2007 Chevrolet Corvette Owners Manual

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and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer or an underbody car washing system can do this for you. If you use acidic or corrosive cleaning Fiberglass Springs (Composite Springs) Notice: products, engine degreasers or aluminum cleaning agents on ﬁberglass springs, you may damage the springs. The repairs would not be covered by your warranty. Use only approved cleaners when cleaning your vehicle’s ﬁberglass springs. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. 416 Vehicle Care/Appearance Materials Description Usage Description Usage Interior and exterior Polishing Cloth polishing cloth. Wax-Treated Removes tar, road oil, Tar and Road and asphalt. Oil Remover Use on chrome or Chrome Cleaner stainless steel. and Polish Removes soil and black White Sidewall marks from whitewalls. Tire Cleaner Cleans vinyl. Vinyl Cleaner Convertible Top Cleaner Cleans convertible tops. Convertible Top Protector Protects convertible tops. Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on and wipe off. Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. 417 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) Engine Identiﬁcation The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, speciﬁcations, and replacement parts. Service Parts Identiﬁcation Label You will ﬁnd this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will ﬁnd the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Do not remove this label from the vehicle. This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. 418 Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 64. Headlamp Wiring The headlamp wiring is protected by fuses. An electrical overload will cause the lamps to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a fuse and an internal circuit breaker. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it ﬁxed. 419 Power Windows and Other Power Options Circuit breakers protect the power seats, power windows, and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of J-Case fuses, mini-fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and do not have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. Instrument Panel Fuse Block The instrument panel fuse block is located on the passenger’s side of the vehicle, under the instrument panel and under the toe-board. Remove the carpet and toe-board covering to access the fuse block by pulling at the top of each corner of the panel. Open the fuse block cover to access the fuses. 420 You can remove fuses using the fuse puller. Fuses SPARE SPARE SPARE Spare Fuse Spare Fuse Spare Fuse Usage Fuses SPARE TPA ONSTAR Usage Spare Fuse Tonneau Pulldown Actuator OnStar® 421 Fuses Usage Telescope Switch, Memory Seat Module Ignition Switch, Intrusion Sensor Driver Door Switch Reverse Lamps DRIV DR SWTCH TELE SWTCH/MSM IGN SWTCH/ INTR SNSR BCK/UP LAMP Reverse Lamps REVERSE LAMPS Blank STOP LAMP BTSI SOL/STR WHL LCK BLANK RDO/S-BAND/ VICS REAR FOG/ALDL/ TOP SWTCH GM LAN RUN/CRNK GM LAN Devices Not Used Stop Lamp Brake Transmission Shift Interlock, Steering Wheel Column Lock Not Used Radio, S-Band, VICS Rear Fog Lamp, Assembly Line Diagnostic Link Connector, Convertible Top Switch Fuses ISRVM/HVAC CRUISE SWTCH TONNEAU RELSE RUN CRNK HTD SEAT/ WPR RLY ECM SDM/AOS SWTCH AIRBAG CLSTR/HUD HVAC/PWR SND EXH MDL DR LCK CTSY/LAMP SWC DM Usage Electric Inside Rearview Mirror, Heating Ventilation, Air Conditioning Cruise Control Switch Tonneau Release Run/Crank Relay Heated Seat, Wiper Relays Engine Control Module Sensing and Diagnostic Module, Automatic Occupant Sensing Module, Airbag Cluster, Heads-Up Display Heating, Ventilation/Air Conditioning, Power Sounder Exhaust Module (Z06); Spare (Coupe and Convertible) Door Locks Courtesy Lamp Steering Wheel Dimming 422 Usage Tonneau Release Fuses TONNEAU RELSE TRUNK RELSE Trunk Release REAR/FOG FUEL DR RELSE BLANK BLANK Not Used Not Used Rear Fog Lamps Fuel Door Release Fuses Usage Driver’s Heated Seat Cigarette Lighter LTR DRVR HTD SEAT WPR DWELL Wiper Dwell BLANK AUX PWR Not Used Auxiliary Power Usage Passenger’s Heated Seat Power Windows, Trunk, Fuel Door Release Not Used Fuses PASS HTD SEAT BLANK PWR/ WNDWS/ TRUNK/FUEL RELSE TRUNK RELSE Trunk Release BLANK BLANK PWR SEATS MSM BLANK BLANK WPR/WSW BLANK Not Used Not Used Power Seats, Memory Seat Module Not Used Not Used Windshield Wiper/Washer Not Used 423 Engine Compartment Fuse Block There is one fuse block in the engine compartment located on the passenger’s side of the vehicle. See Engine Compartment Overview on page 328 for more information on location. 424 Fuse 10 11 12 13 14 15 16 17 Usage Transmission Control Module/Transmission Horn, Alternator Sense Anti-lock Brakes/Real Time Damping Wiper Stoplamps/Back-Up Lamps 02 Sensor Battery Main 5 Park Lamps Powertrain Relay Input/Electronic Throttle Control Manual Transmission Solenoids Engine Control Module/Transmission Control Module/Easy Key Module Odd Numbered Fuel Injectors Electronic Suspension Control (Option) Canister Purge Solenoid, Mass Air Flow Sensor Air Conditioner Compressor Even Numbered Fuel Injectors Windshield Washer Fuse Usage 18 19 20 21 22 23 24 Headlamp Washer Passenger Side Low-Beam Headlamp Fuel Pump Driver Side Low-Beam Headlamp Front Fog Lamp Passenger Side High-Beam Headlamp Driver Side High-Beam Headlamp J-Style Fuses Usage 25 26 27 28 29 30 31 32 33 Cooling Fan Battery Main 3 Anti-lock Brake System Heating/Ventilation/Air Conditioning Blower Battery Main 2 Starter Audio Ampliﬁer Blank Battery Main 1 425 Micro-Relays Usage Spare Fuses Usage 34 35 36 37 38 39 46 55 Horn Air Conditioning Compressor Windshield Washer Park, Position Lamps Front Fog Lamp High-Beam Headlamp Headlamp Washer Fuel Pump Mini-Relays Usage 40 41 42 43 44 45 47 Rear Defog Windshield Wiper High/Low Windshield Wiper Run/Accessory Crank Powertrain Ignition 1 Windshield Wiper On/Off Low-Beam Headlamp 48 49 50 51 52 53 54 Spare Spare Spare Spare Spare Spare Fuse Puller Usage Diodes § Diode 1 § Wiper § Diode 2 426 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 443 for more information. Application Capacities English Metric Air Conditioning Refrigerant R134a Cooling System Engine Oil with Filter 6.0 LV8 Engine 6.0 LV8 Engine Performance Package (Z51) 7.0 L V8 Engine Fuel Tank For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer for more information. 12.6 qt 5.5 qt 6.0 qt 8.0 qt 18.0 gal 11.9 L 5.2 L 5.7 L 7.6 L 68.0 L 427 Application Transmission Fluid Automatic Transmission (Pan Removal and Filter Replacement) Manual Transmission – Base Manual Transmission – Z51 Manual Transmission – Z06 Capacities English 6.5 qt 3.6 qt 4.2 qt 4.5 qt 100 lb ft Metric 6.2 L 3.5 L 4.0 L 4.3 L 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the appropriate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling Engine VIN Code Transmission Spark Plug Gap Firing Order Engine Speciﬁcations 6.0L V8 (LS2) 7.0L V8 (LS7) Automatic Manual Manual Engine Data 0.040 inch (1.016 mm) 0.040 inch (1.016 mm) 1–8–7–2–6–5–4–3 1–8–7–2–6–5–4–3 Engine 6.0L V8 (LS2) 7.0L V8 (LS7) Horsepower 400 @ 6000 rpm 505 @6300 rpm Torque Displacement Compression Ratio 400 lb ft @ 4400 rpm 470 lb ft @ 4800 rpm 6.0L 7.0L 10.9:1 11.0:1 428 Section 6 Maintenance Schedule Maintenance Schedule ................................ 430 Introduction ............................................... 430 Maintenance Requirements ........................ 430 Your Vehicle and the Environment ............ 431 Using the Maintenance Schedule ............... 431 Scheduled Maintenance ............................. 433 Additional Required Services ..................... 436 Maintenance Footnotes .............................. 437 Owner Checks and Services ..................... 439 At Each Fuel Fill ....................................... 439 At Least Once a Month ............................. 440 At Least Once a Year ............................... 440 Recommended Fluids and Lubricants ........ 443 Normal Maintenance Replacement Parts ... 445 Engine Drive Belt Routing ......................... 446 Maintenance Record .................................. 447 429 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. 430 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer. 431 This schedule is for vehicles that: (cid:127) carry passengers and cargo within recommended limits. You will ﬁnd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 307. (cid:127) are driven on reasonable road surfaces within legal driving limits. (cid:127) use the recommended fuel. See Gasoline Octane on page 320. The services in Scheduled Maintenance on page 433 should be performed when indicated. See Additional Required Services on page 436 and Maintenance Footnotes on page 437 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. 432 If you want to purchase service information, see Service Publications Ordering Information on page 471. Owner Checks and Services on page 439 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 443 and Normal Maintenance Replacement Parts on page 445. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance When the CHANGE ENGINE OIL message comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. 433 If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 340 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. 434 Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 332. Reset oil life system. See Engine Oil Life System on page 340. An Emission Control Service. Visually check for any leaks or damage. See footnote (g). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 342. See footnote (k). Check tire inﬂation pressures and tire wear. See Tires on page 378. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Replace passenger compartment air ﬁlter. See footnote (j). • • • • • • • • • • • • • • • • • • • 435 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) • • • • • • • • Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 342. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h). Change automatic transmission ﬂuid and ﬁlter (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service. 436 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • • • • • • • • • • • Additional Required Services (cont’d) Service and Miles (Kilometers) Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l). 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) • • Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. If you have the Z06 or Z51 performance package, lubricate the outer ends of both rear toe-links. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. 437 (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders and body door hinges. Lubricate all hinges and latches, including those for the hood, rear compartment, console door, and any folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − Uses such as high performance operation. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 347 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. (k) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. 438 Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 443. It is important to check your oil At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 332 for further details. Notice: regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 347 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. 439 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 103. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service. On manual transmission vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the ﬂoor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your GM Goodwrench® dealer for service. At Least Once a Month Tire Inspection and Inﬂation Check Visually inspect your vehicle’s tires for wear and make sure they are inﬂated to the correct pressures. See Inﬂation - Tire Pressure on page 386. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 440 Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 103. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off and without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service. 441 Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. (cid:127) To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 442 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant Engine Oil The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 332. Usage Fluid/Lubricant Engine Coolant Hydraulic Brake System Windshield Washer Hydraulic Clutch System Power Steering System Chassis Lubrication (Rear Toe-Link Outer Ends with ZO6 or Z51 Option) 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 347. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. GM Optikleen® Washer Solvent. Hydraulic Clutch Fluid. Use only GM Part No. U.S. 88958860, in Canada 88901244, Super DOT-4 brake ﬂuid. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. 443 Usage Fluid/Lubricant Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood and Door Hinges Weatherstrip Conditioning Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Usage Manual Transmission Automatic Transmission Key Lock Cylinders Rear Axle (Limited-Slip Differential) Fluid/Lubricant Manual Transmission Fluid (GM Part No. U.S. 88861800, in Canada 88861801). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678) meeting GM Speciﬁcation 9986115. With a complete drain and reﬁll, add 4 ounces (118 ml), or 6.4 ounces (190 ml) for ZO6 Models, of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 370. 444 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your GM dealer. Part GM Part Number AC Delco® Part Number Engine Air Cleaner/Filter 6.0L V8 7.0L V8 Engine Oil Filter 6.0L V8 7.0L V8 Passenger Compartment Air Filter Element Spark Plug 6.0L V8 7.0L V8 Windshield Wiper Blade 20.7 inches (52.5 cm) Driver’s Side Passenger’s Side 10342024 15776148 89017524 89017524 10345066 12571164 12571165 12335960 12335961 A2945C A3077C PF48 PF48 CF131C 41-985 41-104 — — 445 Engine Drive Belt Routing 6.0L and 7.0L Engines 446 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 430. Any additional information from Owner Checks and Services on page 439 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 447 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 448 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 449 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 450 Section 7 Customer Assistance Information Customer Assistance and Information ....... 452 Customer Satisfaction Procedure ............... 452 Online Owner Center ................................. 455 Customer Assistance for Text Telephone (TTY) Users ........................................... 456 Customer Assistance Offices ..................... 456 GM Mobility Reimbursement Program ........ 457 Roadside Assistance Program ................... 458 Courtesy Transportation ............................. 461 Vehicle Data Collection and Event Data Recorders .............................................. 464 Collision Damage Repair ........................... 465 Reporting Safety Defects ............................ 470 Reporting Safety Defects to the United States Government ................................ 470 Reporting Safety Defects to the Canadian Government ............................ 470 Reporting Safety Defects to General Motors ................................................... 470 Service Publications Ordering Information ............................................. 471 451 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. 452 STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. (cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage (kilometers). When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps 1 and 2, you should ﬁle with the Better Business Bureau (BBB) Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 453 STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the General Motors Customer Communication Centre, 1-800-263-3777 (English), 1-800-263-7854 (French), or you may write to: The Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 454 Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history and maintenance schedule. (cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only available to members. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. Refer to www.MyGMLink.com on the web for updated information and to register your vehicle. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 455 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 www.Chevrolet.com 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) 456 Roadside Assistance: 1-800-CHEV-USA (243-8872) Fax Number: 313-381-0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada — Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. 457 Roadside Assistance Program In the U.S., call 1-800-CHEV-USA (1-800-243-8872) In Canada, call 1-800-268-6800 Service available 24 hours a day, 365 days a year. As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage. The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (about $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service. (cid:127) Lock-out Service: To ensure security, the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km). 458 (cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow. (cid:127) Flat Tire Change: If your vehicle has a spare tire, installation of the tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request, Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year. 459 (cid:127) Trip Interruption Beneﬁts and Assistance: In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from original point of departure, you may qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night) and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. (cid:127) Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. 460 In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone number. (cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number. (cid:127) Odometer reading, Vehicle Identiﬁcation Number (VIN), and delivery date of the vehicle. (cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800. Chevrolet and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. 461 Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area. 462 Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used as ‘shuttle service,’ the reimbursement is limited to the associated shuttle allowance and must be supported by original receipts. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. 463 This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, (cid:127) (cid:127) as part of GM’s defense of litigation through the discovery process, or (cid:127) as required by law. Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if the vehicle has the Anti-lock Brake System (ABS), to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called Event Data Recorders (EDR). In a crash event, computer systems, such as the airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. 464 In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or (cid:127) share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes. Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle has OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. 465 Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. 466 Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you (cid:127) are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 458 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:127) (cid:127) (cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. 467 (cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:127) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. (cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:127) 468 Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must

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