ....................... 3-28 Emissions Inspection and Maintenance Programs ................................................... 3-38 Air Cleaner/Filter ......................................... 5-18 Battery ....................................................... 5-43 Change Engine Oil Light ............................... 3-39 Check and Service Engine Soon Light ............ 3-36 Coolant ...................................................... 5-22 Coolant Heater ............................................ 2-23 Coolant Temperature Gage ........................... 3-35 Drive Belt Routing ....................................... 6-17 Engine Compartment Overview ...................... 5-12 ..................................................... 2-30 Exhaust Flat Tire ........................................................ 5-76 Flat Tire, Changing ......................................... 5-77 Floor Console Fuse Block .............................. 5-102 Fluid Automatic Transmission ................................ 5-19 Power Steering ........................................... 5-37 Windshield Washer ...................................... 5-38 FM ............................................................... 3-76 Following Distance .......................................... 4-49 Front Axle ...................................................... 5-51 ............................................................... 5-4 Fuel Additives ...................................................... 5-6 California Fuel .............................................. 5-5 Filling a Portable Fuel Container ..................... 5-9 Filling Your Tank ........................................... 5-7 Fuels in Foreign Countries .............................. 5-6 Gage ......................................................... 3-42 Gasoline Octane ........................................... 5-4 Gasoline Speciﬁcations .................................. 5-5 Fuel Regulator ................................................ 2-23 Fuses Fuses and Circuit Breakers ......................... 5-102 Windshield Wiper ....................................... 5-101 Engine (cont.) Fan Noise .................................................. 5-37 Oil ............................................................. 5-13 Overheating ................................................ 5-26 Reduced Power Light ................................... 3-41 Starting ...................................................... 2-22 Engine Compartment Fuse Block ..................... 5-104 Engine Oil Additives ........................................ 5-16 Entry Lighting ................................................. 3-17 Event Data Records (EDR) ................................ 7-9 Exit Lighting ................................................... 3-17 Extender, Safety Belt ....................................... 1-31 Exterior Lamps ............................................... 3-14 Filter Engine Air Cleaner ...................................... 5-18 Finding a Program Type (PTY) Station ....... 3-56, 3-68 Finding a Station .................... 3-45, 3-48, 3-54, 3-65 Finish Care .................................................... 5-96 Finish Damage ............................................... 5-98 Fixed Mast Antenna ........................................ 3-78 Flash-To-Pass Feature ....................................... 3-9 G Gage Check Gages Warning Light .......................... 3-42 Engine Coolant Temperature ......................... 3-35 Fuel .......................................................... 3-42 Oil Pressure ............................................... 3-38 Speedometer .............................................. 3-27 Voltmeter Gage ........................................... 3-32 Gasoline Octane ........................................................ 5-4 Speciﬁcations ............................................... 5-5 GM Mobility Program for Persons with Disabilities .................................................... 7-5 Hazard Warning Flashers ................................... 3-6 Headlamp High/Low Beam Changer .................... 3-9 Headlamp Wiring ........................................... 5-101 Headlamps .................................................... 5-53 Bulb Replacement ....................................... 5-53 Front Turn Signal, Sidemarker and Parking Lamps ......................................... 5-55 Halogen Bulbs ............................................ 5-53 Highway Hypnosis ........................................... 4-23 Hill and Mountain Roads .................................. 4-24 Hitches .......................................................... 4-45 Hood Checking Things Under .................................. 5-9 Release ..................................................... 5-10 Horn ............................................................... 3-7 How to Add Coolant to the Coolant Recovery Tank ............................................ 5-30 How to Add Coolant to the Radiator .................. 5-34 How to Add Fluid ............................................ 5-22 How to Check ........................................ 5-19, 5-67 How to Check Lubricant ................................... 5-50 How to Check Power Steering Fluid .................. 5-38 How to Inspect the Engine Air Cleaner/Filter ....... 5-18 How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-15 Hydroplaning .................................................. 4-19 K Keyless Entry System ....................................... 2-3 Keys ............................................................... 2-2 Lamps Exterior ...................................................... 3-14 Interior ....................................................... 3-16 Lamps On Reminder ....................................... 3-15 Lap Belt ........................................................ 1-25 Lap-Shoulder Belt ........................................... 1-16 LATCH System Child Restraints ........................................... 1-49 Securing a Child Restraint Designed for the LATCH System ................................ 1-51, 1-52 Leaving Your Vehicle ....................................... 2-10 Leaving Your Vehicle With the Engine Running ..................................................... 2-28 If No Steam Is Coming From Your Engine .......... 5-27 If Steam Is Coming From Your Engine ............... 5-26 If the Light Is Flashing ..................................... 3-37 If the Light Is On Steady ................................. 3-37 If You Are Caught in a Blizzard ......................... 4-28 If You Are Stuck in Sand, Mud, Ice or Snow ....... 4-30 If You Do Decide To Pull A Trailer ..................... 4-38 Ignition Positions ............................................. 2-20 Infants and Young Children, Restraints ............... 1-34 Inﬂation - Tire Pressure ................................... 5-67 Inside Day/Night Rearview Mirror ...................... 2-32 Instrument Panel Cluster ....................................................... 3-26 Overview ..................................................... 3-4 Instrument Panel Brightness Control .................. 3-16 Interior Lamps ................................................ 3-16 Jump Starting ................................................. 5-44 Light Air Bag Off ................................................. 3-30 Air Bag Readiness ....................................... 3-29 Anti-Lock Brake System Warning ................... 3-34 Brake System Warning ................................. 3-33 Change Engine Oil ...................................... 3-39 Charging System ......................................... 3-31 Check Gages Warning ................................. 3-42 Cruise Control ............................................. 3-40 Daytime Running Lamps Indicator .................. 3-41 Low Coolant Warning ................................... 3-35 Malfunction Indicator .................................... 3-36 Reduced Engine Power ................................ 3-41 Safety Belt Reminder ................................... 3-28 Security ..................................................... 3-40 Stabilitrak® Indicator ..................................... 3-34 Stabilitrak® Not Ready .................................. 3-34 Tow/Haul Mode ........................................... 3-41 Loading Your Vehicle ....................................... 4-31 Locking Rear Axle ............................................ 4-8 Lockout Protection .......................................... 2-10 Locks Cargo Door Relocking .................................... 2-8 Door ........................................................... 2-7 Leaving Your Vehicle .................................... 2-10 Locks (cont.) Lockout Protection ....................................... 2-10 Power Door .................................................. 2-8 Rear Door Security Locks ............................... 2-9 Loss of Control ............................................... 4-15 Low Coolant Warning Light .............................. 3-35 Maintenance Schedule Additional Required Services ........................... 6-6 At Each Fuel Fill ......................................... 6-10 At Least Once a Month ................................ 6-11 At Least Once a Year .................................. 6-11 At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000km) ....................... 6-10 Introduction .................................................. 6-2 Maintenance Footnotes .................................. 6-8 Maintenance Record .................................... 6-18 Maintenance Requirements ............................. 6-2 Normal Maintenance Replacement Parts ......... 6-16 Owner Checks and Services ......................... 6-10 Recommended Fluids and Lubricants ............. 6-14 Scheduled Maintenance ................................. 6-4 Using Your ................................................... 6-2 Your Vehicle and the Environment ................... 6-2 Maintenance When Trailer Towing ..................... 4-51 Making Turns ................................................. 4-49 Malfunction Indicator Light ................................ 3-36 Manual Seats ................................................... 1-3 Manual Windows ............................................ 2-17 Matching Transmitter(s) to Your Vehicle ............... 2-5 Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance ....................... 7-4 Mirrors Manual Rearview Mirror ................................ 2-32 Outside Camper-Type Mirrors ........................ 2-32 Outside Convex Mirror ................................. 2-34 Outside Heated Mirrors ................................ 2-34 Outside Manual Mirror .................................. 2-32 Outside Power Mirrors .................................. 2-33 Model Reference ................................................ vi MyGMLink.com ................................................ 7-3 New Vehicle Break-In ...................................... 2-20 Noise Control System, Tampering ...................... 5-52 Normal Maintenance Replacement Parts ............ 6-16 10 Off-Road Recovery .......................................... 4-13 Oil Change Engine Oil Light ............................... 3-39 Engine ....................................................... 5-13 Pressure Gage ............................................ 3-38 Older Children, Restraints ................................ 1-32 Online Owner Center ........................................ 7-3 OnStar® Personal Calling ................................. 2-36 OnStar® Services ............................................ 2-35 OnStar® System ............................................. 2-35 OnStar® Virtual Advisor .................................... 2-36 Operation Tips ................................................ 3-22 Other Warning Devices ...................................... 3-7 Outlet Adjustment ............................................ 3-22 Outside Camper-Type Mirrors .................................... 2-32 Convex Mirror ............................................. 2-34 Heated Mirrors ............................................ 2-34 Manual Mirror ............................................. 2-32 Power Mirrors ............................................. 2-33 Overseas – Customer Assistance ........................ 7-4 Owner Checks and Services ............................. 6-10 Owners, Canadian ............................................... ii Owner’s Information ........................................ 7-12 P Park (P) Parking Shifting Into ................................................ 2-27 Shifting Out of ............................................ 2-29 Brake ........................................................ 2-26 Over Things That Burn ................................. 2-30 Parking on Hills .............................................. 4-50 Passenger Vans with an Air Bag Off Switch ........ 1-44 Passenger Vans without an Air Bag Off Switch ....................................................... 1-43 Passing ................................................. 4-13, 4-49 Passlock® ...................................................... 2-19 Payload ......................................................... 4-36 Weight of the Trailer ........................................ 4-40 Plan Ahead When Possible ................................ 7-7 Playing a Cassette Tape .................................. 3-59 Playing a CD ................................. 3-50, 3-62, 3-70 Playing a Speciﬁc Loaded CD .......................... 3-72 Playing the Radio ................... 3-45, 3-48, 3-53, 3-64 Power Accessory Outlets ........................................ 3-18 Door Locks .................................................. 2-8 Reduced Engine Light .................................. 3-41 Seat ............................................................ 1-4 Steering Fluid ............................................. 5-37 Windows .................................................... 2-17 Power Steering ............................................... 4-11 Questions and Answers About Safety Belts ......... 1-14 Radiator Pressure Cap .................................... 5-25 Radio Data System (RDS) ....................... 3-56, 3-67 Radio Messages ............................. 3-47, 3-50, 3-59 Radios .......................................................... 3-43 AM-FM Radio ............................................. 3-45 Care of Your Cassette Tape Player ................ 3-77 Care of Your CD Player ............................... 3-78 Care of Your CDs ........................................ 3-78 Radio with Cassette and CD ......................... 3-53 Radio with CD ............................................ 3-48 Radio with Six-Disc CD ................................ 3-64 Setting the Time for Radios with Radio Data Systems (RDS) ........................................ 3-44 Setting the Time for Radios without Radio Data Systems (RDS) ................................ 3-44 Theft-Deterrent ............................................ 3-76 Understanding Reception .............................. 3-76 RDS Messages ...................................... 3-58, 3-69 Reading Lamps .............................................. 3-17 Rear Air Conditioning and Heating System ......... 3-23 Rear Axle ...................................................... 5-50 Locking ........................................................ 4-8 11 Replacing Restraint System Parts After a Crash ..................................................... 1-77 Replacing the Rear Seats .................................. 1-8 Reporting Safety Defects Canadian Government .................................. 7-10 General Motors ........................................... 7-10 United States Government ............................ 7-10 Restraint System Check Checking Your Restraint Systems ................... 1-76 Replacing Restraint System Parts After a Crash .................................................. 1-77 Restraint Systems Checking .................................................... 1-76 Replacing Parts ........................................... 1-77 Resynchronization ............................................. 2-5 Retained Accessory Power (RAP) ...................... 2-21 Right Front Passenger Position, Safety Belts ...... 1-24 Roadside Assistance Program ....................................... 7-5 Rocking Your Vehicle To Get It Out ................... 4-30 Routing, Engine Drive Belt ............................... 6-17 Running Your Engine While You Are Parked ....... 2-31 Rear Door Security Locks .................................. 2-9 Rear Doors .................................................... 2-14 Rear Heating System ...................................... 3-22 Rear Safety Belt Comfort Guides ...................... 1-29 Rear Seat Operation ......................................... 1-6 Rear Seat Outside Passenger Positions ............. 1-26 Rear Seat Passengers, Safety Belts .................. 1-26 Rear Window Defogger .................................... 3-21 Rearview Mirrors ............................................. 2-32 Reclining Seatbacks .......................................... 1-4 Recommended Fluids and Lubricants ................. 6-14 Recreational Vehicle Towing ............................. 4-31 Reduced Engine Power Light ............................ 3-41 Remote Keyless Entry System ............................ 2-3 Remote Keyless Entry System, Operation ............ 2-4 Removing the Flat Tire and Installing the Spare Tire .................................................. 5-84 Removing the Rear Seat ................................... 1-6 Removing the Spare Tire and Tools ................... 5-78 Removing the Wheel Covers ............................ 5-84 Replacement Bulbs ......................................... 5-57 Replacing Brake System Parts .......................... 5-43 12 S Safety Belt Safety Belts Reminder Light ............................................ 3-28 Care of ...................................................... 5-95 Center Passenger Position .................... 1-24, 1-25 Driver Position ............................................ 1-16 How to Wear Safety Belts Properly ................ 1-15 Questions and Answers About Safety Belts ..... 1-14 Rear Safety Belt Comfort Guides for Children and Small Adults ...................................... 1-29 Rear Seat Passengers ................................. 1-26 Right Front Passenger Position ...................... 1-24 Safety Belt Extender .................................... 1-31 Safety Belt Use During Pregnancy ................. 1-23 Safety Belts Are for Everyone ....................... 1-10 Safety Chains ................................................. 4-47 Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4 Seats Manual ........................................................ 1-3 Power Seat .................................................. 1-4 Rear Seat Operation ...................................... 1-6 Reclining Seatbacks ...................................... 1-4 Secondary Latch System ................................. 5-81 Securing a Child Restraint Center Seat Position ............................ 1-57, 1-58 Designed for the LATCH System ........... 1-51, 1-52 Rear Outside Seat Position ........................... 1-54 Right Front Seat Position .............................. 1-60 Security Light ................................................. 3-40 Security While You Travel .................................. 7-5 Service ........................................................... 5-3 Adding Equipment to the Outside of Your Vehicle ..................................................... 5-4 Doing Your Own Work ................................... 5-3 Engine Soon Light ....................................... 3-36 Publications Ordering Information ................... 7-11 Service Bulletins ............................................. 7-11 Service Manuals ............................................. 7-11 Servicing Your Air Bag-Equipped Vehicle ............ 1-75 Setting Preset PTYs ................................ 3-57, 3-69 Setting Preset Stations ............ 3-46, 3-49, 3-54, 3-66 Setting the Time Radios with Radio Data Systems (RDS) ......... 3-44 Radios without Radio Data Systems (RDS) ..... 3-44 Setting the Tone (Bass/Treble) ...................... 3-46, 3-49, 3-55, 3-66 Sheet Metal Damage ....................................... 5-98 Shifting Into Park (P) ....................................... 2-27 Shifting Out of Park (P) ................................... 2-29 13 Shoulder Belt Height Adjuster ........................... 1-17 Single Stage Air Bags ..................................... 1-69 Skidding ........................................................ 4-15 Sliding Side Door ............................................ 2-11 Some Other Rainy Weather Tips ....................... 4-19 Special Fabric Cleaning Problems ..................... 5-93 Speciﬁcations, Capacities ............................... 5-106 Speedometer .................................................. 3-27 Stabilitrak® System ........................................... 4-8 Stabilitrak® Indicator Light ................................. 3-34 Stabilitrak® Not Ready Light .............................. 3-34 Starting Your Engine ....................................... 2-22 Steering ........................................................ 4-11 Steering in Emergencies .................................. 4-12 Steering Tips .................................................. 4-11 Storage Areas ................................................ 2-36 Storing a Flat or Spare Tire and Tools ............... 5-90 Stuck in Sand, Mud, Ice or Snow ...................... 4-30 Sun Visors ..................................................... 2-19 Swing-Out Side Door, 60/40 ............................. 2-13 Swing-Out Windows ........................................ 2-18 Taillamps ....................................................... 5-55 Theft-Deterrent, Radio ..................................... 3-76 Theft-Deterrent Systems ................................... 2-19 Passlock® ................................................... 2-19 Tilt Wheel ........................................................ 3-7 Tire Sidewall Labeling ...................................... 5-60 Tire Size ....................................................... 5-63 Tire Terminology and Deﬁnitions ........................ 5-64 Tires ............................................................. 5-59 Buying New Tires ........................................ 5-71 Chains ....................................................... 5-75 Changing a Flat Tire .................................... 5-77 Dual Tire Operation ..................................... 5-68 If a Tire Goes Flat ....................................... 5-76 Inﬂation - Tire Pressure ................................ 5-67 Inspection and Rotation ................................ 5-68 Uniform Tire Quality Grading ......................... 5-72 Wheel Alignment and Tire Balance ................. 5-73 Wheel Replacement ..................................... 5-74 When It Is Time for New Tires ...................... 5-70 14 To Use the Engine Coolant Heater .................... 2-23 Top Strap ...................................................... 1-47 Top Strap Anchor Location ............................... 1-48 Torque Lock ................................................... 2-29 Total Weight on Your Vehicle’s Tires .................. 4-45 Tow/Haul Mode ............................................... 4-39 Tow/Haul Mode Light ....................................... 3-41 Towing Recreational Vehicle ..................................... 4-31 Towing a Trailer .......................................... 4-37 Your Vehicle ............................................... 4-30 Traction Stabilitrak® System ........................................ 4-8 Traction Control Operation ................................ 4-10 Trailer Brakes ................................................. 4-47 Trailer Wiring Harness ..................................... 4-52 Transfer Case ................................................ 5-49 Transmission Fluid, Automatic ........................................... 5-19 Transmission Operation, Automatic .................... 2-24 Transmission, Transaxle, Transfer Case Unit Repair Manual ............................................ 7-11 Transportation Options ...................................... 7-7 Trip Odometer ................................................ 3-27 Turn and Lane Change Signals .......................... 3-8 Turn Signal/Multifunction Lever ........................... 3-8 Turn Signals When Towing a Trailer .................. 4-49 Understanding Radio Reception ........................ 3-76 Uniform Tire Quality Grading ............................ 5-72 United States – Customer Assistance .................. 7-4 Using Cleaner on Fabric .................................. 5-93 Using Song List Mode ..................................... 3-74 Vehicle Control ........................................................ 4-5 Damage Warnings ........................................... iv Loading ...................................................... 4-31 Symbols ......................................................... iv Vehicle Data Collection and Event Data Records ....................................................... 7-9 Vehicle Identiﬁcation Number (VIN) ............................................ 5-100 Service Parts Identiﬁcation Label .................. 5-100 Vehicle Storage .............................................. 5-43 Ventilation Adjustment ...................................... 3-22 Visor Vanity Mirror .......................................... 2-19 Visors ........................................................... 2-19 Voltmeter Gage .............................................. 3-32 15 When to Check Power Steering Fluid ................ 5-38 When to Inspect the Engine Air Cleaner/Filter ..... 5-18 When You Are Ready to Leave After Parking on a Hill ..................................................... 4-51 Where to Put the Restraint ............................... 1-43 Why Safety Belts Work .................................... 1-11 Windows ....................................................... 2-16 Manual ...................................................... 2-17 Power ........................................................ 2-17 Swing-Out Windows ..................................... 2-18 Windshield Washer ......................................... 3-10 Fluid .......................................................... 5-38 Windshield Wiper Blade Replacement ...................................... 5-58 Fuses ...................................................... 5-101 Windshield Wipers .......................................... 3-10 Winter Driving ................................................ 4-26 Your Vehicle and the Environment ....................... 6-2 Warning Lights, Gages and Indicators ................ 3-25 Warnings Hazard Warning Flashers ............................... 3-6 Other Warning Devices .................................. 3-7 Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv Washing Your Vehicle ...................................... 5-95 Weight of the Trailer Tongue ............................. 4-44 What Kind of Engine Oil to Use ........................ 5-14 What to Do with Used Oil ................................ 5-17 What to Use .................................. 5-23, 5-38, 5-50 Wheels Alignment and Tire Balance .......................... 5-73 Replacement ............................................... 5-74 When to Add Engine Oil .................................. 5-14 When to Change Engine Oil (GM Oil Life System) ................................... 5-16 When to Check .............................................. 5-67 When to Check and Change ............................ 5-19 When to Check Lubricant ................................. 5-50 16

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2004 Chevrolet Express Owners Manual