Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause an accident. If you have to replace a wheel, use a new GM original equipment wheel.
Using the Wheel Lock Key The wheel lock key sits in a small depression in the trunk rail directly under the left-hand rear compartment cover. Your vehicle wheel lock key has a unique registration number. The registration number is printed on a card included in your lock nut package. Also on this card is lost key replacement information. This number is not recorded by GM or your dealer, so be sure not to lose this card. You will need the information if you ever lose your wheel lock key.
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If you or someone else is going to remove the wheels on your vehicle, make sure that the special wheel nut socket and wheel lock key are being used.
NOTICE:
Your wheels could be damaged if the wheel nut socket is not used to remove your vehicle’s wheels.
The wheel nut socket can be used with an air wrench or a torque wrench. The wheel lock key can be used with a torque wrench, but not with an air or impact wrench.
NOTICE:
Your wheel lock key or lock nuts could be damaged if an air or impact wrench is used with this key.
Tire Chains
NOTICE:
Don’t use tire chains. They can damage your vehicle because there’s not enough clearance. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions. Follow that manufacturer’s instructions. To help avoid damage to your vehicle, drive slowly, readjust or remove the device if it’s contacting your vehicle, and don’t spin your wheels. If you do find traction devices that will fit, install them on the rear tires.
Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your Corvette, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle:
Gasoline Benzene Naphtha Carbon Tetrachloride Acetone Paint Thinner Turpentine Lacquer Thinner Nail Polish Remover
They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.
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Don't use any of these unless this manual says you can. In many uses, these will damage your vehicle:
5. If a ring forms after spot cleaning, clean the entire
area immediately or it will set.
Alcohol Laundry Soap Bleach Reducing Agents
Cleaning the Inside of Your Corvette Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl or leather with a clean, damp cloth. Your Chevrolet dealer has two cleaners, a solvent-type spot lifter and a foam-type powdered cleaner. They will clean normal spots and stains very well. Do not use them on vinyl or leather. Here are some cleaning tips: 1. Always read the instructions on the cleaner label. 2. Clean up stains as soon as you can -- before they set. 3. Use a clean cloth or sponge, and change to a
clean area often. A soft brush may be used if stains are stubborn.
4. Use solvent-type cleaners in a well-ventilated area
only. If you use them, don't saturate the stained area.
Fabric Protection Your Corvette has carpet that has been treated with Scotchgard" Fabric Protector, a 3M product. It protects fabrics by repelling oil and water, which are the carriers of most stains. Even with this protection, you still need to clean your carpet often to keep it looking new. Further information on cleaning is available by calling 1-800-433-3296 (in Minnesota, 1-800-642-6167). Cleaning Vinyl Use warm water and a clean cloth. 0 Rub with a clean, damp cloth to remove dirt. You
may have to do it more than once.
0 Things like tar, asphalt and shoe polish will stain if you don't get them off quickly. Use a clean cloth and a vinyyleather cleaner. See your dealer for this product.
Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Soft-Touch Paint Surfaces Use only mild soap and water to clean the Soft-Touch paint surfaces in your Corvette. Cleaning the Security Shade and Convenience Net Wash with warm water and mild detergent, rinse with cold water and tumble dry on low. Do not use chlorine bleach.
Cleaning Coated Moldings These moldings are around the hatch opening in your Corvette’s rear area. 0 When lightly soiled, wipe with a sponge or soft
lint-free cloth dampened with water. When heavily soiled, use warm soapy water.
You can remove scratches from a coated molding by wiping briskly with the solvent-type cleaner described earlier. If a ring forms, repeat the procedure over a larger area, wiping toward the center of the ring. If the ring still remains, wipe the whole molding. Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. 0 For stubborn stains, use a leather cleaner. See your
dealer for this product. Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather. Soiled or stained leather should be cleaned immediately. If dirt is allowed to work into the finish, it can harm the leather.
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Care of Safety Belts Keep belts clean and dry.
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner (GM Part No. 1050427) or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid.
A m i @
Powder (non-scratching
Cleaning the Outside of the Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon glass cleaning powder), GM Part No. 1050011. The windshield is clean if beads do not form when you rinse it with water. If you use a glass treatment or conditioner containing ethyl alcohol or ethyl sulfate on your glass, be sure to remove the acrylic roof panel, if so equipped. These products may damage the panel. Grime horn the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Index.) Cleaning a Removable Roof Panel Special care is necessary when cleaning, removing and/or storing the roof panel. 0 Flush with water to remove dust and dirt, then dry
the panel.
0 Clean the panel with GM Glass Cleaner. Leave the cleaner on the panel for one minute, then wipe the panel with a soft, lint-free cloth. Don’t use abrasive cleaning materials.
If water drops are frequently allowed to dry on the roof panel, impurities in the water will adhere to the top. These impurities may destroy the finish. When the panel gets wet, you should dry it off.
I NOTICE:
Do not use a glass treatment or conditioner containing ethyl alcohol or ethyl sulfate on the roof panel. These products may damage the panel.
Cleaning the Outside of Your Corvette The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Don’t use strong soaps or chemical detergents. Use liquid hand, dish or car washing (mild detergent) soaps. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.
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High pressure car washes may cause water to enter your vehicle.
L NOTICE:
Conveyor systems on some automatic car washes may damage a Corvette. They may not have enough clearance for the undercarriage or for the wide rear tires. Check with the manager before using a car wash.
Your Corvette has a “basecoatklearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoatklearcoat paint finish.
I NOTICE:
Machine compounding or aggressive polishing on a basecoatklearcoat paint finish may dull the finish or leave swirl marks.
Cleaning Exterior LampsLenses Use lukewarm or cold water, a soft cloth and a liquid hand, dish or car washing (mild detergent) soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your Corvette by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.)
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your Corvette garaged or covered whenever possible.
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Cleaning Aluminum Wheels Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners or abrasive cleaning brushes on them because you could damage the surface. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.
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Fiberglass Springs
I NOTICE:
Don’t use corrosive or acidic cleaning agents, engine degreasers, aluminum cleaning agents or other harsh solvents to clean fiberglass springs; they’ll damage the springs.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Chevrolet will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
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Appearance Care Materials Chart
1052918** 1052925 1052929 1052930
12345002** 12345725 12 12377964 16 12377966 16
Armor All
Protector
Wheel Cleaner
8 oz. (0.237 L) 16 oz. (0.473 L) Multi-Purpose Powdered Cleaner 16 oz. (0.473 L) 8 oz. (0.237 L) 16 oz. (0.473 L) oz. (0.354 L) oz. (0.473 L) oz. (0.473 L)
Armor All TM Cleaner Silicone Tire Shine
Cleaning Wax Finish Enhancer
Capture Dry Spot Remover
Protects vinyl, leather and rubber Cleans vinyl, cloth, tires and mats
Spray on wheel cleaner Attracts and absorbs soils
Cleans vinyl, leather and rubber
Shines tires
Protects finish and removes fine scratches
Spot cleans paint and gives high luster
See your General Motors Parts Department for these products. See “Fluids and Lubricants’’ in the Index.
**Not recommended for use on instrument panel vinyl.
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Service Parts Identification Label You’ll find this label on the cover assembly for the rear left-hand compartment storage pocket. It’s very helpful if you ever need to order parts. On this label is: 0 your VIN,
the model designation, 0 paint information and 0 a list of all production options and special
equipment.
Be sure that this label is not removed from the vehicle.
Vehicle Identification Number (VIN)
This is the legal identifier for your Corvette. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.
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Electrical System Add-on Electrical Equipment
NOTICE:
Don’t add anything electrical to your Corvette unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.
Your vehicle has an air bag system. Before attempting to add anything electrical to your Corvette, see “Servicing Your Air Bag-Equipped Corvette” in the Index.
Accessory Power Plug This plug can be used to connect electrical equipment such as a cellular phone or CB radio. The accessory power plug is located at the top left corner of the passenger’s side footwell. Be sure to follow the installation instructions included with the equipment. To use the accessory power plug: 1. Remove the toe-board panel by lifting up on the
latches at the top of each corner of the panel.
2. Locate the black connector at the left top corner of
the compartment near the body control module above the two white diagnostic connectors.
3. Disconnect the connector pigtail by pulling forward on the plastic locking tab and pull the connection apart from the wire harness.
The plug has three separate wires:
The orange wire connects to battery power. The yellow wire connects to ignition power. Power is only available in the ignition ON position. The black wire connects to ground.
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Headlamps The headlamp wiring is protected by a circuit breaker. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wipers The windshield wiper motor is protected by a fuse and an internal circuit breaker. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem and not snow, etc., be sure to get it fixed. Power Windows and Other Power Options Circuit breakers protect the power seats and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.
NOTICE:
When using the accessory plug:
DO NOT splice wires directly into the vehicle electrical wire harness. If done incorrectly, splicing may cause damage to your electrical system and would not be covered by the vehicle’s warranty. The maximum load of any electrical equipment should not exceed 15 amps. Be sure to turn off any electrical equipment when not in use. Leaving electrical equipment on for extended periods of time can drain your battery. DO NOT use this plug if the electrical equipment requires frequent connecting and disconnecting. This may cause excessive wear on the accessory plug and damage your electrical system and the damage would not be covered by your warranty.
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Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of maxi-fuses, mini-fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can.
Instrument Panel Fuse Block
The interior fuse center is on the passenger’s side of the vehicle, under the instrument panel and under the toe board.
Remove the toe board and carpet covering to access the fuse block. Then turn the fuse block door knob and pull the door to access the fuses.
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/
p4mrnm
SPAREFUSES UNDER HOOD
Fuse
Usage Console Cigarette Lighter Monitored (Inadvertent) Load Control Lumbar Seat Driver Seat Control Module Radio
Fuse
10 11 12 13 14 15 16 17 18 19 20 21
Usage Parking Lamps, Taillamps Cigar Lighter Stop Hazard Flashers Body Control Module Windshield Wipermasher Accessory Power Blank Body Control Module Crank Hazard/Turn Signal Air Bag Blank HVAC Controls Instrument Panel Control Cruise Control Brake Transmission Shift Interlock
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Fuse 22 23 24 25
26 27 28 29 30 31 32 33 34 35 36 37
Usage Body Control Module - Ignition 3 Body Control Module - Ignition 2 Radio Antenna Body Control Module - Ignition I, Instrument Panel Control Hatch/Trunk Release HVAC Controls Bose Speakers Diagnostic Right Door Control Module Power Feed Door Right Fuel Tank Door Door Control Module Left Power Feed Door Left Driver Power Seat (Circuit Breaker) Passenger Power Seat (Circuit Breaker) Micro Relay - Monitored (Inadvertent) Load Control
Usage
Fuse 38
39 40
41 42 43 44 45 46 47 48 49 50 51 52
Micro Relay - Right Daytime Running Lamp Micro Relay - Hatch Release Micro Relay -Left Daytime Running Lamp Blank Micro Relay - Courtesy Lamps Bose Mini Relay - Speakers Mini Relay - Rear Defogger Maxifuse - Ignition 2 Maxifuse - Rear Defogger Blank Maxifuse - Ignition Maxifuse - Blower Motor Starter Blank Maxi Circuit Breaker - Headlamps
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Engine Compartment Fuse Block
J i EATT
There is one fuse block in the engine compartment located on the passenger’s side of the vehicle in front of the battery.
‘ 6-66
Fuse
Usage Rear Fog Lamp Approach Right Headlamp Motor Left Headlamp Motor Anti-Lock Brakes Fog Lamp
Fuse
10 11 12 13 14 15 16 17 18 19 20
Usage Selective Real Time Damping Headlamp Low Beam Right Headlamp High Beam Right Headlamp Low Beam Left Horn Headlamp High Beam Left Fuel Pump Cooling Fan - Ignition 3 Oxygen Sensor Powertrain Control Module Throttle Control Injector 2 Engine Ignition Blank
Fuse 21 22 23 24 25 26 27 28 29 30 31 32 33 34
Usage Blank Injector 1 Powertrain Control Module Air Conditioning Blank Blank Spare Spare Spare Spare Spare Spare Micro Relay - Air Pump Micro Relay - Air Conditioner and Clutch
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Fuse 35 36 37 38 39 40 41
42 43 44
Usage Micro Relay - Fuel Pump Micro Relay - Horn Micro Relay - Rear Fog Lamp Micro Relay - Back-up Lamps Micro Relay - Fog Lamp Micro Relay - AIR Solenoid Micro Relay - Selective Real Time Damping Mini Relay - Ignition Mini Relay - Cooling Fan 2 Mini Relay - Cooling Fan 3
Fuse 45 46 47 48 49 50 51 52 53
54
Usage Mini Relay - Cooling Fan 1 Maxi Fuse - Cooling Fan 2 Blank Blank Maxi Fuse - Cooling Fan 1 Maxi Fuse - Air Pump Blank Maxi Fuse - Anti-Lock Brakes Anti-Lock Brakes and Selective Real Time Damping Electronics Fuse Puller
Replacement Bulbs Automatic Transmission Indicator . . . . . . . . . . . . 194 Console Compartment Flood . . . . . . . . . . . . . . . . LED Glove Box Lamp ......................... 194 Mirror Reading Lamps .................... 212-2 Visor Vanity Mirror ........................ 37 Underhood ............................. 211-2 IP Courtesy Lamps ........................ 194 Rear Courtesy .......................... PC168 Headlamp High Beam .................... 9005 Headlamp Low Beam .................... 9006 Fog .................................... 893 Front ParlunglTurn Signal . . . . . . . . . . . . . 3 157NAK Back-up ............................... 2057 Front Sidemarker ......................... 194 Rear Sidemarker ......................... 194 Stopflail Turn Signal ..................... 3057 Center High-Mounted Stoplamp . . . . . . . . . . . . . LED License ................................. 194
Capacities and Specifications Engine Type .................................... V8 VIN Engine Code .......................... G . . . . . . . . . . . . Sequential Multi-Port Fuel Delivery Fuel Injection (SFI) Valve Arrangement . . . . . . . . . . . . . Overhead Valve Piston Displacement ..................... 5.7 L Bore ...................... 3.90 inches (9.9 cm) Stroke .................... 3.62 inches (9.2 cm) Compression Ratio ..................... 10.1 : 1 Horsepower ............................. 345 Firing Order . . . . . . . . . . . . . . . . . . 1-8-7-2-6-5-4-3 Thermostat Temperature
Specification . . . . . . . . . . . . . . . . . . 1 87 O F (86 O C)
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Replacement Parts Air Cleaner Filter ...................... A917C Battery ............................. 78A-72H Coolant Surge Tank Cap ................. RC75 15 psi (105 kPa) PF44 799C
Engine Oil Filter ........................ PCV Valve ............................. Serpentine Belt AC Compressor . . . . . . . . . GM Part No. 12556609 or equivalent Water Pump, Generator, Power Steering Pump . . . GM Part No. 12555225 or equivalent Spark Plug ............. 4 1-93 1 (0.60 inch Gap) Thermostat .............. GM Part No. 125557 17 or equivalent
Windshield Wiper Blade Length . . . . . . . . . . . . . . . . . . . .22 inches (55.9 cm) Type ............ 9 mm x 3 mm Shephard’s Hook
Wheel Nuts Wheel Nut Torque . . . . . . . . . . 100 lb-ft (140 Nsm)
Capacities (Approximate) The following approximate capacities are given in United States. and metric conversions. Air Conditioning . . . See the refrigerant information label under the hood. Automatic Transmission Drain and Refill ............... 5 quarts (4.7 L)* Overhaul . . . . . . . . . . . . . . . . 10.8 quarts (10.2 L)* Coolant System With M30 Automatic Transmission .... 12.6 quarts (11.9 L) With MM6 Manual Transmission ...... 12.9 quarts (12.2 L)
Crankcase With Filter Change . . . . . . . . . . 6.5 quarts (6.1 L)* Fuel Tank ................. 19.1 gallons (72.3 L) Manual Transmission
(Overhaul) ................ 4.1 quarts (3.81 L)* Rear Axle Lubricant .................. 1.5 quarts (1.42 L) Limited-Slip Additive ....... 4.0 ounces (1 18 ml) Tire Pressures ...... See Tire-Loading Information label on rear edge of driver’s door.
*Recheck fluid level after filling. See Section Add enough to bring the fluid level to the full line.
6 or the Index.
Accessory Belt Routing
Vehicle Dimensions Wheelbase . . . . . . . . . . . . . . 104.5 inches (265.4 cm) Tread Front . . . . . . . . . . . . . . . . . . 62.1 inches (157.7 cm) Rear .................... . 6 2 inches (1 57.5 cm) Length . . . . . . . . . . . . . . . . . 179.6 inches (456.2 cm) Width . . . . . . . . . . . . . . . . . . . 73.6 inches (1 86.9 cm) Height . . . . . . . . . . . . . . . . . . 47.8 inches (1 21.4 cm)
Power Curves
400
Horsepower
Torque
325 250 -
175 -
v) U I 0 100 -
25
600
500
400 E 300 5 200 8
UI
loo
Air Conditioning Refrigerants Not all air conditioning refrigerants are the same. If the air conditioning system in your vehicle needs refrigerant, be sure the proper refrigerant is used. If you're not sure, ask your Chevrolet dealer.
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b NOTES
6-72
e
Section 7 Maintenance Schedule
This section covers the maintenance required for your Corvette. Your vehicle needs these services to retain its safety, dependability and emission control performance.
7-2 7-2 7-3 7-4
Introduction Your Vehicle and the Environment How this Section is Organized Part A: Scheduled Maintenance Services
7- 13 7- 17 7-18 7-20
Part B: Owner Checks and Services Part C: Periodic Maintenance Inspections Part D: Recommended Fluids and Lubricants Part E: Maintenance Record
7-1
IMPORTANT: KEEP ENGINE OIL AT THE PROPER RECOMMENDED
LEVEL AND CHANGE AS I
Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly.
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet, or your Corvette dealer for details.
How This Section is Organized The remainder of this section is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools an& equipment for the job. If you have any doubt, have a qualified technician do the work.
If you are skilled enough to do some work on your vehicle, you will probably want to get the service
information GM publishes. See “Service and Owner Publications” in the Index. “Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C : Periodic Maintenance Inspections” explains important inspections that your Chevrolet dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some products GM recommends to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” provides a place for you to record the maintenance performed on your vehicle. Whenever any maintenance is performed, be sure to write it down in this part. This will help you determine when your next maintenance should be done. In addition, it is a good idea to keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.
7-3
Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their GM vehicles, maintenance needs vary. You may even need more frequent checks and replacements than you’ll find in the schedules in this section. So please read this section and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Chevrolet dealer.
This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that: 0 carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index.
0 are driven on reasonable road surfaces within legal
driving limits.
0 use the recommended fuel. See “Fuel” in the Index.
7-4
Maintenance Schedule
The services shown in this schedule up to 100,000 miles (160 000 km) should be performed after 100,000 miles (160 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes f The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emissions warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.
* Your Corvette has an Engine Oil Life Monitor. This monitor will show you when to change the oil -- usually between 3,000 miles (5 000 km) and 10,000 miles (1 6 000 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 10,000 miles (16 000 km) or 12 months without an oil change. Use engine oil meeting the GM Standard GM47 18M. The Engine Oil Life Monitor won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil every 3,000 miles (5 000 km) or sooner if the CHANGE OIL light comes on. Remember to reset the Oil Life Monitor when the oil has been changed. For more information, see “Engine Oil Life Monitor” in the Index.
7-5
I Maintenance Schedule 10,000 Miles (1 6 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.) Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote T.)
20,000 Miles (32 000 km) 17 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.) Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Sewice. (See footnote “f)
DATE
ACTUAL MILEAGE
SERVICED BY:
DATE SERVICED
ACTUAL MILEAGE
BY:
I Maintenance Schedule 1 30,000 Miles (48 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.) Replace air cleaner filter. An Emission Control Service. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)
40,000 Miles (64 000 km) Cl Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.)
0 Inspect air cleaner filter if you are
driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote “f)
DATE
ACTUAL
MILEAGE
SERVICED BY:
DATE
ACTUAL MILEAGE SERVICED
BY:
7-7
Maintenance Schedule 50,000 Miles (80 000 km)
Check the Engine Oil Life Monitor. If engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.) 0 Inspect air cleaner filter if you are driving
in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote y.)
0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
- In hilly or mountainous terrain. - Uses such as high performance operation. v y o u do not use your vehicle under any of these conditions, the fluid and filter do not require change. Manual transmissiorz fluid doesn ’t require change.
I DATE
ACTUAL
MILEAGE
SERVICED
B Y
I Maintenance Schedule I 60,000 Miles (96 000 km)
Check the Engine Oil Life Monitor. If engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.)
0 Replace air cleaner filter.
An Emission Control Service.
0 Inspect fuel tank, cap and lines for damage
or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.) 0 Inspect engine accessory drive belt.
An Emission Control Service.
I DATE
I ACTUAL MILEAGE
ISERVICED
BY:(
7-9
I
Maintenance Schedule 70,000 Miles (112 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.) Cl Inspect air cleaner filter if you are driving
in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote “f.)
DATE ACTUAL MILEAGE + SERVICED BY:
I DATE
80,000 Miles (128 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.)
0 Inspect air cleaner filter if you are
driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote T.)
ACTUAL
MILEAGE
SERVICED
BY:
7-10
* ---:
. .
I
I Maintenance Schedule 90,000 Miles (144 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote *.)
0 Replace air cleaner filter. An Emission Control Service. Cl Inspect fuel tank, cap and lines for damage
or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)
100,000 Miles (1 60 000 km) 0 Check the Engine Oil Life Monitor. If
engine oil and filter are changed, reset the Engine Oil Life Monitor. See “Engine Oil” in the Index. An Emission Control Service. (See footnote * .)
Cl Inspect air cleaner filter if you are
driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote T.)
0 Replace spark plugs. An Emission Control Service. 0 Inspect spark plug wires. An Emission Control Service.
DATE SERVICED
ACTUAL MILEAGE
B Y
(Continued) n 4 4 ’ / -11
Maintenance Schedule
100,000 Miles (160 000 km) (Continued)
Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
- In hilly or mountainous terrain. - Uses such as high performance operation. If you haven ’t used your vehicle under any of these conditions, the fluid and filter do not require change. Manual transmission fluid doesn ’t require change.
DATE SERVICED
ACTUAL MILEAGE
BY:
7-12
150,000 Miles (240 000 km) Cl Drain, flush and refill the cooling system
(or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. An Emission Control Service.
DATE
ACTUAL MILEAGE
SERVICED BY:
- I
Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further details.
Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.
Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to per$orm these underhood checks at each fuel fill.
Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@ coolant mixture if necessary. See “Engine Coolant” in the Index for further details.
7-13
At Least *ice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)
Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning’’ in the Index.
Manual Transmission Check Check the transmission fluid level; add if needed. See “Manual Transmission” in the Index. Check for leaks. A fluid loss may indicate a problem. Have the system inspected and repaired if needed.
Automatic Transmission Inspection It is not necessary to check the transmission fluid level. A transmission fluid leak is the only reason for fluid loss. Check for leaks. If a leak occurs, take the vehicle to your Chevrolet dealership Service Department and have it repaired as soon as possible. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.
Body Lubrication Service Lubricate all body door hinges. Also lubricate all hinges and latches, including those for the hood, rear compartment, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.
Starter Switch Check
When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake (see “Parking
Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.
Brake-Transmission Shift Interlock (BTSI) Check (Automatic Transmission)
A CAUTION:
When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.
1.
2.
3.
Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. Firmly apply the parking brake (see “Parking Brake” in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move. With the engine off, turn the key to the ON position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.
7-15
Ignition Automatic Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. The key should turn to OFF only when the shift lever is in PARK (P). On all vehicles, the key should come out only in OFF.
Parking Brake and Automatic Transmission PP-K(P)”
.mCt k
A CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.
To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release all brakes.
Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your GM dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a GM service manual. See “Service and Owner Publications’’ in the Index. Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Tire and Wheel Inspection Inspect the tires for uneven wear or damage. If there is irregular or premature wear, check the wheel alignment. Inspect for damaged wheels.
Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Radiator and Heater Hose Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Rear Axle Service Check the gear lubricant level in the rear axle and add if needed. See “Rear Axle” in the Index. A fluid loss may indicate a problem. Check the axle and repair Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.
it if needed.
Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your GM dealer.
USAGE Engine Coolant
USAGE Engine Oil
FLUIDLUBRICANT The engine requires a special oil meeting GM Standard GM47 18M. Oils meeting this Standard may be identified as synthetic, and should also be identified with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol. However, not all Synthetic API oils with the Starburst symbol will meet this GM Standard. You should look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see “Engine Oil” in the Index.
Hydraulic Brake System
Hydraulic Clutch System
Power Steering System
Manual Transmission Automatic Transmission
Brake Fluid
FLUID/LUBRICANT 50/50 mixture of clean water (preferably distilled) and use only GM Goodwrench@ DEX-COOL TM or Havoline@ DEX-COOL coolant. See “Engine Coolant” in the Index. Delco Supreme 11 (GM Part No. 12377967 or equivalent DOT-3 brake fluid). Hydraulic Clutch Fluid (GM Part No. 12345347 or equivalent DOT-3 brake fluid). GM Synthetic Power Steering Fluid (GM Part No. 12345866 or 12345867 or equivalent). DEXRON@-I11 Automatic Transmission Fluid. DEXRON@-I11 Automatic Transmission Fluid.
USAGE Key Lock Cylinders
Rear Axle (Limited-Slip Differential)
Windshield Washer Solvent
(GM Part
FLUIDLUBRICANT Multi-Pur ose lubricant, Superlube No. 12346241 or equivalent). Axle Lubricant (GM Part No. 12345977) and 4 ounces (1 18 ml) of Limited-Slip Differential Lubricant Additive (GM Part No. 1052358 or equivalent) where required. See “Rear Axle” in the Index. GM Optikleen@ Washer Solvent (GM Part No. 105 15 15) or equivalent.
I USAGE
Hood Latch Assembly, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges
Weatherstrip Conditioning
FLUIDLUBRICANT Lubriplate lubricant aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI ## 2, Category LB or GC-LB. Multi-purpose lubricant, Superlube@ (GM Part No. 12346241 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).
See “Replacement Parts” in the Index for recommended replacement filters and spark plugs.
7-19
Part E: Maintenance Record I date, odometer reading and who performed the service After the scheduled services are performed, record the
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.
Maintenance Record
Maintenance Record
DATE
ODOMETER READING
BY
MAINTENANCE PERFORMED SERVICED
Maintenance Record
MAINTENANCE
PERFORMED
READING DATE
SERVICED
ODOMETER
BY
7-22
&& Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.
8-2 8-4
8-5 8-7 8-8 8-9
Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Chevrolet/Geo Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program
8- 10 8- 10
8-11
8-11 8-11
Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada
8-1
Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the dealership or the General Manager.
8-2
STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate:
In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish)
In the U S . Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-75 1-4135 (English) or 1-800-75 1-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbean countries: (809) 763- 13 15 In other overseas locations, call GM International Product Center in Canada at: (905) 644-41 12.
8-3
Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)
For prompt assistance, please have the following information available to give the Customer Assistance Representative:
Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern
We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to:
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047
In Canada, write to:
General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
8-4
ChevroletIGeo Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet/Geo Roadside Assistance Center. As the owner of a 1997 ChevroletlGeo, membership in Roadside Assistance is free.
Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1 -800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy’” Care:
Toll-free number, 1 -800-CHEV-USA
0 Free towing for warranty repairs 0 Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie., wrecker services, locksmithkey service, glass repair, etc.)
8-5
ROADSIDE Courtesy TM Care PROVIDES:
Roadside Basic Care services (as outlined above) Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway) FREE Locksmith/Key Service (when keys are lost on the road or locked inside) FREE Jump Start (at home or on the road) FREE Fuel Delivery ($5 of fuel delivered on the road)
Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1997 Chevrolet/Geo passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to Retail and Retail Lease Customers operating 1997 and newer ChevroletlGeo vehicles for a period of 3 years/36,000 miles (60 OOO km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Cure and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.
Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.
For complete program details, see your Chevrolet/Geo dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem
8-7
Courtesy Transportation Chevrolet/Geo offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1997 ChevroletlGeo passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:
One way shuttle ride for any warranty repair completed during the same day. Up to $30 maximum daily vehicle rental allowance for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR Up to $10 daily fuel allowance for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your ChevroletIGeo dealer service management. Claim amounts should reflect all actual costs.
ChevroletIGeo Courtesy Transportation is not part of the Bumper to Bumper New Vehicle Limited Warranty. ChevroletIGeo reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification.
0 For additional program details, contact your
Chevrolet/Geo dealer.
Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation.
GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:
BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.
8-9
We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Chevrolet Customer Assistance Center at 1-800-222-1020. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.
REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTS A, U .S. Department of Transportation Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the Hotline.
I *-lo.,
. .~
,,. ,,, , ,
._
.- .
. ... .
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada Box 8880 Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020 or write:
Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7
Ordering Service and Owner Publications in Canada Service manuals, service bulletins, owner’s rn Lan uals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.
8-11
1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing
it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1997 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $40.00
SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist diagnosis and service of your vehicle.
in the
OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $1 5.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00 CURRENT 81 PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.
r ORDER TOLL FREE
(NOTE: For Credit Card Holders Only) (Mondav-Fridav 8:OO AM - 6:OO PM EST)
1-800-782-4356
NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207 For purchases outside U.S.A. please write to the above address for quotation.
s Mail completed order form to: p (CUSTOMER’S
NAME) (ATTENTION)
I T (STREET ADDRESS-NO P.O. BOX NUMBERS) 0 (CITY)
(STATE)