Odometer Reading
Serviced By
Maintenance Record
Maintenance Record (cont’d)
6-28
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-4
Customer Assistance for Text
Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-8
Vehicle Data Collection and Event
Data Recorders .........................................7-10
Reporting Safety Defects ................................7-11
Reporting Safety Defects to the
United States Government ..........................7-11
Reporting Safety Defects to the
Canadian Government ................................7-11
Reporting Safety Defects to
General Motors .........................................7-11
Service Publications Ordering
Information ...............................................7-12
7-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
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STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
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Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your specific vehicle,
including tips and videos and an electronic version of this owner’s manual (United States only).
• Keep track of your vehicle’s service history and
maintenance schedule.
• Find GM dealers for service nationwide. • Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
Fax Number: 313-381-0022
7-4
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance Please contact the local General Motors Business Unit.
7-5
GM Mobility Reimbursement Program This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver’s or passenger’s adaptive equipment you may require for your vehicle, such as hand controls and wheelchair/scooter lifts. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
Roadside Assistance Program As the owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Call Chevrolet’s Roadside Assistance at 1-800-CHEV-USA, (1-800-243-8872) 24 hours a day, 365 days a year to speak with a Chevrolet Roadside Assistance representative. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: • Fuel Delivery: Delivery of enough fuel
($5 maximum) for the customer to get to the nearest service station.
• Lock-out Service (identification required):
Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).
• Emergency Tow: Tow to the nearest dealership
for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow.
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• Flat Tire Change: Installation of a spare tire will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.
• Jump Start: No-start occurrences which require a
battery jump start will be covered at no charge.
• Dealer Locator Service In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home
telephone number.
• Telephone number of your location. • Location of the vehicle. • Model, year, color, and license plate number. • Mileage, Vehicle Identification Number (VIN),
and delivery date of the vehicle.
• Description of the problem.
While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-234-8872), text telephone (TTY) users, call 1-888-889-2438. Chevrolet reserves the right to limit services or reimbursement to an owner or driver when, in Chevrolet’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Chevrolet reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
7-7
Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership.
7-8
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of up to a five-day maximum may be available for the use of public transportation such as a taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses of up to a five-day maximum may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum of $30.00 a day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.
Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating GM dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your GM dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
7-9
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.
7-10
To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: • with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
• in response to an official request of police or similar
• as part of GM’s defense of litigation through the
government office,
discovery process, or
• as required by law. In addition, once GM collects or receives data, GM may: • use the data for GM research needs, • make it available for research where appropriate
confidentiality is to be maintained and need is shown, or
• share summary data which is not tied to a specific
vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from the hotline.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify General Motors. Please call the Chevrolet Customer Assistance Center at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
7-11
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
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Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
7-13
✍ NOTES
7-14
A
Accessory Power Outlets ................................. 3-12
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-79
Air Cleaner/Filter, Engine ................................. 5-17
Air Conditioning .............................................. 3-14
Airbag
Readiness Light .......................................... 3-28
Airbag Sensing and Diagnostic Module (SDM) .... 7-10
Airbag System ................................................ 1-48
How Does an Airbag Restrain? ...................... 1-52
Servicing Your Airbag-Equipped Vehicle .......... 1-54
What Makes an Airbag Inflate? ...................... 1-52
What Will You See After an Airbag Inflates? .... 1-52
When Should an Airbag Inflate? .................... 1-51
Where Are the Airbags? ............................... 1-50
AM-FM Radio ................................................. 3-35
Antenna, Fixed Mast ....................................... 3-47
Anti-Lock Brake System (ABS) ........................... 4-6
Anti-Lock Brake, System Warning Light .............. 3-29
Appearance Care ............................................ 5-70
Aluminum Wheels ........................................ 5-75
Care of Safety Belts .................................... 5-73
Chemical Paint Spotting ............................... 5-77
Cleaning Exterior Lamps/Lenses .................... 5-74
Appearance Care (cont.)
Fabric/Carpet .............................................. 5-71
Finish Care ................................................. 5-74
Finish Damage ............................................ 5-76
Glass Surfaces ............................................ 5-73
Instrument Panel ......................................... 5-73
Interior Plastic Components ........................... 5-73
Sheet Metal Damage ................................... 5-76
Tires .......................................................... 5-76
Underbody Maintenance ............................... 5-77
Vehicle Care/Appearance Materials ................ 5-77
Vinyl .......................................................... 5-72
Washing Your Vehicle ................................... 5-74
Weatherstrips .............................................. 5-73
Windshield and Wiper Blades ........................ 5-75
Ashtrays ........................................................ 3-13
Audio System(s) ............................................. 3-35
AM-FM Radio ............................................. 3-35
Care of Your CD Player ............................... 3-47
Care of Your CDs ........................................ 3-47
Fixed Mast Antenna ..................................... 3-47
Radio with CD .................................... 3-37, 3-41
Understanding Radio Reception ..................... 3-47
Automatic Transaxle
Fluid .......................................................... 5-18
Operation ................................................... 2-21
B
Battery .......................................................... 5-36
Before Leaving on a Long Trip ......................... 4-20
Brake
Anti-Lock Brake System (ABS) ........................ 4-6
Emergencies ................................................ 4-8
Parking ...................................................... 2-26
System Inspection ....................................... 6-23
System Warning Light .................................. 3-22
Brakes .......................................................... 5-33
Braking ........................................................... 4-6
Braking in Emergencies ..................................... 4-8
Break-In, New Vehicle ..................................... 2-17
Bulb Replacement ........................................... 5-41
Fog Lamps ................................................. 5-44
Front Turn Signal and Parking Lamps ............. 5-43
Halogen Bulbs ............................................ 5-41
Headlamp Aiming ........................................ 5-41
Headlamps ................................................. 5-42
Replacement Bulbs ...................................... 5-47
Sidemarker Lamps ............................... 5-45, 5-46
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps ........................................ 5-46
Turn Signal Lamps ...................................... 5-44
Buying New Tires ........................................... 5-58
California Fuel .................................................. 5-5
Canadian Owners ................................................ ii
Capacities and Specifications ............................ 5-85
Carbon Monoxide ............. 2-9, 2-11, 2-31, 4-23, 4-36
Care of
Safety Belts ................................................ 5-73
Your CD Player ........................................... 3-47
Your CDs ................................................... 3-47
Center Rear Passenger Position,
Safety Belts ................................................ 1-26
Chains, Tire ................................................... 5-61
Charging System Light
.................................... 3-29
Check
Engine Light ............................................... 3-30
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................... 5-77
Child Restraints
Child Restraint Systems ............................... 1-34
Infants and Young Children ........................... 1-30
Lower Anchorages and Top Tethers for
Children (LATCH System) .......................... 1-40
Older Children ............................................. 1-28
Securing a Child Restraint Designed for
the LATCH System ................................... 1-43
Child Restraints (cont.)
Securing a Child Restraint in a Rear
Seat Position ........................................... 1-43
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-46
Top Strap ................................................... 1-38
Top Strap Anchor Location ............................ 1-39
Where to Put the Restraint ........................... 1-37
Cigarette Lighter ............................................. 3-13
Cleaning
Aluminum Wheels ........................................ 5-75
Exterior Lamps/Lenses ................................. 5-74
Fabric/Carpet .............................................. 5-71
Finish Care ................................................. 5-74
Glass Surfaces ............................................ 5-73
Instrument Panel ......................................... 5-73
Interior Plastic Components ........................... 5-73
Tires .......................................................... 5-76
Underbody Maintenance ............................... 5-77
Vinyl .......................................................... 5-72
Washing Your Vehicle ................................... 5-74
Weatherstrips .............................................. 5-73
Windshield and Wiper Blades ........................ 5-75
Climate Control System ................................... 3-14
Air Filter, Passenger Compartment ................. 3-18
Outlet Adjustment ........................................ 3-17
Clock ............................................................ 3-27
Clutch, Hydraulic ............................................. 5-20
Compact Spare Tire ........................................ 5-70
Control of a Vehicle .......................................... 4-5
Coolant
Engine Temperature Gage ............................ 3-23
Heater, Engine ............................................ 2-20
Surge Tank Pressure Cap ............................. 5-24
Cooling System .............................................. 5-26
Cupholder(s) .................................................. 2-35
Customer Assistance Information
Courtesy Transportation .................................. 7-8
Customer Assistance for Text
Telephone (TTY) Users ............................... 7-4
Customer Assistance Offices ........................... 7-4
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to
General Motors ........................................ 7-11
Reporting Safety Defects to the
Canadian Government .............................. 7-11
Reporting Safety Defects to the
United States Government ......................... 7-11
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-12
D
Daytime Running Lamps .................................. 3-10
Daytime Running Lamps Indicator Light
............. 3-34
Defensive Driving ............................................. 4-2
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-12
Door
Ajar Light ................................................... 3-34
Central Door Unlocking System ....................... 2-7
Door Ajar Reminder ....................................... 2-8
Locks .......................................................... 2-7
Rear Door Security Locks ............................... 2-8
Driver
Driving
Position, Safety Belt ..................................... 1-15
Seat Height Adjuster ...................................... 1-3
At Night ..................................................... 4-14
City ........................................................... 4-18
Defensive ..................................................... 4-2
Drunken ....................................................... 4-3
Freeway ..................................................... 4-19
Hill and Mountain Roads .............................. 4-22
In Rain and on Wet Roads ........................... 4-15
Rocking Your Vehicle to Get it Out ................. 4-28
Winter ........................................................ 4-23
Electrical System
Add-On Equipment ...................................... 5-79
Engine Compartment Fuse Block ................... 5-82
Fuses and Circuit Breakers ........................... 5-80
Headlamp Wiring ......................................... 5-79
Instrument Panel Fuse Block ......................... 5-80
Power Windows and Other Power Options ...... 5-79
Windshield Wiper Fuses ............................... 5-79
Engine
Air Cleaner/Filter ......................................... 5-17
Battery ....................................................... 5-36
Check and Service Engine Soon Light ............ 3-30
Coolant ...................................................... 5-21
Coolant Heater ............................................ 2-20
Coolant Temperature Gage ........................... 3-23
Cooling System Inspection ............................ 6-23
Engine Compartment Overview ...................... 5-12
Exhaust
..................................................... 2-31
Oil ............................................................. 5-13
Overheating ................................................ 5-24
Starting ...................................................... 2-19
Event Data Recorders (EDR) ............................ 7-10
Extender, Safety Belt ....................................... 1-27
Exterior Lamps ................................................. 3-9
F
Filter
Engine Air Cleaner ...................................... 5-17
Finish Damage ............................................... 5-76
Fixed Mast Antenna ........................................ 3-47
Flash-to-Pass ................................................... 3-7
Flat Tire ........................................................ 5-61
Flat Tire, Changing ......................................... 5-62
Flat Tire, Storing ............................................. 5-69
Fluid
Automatic Transaxle ..................................... 5-18
Manual Transaxle ........................................ 5-20
Power Steering ........................................... 5-31
Windshield Washer ...................................... 5-32
Fog Lamp Light .............................................. 3-34
Fog Lamps ............................................ 3-11, 5-44
Fuel
............................................................... 5-5
Additives ...................................................... 5-6
California Fuel .............................................. 5-5
Filling a Portable Fuel Container ..................... 5-9
Filling Your Tank ........................................... 5-7
Fuels in Foreign Countries .............................. 5-6
Gage ......................................................... 3-24
Gasoline Octane ........................................... 5-5
Gasoline Specifications .................................. 5-5
Low Warning Light ....................................... 3-25
System Inspection ....................................... 6-22
Fuses
Engine Compartment Fuse Block ................... 5-82
Fuses and Circuit Breakers ........................... 5-80
Instrument Panel Fuse Block ......................... 5-80
Windshield Wiper ......................................... 5-79
Gage
Gasoline
Engine Coolant Temperature ......................... 3-23
Fuel
.......................................................... 3-24
Speedometer .............................................. 3-21
Tachometer ................................................. 3-21
Octane ........................................................ 5-5
Specifications ............................................... 5-5
Glove Box ..................................................... 2-35
GM Mobility Reimbursement Program .................. 7-6
Hazard Warning Flashers ................................... 3-5
Head Restraints ............................................... 1-5
Headlamp
Aiming ....................................................... 5-41
Headlamp Wiring ............................................ 5-79
Headlamps .................................................... 5-42
Bulb Replacement ....................................... 5-41
Daytime Running Lamps ............................... 3-10
Flash-to-Pass ............................................... 3-7
Front Turn Signal and Parking Lamps ............. 5-43
Halogen Bulbs ............................................ 5-41
High/Low Beam Changer ................................ 3-7
On Reminder .............................................. 3-10
Sidemarker Lamps ............................... 5-45, 5-46
Turn Signal Lamps ...................................... 5-44
Heater ........................................................... 3-14
Height Adjuster, Driver Seat ............................... 1-3
Highbeam On Light ......................................... 3-24
Highway Hypnosis ........................................... 4-21
Hill and Mountain Roads .................................. 4-22
Hold Mode Light ............................................. 3-30
Hood
Checking Things Under ................................ 5-10
Release ..................................................... 5-10
Horn ............................................................... 3-6
How to Use This Manual ...................................... ii
How to Wear Safety Belts Properly ................... 1-15
Hydraulic Clutch ............................................. 5-20
Ignition Positions ............................................. 2-18
Immobilizer .................................................... 2-16
Immobilizer Operation ...................................... 2-16
Infants and Young Children, Restraints ............... 1-30
Inflation -- Tire Pressure .................................. 5-54
Inspection
Brake System ............................................. 6-23
Engine Cooling System ................................ 6-23
Exhaust System .......................................... 6-22
Fuel System ............................................... 6-22
Part C - Periodic Maintenance ....................... 6-22
Steering, Suspension and Front Drive Axle
Boot and Seal ......................................... 6-22
Throttle System ........................................... 6-23
Instrument Panel
Brightness .................................................. 3-11
Cluster ....................................................... 3-20
Overview ..................................................... 3-4
Jump Starting ................................................. 5-36
K
Keyless Entry System ....................................... 2-4
Keys ............................................................... 2-2
Labelling, Tire Sidewall .................................... 5-49
Lamps
Dome ........................................................ 3-12
Exterior ........................................................ 3-9
Fog ................................................... 3-11, 5-44
LATCH System
Child Restraints ........................................... 1-40
Securing a Child Restraint Designed for
the LATCH System ................................... 1-43
Liftgate .......................................................... 2-11
Light
Airbag Readiness ........................................ 3-28
Anti-Lock Brake System Warning ................... 3-29
Brake System Warning ................................. 3-22
Charging System ......................................... 3-29
Daytime Running Lamps Indicator .................. 3-34
Door Ajar ................................................... 3-34
Fog Lamp .................................................. 3-34
Highbeam On ............................................. 3-24
Hold Mode ................................................. 3-30
Light (cont.)
Low Fuel Warning ....................................... 3-25
Malfunction Indicator .................................... 3-30
Oil Pressure ............................................... 3-33
Safety Belt Reminder ................................... 3-27
Safety Belt Reminder Tone ........................... 3-21
Lockout Protection ............................................ 2-9
Locks
Central Door Unlocking System ....................... 2-7
Door ........................................................... 2-7
Lockout Protection ......................................... 2-9
Rear Door Security Locks ............................... 2-8
Long Trip/Highway Scheduled Maintenance ........ 6-13
Loss of Control ............................................... 4-12
Low Fuel Warning Light ................................... 3-25
Maintenance, Normal Replacement Parts ............ 5-86
Maintenance Schedule
At Each Fuel Fill ......................................... 6-18
At Least Once a Month ................................ 6-18
At Least Once a Year .................................. 6-19
At Least Twice a Year .................................. 6-18
Brake System Inspection .............................. 6-23
Engine Cooling System Inspection ................. 6-23
Exhaust System Inspection ........................... 6-22
Maintenance Schedule (cont.)
Fuel System Inspection ................................ 6-22
How This Section is Organized ....................... 6-3
Introduction .................................................. 6-2
Long Trip/Highway Scheduled
Maintenance ............................................ 6-13
Maintenance Requirements ............................. 6-2
Part A - Scheduled Maintenance Services ......... 6-4
Part B - Owner Checks and Services .............. 6-18
Part C - Periodic Maintenance Inspections ....... 6-22
Part D - Recommended Fluids and
Lubricants ............................................... 6-24
Part E - Maintenance Record ......................... 6-26
Selecting the Right Schedule .......................... 6-5
Short Trip/City Scheduled Maintenance ............. 6-6
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection .......................... 6-22
Throttle System Inspection ............................ 6-23
Using Your ................................................... 6-4
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Light ................................ 3-30
Manual Seats ................................................... 1-2
Manual Transaxle
Fluid .......................................................... 5-20
Operation ................................................... 2-25
Manual Windows ............................................ 2-12
Mirrors
Manual Rearview Mirror ................................ 2-33
Outside Convex Mirror ................................. 2-34
Outside Heated Mirrors ................................ 2-34
Mirrors (cont.)
Outside Manual Mirrors ................................ 2-33
Outside Power Mirror ................................... 2-34
MyGMLink.com ................................................ 7-4
New Vehicle Break-In ...................................... 2-17
Normal Maintenance Replacement Parts ............ 5-86
Odometer ...................................................... 3-21
Odometer, Trip ............................................... 3-21
Off-Road Recovery .......................................... 4-11
Oil
Engine ....................................................... 5-13
Pressure Light ............................................. 3-33
Older Children, Restraints ................................ 1-28
Online Owner Center ........................................ 7-4
Other Warning Devices ...................................... 3-5
Outlet Adjustment ............................................ 3-17
Outside
Convex Mirror ............................................. 2-34
Heated Mirrors ............................................ 2-34
Manual Mirrors ............................................ 2-33
Power Mirror ............................................... 2-34
Owners, Canadian ............................................... ii
P
Park (P)
Parking
Shifting Into ................................................ 2-27
Shifting Out of
............................................ 2-29
Brake ........................................................ 2-26
Over Things That Burn ................................. 2-30
Parking Your Vehicle ....................................... 2-30
Part A - Scheduled Maintenance Services ............. 6-4
Part B - Owner Checks and Services ................. 6-18
Part C - Periodic Maintenance Inspections .......... 6-22
Part D - Recommended Fluids and Lubricants ..... 6-24
Part E - Maintenance Record ............................ 6-26
Passenger Compartment Air Filter ..................... 3-18
Passing ......................................................... 4-11
Power
Accessory Outlets ........................................ 3-12
Electrical System ......................................... 5-79
Steering Fluid ............................................. 5-31
Windows .................................................... 2-13
Pretensioners, Safety Belt ................................ 1-27
Questions and Answers About Safety Belts ......... 1-14
Radios .......................................................... 3-35
AM-FM Radio ............................................. 3-35
Care of Your CD Player ............................... 3-47
Care of Your CDs ........................................ 3-47
Radio with CD .................................... 3-37, 3-41
Understanding Reception .............................. 3-47
Rear Door Security Locks .................................. 2-8
Rear Seat Operation ................................... 1-6, 1-7
Rear Seat Passengers, Safety Belts .................. 1-23
Rearview Mirrors ............................................. 2-33
Reclining Seatbacks .......................................... 1-3
Recreational Vehicle Towing ............................. 4-35
Remote Keyless Entry System ............................ 2-4
Remote Keyless Entry System, Operation ............ 2-5
Removing the Flat Tire and Installing
the Spare Tire ............................................. 5-65
Removing the Spare Tire and Tools ................... 5-64
Replacement Bulbs ......................................... 5-47
Reporting Safety Defects
Canadian Government .................................. 7-11
General Motors ........................................... 7-11
United States Government ............................ 7-11
Restraint System Check
Checking Your Restraint Systems ................... 1-54
Replacing Restraint System Parts
After a Crash .......................................... 1-55
Restraint Systems
Checking .................................................... 1-54
Replacing Parts ........................................... 1-55
Right Front Passenger Position, Safety Belts ...... 1-23
Roadside
Assistance Program ....................................... 7-6
Rocking Your Vehicle to Get it Out .................... 4-28
Running Your Engine While You Are Parked ....... 2-32
Safety Belt
Safety Belts
Pretensioners .............................................. 1-27
Reminder Light ............................................ 3-27
Reminder Tone ............................................ 3-21
Care of ...................................................... 5-73
Center Rear Passenger Position .................... 1-26
Driver Position ............................................ 1-15
How to Wear Safety Belts Properly ................ 1-15
Questions and Answers About Safety Belts ..... 1-14
Rear Seat Passengers ................................. 1-23
Right Front Passenger Position ...................... 1-23
Safety Belt Extender .................................... 1-27
Safety Belt Use During Pregnancy ................. 1-23
Safety Belts Are for Everyone ....................... 1-10
Shoulder Belt Height Adjuster ........................ 1-22
Safety Warnings and Symbols .............................. iii
Seats
Driver Seat Height Adjuster ............................. 1-3
Head Restraints ............................................ 1-5
Manual ........................................................ 1-2
Rear Seat Operation ............................... 1-6, 1-7
Reclining Seatbacks ...................................... 1-3
Secondary Information Center (SIC) ................... 3-26
Securing a Child Restraint
Designed for the LATCH System ................... 1-43
Rear Seat Position ...................................... 1-43
Right Front Seat Position .............................. 1-46
Selecting the Right Schedule, Maintenance .......... 6-5
Service ........................................................... 5-3
Adding Equipment to the Outside
of Your Vehicle .......................................... 5-4
Doing Your Own Work ................................... 5-4
Engine Soon Light ....................................... 3-30
Publications Ordering Information ................... 7-12
Servicing Your Airbag-Equipped Vehicle .............. 1-54
Sheet Metal Damage ....................................... 5-76
Shifting Into Park (P) ....................................... 2-27
Shifting Out of Park (P) ................................... 2-29
Short Trip/City Scheduled Maintenance ................ 6-6
Shoulder Belt Height Adjuster ........................... 1-22
Signals, Turn and Lane-Change .......................... 3-7
Spare Tire
Installing .................................................... 5-65
Removing ................................................... 5-64
Storing ....................................................... 5-69
10
Specifications, Capacities ................................. 5-85
Speedometer .................................................. 3-21
Starting Your Engine ....................................... 2-19
Steering .......................................................... 4-8
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection .............................. 6-22
Steering Wheel, Tilt Wheel ................................. 3-6
Storage Areas ................................................ 2-35
Cupholder(s) ............................................... 2-35
Glove Box .................................................. 2-35
Sunglasses Storage Compartment .................. 2-36
Stuck in Sand, Mud, Ice or Snow ...................... 4-28
Sun Visors ..................................................... 2-13
Sunroof ......................................................... 2-36
Tachometer .................................................... 3-21
Taillamps
Turn Signal, Stoplamps and Back-up Lamps .... 5-46
Theft-Deterrent System .................................... 2-14
Theft-Deterrent Systems ................................... 2-14
Immobilizer ................................................. 2-16
Immobilizer Operation ................................... 2-16
Throttle System Inspection ............................... 6-23
Tilt Wheel ........................................................ 3-6
Tires ............................................................. 5-48
Aluminum Wheels, Cleaning .......................... 5-75
Buying New Tires ........................................ 5-58
Chains ....................................................... 5-61
Changing a Flat Tire .................................... 5-62
Cleaning .................................................... 5-76
Compact Spare Tire ..................................... 5-70
If a Tire Goes Flat ....................................... 5-61
Inflation -- Tire Pressure ............................... 5-54
Inspection and Rotation ................................ 5-55
Installing the Spare Tire ................................ 5-65
Removing the Flat Tire ................................. 5-65
Removing the Spare Tire and Tools ............... 5-64
Storing a Flat or Spare Tire and Tools ............ 5-69
Tire Sidewall Labelling .................................. 5-49
Tire Terminology and Definitions .................... 5-51
Uniform Tire Quality Grading ......................... 5-58
Wheel Alignment and Tire Balance ................. 5-60
Wheel Replacement ..................................... 5-60
When It Is Time for New Tires ...................... 5-57
Top Strap ...................................................... 1-38
Top Strap Anchor Location ............................... 1-39
Towing
Recreational Vehicle ..................................... 4-35
Towing a Trailer .......................................... 4-36
Your Vehicle ............................................... 4-35
Transaxle
Fluid, Automatic ........................................... 5-18
Fluid, Manual .............................................. 5-20
11
Transaxle Operation, Automatic ......................... 2-21
Transaxle Operation, Manual ............................ 2-25
Trip Odometer ................................................ 3-21
Trunk .............................................................. 2-9
Turn and Lane-Change Signals .......................... 3-7
Turn Signal/Multifunction Lever ........................... 3-6
Understanding Radio Reception ........................ 3-47
Uniform Tire Quality Grading ............................ 5-58
Vehicle
Control ........................................................ 4-5
Damage Warnings ........................................... iv
Parking Your ............................................... 2-30
Symbols ......................................................... iv
Vehicle Data Collection and Event Data
Recorders .................................................. 7-10
Vehicle Identification
Number (VIN) ............................................. 5-78
Service Parts Identification Label ................... 5-79
Ventilation Adjustment ...................................... 3-17
Visors ........................................................... 2-13
12
Warning Lights, Gages and Indicators ................ 3-19
Warnings
Hazard Warning Flashers ............................... 3-5
Other Warning Devices .................................. 3-5
Safety and Symbols ......................................... iii
Vehicle Damage .............................................. iv
Wheels
Alignment and Tire Balance .......................... 5-60
Replacement ............................................... 5-60
Where to Put the Restraint ............................... 1-37
Windows ....................................................... 2-12
Manual
...................................................... 2-12
Power ........................................................ 2-13
Windshield
Wiper Blades, Cleaning ................................ 5-75
Windshield Washer ........................................... 3-9
Fluid .......................................................... 5-32
Windshield Wiper
Blade Replacement ...................................... 5-47
Fuses ........................................................ 5-79
Windshield Wipers ......................................... 3-8
Winter Driving ................................................ 4-23
Your Vehicle and the Environment ....................... 6-2