Powertrain Control Module (PCM)
Transmission Solenoid
Ignition, Clutch Starter Switch,
Neutral Safety Back-Up Switch,
Ignition Coils 1-5, Air Conditioning
Relay
Injectors
Anti-lock Brake System 1
(ABS Logic)
Front Park/Turn Lamps, Driver
and Passenger’s Side Power
Window Switches Lighting
Rear Parking Lamp 1,
Passenger’s Side Taillamp,
License Plate Lamps
437
Fuses
REAR PRK
LAMP 2
CLSTR TRN/HAZRD FRT TCCM HORN TBC IGN TRNSD RDO ONSTAR CNSTR VENT PCM B
Relays
DRL BEAM SEL
IGN 3 HVAC
RAP
438
Usage
Driver’s Side Rear Taillamp, Passenger Side Airbag Indicator Lighting, Instrument Panel Dimming Power (2WD/4WD switch lighting) Cluster Turn/Hazard/Courtesy/ Cargo Lamps/Mirrors Transfer Case Control Module Horn Truck Body Controller Ignition Transducers Radio OnStar® Fuel Canister Vent Solenoid Powertrain Control Module (PCM) B
Usage
Daylight Running Lamps Beam Selection Ignition 3, Climate Control, Climate Control Head Fuse, Power Seat Fuse Retained Accessory Power (Power Window Fuse, Wiper/Washer Switch Fuse), Sunroof Fuse
Relays
PRK/LAMP
HDLP FOG/LAMP FUEL/PUMP A/C CMPRSR
RUN/CRNK
PWR/TRN
HORN
WPR 2
WPR
STRTR
Usage
Front Parking Lamp Fuse, Rear Parking Lamps Headlamps Fog Lamps (If Equipped) Fuel Pump, Fuel Pump Fuse Air Conditioning Compressor Run/Crank, Airbag System Fuse, Cruise Control Fuse, Ignition Fuse, Back-Up Lamps, ABS Fuse, Front Axle, PCM-1, Injectors Fuse, Transmission Fuse, ERLS Powertrain, Electronic Throttle Control Fuse, Oxygen Sensor Fuse Horn Wiper 2 (High/Low) Wipers (On/Off) Starter Relay (PCM Relay)
Miscellaneous WPR A/C CLTCH MEGA FUSE
Usage
Diode — Wiper Diode — Air Conditioning, Clutch Mega Fuse
Capacities and Specifications The following approximate conversion capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 455 for more information.
Capacities and Specifications
Capacities
Application
English
Metric
Air Conditioning Refrigerant R134a
Cooling System
2.9L Engine
3.7L Engine
Engine Oil with Filter
2.9L Engine
3.7L Engine
Fuel Tank
For the air conditioning system refrigerant charge amount, see the refrigerant caution
label located under the hood. See your dealer
for more information.
10.4 qt
10.6 qt
5.0 qt
6.0 qt
19.5 gal
9.8 L
10.0 L
4.7 L
5.7 L
76 L
439
Capacities and Specifications (cont’d)
Capacities
Application
Transmission (Drain and Refill)
Automatic
Manual – Two-Wheel Drive
Manual – Four-Wheel Drive
Wheel Nut Torque
English
5.0 qt
2.3 qt
2.4 qt
100 lb ft
Metric
4.7 L
2.2 L
2.3 L
140 Y
All capacities are approximate. When adding, be sure to fill to the appropriate level or as recommended in this manual. Recheck fluid level after filling.
Type
2.9L
3.7L
Engine Specifications
VIN Code
Transmission
Spark Plug Gap
Automatic
Manual
Automatic
0.040 in (1.01 mm)
0.040 in (1.01 mm)
440
Section 6
Maintenance Schedule
Maintenance Schedule ................................ 442
Introduction ............................................... 442
Maintenance Requirements ........................ 442
Your Vehicle and the Environment ............ 442
Using the Maintenance Schedule ............... 443
Scheduled Maintenance ............................. 445
Additional Required Services ..................... 448
Maintenance Footnotes .............................. 449
Owner Checks and Services ..................... 451
At Each Fuel Fill ....................................... 451
At Least Once a Month ............................. 452
At Least Once a Year ............................... 452
Recommended Fluids and Lubricants ........ 455
Normal Maintenance Replacement Parts ..... 458
Engine Drive Belt Routing ......................... 459
Maintenance Record .................................. 460
441
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
442
Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.
This schedule is for vehicles that: (cid:127) carry passengers and cargo within
recommended limits. You will find these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 290.
(cid:127) are driven on reasonable road surfaces within
legal driving limits.
(cid:127) are driven off-road in the recommended
manner. See Off-Road Driving on page 260.
(cid:127) use the recommended fuel. See Gasoline
Octane on page 325.
443
When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service Publications Ordering Information on page 482. Owner Checks and Services on page 451 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 455 and Normal Maintenance Replacement Parts on page 458. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.
The services in Scheduled Maintenance on page 445 should be performed when indicated. See Additional Required Services on page 448 and Maintenance Footnotes on page 449 for further information.
{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 324.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs.
444
Scheduled Maintenance When the CHANGE OIL message comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 200. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system.
If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 336 for information on the Engine Oil Life System and resetting the system. When the CHANGE OIL message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often.
445
Maintenance I — Use Maintenance I if the CHANGE OIL message comes on within 10 months since the vehicle was purchased or Maintenance II was performed.
Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 333. Reset oil life system. See Engine Oil Life System on page 336. An Emission Control Service.
Visually check for any leaks or damage. See footnote (g).
Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 338. See footnote (j).
Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 391 and “Tire Wear Inspection” in At Least Once a Month on page 452.
Inspect brake system. See footnote (a).
• •
•
•
• •
•
•
•
446
Scheduled Maintenance (cont’d) Service
Maintenance I Maintenance II
Check engine coolant and windshield washer fluid levels and add fluid as needed.
Perform any needed additional services. See “Additional Required Services” in this section.
•
•
Inspect suspension and steering components. See footnote (b).
Inspect engine cooling system. See footnote (c).
Inspect wiper blades. See footnote (d).
Inspect restraint system components. See footnote (e).
Lubricate body components. See footnote (f).
Check transmission and transfer case fluid levels and add fluid as needed.
•
•
• • • • • •
447
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services
75,000
25,000
(40 000)
50,000
(80 000)
(120 000)
Inspect fuel system for damage or leaks.
Inspect exhaust system for loose or damaged components.
Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 338.
Change automatic transmission fluid and filter (severe service). See footnote (h).
Change automatic transmission fluid and filter (normal service).
Replace spark plugs. An Emission Control Service.
•
•
•
•
•
•
•
•
448
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
•
•
•
•
•
•
•
•
•
•
•
•
Additional Required Services (cont’d)
Service and Miles (Kilometers)
25,000
(40 000)
50,000
(80 000)
75,000
(120 000)
100,000
(160 000)
125,000
(200 000)
150,000
(240 000)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i).
Inspect engine accessory drive belt. An Emission Control Service. See footnote (k).
•
•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up,
binding, leaks, cracks, chafing, etc. Visually check constant velocity joints, rubber boots, and axle seals for leaks. (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year.
449
(d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, body door and fuel door hinges, latches and locks (including glove box and console doors), hood latch assembly, secondary latch, pivots, spring anchor, release pawl, and any moving seat hardware. Lubricate hood safety lever pivot and prop rod pivot and tailgate latch bolt, handle assembly pivot points, and hinges. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak.
450
(g) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 345 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (k) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 455.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill.
It is important to check your oil
Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 333 for further details. Notice: regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 345 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
451
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 385. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 402. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 391.
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. See Parking Brake on page 130. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
452
3. On automatic transmission vehicles, try to start
the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the floor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your GM Goodwrench® dealer for service.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking
Brake on page 130. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON, but
do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.
453
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) With an automatic transmission, the ignition
should turn to LOCK only when the shift lever is in PARK (P). The ignition key should come out only in LOCK.
(cid:127) With a manual transmission, the ignition key
should come out only in LOCK.
Contact your GM Goodwrench® dealer if service is required.
Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
454
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 333.
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 345. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
GM Optikleen® Washer Solvent.
Engine Oil
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
455
Usage
Fluid/Lubricant
Usage
Fluid/Lubricant
Parking Brake Cable Guides
Power Steering
System
Automatic
Transmission
Manual
Transmission
Hydraulic Clutch
System
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.
Manual Transmission Fluid (GM Part No. U.S. 89021806, in Canada 89021807).
Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 10953517) or equivalent DOT-3 brake fluid.
Key Lock Cylinders
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Chassis
Lubrication
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
456
Front and Rear Axle
Transfer Case
Rear Driveline Center Spline and Universal
Joints
Constant Velocity
Universal Joint
Hood Latch Assembly, Secondary
Latch, Pivots,
Spring
Anchor, and Release Pawl
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115.
Synchromesh Transmission Fluid (GM Part No. U.S. 12345349, in Canada 10953465).
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Usage
Fluid/Lubricant
Usage
Fluid/Lubricant
Hood and Door Hinges, Body Door Hinge Pins, Liftgate
Hinge and Linkage,
Folding Seats,
and Fuel
Door Hinge
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Outer Tailgate Handle Pivot Points and
Hinges
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Conditioning
Weatherstrip
Squeaks
Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).
457
Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer.
Engine Air Cleaner/Filter
15202408
A1624C
Part
GM Part Number
ACDelco® Part Number
Engine Oil Filter
2.9L Engine
3.7L Engine
Spark Plugs
Windshield Wiper Blades
Driver’s Side — 22 inches (55 cm)
Passenger’s Side — 19 inches (48 cm)
88984215
89017342
12598004
88958226
88958228
PF46
PF61
41-103
—
—
458
Engine Drive Belt Routing
2.9L and 3.7L Engines with air
2.9L and 3.7L Engine without air
459
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 442. Any additional information from Owner Checks and Services on page 451 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
460
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
461
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
462
Section 7
Customer Assistance Information
Customer Assistance and Information ....... 464
Customer Satisfaction Procedure ............... 464
Online Owner Center ................................. 467
Customer Assistance for Text
Telephone (TTY) Users .......................... 468
Customer Assistance Offices ..................... 468
GM Mobility Reimbursement Program ........ 469
Roadside Assistance Program ................... 470
Courtesy Transportation ............................. 473
Vehicle Data Collection and Event
Data Recorders ...................................... 476
Collision Damage Repair ........................... 477
Reporting Safety Defects ............................ 481
Reporting Safety Defects to the
United States Government ..................... 481
Reporting Safety Defects to the
Canadian Government ............................ 481
Reporting Safety Defects to
General Motors ...................................... 481
Service Publications Ordering
Information ............................................. 482
463
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.
464
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact General Motors of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps 1 and 2, you should file with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
465
STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in about 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you may call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may
write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle Identification Number (VIN).
466
Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history
and maintenance schedule.
(cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges
only available to members.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as
address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile,
subscribe to E-News and use tools and forms with greater ease.
Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.
To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
467
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Chevrolet, the letter should be addressed to: United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
(243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
468
Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
469
Roadside Assistance Program
In the U.S., call 1-800-CHEV-USA
(1-800-243-8872)
In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year.
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (about $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
(cid:127) Lock-out Service: To ensure security, the
driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km).
470
(cid:127) Emergency Tow From a Public Roadway or Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow.
(cid:127) Flat Tire Change: If your vehicle has a spare tire, installation of the tire in good condition will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. (cid:127) Jump Start: No-start occurrences which
require a battery jump start will be covered at no charge.
Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request,
Roadside Assistance will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
471
(cid:127) Trip Interruption Benefits and Assistance:
In the event of a warranty related vehicle
disablement, while on route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of $50/
day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense you
may incur while waiting for your vehicle to be
repaired.
Pre-authorization, original detailed receipts and
a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
(cid:127) Alternative Service: There may be times, when Roadside Assistance cannot provide timely assistance, your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance.
472
In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home
telephone number.
(cid:127) Telephone number of your location. (cid:127) Location of the vehicle. (cid:127) Model, year, color, and license plate number. (cid:127) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
(cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. U.S. customers call Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-243-8872), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800.
Chevrolet and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.
Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
473
Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area.
474
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used as ‘shuttle service,’ the reimbursement is limited to the associated shuttle allowance and must be supported by original receipts. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
475
This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office,
(cid:127)
(cid:127) as part of GM’s defense of litigation through the
discovery process, or
(cid:127) as required by law.
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if the vehicle has the Anti-lock Brake System (ABS), to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called Event Data Recorders (EDR). In a crash event, computer systems, such as the airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision.
476
In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where
appropriate confidentiality is to be maintained and need is shown, or
(cid:127) share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle has OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle.
477
A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
478
Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested
information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 470 for more information.
(cid:127)
(cid:127)
(cid:127)
(cid:127)
If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:127) Remove any valuables from your vehicle before
it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) Gather the important information you will
need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are drivable.
479
Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
(cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully
and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty.
480
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify General Motors. Please call the Chevrolet Customer Assistance Center at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
481
Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, the service bulletin reference number can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). This reference number is needed to order the service bulletin from Helm, Inc. RETAIL SELL PRICE: $6.00 US + Processing Fee
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases.
482
Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 US + Processing Fee Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00 US + Processing Fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
483
✍ NOTES
484
A
Accessories and Modifications ..................... 323
Accessory Power Outlet(s) .......................... 174
Adding Equipment to Your Airbag-
Equipped Vehicle ....................................... 93
............................................ 326
Additives, Fuel
Add-On Electrical Equipment ....................... 434
Air Cleaner/Filter, Engine ............................. 338
Air Conditioning ........................................... 176
Airbag
Passenger Status Indicator ....................... 184
Readiness Light ....................................... 183
Airbag Sensing and Diagnostic
Module (SDM) .......................................... 476
Airbag System ............................................... 76
Adding Equipment to Your
Airbag-Equipped Vehicle ......................... 93
How Does an Airbag Restrain? .................. 84
Passenger Sensing System ....................... 86
Servicing Your Airbag-Equipped Vehicle ..... 92
What Makes an Airbag Inflate? .................. 84
What Will You See After an Airbag
Inflates? ................................................. 85
Airbag System (cont.)
When Should an Airbag Inflate? ................. 82
Where Are the Airbags? ............................. 79
AM-FM Radio .............................................. 207
Antenna, Fixed Mast ................................... 244
Antenna, XM™ Satellite Radio Antenna
System .................................................... 244
Anti-Lock Brake System (ABS) .................... 251
Anti-Lock Brake, System Warning Light ....... 188
Appearance Care
Aluminum or Chrome-Plated Wheels ........ 430
Care of Safety Belts ................................ 427
Chemical Paint Spotting ........................... 432
Cleaning Exterior Lamps/Lenses .............. 428
Cleaning the Inside of Your Vehicle .......... 424
Fabric/Carpet ........................................... 425
Finish Care .............................................. 428
Finish Damage ......................................... 431
Instrument Panel, Vinyl, and Other
Plastic Surfaces .................................... 427
Leather .................................................... 426
Sheet Metal Damage ............................... 431
Tires ........................................................ 431
485
Appearance Care (cont.)
Underbody Maintenance ........................... 432
Vehicle Care/Appearance Materials .......... 433
Washing Your Vehicle .............................. 428
Weatherstrips ........................................... 427
Windshield and Wiper Blades ................... 429
Ashtray(s) .................................................... 175
Assist Handles ............................................ 151
Audio System(s) .......................................... 205
AM-FM Radio .......................................... 207
Care of Your CD Player ........................... 243
Care of Your CDs .................................... 243
Chime Level Adjustment ........................... 244
Fixed Mast Antenna ................................. 244
Radio with CD ......................................... 210
Radio with Six-Disc CD ............................ 221
Setting the Time for Radios with
Radio Data Systems (RDS) .................. 207
Setting the Time for Radios without
Radio Data Systems (RDS) .................. 206
Theft-Deterrent Feature ............................ 242
Understanding Radio Reception ............... 242
XM™ Satellite Radio Antenna System ...... 244
Automatic Headlamp System ....................... 170
Automatic Transmission
Fluid ........................................................ 339
Operation ................................................. 120
Battery ........................................................ 361
Electric Power Management ..................... 173
Run-Down Protection ............................... 174
Battery Warning Light .................................. 186
Before Leaving on a Long Trip .................... 280
Brake
Anti-Lock Brake System (ABS) ................. 251
Emergencies ............................................ 253
Parking .................................................... 130
System Warning Light .............................. 187
Brakes ........................................................ 357
Braking ....................................................... 250
Braking in Emergencies ............................... 253
Break-In, New Vehicle ................................. 115
486
Bulb Replacement ....................................... 370
Center High-Mounted
Stoplamp (CHMSL) ............................... 372
Front Turn Signal, Parking and
Daytime Running Lamps ....................... 372
Halogen Bulbs ......................................... 370
Headlamps ............................................... 371
License Plate Lamps ................................ 374
Replacement Bulbs .................................. 374
Taillamps, Turn Signal, Stoplamps
and Back-up Lamps .............................. 373
Buying New Tires ........................................ 394
Calibration .......................................... 139, 142
California Fuel ............................................. 326
California Proposition 65 Warning ................ 323
Canadian Owners ........................................... 3
Capacities and Specifications ...................... 439
Carbon Monoxide .............. 108, 136, 284, 305
Care of
Safety Belts ............................................. 427
Your CD Player ........................................ 243
Your CDs ................................................. 243
CD, MP3 ..................................................... 234
Center Front Passenger Position,
Safety Belts ............................................... 35
Center High-Mounted Stoplamp (CHMSL) .... 372
Chains, Tire ................................................. 400
Check
Engine Light
............................................ 190
Checking Things Under the Hood ................ 330
Chemical Paint Spotting .............................. 432
Child Restraints
Child Restraint Systems ............................. 49
Infants and Young Children ........................ 46
Lower Anchors and Tethers for Children ..... 56
Older Children ........................................... 43
Securing a Child Restraint in a Rear
Seat Position .......................................... 68
Securing a Child Restraint in the
Center Front Seat Position ..................... 71
Securing a Child Restraint in the
Right Front Seat Position ........................ 71
Where to Put the Restraint ........................ 53
Chime Level Adjustment .............................. 244
Cigarette Lighter .......................................... 175
487
Cleaning
Aluminum or Chrome-Plated Wheels ........ 430
Exterior Lamps/Lenses ............................. 428
Fabric/Carpet ........................................... 425
Finish Care .............................................. 428
Inside of Your Vehicle .............................. 424
Instrument Panel, Vinyl, and Other
Plastic Surfaces .................................... 427
Leather .................................................... 426
Tires ........................................................ 431
Underbody Maintenance ........................... 432
Washing Your Vehicle .............................. 428
Weatherstrips ........................................... 427
Windshield and Wiper Blades ................... 429
Climate Control System ............................... 176
Outlet Adjustment ..................................... 178
Clutch, Hydraulic ......................................... 344
Collision Damage Repair ............................. 477
Comfort Guides, Rear Safety Belt ................. 39
Compass ............................................ 139, 142
Content Theft-Deterrent ............................... 113
Control of a Vehicle ..................................... 250
488
Coolant
Engine Temperature Gage ........................ 189
Heater, Engine ......................................... 119
Cooling System ........................................... 350
Cruise Control ............................................. 164
Cruise Control Light .................................... 194
Cupholder(s) ................................................ 150
Customer Assistance Information
Courtesy Transportation ........................... 473
Customer Assistance for Text
Telephone (TTY) Users ......................... 468
Customer Assistance Offices .................... 468
Customer Satisfaction Procedure .............. 464
GM Mobility Reimbursement Program ...... 469
Reporting Safety Defects to General
Motors .................................................. 481
Reporting Safety Defects to the
Canadian Government .......................... 481
Reporting Safety Defects to the
United States Government .................... 481
Roadside Assistance Program .................. 470
Service Publications Ordering
Information ........................................... 482
D
Daytime Running Lamps ............................. 170
Daytime Running Lamps Indicator Light ....... 195
Defensive Driving ........................................ 246
Disc, MP3 ................................................... 234
Doing Your Own Service Work .................... 324
Dome Lamp ................................................ 173
Dome Lamp Override .................................. 173
Door
Locks ....................................................... 104
Power Door Locks ................................... 105
Programmable Automatic Door Locks ....... 106
Rear Door Security Locks ........................ 106
Rear Doors .............................................. 107
Position, Safety Belt ................................... 25
Driver Information Center (DIC) ................... 196
DIC Controls and Displays ....................... 196
DIC Warnings and Messages ................... 200
Engine
Driver
Driving
At Night ................................................... 274
City .......................................................... 278
Defensive ................................................. 246