1998 Chevrolet Blazer Owners Manual

Maintenance Schedule

Short Trip/City Definition

Follow the Short Trip/City Maintenance Schedule if any one of these conditions is true for your vehicle: 0 Most trips are less than 5 to 10 miles (8 to 16 km).

This is particularly important when outside temperatures are below freezing.

0 Most trips include extensive idling (such as frequent

driving in stop-and-go traffic).

0 You operate your vehicle in dusty areas or

off-road frequently.

0 You frequently tow a trailer or use a carrier on top of

your vehicle.

0 If the vehicle is used for delivery service, police, taxi

or other commercial application.

One of the reasons you should follow this schedule if you operate your vehicle under any of these conditions is that these conditions cause engine oil to break down soonel:

Short Trip/City Intervals

Every 3,000 Miles (5 000 km): Engine Oil and

Filter Change (or 3 months, whichever occurs first). Chassis Lubrication (or 3 months, whichever occurs first). Drive Axle Service (or 3 months, whichever occurs first),

Every 6,000 Miles (10 000 km): Tire Rotation. Every 15,000 Miles (25 000 km): Air Cleaner Filter

Inspection, if driving in dusty conditions. Automatic Transmission Service (severe conditions only).

Every 30,000 Miles (50 000 km): Air Cleaner Filter

Replacement. Fuel Filter Replacement.

Every 50,000 Miles (83 000 km): Automatic Transmission Service (normal conditions).

Every 60,000 Miles (100 000 km): Engine

Accessory Drive Belt Inspection. Fuel Tank, Cap and Lines Inspection.

795

Maintenance Schedule I Short Trip/City Intervals

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first).

These intervals only summarize maintenance services. Be sure to follow the complete maintenance schedule on the following pages.

Follow this maintenance schedule only if none of the conditions from the Short Trip/City Maintenance Schedule is true. Do not use this schedule if the vehicle is used for trailer towing, driven in a dusty area or used off paved roads. Use the Short Trip/City schedule for these conditions. Driving a vehicle with a fully warmed engine under highway conditions causes engine oil to break down slowez 7-6

Every 7,500 Miles (12 500 km): Engine Oil and Filter Change (or every 12 months, whichever occurs first). Chassis Lubrication (or every 12 months, whichever occurs first). Drive Axle Service. Tire Rotation.

Every 15,000 Miles (25 000 km): Automatic

Transmission Service (severe conditions only).

Every 30,000 Miles (50 000 km): Fuel Filter

Replacement. Air Cleaner Filter Replacement.

Every 50,000 Miles (83 000 km): Automatic Transmission Service (normal conditions).

Every 60,000 Miles (100 000 km): Engine

Accessory Drive Belt Inspection. Fuel Tank, Cap and Lines Inspection.

Every 100,000 Miles (166 000 km): Spark Plug Wire

Inspection. Spark Plug Replacement. Positive Crankcase Ventilation (PCV) Valve Inspection.

Every 150,000 Miles (240 000 km): Cooling System

Service (or every 60 months, whichever occurs first).

These intervals only summarize maintenance services. Be sure to follow the complete maintenance schedule on the following pages.

I Fzlort TripKity Maintenance Schedule

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes The U.S. Environmental Protection Agency or the

California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, ball joints, steering linkage, parking brake cable guides, propshaft splines, universal joints and brake pedal springs.

+ A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections’’ in Part C of this schedule. ** Drive axle service (see “Recommended Fluids and Lubricants” in the Index for proper lubricant to use):

Locking Differential -- Drain fluid and refill at first engine oil change. At subsequent oil changes, check fluid level and add fluid as needed. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). Standard Differential -- Check fluid level and add fluid as needed at every oil change. If driving in dusty areas or towing a trailer, drain fluid and refill every 15,000 miles (25 000 km). More frequent lubrication may be required for heavy-duty or off-road use.

7-7

DATE

MILEAGE

DATE

I Short TkiplCity Maintenance Schedule 3,000 Miles (5 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

An Emission Control Service.

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

6,000 Miles (10 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

velocity joints and axle seals for leaking. (See footnote **.)

(See footnote #.)

rotation pattern and additional information. (See footnote +.)

9,000 Miles (15 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. 0 Lubricate chassis components (or every 3 months, whichever occurs first).

(See footnote #.)

7-8

I Short TripKity Maintenance Schedule

0 Check readfront axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Sewice.

12,000 Miles (20 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

15,000 Miles (25 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Inspect air cleaner filter if you are driving in dusty conditions. Replace

(See footnote #.)

filter if necessary. An Emission Control Sewice. (See footnote?.)

(Continued)

DATE

DATE

7-9

Short TripKity Maintenance Schedule

15,000 Miles (25 000 km) (Continued) Cl Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven

velocity joints and axle seals for leaking. (See footnote **.)

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

An Emission Control Service.

18,000 Miles (30 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information, (See footnote +.)

(See footnote #.)

7-10

I Short TripKity Maintenance Schedule I 21,000 Miles (35 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

An Emission Control Service.

24,000 Miles (40 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

rotation pattern and additional information. (See footnote +.)

DATE

I MILEAGE

ACTUAL

DATE

I MILEAGE

ACTUAL

27,000 Miles (45 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

MILEAGE

(Continued)

I SERVICEDBY: I

I SERVICEDBY: I

7-11

Short Trip/City Maintenance Schedule

27,000 Miles (45 000 km) (Continued) 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 30,000 Miles (50 000 km)

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Replace fuel filter. An Emission Control Service. (See footnote?.) Replace air cleaner filter. An Emission Control Service. Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain.

7-12

DATE

I MILEAGE

ACTUAL

I SERVICEDBX I

I Short TripKity Maintenance Schedule

- When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. I f you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). rotation pattern and additional information. (See footnote +.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

An Emission Control Service.

33,000 Miles (55 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

36,000 Miles (60 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first).

An Emission Control Service.

(See footnote #.)

(Continued)

DATE

I MILEAGE

ACTUAL

DATE

I SERVICEDBY: I

7-13

I Short TripKity Maintenance Schedule

36,000 Miles (60 000 km) (Continued) 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

39,000 Miles (65 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

42,000 Miles (70 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

7-14

DATE

I DATE

ACTUAL MILEAGE

I SERVICEDBE

I Short Trip/City Maintenance Schedule 45,000 Miles (75 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. I f you do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km). Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Service. (See footnote?.)

DATE

I MILEAGE

ACTUAL

I SERVICEDBY: I

7-15

I Short Trip/City Maintenance Schedule I 48,000 Miles (80 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.

0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km)

If you haven’t used your vehicle under severe service conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.

51,000 Miles (85 000 km)

Change engine oil and filter (or every 5 months, whichever occurs first). An Emission Control Sewice. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) 0 Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

7-16

I + MILEAGE

SERVICED BY:

ACTUAL

DATE

DATE

MILEAGE

DATE

I Short TripKity Maintenance Schedule I 54,000 Miles (90 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) 0 Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.) 57,000 Miles (95 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

An Emission Control Service.

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

I DATE I MILEAGE

ACTUAL

I SERVICEDBY: I

I DATE

7-17

DATE

MILEAGE

1 Short TripKity Maintenance Schedule I 60,000 Miles (100 000 km)

Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 3 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. I f you do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km). Inspect engine accessory drive belt. Replace fuel filter. An Emission Control Service. (See footnote?.) Replace air cleaner filter. An Emission Control Service.

CI

7-18

I Short Trip/City Maintenance Schedule

0 Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket

for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)

0 Rotate tires. See “Tire Inspection and Rotation’’ in the Index for proper

rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

63,000 Miles (105 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

66,000 Miles (110 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first), 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

DATE

ACTUAL MILEAGE

SERVICED BY:

DATE

I MILEAGE

ACTUAL

I SERVICEDBY: I

(Continued)

7-19

I Short Trip/City Maintenance Schedule

66,000 Miles (110 000 km) (Continued) 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

69,000 Miles (115 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first).

An Emission Control Service.

(See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Sewice.

72,000 Miles (120 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

7-20

DATE

~-

DATE

MILEAGE

I Short TripKity Maintenance Schedule 75,000 Miles (125 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first).

An Emission Control Service.

(See footnote #.)

I7 Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km). 0 Inspect air cleaner filter if you are driving in dusty conditions. Replace filter

if necessary. An Emission Control Service. (See footnote?.)

0 Check readfront axle fluid level and add fluid as needed. Check constant

velocity joints and axle seals for leaking. (See footnote **.)

I DATE 1 MILEAGE

SERVICED BY:

ACTUAL

7-21

I

I Short Trip/City Maintenance Schedule 78,000 Miles (130 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

velocity joints and axle seals for leaking. (See footnote **.)

An Emission Control Service.

(See footnote #.)

rotation pattern and additional information. (See footnote +.)

DATE

I MILEAGE

ACTUAL

An Emission Control Service.

81,000 Miles (135 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

DATE

I MILEAGE

ACTUAL

84,000 Miles (I40 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

DATE

7-22

I SERVICEDBY I

I SERVICED BY:

I Short TripKity Maintenance Schedule

(See footnote #.)

0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

velocity joints and axle seals for leaking. (See footnote **.)

rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

87,000 Miles (145 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

90,000 Miles (150 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first).

An Emission Control Service.

(See footnote #.)

DATE

MILEAGE

(Continued)

7-23

Short TripKity Maintenance Schedule

velocity joints and axle seals for leaking. (See footnote **.)

90,000 Miles (150 000 km) (Continued) 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F - In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. Ifyou do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

(32°C) or higher.

An Emission Control Service. (See footnote?.)

0 Replace fuel filter. 0 Replace air cleaner filter. 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

An Emission Control Service.

rotation pattern and additional information. (See footnote +.)

7-24

I

DATE

I SERVICEDBY: I

I MILEAGE I 1

ACTUAL

I Short Trip/City Maintenance Schedule 93,000 Miles (155 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first). 0 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

An Emission Control Service.

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

96,000 Miles (160 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Sewice.

I7 Lubricate chassis components (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

99,000 Miles (165 000 km) 0 Change engine oil and filter (or every 3 months, whichever occurs first).

An Emission Control Service.

MILEAGE

(Continued)

DATE

I MILEAGE

ACTUAL

I SERVICEDBY: I

7-25

I Short Trip/City Maintenance Schedule

99,000 Miles (165 000 km) (Continued) 0 Lubricate chassis co ts (or every 3 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

)on

An Emission Control Service,

100,000 Miles (166 000 km) 0 Inspect spark plug wires. 0 Replace spark plugs. 0 If you haven’t used your vehicle under severe service conditions listed

An Emission Control Service.

previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.

0 Inspect Positive Crankcase Ventilation (PCV) valve.

An Emission Control Service.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test cooling system and pressure cap. An Emission Control Service.

7-26

DATE

I MILEAGE

ACTUAL

I SERVICEDBY: I

DATE

MILEAGE

Long Tripmighway Maintenance Schedule

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services’’ and “Periodic Maintenance Inspections” following. Footnotes -i- The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

# Lubricate the front suspension, ball joints, steering linkage and transfer case shift linkage, parking brake cable guides, propshaft splines, universal joints and brake pedal springs. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections” in Part C of this schedule. ** Drive axle service (see “Recommended Fluids and Lubricants” in the Index for proper lubricant to use): 0 Locking Differential -- Drain fluid and refill at first engine oil change. At subsequent oil changes, check fluid level and add fluid as needed. Standard Differential -- Check fluid level and add fluid as needed at every engine oil change.

7-27

f Long Tripmighway Maintenance Schedule

7,500 Miles (I2 500 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km)

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service. Lubricate chassis components (or every 12 months, whichever occurs first). (See footnote #.) Check readfront axle fluid level and add fluid as needed. Check constant velocity joints and axle seals for leaking. (See footnote **.) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32 O C) or higher.

- In hilly or mountainous terrain.

7-28

DATE

I MILEAGE

ACTUAL

I SERVICEDBY: I

I DATE I MILEAGE

ACTUAL

I SERVICEDBY:

Long TrlpEIighway Maintenance Schedule

- When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km).

17 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

22,500 Miles (37 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km)

I DATE

Change engine oil and filter (or every 12 months, whichever occurs first). An Emission Control Service.

(Continued) c

7-29

Long Tripmighway Maintenance Schedule

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

30,000 Miles (50 000 km) (Continued) 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. lfyou do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km). rotation pattern and additional information. (See footnote +.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper 0 Replace fuel filter. 0 Replace air cleaner filter.

An Emission Control Service. (See footnote?.)

An Emission Control Service.

7-30

Long Tripmighway Maintenance Schedule I

An Emission Control Service.

37,500 Miles (62 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first), 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

velocity joints and axle seals for leaking. (See footnote **.)

(See footnote #.)

rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

45,000 Miles (75 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven

velocity joints and axle seals for leaking. (See footnote **.)

(See footnote #.)

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32 O C) or higher.

- In hilly or mountainous terrain.

DATE

I DATE MILEAGE

(Continued)

7-31

I Long Tripmighway Maintenance Schedule

45,000 Miles (75 000 km) (Continued)

- When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) 0 If you haven’t used your vehicle under severe conditions listed previously and,

therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.

An Emission Control Sewice.

52,500 Miles (87 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

rotation pattern and additional information. (See footnote +.)

MILEAGE

MILEAGE

Long Tripmighway Maintenance Schedule 60,000 Miles (100 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant

An Emission Control Service.

(See footnote #.)

velocity joints and axle seals for leaking. (See footnote **.)

c] Change automatic transmission fluid and filter if the vehicle is mainly driven

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

DATE

ACTUAL MILEAGE

I SERVICED BY:

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km). rotation pattern and additional information. (See footnote +.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper 0 Inspect engine accessory drive belt. 0 Replace fuel filter.

An Emission Control Service. (See footnote?.)

(Continued)

7-33

Long Trip/Highway Maintenance Schedule

60,000 Miles (100 000 km) (Continued) 0 Replace air cleaner filter.

An Emission Control Service. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)

An Emission Control Service.

67,500 Miles (112 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See "Tire Inspection and Rotation" in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first).

An Emission Control Service.

(See footnote #.)

7-34

DATE

ACTUAL MILEAGE

I SERVICEDBY

DATE

ACTUAL MILEAGE

SERVICED BY:

Long Tripmighway Maintenance Schedule

0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven

velocity joints and axle seals for leaking. (See footnote **.)

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(3 2 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. If you do not use your vehicle under any of these conditions, change the fluid and filter every 50,000 miles (83 000 km).

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

82,500 Miles (137 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first).

An Emission Control Service.

(See footnote #.)

DATE

(Continued)

7-35

I -- I Long Tripmighway Maintenance Schedule

82,500 Miles (137 500 km) (Continued) 0 Check readfront axle fluid level and add fluid as needed. Check 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

constant velocity joints and axle seals for leaking. (See footnote **.) rotation pattern and additional information. (See footnote +.)

DATE

An Emission Control Service.

90,000 Miles (150 000 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Change automatic transmission fluid and filter if the vehicle is mainly driven

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. I f you do not use your vehicle under any of these conditions, change the fluid andfilter every 50,000 miles (83 000 km).

7-36

Long Tripmighway Maintenance Schedule

An Emission Control Service. (See footnote?.)

0 Replace fuel filter. 0 Replace air cleaner filter. 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

An Emission Control Service.

rotation pattern and additional information. (See footnote +.)

An Emission Control Service.

97,500 Miles (162 500 km) 0 Change engine oil and filter (or every 12 months, whichever occurs first). 0 Lubricate chassis components (or every 12 months, whichever occurs first). 0 Check readfront axle fluid level and add fluid as needed. Check constant 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

(See footnote #.) velocity joints and axle seals for leaking. (See footnote **.)

rotation pattern and additional information. (See footnote +.)

DATE

7-37

I Long Trip/Highway Maintenance Schedule 100,000 Miles (166 000 km) 0 Inspect spark plug wires. 0 Replace spark plugs. 0 If you haven’t used your vehicle under severe service conditions listed previously and, therefore, haven’t changed your automatic transmission fluid, change both the fluid and filter. Manual transmission fluid doesn’t require change.

An Emission Control Service.

An Emission Control Service.

0 Inspect Positive Crankcase Ventilation (PCV) valve.

An Emission Contrul Service.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant” in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

7-38

I DATE I MILEAGE I SERVrCEDBy I

ACTUAL

DATE

I MILEAGE

ACTUAL

I SERVICEDBY I

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tin - ation Check Make sure tires are inflated to the correa pressures. See “Tires” in the Index for further details. Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@ coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

7-39

job, have it

At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.) Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index. Manual Transmission Check Check the transmission fluid level; add if needed. See “Manual Transmission’’ in the Index. Check for leaks. A fluid loss may indicate a problem. Have the system inspected and repaired if needed.

if needed. See

Automatic Transmission Check Check the transmission fluid level; add “Automatic Transmission” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. Hydraulic Clutch System Check Check the fluid level in the clutch reservoir. See “Hydraulic Clutch Fluid” in the Index. A fluid loss in this system could indicate a problem. Have the system inspected and repaired at once. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all body door and fuel door hinges, rear compartment hinges, latches and locks including the glove box, console doors and the body hood and any moving seat hardware. Lubricate the hood safety lever pivot and prop rod pivot. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

7-40

Starter Switch Check

A CAUTION:

Brake-Transmission Shift Interlock (BTSI) Check (Automatic Transmission)

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1.

2.

3.

Before you start, be sure you have enough room around the vehicle. Firmly apply both the parking brake (see “Parking Brake’, in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch down halfway and try to start the engine. The starter should work only when the clutch is pushed down all the way to the floor. If the starter works when the clutch isn’t pushed all the way down, your vehicle needs service.

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake”

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.

7-41

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. 0 With an automatic transmission, the key should turn to LOCK only when the shift lever is in PARK (P).

0 With a manual transmission, the key should turn to

LOCK only when the shift lever is in REVERSE (R).

On vehicles with a key release button, try to turn the key to LOCK without pressing the button. The key should turn to LOCK only when you press the key button. On all vehicles, the key should come out only in LOCK. Parking Brake and Automatic Transmission PARK (P) Mechanism Check

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release all brakes.

Underbody Flushing Service At least every spring, use plain water corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and debris can collect.

to flush any

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

7-42

Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualified service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications” in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary.

Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust” in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.

7-43

Drive Axle Service Check readfront axle fluid level and add as needed. Check constant velocity joints and axle seals for leaking. Transfer Case (Four-wheel Drive) Inspection Every 12 months or at oil change intervals, check front axle and transfer case and add lubricant when necessary. Check vent hose at transfer case for kinks and proper installation. More frequent lubrication may be required on off-road use.

Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

7-44

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

USAGE Engine Oil

Engine Coolant

Hydraulic Brake System

FLUIDLUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and use only GM Goodwrench@ DEX-COOL’ or Havoline@ DEX-COOL@ Coolant. See “Engine Coolant” in the Index. Delco Supreme 11 (GM Part No. 12377967 or equivalent DOT-3 Brake Fluid).

Brake Fluid

USAGE Hydraulic Clutch System

Parking Brake Cable Guides

Power Steering System

Manual Transmission

Automatic Transmission Key Lock Cylinders

FLUID/LUBRICANT Hydraulic Clutch Fluid (GM Part No. 12345347 or equivalent DOT-3 Brake Fluid). Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 10500 17 - 1 quart, or equivalent). Synchromesh Transmission Fluid (GM Part No. 12345349 or equivalent). DEXRON@-I11 Automatic Transmission Fluid. Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

7-45

~

~~

FLUIDLUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Axle Lubricant (GM Part No. 1052271) or S A E 80W-90 GL-5 Gear Lubricant. DEXRON@-I11 Automatic Transmission Fluid. GM Optikleen@ Washer Solvent (GM Part No. 1051515) or equivalent. Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

USAGE Constant Velocity Universal Joint

Clutch Pushrod to Clutch Fork Joint

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges

FLUIDLUBRICANT Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Chassis Lubricant (GM Part No. 12377985 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB. Lubriplate@ Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

USAGE Chassis Lubrication

Differential, Front and Rear Axle Transfer Case

Windshield Washer Solvent

Rear Driveline Center Spline and Universal Joints

7-46

FLUIDLUBRICANT Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

USAGE Fuel Filler Door and Endgate Hinges, and Rear Folding Seat Tailgate Mounted Spare Tire Carrier (if equipped), Outer Tailgate Handle Pivot Points and Hinges

USAGE Weatherstrip Conditioning Weatherstrip Squeaks

FLUIDLUBRICANT Dielectric Silicone Grease (GM Part No. 12345579 or equivalent). Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent).

7-47

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and

Maintenance Record

Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

7-48

Maintenance Record

DATE

ODOMETER READING SERVICED

BY

MAINTENANCE

PERFORMED

7-49

Maintenance Record

7-50

Section 8 Customer Assistance Information

Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2 8-4

8-5 8-7 8-8 8 -9

Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Chevrolet Roadside Assistance Program Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program

8- 10 8-10

8-1 1

8-1 1 8-1 1

Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada

Customer Satisfaction Procedure

Chevrolet dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate: 0 In Mexico: (525) 625-3256 0 In Puerto Rico: 1-800-496-9992 (English) or

1-800-496-9993 (Spanish)

0 In the U.S. Virgin Islands: 1-800-496-9994 0 In the Dominican Republic: 1-800-751-4135

(English) or 1-800-75 1-41 36 (Spanish)

0 In the Bahamas: 1-800-389-0009 0 In Bermuda, Barbados, Antigua and the British

Virgin Islands: 1-800-534-01 22

0 In all other Caribbean countries: (809) 763-1 31 5 0 In other overseas locations, call GM Overseas

Distribution Corporation in Canada at: (905) 644-4 1 1 2.

8-3

Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.)

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern

We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Chevrolet, address your inquiry to:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

In Canada, write to:

General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

8-4

Chevrolet Roadside Assistance Program

Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (1 -800-243-8872). This toll-free number will provide you over-the-phone roadside assistance with minor mechanical problems, If your problem cannot be resolved over the phone, our advisors have access to a nationwide network of dealer recommended service providers. Roadside membership is free, however some services may incur costs. Roadside offers two levels of service to the customer, Basic Care and Courtesy" Care:

Toll-free number, 1-800-CHEV-USA

0 Free towing for warranty repairs 0 Basic over-the-phone technical advice 0 Available dealer services at reasonable costs (Le.,

wrecker services, 1ocksrnitWkey service, glass repair, etc.)

To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is excited to announce the establishment of the Chevrolet Roadside Assistance Center, As the owner of a 1998 Chevrolet, membership in Roadside Assistance is free.

8-5

ROADSIDE Courtesy TM Care PROVIDES:

Roadside Basic Care services (as outlined previously) Plus: FREE Non-Warranty Towing (to the closest dealer from a legal roadway) FREE LocksmiWKey Service (when keys are lost on the road or locked inside) FREE Flat Tire Service (spare installed on the road) FREE Jump Start (at home or on the road) FREE Fuel Delivery ($5 of fuel delivered on the road)

Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to eligible purchasers of 1998 Chevrolet passenger car and light duty trucks. (Please see your selling dealer for details.) Note: Courtesy Care is available to retail and retail lease customers operating 1998 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. All Courtesy Care services must be pre-arranged by Chevrolet Roadside or dealer Service Management. Basic Care and Courtesy Care are not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at any time.

For complete program details, see your Chevrolet dealer to obtain a Roadside Assistance Center brochure. The Roadside Assistance Center uses companies that will provide you with quality and priority service. When roadside services are required, our advisors will explain any payment obligations that may be incurred for utilizing outside services. For prompt assistance when calling, please have the following available to give to the advisor: Vehicle Identification Number (VIN) License plate number Vehicle color Vehicle location Telephone number where you can be reached Vehicle mileage Description of problem

Please refer to the Roadside Assistance brochure inside your owner information portfolio for full program details. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

8-7

Chevrolet Courtesy Transportation is not part of the Bumper to Bumper New Vehicle Limited Warranty. Chevrolet reserves the right to make any changes or discontinue Courtesy Transportation at any time without notification. For additional program details, contact your Chevrolet dealer.

Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Chevrolet will reimburse up to $30/day for documented transportation you receive. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation.

Courtesy Transportation Chevrolet offers Courtesy Transportation for customers needing warranty service. Courtesy Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper New Vehicle Limited Warranty to retail purchasers of 1998 Chevrolet passenger cars and light duty trucks (please see your selling dealer for details). Courtesy Transportation includes:

One way shuttle ride for any warranty repair completed during the same day. Up to $30 maximum daily vehicle rental allowance for any overnight warranty repair up to five days, OR Up to $30 maximum daily cab, bus or other transportation allowance in lieu of rental for any overnight warranty repair up to five days, OR Up to $10 daily fuel allowance for rides provided by another person (i.e., friend, neighbor, etc.) in lieu of rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation arrangements will be administered by your Chevrolet dealer service management. Claim amounts should reflect all actual costs.

8-8

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

8-9

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

8-10

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario KlG 352

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222- 1020 or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Ordering Service and Owner Publications in Canada Service manuals, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

1998 CHEVROLET SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servicing

of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing

it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00