Download PDF Manual

tire chains on your compact spare.


416


Appearance Care


Cleaning the Inside of Your Vehicle Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended.


If you use abrasive cleaners when


Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: cleaning glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer to remove odors from your vehicle’s upholstery.


417


Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other sharp object to


remove a soil from any interior surface.


(cid:127) Never use a stiff brush. It can cause damage


to your vehicle’s interior surfaces. (cid:127) Never apply heavy pressure or rub


aggressively with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.


(cid:127) Use only mild, neutral-pH soaps. Avoid


laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.


(cid:127) Do not heavily saturate your upholstery while


cleaning.


(cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.


418


Fabric/Carpet Cleaning Fabric/Carpet Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic, and painted surfaces with a clean, damp cloth. Your dealer has cleaners for the cleaning of fabric and carpet. They will clean normal spots and stains very well. If the vehicle has the Ultra Lux® suede fabric, follow the listed procedures except do not use any solvents or dry cleaning products. Here are some cleaning tips: (cid:127) Always read the instructions on the


cleaner label.


(cid:127) Clean up stains as soon as you can, before


they set.


(cid:127) Carefully scrape off any excess stain. (cid:127) Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn.


(cid:127) To avoid forming a ring on fabric after spot cleaning, clean the entire area immediately or it will set.


Most stains can be removed with club soda water. To clean, use the following instructions: 1. For liquids: blot with a clean, soft white cloth.


For solids: remove as much as possible and then vacuum or brush.


2. Apply club soda water to a clean, soft white cloth. Do not over-saturate; the cloth should not drip water.


3. Clean the entire area. Avoid getting the fabric


too wet.


4. Start cleaning from the seams into the stain to


avoid a ring effect.


5. Continue cleaning, using a clean area of the


cloth each time it becomes soiled.


6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth.


Using Cleaner on Fabric 1. First, try the cleaner in an inconspicuous area


to make sure the cleaner does not affect the color of the fabric.


2. For liquids: blot the stain with a clean, soft


white cloth. For solids: remove as much as possible and then vacuum or brush.


3. Spray a small amount of the cleaner onto a


clean, soft white cloth. Do not apply spray directly to the fabric.


4. Start cleaning from the seams into the stain to


avoid a ring effect.


5. Continue cleaning, using a clean area of the


cloth each time it becomes soiled.


6. When the stain is removed, blot the cleaned area with another dry clean, soft white cloth. 7. If the cleaner leaves a ring effect, follow up with the club soda water instructions given earlier in this section.


419


Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee, tea, milk, fruit, fruit juice, jelly, cheese, chocolate, vomit, urine, and blood can be removed using the club soda water instructions given earlier in this section. If an odor lingers after cleaning vomit or urine, treat the area with a water and baking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water. Let dry. Stains caused by oil and grease can be cleaned with an approved GM cleaner and a clean, white cloth. 1. Carefully scrape off excess stain. 2. Clean with cool water and allow to dry


completely.


3. If a stain remains, follow the cleaner


instructions described earlier.


Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.


420


Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.


Care of Safety Belts Keep belts clean and dry.


{CAUTION:


Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 448.


421


Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 422.


Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 426. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle.


Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. Approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 426. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.


422


The vehicle has a basecoat/clearcoat paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle in a garage or covered whenever possible.


Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.


423


Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.


If you use strong soaps, chemicals,


Aluminum or Chrome-Plated Wheels Your vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of your vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels.


424


Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.


Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.


Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer’s body and paint shop.


Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.


425


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.


Vehicle Care/Appearance Materials


Description


Usage


Polishing Cloth Wax-Treated


Tar and Road Oil Remover


Chrome Cleaner and Polish


White Sidewall Tire Cleaner


Vinyl Cleaner


Glass Cleaner


Chrome and Wire Wheel Cleaner


Finish Enhancer


Interior and exterior polishing cloth.


Removes tar, road oil, and asphalt.


Use on chrome or stainless steel.


Removes soil and black marks from whitewalls.


Cleans vinyl.


Removes dirt, grime, smoke and fingerprints.


Removes dirt and grime from chrome wheels and wire wheel covers.


Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.


426


Description


Usage


Vehicle Identification


Swirl Remover Polish


Cleaner Wax


Foaming Tire Shine Low Gloss


Wash Wax Concentrate


Spot Lifter


Odor Eliminator


Removes swirl marks, fine scratches, and other light surface contamination.


Removes light scratches and protects finish.


Cleans, shines, and protects in one step. No wiping necessary.


Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.


Quickly removes spots and stains from carpets, vinyl, and cloth upholstery.


Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.


Vehicle Identification Number (VIN)


This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.


427


Engine Identification The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, specifications, and replacement parts.


Service Parts Identification Label You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle.


Electrical System


Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 88.


428


Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.


Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by fuses and circuit breakers. This greatly reduces the chance of circuit overload and fire caused by electrical problems. Your vehicle has an underhood fuse block and an instrument panel fuse block. To identify and check fuses, circuit breakers, and relays, refer to the Fuse Usage Chart on the inside surface of the fuse panel door.


Instrument Panel Fuse Block The instrument panel fuse block is located on the passenger’s side of the center console, to the left of the glove box near the floor.


Remove the console cover to access the fuse block.


429


Fuses


Usage


10


11


12


13


Automatic Occupant Sensing Module


Power Mirrors


Passenger’s Side Turn Signal


Amplifier


Steering Wheel Illumination


SPARE


SPARE


SPARE


SPARE


SPARE


Spare


Spare


Spare


Spare


Spare


14


15


16


17


18


19


Infotainment


Climate Control System, Remote Function Actuator


Canister Vent


Radio


Cluster


Ignition Switch


Fuses


Usage


Sunroof


Rear Seat Entertainment


Rear Wiper


Liftgate


Airbags


Heated Seats


Driver’s Side Turn Signal


Door Locks


430


Fuses


Usage


Engine Compartment Fuse Block


20


21


22


23


Body Control Module OnStar®


Center High-Mounted Stoplamp, Dimmer


Interior Lights


Relays


Usage


RAP RLY


Retained Accessory Power Relay


REAR


DEFOG RLY Rear Defogger Relay


Circuit Breakers


Usage


PWR WNDW Power Windows


PWR SEATS Power Seats


EMPTY


Empty


Misc.


PLR


Fuse Puller


Usage


The engine compartment fuse block is located on the driver’s side of the engine compartment. See Engine Compartment Overview on page 342
for more information on location.


431


Fuses


Usage


Fuses


Usage


10


11


12


13


14


15


16


17


Cooling Fan 2


Cooling Fan 1


Auxiliary Power


Not Used


Spare


Spare


Anti-lock Brake System


Air Conditioning Clutch


Driver’s Side Low-Beam


Daytime Running Lamp 2


Passenger’s Side High-Beam


Passenger’s Side Park Lamp


Horn


Driver’s Side Park Lamp


Starter


Electronic Throttle Control, Engine Control Module


Emission Device 1


432


18


19


20


21


22


23


24


25


26


27


28


29


30


32


33


34


35


Even Coils, Injectors


Odd Coils, Injectors


Emission Device 2


Spare


Powertrain Control Module, Ignition


Transmission


Mass Airflow Sensor


Airbag Display


Spare


Stoplamp


Passenger’s Side Low-Beam


Driver’s Side High-Beam


Battery Main 3


Spare


Engine Control Module, Battery


Transmission Control Module, Battery


Trailer Park Lamp


Fuses


Usage


36


37


38


39


40


41


42


43


44


45


48


49


50


52


53


Front Wiper


Driver’s Side Trailer Stoplamp, Turn Signal


Spare


Fuel Pump


Not Used


All-Wheel Drive


Regulated Voltage Control


Passenger’s Side Trailer Stoplamp, Turn Signal


Spare


Front, Rear Washer


Rear Defogger


Anti-lock Brake System Motor


Battery Main 2


Daytime Running Lamps


Fog Lamps


Fuses


54


57


63


Relays


31


46


47


51


55


56


58


59


60


61


62


Usage


Climate Control System Blower


Battery Main 1


Megafuse


Usage


Ignition Main


Air Conditioning Compressor Clutch


Powertrain


Spare


Crank


Fan 1


Passenger’s Side Trailer Stoplamp, Turn Signal


Driver’s Side Trailer Stoplamp, Turn Signal


Fan 3


Fan 2


Fuel Pump


433


Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 448 for more information.


Application


Air Conditioning Refrigerant R134a


Cooling System Engine Oil with Filter Fuel Tank


Front-Wheel Drive All-Wheel Drive


Capacities


English


Metric


For the air conditioning system refrigerant


charge amount, see the refrigerant caution label located under the hood. See your dealer for more information.


10.5 qt 4.0 qt


9.9 L 3.8 L


20.5 gal 16.6 gal 4.1 qt 100 lb ft


77.6 L 62.8 L 3.9 L


Transaxle Fluid Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


140 Y


Engine Specifications


Engine 3.4L V6


VIN Code


Transaxle Automatic


Spark Plug Gap 0.060 in (1.52 mm)


434


Section 6


Maintenance Schedule


Maintenance Schedule ................................ 436
Introduction ............................................... 436
Maintenance Requirements ........................ 436
Your Vehicle and the Environment ............ 437
Using the Maintenance Schedule ............... 437
Scheduled Maintenance ............................. 439
Additional Required Services ..................... 442
Maintenance Footnotes .............................. 443


Owner Checks and Services ..................... 444
At Each Fuel Fill ....................................... 445
At Least Once a Month ............................. 445
At Least Once a Year ............................... 446
Recommended Fluids and Lubricants ........ 448
Normal Maintenance Replacement Parts ..... 449
Engine Drive Belt Routing ......................... 450
Maintenance Record .................................. 451


435


Maintenance Schedule


Introduction Important: Keep engine oil at the proper level and change as recommended.


Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.


Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.


436


Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.


Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.


437


This schedule is for vehicles that: (cid:127) carry passengers and cargo within


recommended limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 315.


(cid:127) are driven on reasonable road surfaces within


legal driving limits.


(cid:127) use the recommended fuel. See Gasoline


Octane on page 335.


The services in Scheduled Maintenance on page 439 should be performed when indicated. See Additional Required Services on page 442 and Maintenance Footnotes on page 443 for further information.


{CAUTION:


Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work.


Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts.


438


If you want to purchase service information, see Service Publications Ordering Information on page 475. Owner Checks and Services on page 444 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 448 and Normal Maintenance Replacement Parts on page 449. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.


Scheduled Maintenance When the change engine oil light and/or CHANGE ENGINE OIL SOON message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system.


439


Maintenance I — Use Maintenance I if the light/message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the light/message comes on 10 months or more since the last service or if the light/message has not come on at all for one year.


If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 347 for information on the Engine Oil Life System and resetting the system. When the change engine oil light and/or CHANGE ENGINE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.


440


Scheduled Maintenance


Service


Maintenance I Maintenance II


Change engine oil and filter. See Engine Oil on page 344. Reset oil life system. See Engine Oil Life System on page 347. An Emission Control Service. Visually check for any leaks or damage. See footnote (k). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 349. See footnote (l). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 396 and “Tire Wear Inspection” in At Least Once a Month on page 445. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air filter. See footnote (g). Inspect throttle system. See footnote (j).















• • • • • • •


441


Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.


Additional Required Services 75,000


25,000
(40 000)



50,000
(80 000)



(120 000)



100,000
(160 000)



125,000
(200 000)



150,000
(240 000)



















Service and Miles (Kilometers)


Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 349. Change automatic transaxle fluid (severe service). See footnote (h). Change automatic transaxle fluid (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).


442


Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts, signs of wear. Visually check constant velocity joints, rubber boots, and axle seals for leaks. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield.


(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) If you drive regularly under dusty conditions, the filter may require replacement more often.


443


(h) Change automatic transaxle fluid if the vehicle is mainly driven under one or more of these conditions:


− In heavy city traffic where the outside


temperature regularly reaches 90°F (32°C) or higher.


− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police,


or delivery service.


(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 352 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear.


(k) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (l) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.


Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 448.


444


At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 390. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 404. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 396.


At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 344
for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 352 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.


445


At Least Once a Year Starter Switch Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough


room around the vehicle.


2. Firmly apply both the parking brake and the


regular brake. See Parking Brake on page 122. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.


3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.


Automatic Transaxle Shift Lock Control System Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough


room around the vehicle. It should be parked on a level surface.


2. Firmly apply the parking brake. See Parking


Brake on page 122. Be ready to apply the regular brake immediately if the vehicle begins to move.


3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.


446


Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) The ignition should turn to LOCK only when the


shift lever is in PARK (P).


(cid:127) The ignition key should come out only in LOCK. Contact your GM Goodwrench® dealer if service is required.


Parking Brake and Automatic Transaxle Park (P) Mechanism Check


{CAUTION:


When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.


Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability:


With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.


(cid:127) To check the PARK (P) mechanism’s holding


ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.


Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.


447


Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.


Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 344. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 352. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.


GM Optikleen® Washer Solvent.


Use only T-IV Automatic Transmission Fluid (GM Part No. U.S. 88900925, in Canada 22689186). See Automatic Transaxle Fluid on page 352.


Usage


Engine Oil


Engine Coolant


Hydraulic Brake


System


Windshield


Washer


Automatic Transaxle


448


Usage


Key Lock Cylinders


Fluid/Lubricant


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Carrier


Assembly – Differential (Rear Drive


Module) Transfer


Case (Power Transfer Unit) Hood Latch Assembly, Secondary


Latch,


Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges, Rear Folding Seat


Weatherstrip Conditioning


Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678).


VERSATRAK® Fluid (GM Part No. U.S. 12378514, in Canada 88901045).


Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.


Part


GM Part Number


ACDelco® Part Number


Engine Air Cleaner/Filter


Engine Oil Filter


Passenger Compartment Air Filter Element


Replacement Battery


Spark Plugs


Windshield Wiper Blades


Driver’s Side – 24 inches (60.0 cm)


Passenger’s Side – 19 inches (47.5 cm)


Rear – 15.2 inches (38.6 cm)


22676970


25010792


15781507


15104967


12568387


22703508


22703507


19120327


A1627C


PF47


CF137


75-6YR


41-101





449


Engine Drive Belt Routing


3.4L V6 Engine


450


Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 436. Any additional information from Owner Checks and Services on page 444 can be added on the following record pages. You should retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


451


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


452


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


453


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


454


Section 7


Customer Assistance Information


Customer Assistance and Information ....... 456
Customer Satisfaction Procedure ............... 456
Online Owner Center ................................. 459
Customer Assistance for Text


Telephone (TTY) Users .......................... 460
Customer Assistance Offices ..................... 460
GM Mobility Reimbursement Program ........ 461
Roadside Assistance Program ................... 462
Courtesy Transportation ............................. 466
Vehicle Data Collection and


Event Data Recorders ............................ 469
Collision Damage Repair ........................... 470


Reporting Safety Defects ............................ 474


Reporting Safety Defects to the


United States Government ..................... 474


Reporting Safety Defects to the


Canadian Government ............................ 474


Reporting Safety Defects to


General Motors ...................................... 474


Service Publications Ordering


Information ............................................. 475


455


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777
(English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This


is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage


(kilometers).


When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.


456


STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps 1 and 2, you should file with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


457


STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may write to:


The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Your inquiry should be accompanied by your Vehicle Identification Number (VIN).


458


Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history


and maintenance schedule.


(cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges


only available to members.


My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:


− My Showroom: Find and save information on


vehicles and current offers in your area.


− My Dealers/Retailers: Save details such as


address and phone number for each of your preferred GM Dealers or Retailers.


− My Driveway: Receive service reminders and


helpful advice on owning and maintaining your vehicle.


− My Preferences: Manage your profile,


subscribe to E-News and use tools and forms with greater ease.


Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.


To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.


459


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)


Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance


Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170


www.Chevrolet.com 1-800-222-1020
1-800-833-2438
(For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA (243-8872) Fax Number: 313-381-0022


From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022


From U.S. Virgin Islands:


1-800-496-9994
Fax Number: 313-381-0022


Canada — Customer Assistance


General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


460


Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


461


Roadside Assistance Program In the U.S., call 1-800-CHEV-USA (1-800-243-8872) In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year. As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage.


The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (about $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.


(cid:127) Lock-out Service: To ensure security, the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km).


462


(cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow.


(cid:127) Flat Tire Change: If your vehicle has a spare tire, installation of the tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which


require a battery jump start will be covered at no charge.


Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request,


Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.


463


(cid:127) Trip Interruption Benefits and Assistance:


In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This benefit is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance.


(cid:127) Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100
upon submission of the original receipt to Roadside Assistance.


In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver.


464


For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home


telephone number.


(cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number. (cid:127) Odometer reading, Vehicle Identification


Number (VIN), and delivery date of the vehicle.


(cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800.


Chevrolet and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.


465


Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


Loading...
x