2003 Chevrolet Blazer Owners Manual

At Least Once a Year ................................ 6.28 Part C: Periodic Maintenance Inspections ......... 6.31 Steering, Suspension and Front Drive Axle Boot and Seal Inspection ............................ 6-31 Exhaust System Inspection ............................ 6.31 Fuel System Inspection .................................. 6.31 Engine Cooling System Inspection ................... 6.31 Throttle System Inspection ............................. 6.32 Transfer Case and Front Axle

(Four-wheel Drive) Inspection ..................... 6-32 Brake System Inspection ................................ 6.32 Part D: Recommended Fluids and Lubricants .... 6-33 Part E: Maintenance Record ........................... 6.35

6- 1

Maintenance Schedule

Introduction

.. .

I .

IMPORTANT: - 7 E P ENGINE OIL A r THE PROPER RECOMMENDED

1 LEVEL AND CHANGE AS I

I'

Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly. Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow recommended maintenance may not be covered by warranty.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.

6-2

How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you want to get the service information, see Service Publications Ordering Information on page 7- 1 1.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

6-3

Part A: Scheduled Maintenance Services In this part are scheduled maintenance services which are to be performed at the mileage intervals specified. Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. When you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Certificationnire label. See Loading Your Vehicle on page 4-49. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Off-Road Driving with Your Four- Wheel-Drive Vehicle on page 4- 15. use the recommended fuel. See Gasoline Octane on page 5-5.

6-4

Selecting the Right Schedule First you’ll need to decide which of the two schedules is right for your vehicle. Here’s how to decide which schedule to follow: Short TripKity Definition Follow the Short Trip/City Scheduled Maintenance if any one of these conditions is true for your vehicle: 0 Most trips are less than 5 miles (8 km). This is

particularly important when outside temperatures are below freezing. Most trips include extensive idling (such as frequent driving in stop-and-go traffic). You frequently tow a trailer or use a carrier on top of your vehicle. If the vehicle is used for delivery service, police, taxi or other commercial application.

One of the reasons you should follow this schedule if you operate your vehicle under any of these conditions is that these conditions cause engine oil to break down sooner.

Short TripKity Intervals Every 3,000 Miles (5 000 km): Engine Oil and Filter Change (or 3 months, whichever occurs first). Chassis Lubrication (or 3 months, whichever occurs first). Drive Axle Service.

Every 6,000 Miles (10 000 km): Tire Rotation. Every 15,000 Miles (25 000 km): Engine Air Cleaner Filter Inspection, if driving in dusty conditions. Automatic Transmission Service (severe conditions only). Every 30,000 Miles (50 000 km): Engine Air Cleaner Filter Replacement. Fuel Filter Replacement. Every 50,000 Miles (83 000 km): Automatic Transmission Service (normal conditions). Automatic Transfer Case Only: Transfer Case Fluid Change. Every 100,000 Miles (1 66 000 km): Spark Plug Wire Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection. Every 150 000 Miles (240 000 km): Cooling System Service (or every 60 months, whichever occurs first). Engine Accessory Drive Belt Inspection. These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages.

6-5

Long Trip/Highway Definition Follow this scheduled maintenance only if none of the conditions from the Short Trip/City Scheduled Maintenance are true. Do not use this schedule if the vehicle is used for trailer towing, driven in a dusty area or used off paved roads. Use the Short Trip/City schedule for these conditions. Driving a vehicle with a fully warmed engine under highway conditions will cause engine oil to break down slower. Long Trip/Highway Intervals

Every 7,500 Miles (12 500 km): Engine Oil and Filter Change (or every 12 months, whichever occurs first). Chassis Lubrication (or 12 months, whichever occurs first). Drive Axle Service. Tire Rotation. Every 15,000 Miles (25 000 km): Automatic Transmission Service (severe conditions only). Every 30,000 Miles (50 000 km): Fuel Filter Replacement. Engine Air Cleaner Filter Replacement. Every 50,000 Miles (83 000 km): Automatic Transmission Service (normal conditions). Automatic Transfer Case Only: Transfer Case Fluid Change.

Every 100,000 Miles (166 000 km): Spark Plug Wire Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection. Every 150,000 Miles (240 000 km): Cooling System Service (or every 60 months, whichever occurs first). Engine Accessory Drive Belt Inspection. These intervals only summarize maintenance services. Be sure to follow the complete scheduled maintenance on the following pages. Short Trip/City Scheduled Maintenance The services shown in this schedule up to 100,000 miles (1 66 000 km) should be repeated after 100,000 miles (166 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part B: Owner Checks and Services on page 6-26 and Part C: Periodic Maintenance Inspections on page 6-3 1.

6-6

Footnotes t The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warrmty or lknii recall liability prior io the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, ball joints, steering linkage, parking brake cable guides, propshaft splines, universal joints and brake pedal springs. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-32. **Drive axle service. See Part D: Recommended Fluids and Lubricants on page 6-33 for proper lubricant to use:

Check fluid level and add fluid as needed. If driving in dusty areas or when towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). If your vehicle has a locking differential, drain fluid and refill at first engine oil change. More frequent lubrication may be required for heavy-duty or off-road use.

3,000 Miles (5 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

5 Lubricate chassis components (or every 3 months,

whichever OCCLNS first). (See fGOtnot2 #,)

5 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **,) 6,000 Miles (IO 000 km) 5 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

CI Rotate tires. See Tire Inspection and Rotation on page 5-58 for proper rotation pattern and additional information. (See footnote +.)

6-7

9,000 Miles (15 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

12,000 Miles (20 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever comes first). (See footnote #.)

0 Inspect engine air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t.) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

6-8

18,000 Miles (30 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See fuotnote #.)

24,000 Miles (40 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

21,000 Miles (35 000 km) c1 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Sewice.

U Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

27,000 Miles (45 000 km) U Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #*)

U Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #-)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Check rear/front axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

6-9

30.000 Miles (50 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Replace fuel filter. An Emission Control Service. (See footnote t.) Replace engine air cleaner filter. An Emission Control Service. Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

c1

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

6-1 0

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +,)

33,000 Miles (55 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

36,000 Miles (60 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

39,000 Miles (65 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

whichever 0ccLlrs first). (See footnote #.)

45,000 Miles (75 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

... I ! - - - . - .. - -. wnrctlever uwurs I I ~ S L ) . (See footnote #.)

<: -r\

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

42,000 Miles (70 000 km) R Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

lIll Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

i7 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

U Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Inspect engine air cleaner filter if you are driving in

dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t.)

6-1 1

51,000 Miles (85 000 km) U Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

54,000 Miles (90 000 km) W Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

Li Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

48,000 Miles (80 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) 0 If you haven’t used your vehicle under severe service

conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.

Manual transmission fluid doesn’t require change. 0 Automatic Transfer Case Only: Change transfer case

fluid.

6-1 2

57,000 Miles (95 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote X )

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

60,000 Miles (100 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Replace fuel filter. An Emission Control Service. (See

footnote t.)

0 Replace engine air cleaner filter. An Emission

Control Service.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-57for proper rotation pattern and additional information. (See footnote +.)

63,000 Miles (105 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

6-1 3

66,000 Miles (1 10 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

69,000 Miles (115 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **,)

72,000 Miles (120 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

6-1 4

U Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Inspect engine air cleaner filter if you are driving in

dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote t-) 0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

78,000 Miles (130 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

84,000 Miles (140 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs firstj. (See footnote #-)

CI Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

81,000 Miles (135 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #-)

Ll Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

CI Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +,)

87,000 Miles (145 000 km) CI Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

CI Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

6-1 5

90,000 Miles (150 000 km) U Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

U Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Replace fuel filter. An Emission Control Service.

(See footnote t.)

0 Replace engine air cleaner filter. An Emission

Control Service.

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

93,000 Miles (155 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

CI Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

96,000 Miles (160 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

Ll Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

6-1 6

99,000 Miles (165 000 km) 0 Change engine oil and filter (or every 3 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

100,000 Miles (166 000 km) 0 Inspect spark plug wires. An Emission Control

Service.

0 Replace spark plugs. An Emission Control Service. U If you haven’t used your vehicle under severe service

conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter.

Manual transmission fluid doesn’t require change. Cl Automatic Transfer Case Only: Change transfer case

fluid.

CI Inspect Positive Crankcase Ventilation (PCV) valve.

An Emission Control Service.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every

60 months since last service, whichever occurs first). See Engine Coolant on page 5-23 for what to use. Inspect hoses. Clean radiator, condenser, presstire cap and neck. Pressure test cooling system and pressure cap. An Emission Control Service.

0 Inspect engine accessory drive belt. An Emission

Control Service.

Long TriplHighway Scheduled Maintenance The services shown in this schedule up to 100,000 miles (1 66 000 km) should be repeated after 100,000 miles (1 66 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part 6: Owner Checks and Services on page 6-26 and Part C: Periodic Maintenance Inspections on page 6-31.

6-1 7

7,500 Miles (12 500 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

U Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

Footnotes t The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle 's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, ball joints, steering linkage, parking brake cable guides, propshaft splines, universal joints and brake pedal springs. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 6-32. ** Drive axle service. See Part D: Recommended Fluids and Lubricants on page 6-33 for proper lubricant to use.

Check fluid level and add fluid as needed. If your vehicle has a locking differential, drain fluid and refill at first engine oil change.

6-1 8

15,000 Miles (25 000 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

22,500 Miles (37 500 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

U Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

CI Rotate tires. See Tire Inspection and Rotation on page 5-58 for proper rotation pattern and additional information. (See footnote +.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). U Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

6-1 9

U Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

0 Replace fuel filter. An Emission Control Service.

(See footnote f.)

0 Replace engine air cleaner filter. An Emission

Control Service.

37,500 Miles (62 500 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

Cl Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

CI Check rear/front axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire lnspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km) c7 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

you do not use your vehicle under any of these

If conditions, change the fluid and filter every 50,000 miles (83 000 km).

6-20

45,000 Miles (75 000 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) 0 If you haven’t used your vehicle under severe

conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fltiid and filter. Manual transmission fluid doesn’t require change.

17 Automatic Transfer Case Only: Change transfer case

fluid.

52,500 Miles (87 500 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

U Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

6-2 1

0

Rotate tires. See Tire Inspection and Rotation on page 5-58 for proper rotation pattern and additional information. (See footnote +.) Replace fuel filter. An Emission Control Service. (See footnote t.) Replace engine air cleaner filter. An Emission Control Service.

67,500 Miles (112 500 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +-)

60,000 Miles (100 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

6-22

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

Ll Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

0 Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

82,500 Miles (137 500 km) CI Change engine oil and filter (or every 12 months,

whichever occurs first). An Emission Control Service.

U Lubricate chassis components (or every 12 months,

whichever occurs first). (See footnote #.)

U Check readfront axle fluid level and add fluid as

needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

0 Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). U Rotate tires. See Tire Inspection and Rotation on

page 5-58 for proper rotation pattern and additional information. (See footnote +.)

6-23

0

Replace fuel filter. An Emission Control Service. (See footnote t.) Replace engine air cleaner filter. An Emission Control Service. Rotate tires. See Tire Inspection and Rotation on page 5-58 for proper rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Rotate tires. See Tire Inspection and Rotation on page 5-58 for proper rotation pattern and additional information. (See footnote +.)

90,000 Miles (150 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:

- In heavy city traffic where the outside

temperature regularly reaches 90°F (32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery

service.

If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

6-24

100,000 Miles (166 000 km) 0 Inspect spark plug wires. An Emission Control

Service.

0 Replace spark plugs. An Emission Control Service. 0 If you haven’t used your vehicle under severe service

conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.

U Automatic Transfer Case Only: Change transfer case

fluid.

12 Inspect Positive Crankcase Ventilation (PCV) valve.

An Emission Control Service.

150,000 Miles (240 000 km) U Drain, flush and refill cooling system (or every

60 months since last service, whichever occurs first). See Engine Coolant on page 5-23 for what to use. lnspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. 0 Inspect engine accessory drive belt. An Emission

Control Service.

6-25

Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-13 for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@ coolant mixture if necessary. See Engine Coolant on page 5-23 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See Windshield Washer Fluid on page 5-37for further details. At Least Once a Month Tire Inflation Check Make sure tries are inflated to the correct pressures. Don’t forget to check your spare tire. See Tires on page 5-57 for further details.

6-26

Cassette Tape Player Service Clean cassette tape player. Cleaning should be done every 50 hours of tape play. See Audio System(s) on page 3-39 for further details. At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see Cleaning the Outside of Your Vehicle on page 5-82. Spare Tire Check At least twice a year, after the monthly inflation check of the spare tire determines that the spare is inflated to the correct tire inflation pressure, make sure that the spare tire is stored securely. Push, pull, and then try to rotate or turn the tire. If it moves, use the wheel wrench to tighten the cable. See Changing a Flat Tire on page 5-66. Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 6-33.

6-27

Manual Transmission Check Check the transmission fluid level; add if needed. See Manual Transmission Fluid on page 5-2 1. Check for leaks. A fluid leak is the only reason for fluid loss. Have the system inspected and repaired if needed. Automatic Transmission Check Check the transmission fluid level; add if needed. See Automatic Transmission Fluid on page 5-18. A fluid loss may indicate a problem. Check the system and repair if needed. Hydraulic Clutch System Check Check the fluid level in the clutch reservoir. See Hydraulic Clutch on page 5-22. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D.

6-28

Body Lubrication Service Lubricate all hood hinges, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, door hinges, fuel door hinge, endgate hinges, outer tailgate handle pivot points, tailgate hinges, tailgate mounted spare tire (if equipped), glove box and console doors, moving seat hardware and folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment. Starter Switch Check

\ en you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 2-34 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.

Automatic Transmission Shift Lock Control System Check

,u are __... -.lis ,..eck, t..- vehicle

When could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake, See Parking Brake

on page 2-34 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle needs service.

ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position.

With an automatic transmission, the key should turn to LOCK only when the shift lever is in PARK (P). With a manual transmission, the key should turn to LOCK only when you press the key release button. On all vehicles, the key should come out only in LOCK.

6-29

Parking Brake and Automatic Transmission Park (P) Mechanism Check

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure form the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

1 Underbody Flushing Service

At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

6-30

Part C: Periodic Maintenance Inspections

Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should /et your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See Service Publications Ordering lnformation on page 7- 1 1.

Steering, Suspension and Front Drive Axle Boot and Seal Inspection

Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, ioose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 2-39. Fuel System Inspection Inspect the complete fuel system for damage or leaks. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.

6-31

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables. Transfer Case and Front Axle (Four-wheel Drive) Inspection Every 12 months or at engine oil change intervals, check front axle and transfer case and add lubricant when necessary. A fluid loss could hdicate a problem; check and have it repaired, if needed. Check vent hose at transfer case for kinks and proper installation. More frequent lubrication may be required on off-road use.

6-32

Part D: Recommended Fluids and Lubricants

Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

Usage

FluWLubricant

Engine Oil

Engine Coolant

Hydraulic Brake

System

Windshield

Washer Solvent

Hydraulic

Clutch System

Engine oil with the American Petroleum Institute Certified for Gasoline Engines starburst symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see Engine Oil on page 5- 73. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on paae 5-23. Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid. GM Bptikleen Washer Solvent or equivalent. Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 1095351 7, or equivalent DOT-3 brake fluid).

Parking Brake Cable Guides

Power

System

Manual

Transmission

Automatic

Transmission

Key Lock Cylinders

Chassis

Lubrication

Front and Rear Axle (Standard

Differential) Rear Axle (Locking

Differential)

eauivalentl

U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGI #2, I Cateach LB or GC-LB. GM Power Steering Fluid (GM Part No. U.S. 1052884, in Canada 993294. or Synchromesh Transmission Fluid (GM Part No. U.S. 12345349, in Canada 10953465, or equivalent). DEXRON-Ill Automatic Transmission Fluid. Mulit-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGl #2, Category LB or GC-LB. SAE 80W-90 Axle Lubricant (GM Part No. U.S. 1052271, in Canada 10950849, or equivalent). Axle Lubricant; use only GM Part No. U.S. 1052271, in Canada 10950849. Do not add friction modifier.

6-33

Fluid/Lubricant

Usage

FluWLubricant

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent). Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474, or equivalent).

Hood and Door

Hinges Tailgate

Mounted Spare Tire Carrier (if equipped), Outer Tailgate Handle Pivot Points and

Hinges

Weatherstrip Conditioning

Weatherstrip

Squeaks

Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 1095301 4. or eauivalent’l. Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437, or equivalent).

DEXRON-Ill Automatic Transmission Fluid. AUTO-TRAK I1 Fluid (GM Part No. U S . 12378508, in Canada 10953626). Chassis Lubricant (GM Part No. US. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U S . 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242, or equivalent) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723, or equivalent) or lubricant meeting requirements of NLGl #2, Category LB or GC-LB.

Usage

Electronic

Transfer Case

Automatic

Transfer Case

Rear Driveline Center Spline and Universal

Joints

Constant Velocity

Universal Joint

Clutch Pushrod to Clutch Fork

Joint

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release

Pawl

6-34

Part E: Maintenance Record

After the scheduled services are performed, record the date, odometer reading and who performed the service and any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts.

Maintenance Record

6-35

Maintenance Record (cont’d)

6-36

Maintenance Record (cont’d)

Maintenance Record

Maintenance Record (cont’d)

6-38

Section 7 Customer Assistance information

Customer Assistance Information ......................

7.2 Customer Satisfaction Procedure ...................... 7.2 Online Owner Center ...................................... 7.4 Customer Assistance for Text Telephone

(TTY) Users ............................................... 7.4 Customer Assistance Offices ............................ 7.4 GM Mobility Program for Persons with

Disabilities ............................................... 7.5

Roadside Assistance Program .......................... 7.6 Courtesy Transportation ................................... 7.8 Reporting Safety Defects to the United States

Government .............................................. 7.10

Reporting Safety Defects to the Canadian Government .............................................. 7.11 Reporting Safety Defects to General Motors ..... 7.11 Service Publications Ordering Information . . . . . 7.11

7- 1

Customer Assistance Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1 020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative:

Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage

When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.

7-2

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GMiBBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject venue for relief available to you.

it and proceed with any other

You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1 804 Telephone: 1-800-955-51 00 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

7-3

Online Owner Center The Owner Center at MyGMLink is a resource for your GM ownership needs. You can find your specific vehicle information all in one place. The Owner Center allows you to: 0 Get e-mail service reminders.

Access information about your specific vehicle, including tips and videos and an electronic version of this owner’s manual. Keep track of your vehicle’s service history and maintenance schedule. Find GM dealers for service nationwide. Receive special promotions and privileges only available to MyGMLink members.

Refer to the web for updated information. To register your vehicle visit www.MyGMLink.com. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1 -800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)

7-4

Customer Assistance Off ices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-51 70 1 -800-222-1 020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1 -800-CHEV-USA (243-8872) Fax Number: 31 3-381 -0022 From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 31 3-381 -0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 31 3-381 -0022

Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LI H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910 Mexico, D.F. 01 -800-508-0000 Long Distance: 01 1-52-53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualified applicants, can reimburse you up to $1,000 toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830.

7-5

Roadside Courtesy Care provides: 0 Roadside Basic Care services (as outlined

previously) Plus:

0 FREE Non-Warranty Towing (to the closest dealer

from a legal roadway) FREE Locksmith/Key Service (when keys are lost on the road or locked inside)

0 FREE Flat Tire Service (spare installed on the road)

FREE Jump Start (at home or on the

road) 0 FREE Fuel Delivery ($5 of fuel delivered on

the road)

Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2003 Chevrolet passenger cars and light duty trucks. (See your selling dealer for details.)

Roadside Assistance Program To enhance Chevrolet’s strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center. As the owner of a 2003 Chevrolet, membership in Roadside Assistance is free. Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems. If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free; however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Cout?esy Care: Roadside Basic Care provides:

Toll-free number, 1 -800-CHEV-USA (243-8872), text telephone (TTY) users, call 1-888-889-2438

0 Free towing for warranty repairs

Basic over-the-phone technical advice Available dealer services at reasonable costs (Le., wrecker services, locksmith/key service, glass repair, etc.)

7-6

Courtesy Care is available to retail and retail lease customers operating 2003 and newer Chevrolet vehicles for a period of 3 years136,OOO miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer service management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services.

For prompt assistance when calling, please have the following available to give to the advisor;

Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem

Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.

7-7

Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs.

Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair.

7-8

Courtesy Rental Vehicle When your vehicle is unavailable due to overnight warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $30.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyoncl the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five day maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

7-9

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact you dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

7-1 0

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U S . Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline.

Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00 Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: