2004 Chevrolet Avalanche Owners Manual

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Service

Maintenance I Maintenance II

Change engine oil and ﬁlter. Reset oil life system. See Engine Oil on page 5-16. An Emission Control Service. Lubricate chassis components. See footnote #. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner ﬁlter or change indicator (if equipped). If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-21. An Emission Control Service. See footnote †. Rotate tires and check inﬂation pressures and wear. See Tires on page 5-64. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d).

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6-5

Scheduled Maintenance (cont’d) Service

Maintenance I Maintenance II

Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission ﬂuid level and add ﬂuid as needed.

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Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item.

Additional Required Services 75,000

25,000
(41 500)

50,000
(83 000)

(125 000)

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100,000
(166 000)

125,000
(207 500)

150,000
(240 000)

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Service

Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Vehicles without a ﬁlter restriction indicator: Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-21. An Emission Control Service. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h).

6-6

Additional Required Services (cont’d)

Service

Change automatic transmission ﬂuid and ﬁlter (normal service). Change transfer case ﬂuid. See footnote (g). Inspect evaporative control system. An Emission Control Service. See footnotes † and (k). Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every 5 years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service.

25,000
(41 500)

50,000
(83 000)

75,000

(125 000)

100,000
(166 000)

125,000
(207 500)

150,000
(240 000)

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6-7

Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, ball joints, steering linkage, transmission shift linkage and parking brake cable guides. Ball joints should not be lubricated unless their temperature is 10°F (-12°C) or higher, or they could be damaged. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Visually check constant velocity joints, rubber boots and axle seals for leaks.

6-8

(c) Visually inspect hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, ﬁttings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.) (f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, midgate hinges, side storage box door hinges, tailgate hinges, tailgate linkage, outer tailgate handle pivot points, latch bolt, fuel door hinge, locks and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better and not stick or squeak.

(g) Add ﬂuid as needed. A ﬂuid loss could indicate a problem; repair as needed. Check vent hose at transfer case for kinks and proper installation. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions:

− In heavy city traffic where the outside temperature

regularly reaches 90°F (32°C) or higher.

− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police or delivery

service.

(i) Drain, ﬂush and reﬁll cooling system. See Engine Coolant on page 5-26 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (k) Inspect system. Check all fuel and vapor lines and hoses for proper hook-up, routing and condition. Check that the purge valve works properly (if equipped). Replace as needed.

Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-13.

At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-16 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.

It is important to check your oil regularly

6-9

Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-26 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary.

At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Do not forget to check your spare tire. See Tires on page 5-64 for further details. Check to make sure the spare tire is stored securely. Push, pull and then try to rotate or turn the spare tire. If it moves, tighten it. See Changing a Flat Tire on page 5-84.

At Least Once a Year Starter Switch Check

{CAUTION:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 2-41 if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service.

6-10

Automatic Transmission Shift Lock Control System Check

{CAUTION:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position.

The key should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.

Contact your GM Goodwrench dealer if service is required.

1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See Parking Brake

on page 2-41 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN position, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service.

6-11

(cid:127) (cid:127) Parking Brake and Automatic Transmission Park (P) Mechanism Check

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

{CAUTION:

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.

Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

6-12

(cid:127) (cid:127) Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer.

Usage

Engine Oil

Engine Coolant

Hydraulic Brake

System

Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-16. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-26. Delco Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid.

Windshield

Washer Solvent GM Optikleen® Washer Solvent.

Usage

Fluid/Lubricant

Power Steering

System

Automatic

Transmission

Key Lock Cylinders

Chassis

Lubrication

Front Axle

Rear Axle

GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-III Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 80W-90 Axle Lubricant (GM Part No. U.S. 1052271, in Canada 10950849). SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Speciﬁcation 9986115.

6-13

Usage

Outer Tailgate Handle Pivot

Points

Weatherstrip Conditioning

Weatherstrip

Squeaks

Fluid/Lubricant

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teﬂon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).

Usage

Automatic

Transfer Case

Fluid/Lubricant

AUTO-TRAK II Fluid (GM Part No. U.S. 12378508, in Canada 10953626).

Front Axle Propshaft Spline or One-Piece Propshaft

Spline

(Two-Wheel

Drive with Auto.

Trans.)

Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 10953511) or lubricant meeting requirements of GM 9985830.

Hood Hinges

Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).

6-14

Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number or speciﬁcation can be obtained from your dealer.

VIN Code

Oil Filter

Engine Air Cleaner/Filter

Spark Plugs

Fuel Filter

Wiper Blades

Length: 22 inches (56.0 cm)

*PF44

**25010633
*A1519C† **25313348

*41–985

**12571164

*GF626

**25121792

**15153642

*ACDelco® part number **GM part number †*A1518C/**25313349 high-capacity engine air cleaner/ﬁlter may be substituted.

*PF454

**89028862

*A1518C

**25313349
*41–983* **12578277

GF626

**25121792

**15153642

6-15

Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2 in this section. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. Also, you should retain all maintenance receipts.

Maintenance Record

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

6-16

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

6-17

Date

Odometer Reading

Serviced By

Maintenance I or Maintenance II

Services Performed

Maintenance Record (cont’d)

6-18

Section 7

Customer Assistance and Information

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone

(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with

Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data

Records .....................................................7-9

Reporting Safety Defects ................................7-10

Reporting Safety Defects to the United States

Government ..............................................7-10

Reporting Safety Defects to the Canadian

Government ..............................................7-11
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11

7-1

Customer Assistance and Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).

We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identiﬁcation Number (This is available from

the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

(cid:127) Dealership name and location (cid:127) Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern.

7-2

STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:

BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.

Online Owner Center The Owner Center is a resource for your GM ownership needs. You can ﬁnd your speciﬁc vehicle information all in one place.

7-3

Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Chevrolet, the letter should be addressed to Chevrolet’s Customer Assistance Center. United States – Customer Assistance

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-CHEV-USA® (243-8872) Fax Number: 313-381-0022

From Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022

From U.S. Virgin Islands:

1-800-496-9994
Fax Number: 313-381-0022

The Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your speciﬁc vehicle,

including tips and videos and an electronic version of this owner’s manual. (United States only)

(cid:127) Keep track of your vehicle’s service history and

maintenance schedule. Find GM dealers for service nationwide.

(cid:127) Receive special promotions and privileges only

available to members. (United States only)

Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com. (United States) or My GM Canada within www.gmcanada.com (Canada).

Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Chevrolet by dialing: 1-800-833-CHEV (2438). (TTY users in Canada can dial 1-800-263-3830.)

7-4

(cid:127) Canada – Customer Assistance

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Overseas – Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800

GM Mobility Program for Persons with Disabilities

This program, available to qualiﬁed applicants, can reimburse you up to $1,000
toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/ scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, see your GM dealer or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830.

7-5

Roadside Assistance Program Security While You Travel 1-800-CHEV-USA (243-8872) As the proud owner of a new Chevrolet vehicle, you are automatically enrolled in the Chevrolet Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Chevrolet’s Roadside Assistance toll-free number is staffed by courteous and capable Roadside Assistance Representatives who are available 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:

Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. Lock-out Service (identiﬁcation required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles.

(cid:127) Emergency Tow: Tow to the nearest dealership for

warranty service or in the event of a vehicle-disabling accident. Assistance when the vehicle is mired in sand, mud or snow. Flat Tire Change: Installation of a spare tire will be covered at no charge. (The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.) Jump Start: No-start occurrences which require a battery jump start will be covered at no charge.

(cid:127) Dealer Locator Service In many instances, mechanical failures are covered under Chevrolet’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home telephone

number Telephone number of your location Location of the vehicle

(cid:127) Model, year, color, and license plate number

7-6

(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Mileage, Vehicle Identiﬁcation Number and delivery

date of the vehicle

(cid:127) Description of the problem While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Chevrolet Roadside Assistance: 1-800-CHEV-USA (1-800-234-8872), text telephone (TTY) users, call 1-888-889-2438. Chevrolet reserves the right to limit services or reimbursement to an owner or driver when, in Chevrolet’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Buick reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.

Courtesy Transportation Chevrolet has always exempliﬁed quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair.

7-7

Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum of $30.00 a day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Chevrolet helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way or round trip shuttle service to a destination up to 10 miles from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement (ﬁve day maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses (ﬁve day maximum) may be available. Claim amounts should reﬂect actual costs and be supported by original receipts.

7-8

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact you dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.

Vehicle Data Collection and Event Data Records Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash or near crash event by computer systems commonly called event data recorders (EDR). In a crash or near crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as engine speed, brake applications, throttle position, vehicle speed, seat belt usage, airbag readiness, airbag performance data, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.

7-9

To read this information, special equipment is needed and access to the vehicle or the SDM is required. GM will not access information about a crash event or share it with others other than (cid:127) with the consent of the vehicle owner or, if the

vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law.

In addition, once GM collects or receives data, GM may

use the data for GM research needs,

(cid:127) make it available for research where appropriate

conﬁdentiality is to be maintained and need is shown, or share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes.

Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or SDM. If your vehicle is equipped with OnStar, please check the OnStar subscription service agreement or manual for information on its operations and data collection.

7-10

Reporting Safety Defects

Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and speciﬁcations for GM transmissions, transaxles, and transfer cases. RETAIL SELL PRICE: $50.00

Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-222-1020, or write:

Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170
Detroit, MI 48232-5170

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

7-11

Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, information pertaining to Product Service Bulletins can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). Owner’s Information Owner publications are written speciﬁcally for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00

Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:

Helm, Incorporated P. O. Box 07130
Detroit, MI 48207

Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.

7-12

A

Accessory Power Outlets ................................. 3-21
Adding a Snow Plow or Similar Equipment ......... 4-61
Adding Washer Fluid ....................................... 5-40
Additional Program Information ........................... 7-9
Additives, Fuel ................................................. 5-6
Add-On Equipment .......................................... 4-60
Adjustable Throttle and Brake Pedal .................. 2-31
Adjusting the Speakers (Balance/Fade) ...... 3-73, 3-83
After Off-Road Driving ..................................... 4-33
Air Bag

Passenger Status Indicator ........................... 3-35
Readiness Light .......................................... 3-33
Air Bag Systems ..................................... 1-50, 1-56

Adding Equipment to Your Air Bag-Equipped

Vehicle ................................................... 1-64
How Does an Air Bag Restrain? .................... 1-57
Passenger Sensing System ........................... 1-59
Servicing Your Air Bag-Equipped Vehicle ......... 1-64
What Makes an Air Bag Inﬂate? .................... 1-57
What Will You See After an Air Bag Inﬂates? ...... 1-58
When Should an Air Bag Inﬂate? ................... 1-55
Where Are the Air Bags? .............................. 1-53
Air Cleaner/Filter, Engine ................................. 5-21
Air Conditioning .............................................. 3-26
Airbag Sensing and Diagnostic Module (SDM) ...... 7-9
Aluminum or Chrome-Plated Wheels ................ 5-109
AM ............................................................. 3-108
Antenna, Fixed Mast ...................................... 3-109

Antenna, XM™ Satellite Radio Antenna

System ..................................................... 3-109
Anti-lock Brake System ..................................... 4-7
Anti-Lock Brake System Warning Light ............... 3-39
Appearance Care .......................................... 5-104
Care of Safety Belts ................................... 5-107
Chemical Paint Spotting .............................. 5-110
Cleaning the Inside of Your Vehicle .............. 5-104
Cleaning the Outside of Your Vehicle ............ 5-107
Finish Damage .......................................... 5-110
Sheet Metal Damage .................................. 5-110
Underbody Maintenance ............................. 5-110
Vehicle Care/Appearance Materials ............... 5-111
Weatherstrips ............................................ 5-107
Approaching a Hill .......................................... 4-24
Ashtrays ........................................................ 3-21
Audio Output ................................................ 3-102
Audio System(s) ............................................. 3-68
Audio Steering Wheel Controls .................... 3-107
Care of Your CD and DVD Player ................ 3-108
Care of Your CDs and DVDs ....................... 3-108
Chime Level Adjustment ............................. 3-109
Fixed Mast Antenna ................................... 3-109
Radio with CD ............................................ 3-69
Radio with Six-Disc CD ................................ 3-80
Rear Seat Audio (RSA) ............................... 3-105
Setting the Time .......................................... 3-69
Theft-Deterrent Feature ............................... 3-106
Understanding Radio Reception ................... 3-108
XM™ Satellite Radio Antenna System ........... 3-109

Automatic Climate Control System ..................... 3-22
Automatic Dimming Mirror Operation .......... 2-49, 2-52
Automatic Headlamp System ............................ 3-15
Automatic Transfer Case .................................. 2-37
Automatic Transmission

Fluid .......................................................... 5-23
Operation ................................................... 2-33
Auxiliary Battery .............................................. 4-79
Auxiliary Roof Mounted Lamp Switch ................. 3-18

Backing Up .................................................... 4-73
Battery .......................................................... 5-44
BATTERY NOT CHARGING ............................. 3-62
Battery Replacement ......................................... 2-6
Battery Run-Down Protection ............................ 3-20
Before Leaving on a Long Trip ......................... 4-40
Before You Drive ............................................ 3-94
Before You Go Off-Roading .............................. 4-19
Brake

Parking ...................................................... 2-41
System Warning Light .................................. 3-37
Brake Adjustment ............................................ 5-44
Brake Fluid .................................................... 5-41
Brake Pedal, Throttle ....................................... 2-31
Brake Pedal Travel ......................................... 5-44
Brake Wear ................................................... 5-43

Brakes .......................................................... 5-41
Braking ........................................................... 4-6
Braking in Emergencies ..................................... 4-8
Break-In, New Vehicle ..................................... 2-28
BUCKLE PASSENGER .................................... 3-65
BUCKLE SEATBELT ....................................... 3-65
Bulb Replacement ........................................... 5-55
Center High-Mounted Stoplamp (CHMSL) ........ 5-61
Daytime Running Lamps ............................... 5-61
Front Turn Signal, Sidemarker and Daytime

Running Lamps ........................................ 5-59

Front Turn Signal, Sidemarker and Parking

Lamps .................................................... 5-58
Halogen Bulbs ............................................ 5-55
Headlamps ................................................. 5-55
Replacement Bulbs ...................................... 5-62
Taillamps .................................................... 5-61
Buying New Tires ........................................... 5-78

California Fuel .................................................. 5-5
Canada – Customer Assistance .......................... 7-5
Canadian Owners ................................................ ii Canadian Roadside Assistance ........................... 7-7
Capacities and Speciﬁcations .......................... 5-122
Carbon Monoxide ........... 4-44, 4-66, 2-13, 2-22, 2-46

Care of

Safety Belts .............................................. 5-107
Your CD and DVD Player ........................... 3-108
Your CDs and DVDs .................................. 3-108
Cargo Area, All-Weather .................................. 2-75
Cargo Area Floor Drains .................................. 2-80
Cargo Cover Panels ........................................ 2-65
Cargo Lamps ................................................. 3-18
Cargo Panel Storage System ............................ 2-67
Cargo Tie Downs ............................................ 2-75
CD Messages ........................................ 3-80, 3-94
Center Console Storage Area ........................... 2-63
Center Front Passenger Position, Safety Belts .... 1-22
Center High-Mounted Stoplamp (CHMSL) ........... 5-61
Center Instrument Panel Fuse Block ................ 5-116
Center Overhead Console ................................ 2-63
Chains, Tires .................................................. 5-82
CHANGE ENGINE OIL .................................... 3-60
Charging System Light .................................... 3-36
Check

Engine Light ............................................... 3-43
CHECK OIL LEVEL ......................................... 3-61
CHECK TIRE PRESSURE ............................... 3-68
CHECK WASHER FLUID ................................. 3-63
Checking Brake Fluid ...................................... 5-42
Checking Coolant ............................................ 5-28
Checking Engine Oil ........................................ 5-16
Checking Things Under the Hood ....................... 5-9
Checking Your Restraint Systems ...................... 1-65
Chemical Paint Spotting ................................. 5-110

Child Restraints

Child Restraint Systems ............................... 1-36
Infants and Young Children ........................... 1-32
Lower Anchorages and Top Tethers for

Children (LATCH System) .......................... 1-41
Older Children ............................................. 1-30
Securing a Child Restraint Designed for the

LATCH System ........................................ 1-43

Securing a Child Restraint in a Rear Seat

Position .................................................. 1-43

Securing a Child Restraint in the Center Front

Seat Position ........................................... 1-45

Securing a Child Restraint in the Right Front

Seat Position ........................................... 1-46
Top Strap ................................................... 1-39
Top Strap Anchor Location ............................ 1-41
Where to Put the Restraint ........................... 1-38
Chime Level Adjustment ................................. 3-109
Cigarette Lighter ............................................. 3-21
Cleaning

Inside of Your Vehicle ................................. 5-104
Outside of Your Vehicle .............................. 5-107
Underbody Maintenance ............................. 5-110
Video Screen ............................................ 3-108
Weatherstrips ............................................ 5-107
Cleaning Exterior Lamps/Lenses ...................... 5-108
Cleaning Fabric/Carpet ................................... 5-104
Cleaning Glass Surfaces ................................ 5-106
Cleaning Interior Plastic Components ............... 5-106

Cleaning Leather ........................................... 5-106
Cleaning the Mirror ................................. 2-51, 2-54
Cleaning the Top of the Instrument Panel ......... 5-106
Cleaning Vinyl .............................................. 5-106
Climate Control System

Automatic ................................................... 3-22
Climate Controls Personalization .................... 3-30
Dual .......................................................... 3-28
Outlet Adjustment ........................................ 3-30
Compass Calibration ............................... 2-51, 2-52
Compass Operation ......................................... 2-52
Compass Variance .................................. 2-50, 2-53
Content Theft-Deferrent .................................... 2-26
Control of a Vehicle .......................................... 4-5
Coolant

Engine Temperature Gage ............................ 3-41
Heater, Engine ............................................ 2-31
Surge Tank Pressure Cap ............................. 5-29
Cooling System .............................................. 5-32
Cruise Control ................................................ 3-11
Cruise Control Light ........................................ 3-47
Current and Past Model Order Forms ................ 7-12
Customer Assistance Information

Courtesy Transportation .................................. 7-7
Customer Assistance for Text Telephone (TTY)

Users ....................................................... 7-4
Customer Assistance Offices ........................... 7-4
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Program for Persons with

Disabilities ................................................ 7-5

Customer Assistance Information (cont.)

Reporting Safety Defects to General Motors .... 7-11
Reporting Safety Defects to the Canadian

Government

............................................ 7-11

Reporting Safety Defects to the United States

Government

............................................ 7-10
Roadside Assistance Program ......................... 7-6
Service Publications Ordering Information ........ 7-11

Daytime Running Lamps .................................. 3-16
Defensive Driving ............................................. 4-2
Defogging and Defrosting ......................... 3-27, 3-29
Delayed Locking ............................................... 2-9
Dinghy Towing ................................................ 4-52
Doing Your Own Service Work ........................... 5-3
Dolly Towing .................................................. 4-53
Dome Lamps ................................................. 3-19
Door

Delayed Locking ........................................... 2-9
Locks .......................................................... 2-8
Power Door Locks ......................................... 2-9
Programmable Automatic Door Locks ............. 2-10
Rear Door Security Locks ............................. 2-12

Driver

Position, Safety Belt ..................................... 1-14
DRIVER DOOR AJAR ..................................... 3-65

Driver Information Center (DIC) ......................... 3-49
DIC Operation and Displays .......................... 3-50
DIC Warnings and Messages ........................ 3-60

Driving

At Night ..................................................... 4-34
City ........................................................... 4-38
Defensive ..................................................... 4-2
Drunken ....................................................... 4-2
Freeway ..................................................... 4-39
Hill and Mountain Roads .............................. 4-42
In Rain and on Wet Roads ........................... 4-35
Winter ........................................................ 4-44
Driving Across an Incline .................................. 4-29
Driving Downhill .............................................. 4-28
Driving in Mud, Sand, Snow or Ice .................... 4-32
Driving in Water .............................................. 4-32
Driving On Grades .......................................... 4-74
Driving on Off-Road Hills ................................. 4-24
Driving on Snow or Ice .................................... 4-44
Driving Through Deep Standing Water ............... 4-37
Driving Through Flowing Water ......................... 4-37
Driving Uphill .................................................. 4-25
Driving with a Trailer ....................................... 4-72
Dual Climate Control System ............................ 3-28
DVD

Cleaning the Video Screen .......................... 3-108
Distortion .................................................. 3-107

DVD (cont.)

Rear Seat Entertainment System ................... 3-94
DVD Player .................................................... 3-95

Easy Exit Seat ............................................... 2-90
Electrical System ........................................... 5-113
Fuses and Circuit Breakers ......................... 5-114
Power Windows and Other Power Options .... 5-113
Windshield Wiper Fuses ............................. 5-113

Emissions Inspection and Maintenance

Programs ................................................... 3-45

Engine

Air Cleaner/Filter ......................................... 5-21
Battery ....................................................... 5-44
Check and Service Engine Soon Light ............ 3-43
Coolant ...................................................... 5-26
Coolant Heater ............................................ 2-31
Coolant Temperature Gage ........................... 3-41
Engine Compartment Overview ...................... 5-12
Exhaust ..................................................... 2-46
Fan Noise .................................................. 5-38
Oil ............................................................. 5-16
Overheating ................................................ 5-29
Starting ...................................................... 2-30
ENGINE COOLANT HOT ................................. 3-61

Engine Oil Additives ........................................ 5-19
ENGINE OVERHEATED .................................. 3-61
Entertainment System

Cleaning the Video Screen .......................... 3-108
DVD Distortion .......................................... 3-107
Entry Lighting ................................................. 3-19
Environmental Concerns .................................. 4-21
Erasing HomeLink® Buttons .............................. 2-62
Event Data Records (EDR) ................................ 7-9
Exit Lighting ................................................... 3-19
Extender, Safety Belt ....................................... 1-29
Exterior Lamps ............................................... 3-14

Filter

Engine Air Cleaner ...................................... 5-21

Finding a Program Type (PTY) Station

(RDS and XM™) ................................. 3-73, 3-84
Finding a Station .................................... 3-71, 3-82
Finish Care .................................................. 5-108
Finish Damage ............................................. 5-110
Fixed Mast Antenna ....................................... 3-109
Flash-to-Pass ................................................... 3-9
Flat Tire ........................................................ 5-83
Flat Tire, Changing ......................................... 5-84

Fluid

Automatic Transmission ................................ 5-23
Power Steering ........................................... 5-38
Windshield Washer ...................................... 5-40
FM Stereo .................................................... 3-108
Fog Lamps .................................................... 3-17
Following Distance .......................................... 4-73
Four-Wheel Drive .................................... 2-36, 5-53
Front Armrest Storage Area .............................. 2-63
Front Axle ...................................................... 5-54
Front Axle Locking Feature ............................... 2-36
Frontal Air Bags ............................................. 1-55
Fuel ............................................................... 5-4
Additives ...................................................... 5-6
California Fuel .............................................. 5-5
Filling a Portable Fuel Container ..................... 5-9
Filling Your Tank ........................................... 5-7
Fuels in Foreign Countries .............................. 5-6
Gage ......................................................... 3-48
Gasoline Octane ........................................... 5-4
Gasoline Speciﬁcations .................................. 5-5
Low Warning Light ....................................... 3-48
Fuel Information Button .................................... 3-52
FUEL LEVEL LOW ......................................... 3-63
Fuses

Fuses and Circuit Breakers ......................... 5-114
Windshield Wiper ....................................... 5-113

G

Gage

Engine Coolant Temperature ......................... 3-41
Fuel .......................................................... 3-48
Oil Pressure ............................................... 3-46
Speedometer .............................................. 3-33
Tachometer ................................................. 3-33
Transmission Temperature ............................. 3-41
Voltmeter Gage ........................................... 3-37
Garage Door Opener ....................................... 2-59
Gasoline

Octane ........................................................ 5-4
Speciﬁcations ............................................... 5-5
Gate Operator and Canadian Programming ........ 2-61
Getting Familiar with Off-Road Driving ................ 4-22
Glove Box ..................................................... 2-63
GM Mobility Program for Persons with

Disabilities .................................................... 7-5

Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-7
Headlamp High/Low-Beam Changer .................... 3-9
Headlamps .................................................... 5-55
Bulb Replacement ....................................... 5-55
Daytime Running Lamps ............................... 5-61

Headlamps (cont.)

Front Turn Signal, Sidemarker and Daytime

Running Lamps ........................................ 5-59

Front Turn Signal, Sidemarker and Parking

Lamps .................................................... 5-58
Halogen Bulbs ............................................ 5-55
Headphones ................................................. 3-101
Heated Seats ................................................... 1-4
Heating ......................................................... 3-26
Highway Hypnosis ........................................... 4-41
Hill and Mountain Roads .................................. 4-42
Hitches .......................................................... 4-71
HomeLink® Transmitter .................................... 2-59
HomeLink® Transmitter, Programming ................ 2-59
Hood

Checking Things Under .................................. 5-9
Release ..................................................... 5-10
Horn ............................................................... 3-7
How to Add Coolant to the Coolant Surge Tank ...... 5-34
How to Add Fluid ............................................ 5-26
How to Check ........................................ 5-24, 5-72
How to Check Lubricant ................................... 5-52
How to Check Power Steering Fluid .................. 5-39
How to Inspect ............................................... 5-21
How to Use This Manual ...................................... ii How to Wear Safety Belts Properly ................... 1-14
Hydroplaning .................................................. 4-37

I

If No Steam Is Coming From Your Engine .......... 5-31
If Steam Is Coming From Your Engine ............... 5-30
If the Light is Flashing ..................................... 3-44
If the Light Is On Steady ................................. 3-44
If You Are Caught in a Blizzard ......................... 4-46
If You Are Stuck in Sand, Mud, Ice or Snow ....... 4-48
If You Do Decide To Pull A Trailer ..................... 4-66
Ignition Positions ............................................. 2-29
Illuminated Visor Vanity Mirrors ......................... 2-25
Infants and Young Children, Restraints ............... 1-32
Inﬂation - Tire Pressure ................................... 5-72
Instrument Panel

Cluster ....................................................... 3-32
Overview ..................................................... 3-4
Instrument Panel Brightness ............................. 3-19
Instrument Panel Fuse Block .......................... 5-114
Interior Lamps ................................................ 3-19

Jump Starting ................................................. 5-45

KEYFOB X BATTERY LOW ............................. 3-66
Keyless Entry System ....................................... 2-4
Keys ............................................................... 2-3

Lamps

Exterior ...................................................... 3-14
Interior ....................................................... 3-19
Lamps On Reminder ....................................... 3-16
Lap Belt ........................................................ 1-23
Lap-Shoulder Belt ................................... 1-14, 1-24
LATCH System

Child Restraints ........................................... 1-41
Securing a Child Restraint Designed for the

LATCH System ........................................ 1-43
Leaving Your Vehicle With the Engine Running ... 2-44
LEFT REAR DOOR AJAR ................................ 3-66
Level Control .................................................. 4-60
Light

Air Bag Readiness ....................................... 3-33
Anti-Lock Brake System Warning ................... 3-39

Light (cont.)

Brake System Warning ................................. 3-37
Charging System ......................................... 3-36
Cruise Control ............................................. 3-47
Low Fuel Warning ....................................... 3-48
Low Tire Pressure Warning Light ................... 3-39
Malfunction Indicator .................................... 3-43
Passenger Air Bag Status Indicator ................ 3-35
Safety Belt Reminder ................................... 3-33
Security ..................................................... 3-47
Tow/Haul Mode ........................................... 3-47
Traction Off ................................................ 3-40
Listening to a DVD ......................................... 3-94
Loading Your Vehicle ....................................... 4-54
Loading Your Vehicle for Off-Road Driving .......... 4-20
Locking Rear Axle ........................................... 4-11
Lockout Protection .......................................... 2-12
Locks

Delayed Locking ........................................... 2-9
Door ........................................................... 2-8
Lockout Protection ....................................... 2-12
Power Door .................................................. 2-9
Programmable Automatic Door Locks ............. 2-10
Rear Door Security Locks ............................. 2-12
Loss of Control ............................................... 4-18
LOW COOLANT LEVEL .................................. 3-61

Low Fuel Warning Light ................................... 3-48
Luggage Carrier .............................................. 2-63
Lumbar

Power Controls ............................................. 1-3

Maintenance and Cleaning ............................... 2-76
Maintenance Schedule

Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-9
At Least Once a Month ................................ 6-10
At Least Once a Year .................................. 6-10
Introduction .................................................. 6-2
Maintenance Footnotes .................................. 6-8
Maintenance Record .................................... 6-16
Maintenance Requirements ............................. 6-2
Normal Maintenance Replacement Parts ......... 6-15
Owner Checks and Services ........................... 6-9
Recommended Fluids and Lubricants ............. 6-13
Scheduled Maintenance ................................. 6-4
Using Your ................................................... 6-3
Your Vehicle and the Environment ................... 6-2
Maintenance When Trailer Towing ..................... 4-76
Making Turns ................................................. 4-73

Malfunction Indicator Light ................................ 3-43
Manual Passenger Seat .................................... 1-2
Matching Transmitter(s) to Your Vehicle ............... 2-6
Memory Seat ................................................. 2-88
Message

DIC Warnings and Messages ........................ 3-60

Mexico, Central America and Caribbean Islands/ Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance ....................... 7-5
Midgate ......................................................... 2-13
Midgate Drain Grate Removal and Cleaning ....... 2-79
Midgate Operation ........................................... 2-13
Mirrors

Automatic Dimming Rearview with Compass

and Temperature Display ........................... 2-51

Automatic Dimming Rearview with OnStar®,

Compass and Temperature Display ............. 2-48

Outside Automatic Dimming Mirror with Curb

View Assist

............................................. 2-56
Outside Camper-Type Mirrors ........................ 2-54
Outside Convex Mirror ................................. 2-55
Outside Heated Mirrors ................................ 2-56
Outside Power Mirrors .................................. 2-54
MyGMLink.com ................................................ 7-3

New Vehicle Break-In ...................................... 2-28
Normal Maintenance Replacement Parts ............ 6-15

Odometer ...................................................... 3-33
Off-Road Recovery .......................................... 4-16
Oil

Engine ....................................................... 5-16
Pressure Gage ............................................ 3-46
OIL LIFE RESET ............................................ 3-61
OIL PRESSURE LOW ..................................... 3-61
Older Children, Restraints ................................ 1-30
Online Owner Center ........................................ 7-3
OnStar® Personal Calling ................................. 2-58
OnStar® Services ............................................ 2-57
OnStar® Steering Wheel Controls ...................... 2-58
OnStar® System ............................................. 2-57
OnStar® Virtual Advisor .................................... 2-58
Operating Your All-Wheel-Drive Vehicle Off

Paved Roads .............................................. 4-19

10

Other Warning Devices ...................................... 3-7
Outlet Adjustment ............................................ 3-30
Outside

Automatic Dimming Mirror with Curb View

Assist ..................................................... 2-56
Camper-Type Mirrors .................................... 2-54
Convex Mirror ............................................. 2-55
Heated Mirrors ............................................ 2-56
Power Mirrors ............................................. 2-54
Overheated Engine Protection Operating Mode ... 5-29
Overseas – Customer Assistance ........................ 7-5
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... ii Owner’s Information ........................................ 7-12

Park (P)

Parking

Shifting Into ................................................ 2-42
Shifting Out of ............................................ 2-45

Brake ........................................................ 2-41
Over Things That Burn ................................. 2-45
Parking on Hills .............................................. 4-75
Passenger Air Bag Indicator ..................... 2-51, 2-54
Passenger Air Bag Status Indicator ................... 3-35

PASSENGER DOOR AJAR .............................. 3-65
Passenger Sensing System .............................. 1-59
Passing ................................................. 4-16, 4-73
Passlock® ...................................................... 2-28
Personalization Button ..................................... 3-53
Personalization, Climate Controls ...................... 3-30
Plan Ahead When Possible ................................ 7-7
Playing a CD ......................................... 3-78, 3-89
Playing a Speciﬁc Loaded CD .......................... 3-90
Playing the Radio ................................... 3-70, 3-81
Power

Accessory Outlets ........................................ 3-21
Door Locks .................................................. 2-9
Electrical System ....................................... 5-113
Lumbar Controls ........................................... 1-3
Seat ............................................................ 1-2
Steering Fluid ............................................. 5-38
Windows .................................................... 2-25
Power Steering ............................................... 4-14
Programmable Automatic Door Locks ................. 2-10
Programming the HomeLink® Transmitter ........... 2-59
Puddle Lamps ................................................ 3-17

Questions and Answers About Safety Belts ......... 1-13

11

R

Radio Data System (RDS) ....................... 3-70, 3-81
Radio Messages ............................................. 3-75
Radios .......................................................... 3-68
Care of Your CD and DVD Player ................ 3-108
Care of Your CDs and DVDs ....................... 3-108
Radio with CD ............................................ 3-69
Radio with Six-Disc CD ................................ 3-80
Rear Seat Audio ........................................ 3-105
Setting the Time .......................................... 3-69
Theft-Deterrent .......................................... 3-106
Understanding Reception ............................ 3-108
RDS Messages ...................................... 3-74, 3-85
Reading Lamps .............................................. 3-20
Rear Axle ...................................................... 5-52
Locking ...................................................... 4-11
Rear Door Security Locks ................................ 2-12
Rear Safety Belt Comfort Guides ...................... 1-27
Rear Seat Audio Controls ............................... 3-105
Rear Seat Audio (RSA) .................................. 3-105
Rear Seat Entertainment System ....................... 3-94
Rear Seat Operation ......................................... 1-7
Rear Seat Passengers, Safety Belts .................. 1-24
Rear Storage Area .......................................... 2-64
Rear Window Defogger ............................ 3-27, 3-29
Rearview Mirror, Automatic Dimming with

Compass and Temperature Display ................ 2-51

12

Rearview Mirror, Automatic Dimming with

OnStar®, Compass and Temperature Display ... 2-48
Reclining Seatbacks .......................................... 1-5
Recommended Fluids and Lubricants ................. 6-13
Recreational Vehicle Towing ............................. 4-51
REDUCED ENGINE POWER ........................... 3-62
Reinstalling the Cargo Cover Panels .................. 2-71
Remote Control .............................................. 3-98
Remote Keyless Entry System ............................ 2-4
Remote Keyless Entry System Operation ............. 2-5
Removing the Flat Tire and Installing the

Spare Tire .................................................. 5-89

Removing the Front/Rear Rails

and Bows ................................................... 2-85
Removing the Spare Tire and Tools ................... 5-85
Removing the Tonneau Cover ........................... 2-82
Replacement Bulbs ......................................... 5-62
Replacing Brake System Parts .......................... 5-44
Replacing Restraint System Parts After a Crash ..... 1-66
Reporting Safety Defects

Canadian Government .................................. 7-11
General Motors ........................................... 7-11
United States Government ............................ 7-10
Reprogramming a Single HomeLink® Button ....... 2-62
Resetting Defaults ........................................... 2-62
Restraint System Check

Checking Your Restraint Systems ................... 1-65
Replacing Restraint System Parts After a

Crash ..................................................... 1-66

Restraint Systems

Checking .................................................... 1-65
Replacing Parts ........................................... 1-66
Resynchronization ............................................. 2-7
Retained Accessory Power (RAP) ...................... 2-29
Right Front Passenger Position, Safety Belts ...... 1-22
RIGHT REAR DOOR AJAR .............................. 3-66
Roadside

Assistance Program ....................................... 7-6
Rocking Your Vehicle To Get It Out ................... 4-49
Running Your Engine While You Are Parked ....... 2-46

Safety Belt

Safety Belts

Reminder Light ............................................ 3-33

Care of .................................................... 5-107
Center Front Passenger Position .................... 1-22
Driver Position ............................................ 1-14
How to Wear Safety Belts Properly ................ 1-14
Questions and Answers About Safety Belts ..... 1-13
Rear Safety Belt Comfort Guides for Children

and Small Adults ...................................... 1-27
Rear Seat Passengers ................................. 1-24
Right Front Passenger Position ...................... 1-22
Safety Belt Extender .................................... 1-29
Safety Belts Are for Everyone ......................... 1-9
Safety Chains ................................................. 4-72

Safety Warnings and Symbols .............................. iii Scanning the Terrain ....................................... 4-22
Scheduled Maintenance ..................................... 6-4
Seats

Head Restraints ............................................ 1-7
Heated Seats ............................................... 1-4
Manual Passenger ......................................... 1-2
Memory ..................................................... 2-88
Power Lumbar .............................................. 1-3
Power Seats ................................................. 1-2
Rear Seat Operation ...................................... 1-7
Reclining Seatbacks ...................................... 1-5
Secondary Latch System ................................ 5-100
Securing a Child Restraint

Center Front Seat Position ............................ 1-45
Designed for the LATCH System ................... 1-43
Rear Seat Position ...................................... 1-43
Right Front Seat Position .............................. 1-46
Security Light ................................................. 3-47
Security While You Travel .................................. 7-6
Select Button ................................................. 3-60
Service ........................................................... 5-3

Adding Equipment to the Outside of Your

Vehicle ..................................................... 5-4
Doing Your Own Work ................................... 5-3
Engine Soon Light ....................................... 3-43
Publications Ordering Information ................... 7-11
SERVICE 4WD ............................................... 3-62
SERVICE AIR BAG ......................................... 3-62

13

SERVICE BRAKE SYSTEM ............................. 3-62
Service Bulletins ............................................. 7-12
Service Manuals ............................................. 7-11
SERVICE RIDE CONTROL .............................. 3-63
SERVICE STABILITY ...................................... 3-67
SERVICE TIRE MONITOR ............................... 3-68
Setting Preset PTYs (RDS Only) ............... 3-74, 3-85
Setting Preset Stations ............................ 3-72, 3-82
Setting the Time ............................................. 3-69
Setting the Tone (Bass/Treble) .................. 3-72, 3-83
Sheet Metal Damage ..................................... 5-110
Shifting Into Park (P) ....................................... 2-42
Shifting Out of Park (P) ................................... 2-45
Side Impact Air Bags ....................................... 1-56
Side Rail Channels ......................................... 2-78
Skidding ........................................................ 4-18
Snow Plow .................................................... 4-61
Some Other Rainy Weather Tips ....................... 4-38
Spare Tire .................................................... 5-103
Special Fabric Cleaning Problems .................... 5-105
Speciﬁcations, Capacities ............................... 5-122
Speedometer .................................................. 3-33
Stabilitrak® System ......................................... 4-11
STABILITY SYS ACTIVE .................................. 3-67
STABILITY SYS DISABLED .............................. 3-67
Stalling on an Incline ....................................... 4-31
Starting Your Engine ....................................... 2-30
Steering ........................................................ 4-14
Steering in Emergencies .................................. 4-15
Steering Tips .................................................. 4-14

14

Steering Wheel Controls, Audio ....................... 3-107
Stereo RCA Jacks ......................................... 3-101
Storage Areas

All-Weather Cargo Area ................................ 2-75
Center Console Storage Area ........................ 2-63
Center Overhead Console ............................. 2-63
Front Armrest Storage Area ........................... 2-63
Glove Box .................................................. 2-63
Luggage Carrier .......................................... 2-63
Rear Storage Area ....................................... 2-64
Top-Box Storage .......................................... 2-80
Storing a Flat or Spare Tire, Jack and Tools ....... 5-97
Stuck in Sand, Mud, Ice or Snow ...................... 4-48
Sun Visors ..................................................... 2-25
Sunroof ......................................................... 2-87

Tachometer .................................................... 3-33
Tailgate ......................................................... 2-22
Tailgate Removal ............................................ 2-23
Taillamps ....................................................... 5-61
Temperature and Compass Display .................... 2-49
Temperature Display ........................................ 2-52
Testing the Alarm ............................................ 2-27
Theft-Deterrent, Radio .................................... 3-106
Theft-Deterrent Systems ................................... 2-26
Content Theft-Deterrent ................................ 2-26
Passlock® ................................................... 2-28

Throttle, Adjustable .......................................... 2-31
TIGHTEN FUEL CAP ...................................... 3-63
Tilt Wheel ........................................................ 3-7
Tire Sidewall Labeling ...................................... 5-64
Tire Size ....................................................... 5-68
Tire Terminology and Deﬁnitions ........................ 5-69
Tires ................................................... 5-64, 5-109
Buying New Tires ........................................ 5-78
Chains ....................................................... 5-82
Changing a Flat Tire .................................... 5-84
If a Tire Goes Flat ....................................... 5-83
Inﬂation - Tire Pressure ................................ 5-72
Inspection and Rotation ................................ 5-76
Pressure Monitor System .............................. 5-73
Spare Tire ................................................ 5-103
Uniform Tire Quality Grading ......................... 5-79
Wheel Alignment and Tire Balance ................. 5-80
Wheel Replacement ..................................... 5-80
When It Is Time for New Tires ...................... 5-77
To Use the Engine Coolant Heater .................... 2-32
Tonneau Cover ............................................... 2-81
Top Drain Grates – Removal and Cleaning ......... 2-77
Top Strap ...................................................... 1-39
Top Strap Anchor Location ............................... 1-41
Top-Box Storage ............................................. 2-80
Torque Lock ................................................... 2-44
Total Weight on Your Vehicle’s Tires .................. 4-71
Tow/Haul Mode ............................................... 2-36
Tow/Haul Mode Light ....................................... 3-47

Towing

Traction

Recreational Vehicle ..................................... 4-51
Towing a Trailer .......................................... 4-66
Your Vehicle ............................................... 4-51

Assist System (TAS) ...................................... 4-9
Off Light ..................................................... 3-40
Stabilitrak® System ...................................... 4-11
TRACTION ACTIVE ........................................ 3-66
Traction Control Operation ................................ 4-12
TRACTION SYS LIMITED ................................ 3-66
Trailer

Recommendations ....................................... 4-65
Trailer Brakes ................................................. 4-72
Trailer Wiring Harness ..................................... 4-76
TRANS HOT IDLE ENGINE ............................. 3-64
Transfer Case ................................................ 5-53
Transmission

Fluid, Automatic ........................................... 5-23
Temperature Gage ....................................... 3-41
TRANSMISSION HOT ..................................... 3-64
Transmission Operation, Automatic .................... 2-33
Transmission, Transaxle, Transfer Case Unit

Repair Manual ............................................ 7-11
Transportation Options ...................................... 7-8
Traveling to Remote Areas ............................... 4-21
Trip Information Button .................................... 3-50
Truck-Camper Loading Information .................... 4-65
Turn and Lane Change Signals .......................... 3-8

15

TURN SIGNAL ON ......................................... 3-63
Turn Signal/Multifunction Lever ........................... 3-8
Turn Signals When Towing a Trailer .................. 4-74

Underhood Fuse Block ................................... 5-117
Understanding Radio Reception ....................... 3-108
Uniform Tire Quality Grading ............................ 5-79
United States – Customer Assistance .................. 7-4
Used Replacement Wheels .............................. 5-81
Using Cleaner on Fabric ................................ 5-105
Using HomeLink® ........................................... 2-62
Using Song List Mode ..................................... 3-92
Using the Recovery Hooks ............................... 4-49

Vehicle

Control ........................................................ 4-5
Damage Warnings ........................................... iv Loading ...................................................... 4-54
Symbols ......................................................... iv Vehicle Data Collection and Event Data Records ..... 7-9
Vehicle Identiﬁcation

Number (VIN) ............................................ 5-112
Service Parts Identiﬁcation Label .................. 5-113

Vehicle Personalization

Memory Seat .............................................. 2-88

16

Vehicle Personalization (cont.) Vehicle Storage .............................................. 5-45
Vehicles with Body-Side Cladding .............. 5-55, 5-58
Vehicles with Gray Body-Side Cladding .............. 5-61
Vehicles without Body-Side Cladding ......... 5-57, 5-59
Ventilation Adjustment ...................................... 3-30
Video Screen ................................................. 3-97
Visors ........................................................... 2-25
Voltmeter Gage .............................................. 3-37

Warning Lights, Gages and Indicators ................ 3-31
Warnings

DIC Warnings and Messages ........................ 3-60
Hazard Warning Flashers ............................... 3-6
Other Warning Devices .................................. 3-7
Safety and Symbols ......................................... iii Vehicle Damage .............................................. iv Washing Your Vehicle .................................... 5-107
Weight of the Trailer ........................................ 4-68
Weight of the Trailer Tongue ............................. 4-70
What Kind of Engine Oil to Use ........................ 5-17
What to Add .................................................. 5-42
What to Do with Used Oil ................................ 5-20
What to Use .......................... 5-27, 5-39, 5-40, 5-52
Wheels

Alignment and Tire Balance .......................... 5-80
Replacement ............................................... 5-80

When to Add Engine Oil .................................. 5-17
When to Change Engine Oil

(GM Oil Life System) ................................... 5-19
When to Check .............................................. 5-72
When to Check and Change ............................ 5-23
When to Check Lubricant ................................. 5-52
When to Check Power Steering Fluid ................ 5-39
When to Inspect ............................................. 5-21
When You Are Ready to Leave After Parking on

a Hill ......................................................... 4-76
Where to Put the Restraint ............................... 1-38
Why Safety Belts Work .................................... 1-10
Windows ....................................................... 2-24
Power ........................................................ 2-25
Windshield and Wiper Blades .......................... 5-109
Windshield Washer ......................................... 3-10
Fluid .......................................................... 5-40

Windshield Wiper

Blade Replacement ...................................... 5-63
Fuses ...................................................... 5-113
Windshield Wipers .......................................... 3-10
Winter Driving ................................................ 4-44

XM™ Satellite Radio Antenna System .............. 3-109
XM™ Satellite Radio Service

(48 Contiguous US States) .......... 3-70, 3-81, 3-108

Your Vehicle and the Environment ....................... 6-2

17

✍ NOTES

18

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2004 Chevrolet Avalanche Owners Manual