VIN Code
Transmission
2.8L V6 (LAU) 3.0L V6 (LF1)
Automatic Automatic
Spark Plug Gap 1.10 mm (0.043 in) 1.10 mm (0.043 in)
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Technical Data
Engine Drive Belt Routing
2.8L, 3.0L V6 Engines
Cadillac SRX Owner Manual - 2011
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Customer Information
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction
Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices
(U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Service
(Mexico) . . . . . . . . . . . . . . . . . . . 13-11
Scheduling Service
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair
(U.S. and Canada) . . . . . . . . 13-13
Service Publications
Ordering Information . . . . . . 13-16
Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-18
Vehicle Data Recording and Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-18
OnStar® . . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency
Identification (RFID) . . . . . . . 13-20
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
13-1
Customer Information
Customer Satisfaction Procedure (U.S. and Canada) Your satisfaction and goodwill are important to the dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
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Customer Information
If after contacting
STEP TWO: a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Cadillac Customer Assistance Center at 1‐800‐458‐8006. In Canada, call the Canadian Cadillac Customer Communication Centre at 1-888-446-2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative: . Vehicle Identification
Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
. Dealership name and location. . Vehicle delivery date and
present mileage.
When contacting Cadillac, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and the dealer are committed to making sure you are completely satisfied with the new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your
case will generally be heard within
40 days. If you do not agree with
the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in
all 50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue
its participation in this program.
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Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General Motors to supplement the warranty included with the new vehicle purchase. See your dealer for details.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or
call the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge mediation/arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
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Customer Information
Customer Assistance Procedure Owner satisfaction and goodwill are very important to your dealer and General Motors. Normally, any problem with the transaction, sale, or usage of the vehicle must be handled by your dealer sales or service departments. However, we recognize that despite the good intentions of all parties involved, sometimes a misunderstanding may occur. If you have a problem that has not been satisfactorily handled through the normal means, we suggest the following steps:
STEP ONE Explain your case to the dealer service agent, service manager, dealer sales agent, or sales manager, depending on your case.
Make sure that they have all necessary information. They are interested in your continual satisfaction.
STEP TWO If you are not satisfied, please contact the general manager or the dealership owner to ask for their help. If they are not able to resolve your case, ask them to contact the right people at General Motors for support, if needed.
STEP THREE If your case is not resolved in a reasonable amount of time by your dealer, please call the General Motors Customer Assistance Center (CAC) and provide the following information: . Name . Address . Phone number . Model year
. Brand . Vehicle Identification
Number (VIN)
. Mileage
. Delivery date
. Description of the problem
. Dealership name
. Dealership address
See Customer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑6 for more
information.
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Customer Assistance
Offices (U.S. and Canada)
Cadillac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer
Communication Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
Customer Information
13-5
Overseas
Please contact the local
General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
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Customer Information
Customer Assistance Offices (Mexico) To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours. All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: [email protected]. Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-2622. TTY users in Canada can dial 1-800-263-3830.
Cadillac SRX Owner Manual - 2011
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Online Owner Center
Cadillac Owner Center (U.S.) www.cadillacownercenter.com Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty
information, and more.
. Storage for online service and
maintenance records.
. Cadillac dealer locator for
service nationwide.
. Exclusive privileges and offers. . Recall notices for your specific
vehicle.
. OnStar and GM Cardmember Services Earnings summaries.
Other Helpful Links: Cadillac — www.cadillac.com Cadillac Merchandise — www.cadillaccollection.com Help Center — www.cadillac.com/ pages/mds/helpcenter/faq.do
FAQ (Frequently Asked Questions) . Contact Us My GM Canada www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease.
Customer Information
13-7
Here are a few of the valuable tools and services you will have access to: . My Showroom: Find and save
information on vehicles and current offers in your area.
. My Dealers: Save details such as address and phone number for each of your preferred GM dealers.
. My Driveway: Access quick
links to parts and service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.
. My Preferences: Manage your profile and use tools and forms with greater ease.
To sign up, visit the My GM.ca section within www.gm.ca.
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Customer Information
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift for the vehicle.
For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text Telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
Roadside Service (U.S. and Canada) In the United States or Canada, call 1-800-882-1112. Text Telephone (TTY), U.S. only, call 1-888-889-2438. Service is available 24 hours a day, 365 days a year.
Calling for Service When calling Roadside Service, have the following information ready: . Your name, home address, and
home telephone number. Telephone number of your location. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle. . Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
. Description of the problem.
Cadillac SRX Owner Manual - 2011
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Coverage Services are provided up to 5 years/160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Service is not a part of the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification. Cadillac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.
Cadillac Owner Privileges™ . Emergency Fuel Delivery:
Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar. For security reasons, the driver must present identification before this service is given.
. Emergency Tow From a Public
Road or Highway: Tow to the nearest Cadillac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in the sand, mud, or snow. Flat Tire Change: Service to change a flat tire with spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is your
Customer Information
13-9
responsibility for the repair or replacement of the tire if it is not covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery. Trip Interruption Benefits and Service: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/160 000 km (100,000 mi) Powertrain warranty period. Items considered are hotel, meals, and rental car.
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Customer Information
Cadillac Technician Roadside Service (U.S. only) Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs.
Services Not Included in Roadside Service
Impound towing caused by violation of any laws. Legal fines.
. Mounting, dismounting,
or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.
Services Specific to Canadian‐Purchased Vehicles Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Limit of six requests per year.
Trip Interruption Benefits and Service: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Service advisor will help you make arrangements and explain how to receive payment.
. Alternative Service: If
assistance cannot be provided right away, the Roadside Service advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Service. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
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Customer Information
13-11
Roadside Service (Mexico) Roadside Service is available 24 hours a day, 365 days of the year. For detailed information about Roadside Service, please see the brochure provided with your new vehicle or visit our website at: www.cadillac.com.mx. Navigate the site and click on “Asistencia en el Camino.” E-mail correspondence should be sent to: [email protected]. To contact Roadside Service by phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
Scheduling Service Appointments (U.S. and Canada) When the vehicle requires warranty service, contact the dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, the dealer can help minimize your inconvenience. If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call the dealership, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day-repair.
Courtesy Transportation Program (U.S. and Canada) To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Coverage period in Canada), extended powertrain, and/or hybrid‐specific warranties in both the U.S. and Canada. Several Courtesy Transportation options are available to assist in reducing inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
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Customer Information
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize inconvenience by providing several transportation options. Depending on the circumstances, the dealer can offer one of the following:
Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one‐way or round‐trip shuttle service within reasonable time and distance parameters of the dealer's area.
Public Transportation or Fuel Reimbursement If the vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See the dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle The dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if the vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like vehicle as a courtesy rental.
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Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact the dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change, or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Customer Information
13-13
Collision Damage Repair (U.S. and Canada) If the vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish the vehicle resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which the vehicle was originally built. Genuine GM Collision parts are the best choice to ensure that the vehicle's designed
appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain the GM New Vehicle Limited Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part may be an acceptable choice to maintain the vehicle's originally designed appearance and safety performance; however, the history of these parts is not known. Such parts are not covered by the GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty.
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Customer Information
Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for the vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by the GM New Vehicle Limited Warranty, and any vehicle failure related to such parts is not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. The dealer may have a collision repair center with GM-trained technicians and state‐of‐the‐art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
Insuring The Vehicle Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to the GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you ensure that the vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.
If the vehicle is leased, the leasing company may require you to have insurance that ensures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read the lease carefully, as you may be charged at the end of the lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash.
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Customer Information
13-15
For emergency towing see Roadside Service (U.S. and Canada) on page 13‑8 or Roadside Service (Mexico) on page 13‑11. Gather the following information: . Driver name, address, and
telephone number.
. Driver license number. . Owner name, address, and
telephone number.
. Vehicle license plate number. . Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN). Insurance company and policy number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 3‑37. Managing the Vehicle Damage Repair Process In the event that the vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take the vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with the repair professional, and insist on Genuine GM parts. Remember, if the vehicle is leased, you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as the cost stays within reasonable limits.
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Customer Information
Service Publications Ordering Information
Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of the vehicle.
Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The Owner Manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus handling and shipping fees. Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus handling and shipping fees.
Current and Past Models Technical Service Bulletins and Manuals are available for current and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in
U.S. funds. Make checks payable in
U.S. funds.
Cadillac SRX Owner Manual - 2011
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Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order
a recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go
to http://www.safercar.gov;
or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov.
Customer Information
13-17
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada Limited.
Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
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Customer Information
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1‐888‐446‐2000,
or write:
Canadian Cadillac Customer
Communication Centre, Mail Code:
CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data Recording and Privacy This GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, the vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash, and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help the dealer technician service the vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: . How various systems in the
vehicle were operating.
. Whether or not the driver and
passenger safety belts were buckled/fastened.
. How far, if at all, the driver was pressing the accelerator and/or brake pedal.
. How fast the vehicle was
traveling.
Cadillac SRX Owner Manual - 2011
Black plate (19,1)
Customer Information
13-19
This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by the vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.
OnStar® If the vehicle is equipped with an active OnStar system, that system may also record data in crash or near crash‐like situations. The OnStar Terms and Conditions provides information on data collection and use and is available in the OnStar glove box kit, at www.onstar.com (U.S.) or www.onstar.ca (Canada), or by pressing the Q button and speaking to an advisor.
Navigation System If the vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Cadillac SRX Owner Manual - 2011
Black plate (20,1)
13-20
Customer Information
Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) rules and with Industry Canada Standards RSS‐210/220/310. Operation is subject to the following two conditions: 1. The device may not cause
interference.
2. The device must accept any
interference received, including interference that may cause undesired operation of the device.
Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.
Cadillac SRX Owner Manual - 2011
Black plate (1,1)
INDEX
i-1
Accessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-22
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . . 6-3
Adaptive Forward
Lighting (AFL) Light . . . . . . . . . . 5-28
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-62
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . 9-18
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-7
Thigh Support . . . . . . . . . . . . . . . . . 3-7
Air Cleaner/Filter, Engine . . . . . 10-16
Air Filter, Passenger
Compartment
. . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . .3-44
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . .3-45
How Does an Airbag
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-11
Antenna
Multi-Band . . . . . . . . . . . . . . . . . . . .7-19
Restrain? . . . . . . . . . . . . . . . . . . .3-36
Anti-Theft
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . .3-39
Alarm System . . . . . . . . . . . . . . . .2-18
Alarm System Messages . . . . .5-40
What Makes an Airbag
Antilock Brake
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-36
What Will You See After
System (ABS) . . . . . . . . . . . . . . . . 9-30
Warning Light . . . . . . . . . . . . . . . . .5-23
an Airbag Inflates? . . . . . . . . . .3-37
Appearance Care
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-34
Where Are the Airbags? . . . . . .3-33
Airbags
Passenger Status Indicator . . .5-17
Readiness Light . . . . . . . . . . . . . .5-17
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . .3-43
System Check . . . . . . . . . . . . . . . .3-30
Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . .2-18
All-Wheel Drive . . . . . . . . . 10-30, 9-30
Exterior . . . . . . . . . . . . . . . . . . . . 10-105
Interior . . . . . . . . . . . . . . . . . . . . . 10-109
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players . . . . . . . . . . . . . . . . . 7-19
CD . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
CD/DVD . . . . . . . . . . . . . . . . . . . . . .7-22
Audio System
Radio Reception . . . . . . . . . . . . . .7-18
Rear Seat (RSA) . . . . . . . . . . . . .7-48
Theft-Deterrent Feature . . . . . . . . 7-2
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Black plate (2,1)
i-2
INDEX
Automatic
Dimming Mirrors . . . . . . . . . . . . . .2-22
Automatic Transmission . . . . . . . 9-26
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-16
Manual Mode . . . . . . . . . . . . . . . . .9-28
Shift Lock Control
Function Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . 7-29, 7-35
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30
Jump Starting . . . . . . . . . . . . . . . 10-96
Load Management . . . . . . . . . . . . . 6-8
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . .5-34
Blade Replacement, Wiper . . . 10-33
Bluetooth . . . . . . . . . . 7-50, 7-52, 7-56
Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . .9-18
Brake System Warning Light . . . 5-22
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-27
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-30
Assist . . . . . . . . . . . . . . . . . . . . . . . . .9-33
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Parking . . . . . . . . . . . . . . . . . . . . . . .9-31
System Messages . . . . . . . . . . . .5-34
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-17
Bulb Replacement . . . . . . . . . . . . 10-47
Back-Up Lamps . . . . . . . . . . . . 10-45
Fog Lamps . . . . . . . . . . . . . . . . . 10-43
Halogen Bulbs . . . . . . . . . . . . . . 10-38
Headlamp Aiming . . . . . . . . . . . 10-34
Headlamps . . . . . . . . . . . . . . . . . 10-38
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-38
License Plate Lamps . . . . . . . 10-46
Turn Signal Lamps . . . . . . . . . 10-43
Buying New Tires . . . . . . . . . . . . . 10-73
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California
Fuel Requirements . . . . . . . . . . .9-49
Perchlorate Materials
Requirements . . . . . . . . . . . . . . .10-3
Warning . . . . . . . . . . . . . . . . . . . . . .10-3
Camera, Rear Vision . . . . . . . . . . 9-43
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . .9-24
Liftgate . . . . . . . . . . . . . . . . . . . . . . .2-14
Winter Driving . . . . . . . . . . . . . . . . . 9-9
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-4
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-4
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Black plate (3,1)
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-7
Cargo Net . . . . . . . . . . . . . . . . . . . . . . 4-9
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-19
CD/DVD Player . . . . . . . . . . . . . . . . 7-22
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-79
Charging System Light
. . . . . . . . 5-18
Check
Engine Light . . . . . . . . . . . . . . . . . .5-19
Ignition
Transmission Lock . . . . . . . . 10-32
Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . .3-48
Lower Anchors and
Tethers for Children . . . . . . . . .3-55
Older Children . . . . . . . . . . . . . . . .3-46
Securing . . . . . . . . . . . . . . . . 3-63, 3-66
Systems . . . . . . . . . . . . . . . . . . . . . .3-51
Cigarette Lighter . . . . . . . . . . . . . . . . 5-9
Circuit Breakers . . . . . . . . . . . . . . 10-48
Cleaning
Exterior Care . . . . . . . . . . . . . . 10-105
Interior Care . . . . . . . . . . . . . . . 10-109
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument
. . . . . . . . . . . . 5-11
Collision Damage Repair . . . . . 13-13
Compact Spare Tire . . . . . . . . . . 10-96
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-7
Messages . . . . . . . . . . . . . . . . . . . .5-35
Compressor Kit, Tire
Sealant . . . . . . . . . . . . . . . . . . . . . . 10-81
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . 4-10
Convex Mirrors . . . . . . . . . . . . . . . . 2-20
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . .5-15
INDEX
i-3
Cooling System . . . . . . . . . . . . . . . 10-19
Engine Messages . . . . . . . . . . . .5-36
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Cruise Control . . . . . . . . . . . . . . . . . 9-38
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-29
Messages . . . . . . . . . . . . . . . . . . . .5-35
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6
Offices . . . . . . . . . . . . . . . . . . 13-5, 13-6
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . .13-6
Customer Information Service Publications
Ordering Information . . . . . . 13-16
Customer Satisfaction
Procedure . . . . . . . . . . . . . . 13-1, 13-3
Cadillac SRX Owner Manual - 2011
Black plate (4,1)
i-4
INDEX
Damage Repair, Collision . . . . . 13-13
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
. . . . . . . 13-18
Data Recorders, Event Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-2
Devices, Auxiliary . . . . . . . 7-29, 7-35
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door
Ajar Messages . . . . . . . . . . . . . . .5-35
Locks . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Power Locks . . . . . . . . . . . . . . . . . .2-12
Rear Seat Pass-Through . . . . .3-14
Drive Belt Routing, Engine . . . . . 12-4
Drive Systems
All-Wheel Drive . . . . . . . 10-30, 9-30
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-29
Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . .9-54
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . 9-8
If the Vehicle is Stuck . . . . . . . . . 9-11
Loss of Control . . . . . . . . . . . . . . . . 9-6
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . .9-12
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-7
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-26
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 8-1
DVD
Rear Seat Entertainment
System . . . . . . . . . . . . . . . . . . . . . .7-37
DVD/CD Player . . . . . . . . . . . . . . . . 7-22
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-50
ECO Button . . . . . . . . . . . . . . . . . . . 9-29
Economy Mode
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .9-29
Electric Parking Brake Light . . . 5-22
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-62
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-51
Overload . . . . . . . . . . . . . . . . . . . 10-47
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-53
Cadillac SRX Owner Manual - 2011
Black plate (5,1)
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . .5-19
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-20
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . .5-15
Cooling System . . . . . . . . . . . . . 10-19
Cooling System Messages . . .5-36
Cover . . . . . . . . . . . . . . . . . . . . . . . 10-10
Drive Belt Routing . . . . . . . . . . . .12-4
Exhaust
. . . . . . . . . . . . . . . . . . . . . .9-24
Gasoline Starting . . . . . . . . . . . . .9-20
Heater . . . . . . . . . . . . . . . . . . . . . . . .9-22
Overheating . . . . . . . . . . . . . . . . 10-24
Power Messages . . . . . . . . . . . . .5-37
Pressure Light . . . . . . . . . . . . . . . .5-26
Running While Parked . . . . . . . .9-25
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . .5-37
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-61
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-29
Exterior Lamp Controls . . . . . . . . . 6-1
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter,
Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-79
Changing . . . . . . . . . . . . . . . . . . . 10-89
Floor Mats . . . . . . . . . . . . . . . . . . .10-112
Fluid
Automatic Transmission . . . . 10-16
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-26
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
INDEX
i-5
Fog Lamps
Bulb Replacement . . . . . . . . . . 10-43
Front
. . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-21
Front Fog Lamp
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-28
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated . . . . . . . . . . . . . . . . . . . . . . .3-10
Heated and Ventilated . . . . . . . . 3-11
Front Storage . . . . . . . . . . . . . . . . . . . 4-2
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Additives . . . . . . . . . . . . . . . . . . . . .9-49
E85 (85% Ethanol) . . . . . . . . . . .9-50
Economy Light
. . . . . . . . . . . . . . .5-27
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . .9-53
Filling the Tank . . . . . . . . . . . . . . .9-52
Fuels in Foreign Countries . . . .9-49
Gasoline Specifications . . . . . . .9-48
Gauge . . . . . . . . . . . . . . . . . . . . . . . .5-12
Cadillac SRX Owner Manual - 2011
Black plate (6,1)
i-6
INDEX
Fuel (cont.)
Low Fuel Warning Light . . . . . . .5-27
Recommended . . . . . . . . . . . . . . .9-48
Requirements, California . . . . .9-49
System Messages . . . . . . . . . . . .5-38
Fuel Economy
Driving . . . . . . . . . . . . . . . . . . . . . . . .1-26
Fuel Economy Gauge . . . . . . . . . 5-13
Fuel Economy Mode . . . . . . . . . . . 9-29
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-48
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-48
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-51
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-53
Garage Door Opener . . . . . . . . . . 5-48
Programming . . . . . . . . . . . . . . . . .5-48
Gasoline
Specifications . . . . . . . . . . . . . . . . .9-48
Gasoline Engine, Starting . . . . . . 9-20
Gauge
Turbo . . . . . . . . . . . . . . . . . . . . . . . . .5-14
Gauges
Engine Coolant
Temperature . . . . . . . . . . . . . . . .5-15
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
Fuel Economy . . . . . . . . . . . . . . . .5-13
Odometer . . . . . . . . . . . . . . . . . . . . .5-12
Speedometer . . . . . . . . . . . . . . . . .5-12
Tachometer . . . . . . . . . . . . . . . . . . .5-12
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . .5-10
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-54
Vehicle Care . . . . . . . . . . . . . . . . . .10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Halogen Bulbs . . . . . . . . . . . . . . . . 10-38
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-38
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . 6-3
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-34
Bulb Replacement . . . . . . . . . . 10-38
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-38
Cadillac SRX Owner Manual - 2011
Black plate (7,1)
Ignition Positions . . . . . . . . . . . . . . 9-18
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-32
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-19
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-48
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Instrument Cluster . . . . . . . . . . . . . 5-11
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
Jump Starting . . . . . . . . . . . . . . . . . 10-96
Key and Lock Messages . . . . . . . 5-38
Keyless Entry
Remote (RKE) System . . . . . . . . 2-4
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
INDEX
i-7
Labeling, Tire Sidewall . . . . . . . . 10-57
Lamp Messages . . . . . . . . . . . . . . . 5-38
Lamps
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-7
Daytime Running (DRL) . . . . . . . 6-3
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-6
License Plate . . . . . . . . . . . . . . . 10-46
Malfunction Indicator . . . . . . . . .5-19
On Reminder . . . . . . . . . . . . . . . . .5-29
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-7
Lap-Shoulder Belt . . . . . . . . . . . . . 3-24
LATCH System
Replacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . .3-63
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-55
Headlamps (cont.)
High-Beam On Light . . . . . . . . . .5-28
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . .5-29
Turn Signal Lamps . . . . . . . . . 10-43
Twilight Sentinel . . . . . . . . . . . . . . . 6-4
Washer . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Heated
Rear Seats . . . . . . . . . . . . . . . . . . .3-14
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Heated Front Seats . . . . . . . . . . . . 3-10
Heated Mirrors . . . . . . . . . . . . . . . . . 2-22
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . .9-22
High-Beam On Light . . . . . . . . . . . 5-28
High-Speed Operation . . . . . . . . 10-65
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hill Start Assist (HSA) . . . . . . . . . 9-34
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-19
Cadillac SRX Owner Manual - 2011
Black plate (8,1)
i-8
INDEX
Liftgate
Carbon Monoxide . . . . . . . . . . . . .2-14
Light
Adaptive Forward Lighting
(AFL) Light . . . . . . . . . . . . . . . . . .5-28
StabiliTrak® OFF . . . . . . . . . . . . .5-24
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting
Adaptive Forward . . . . . . . . . . . . . . 6-3
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Illumination Control . . . . . . . . . . . . 6-7
Lights
Airbag Readiness . . . . . . . . . . . . .5-17
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . .5-23
Brake System Warning . . . . . . .5-22
Charging System . . . . . . . . . . . . .5-18
Cruise Control . . . . . . . . . . . . . . . .5-29
Electric Parking Brake . . . . . . . .5-22
Engine Oil Pressure . . . . . . . . . .5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . .5-28
Lights (cont.)
Fuel Economy . . . . . . . . . . . . . . . .5-27
High-Beam On . . . . . . . . . . . . . . . .5-28
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . .5-27
Safety Belt Reminders . . . . . . . .5-15
Security . . . . . . . . . . . . . . . . . . . . . .5-27
Tire Pressure . . . . . . . . . . . . . . . . .5-25
Traction Control System
(TCS)/StabiliTrak® . . . . . . . . . .5-25
Traction Off . . . . . . . . . . . . . . . . . . .5-24
Limited-Slip Rear Axle . . . . . . . . . 9-37
Locks
Door . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Power Door . . . . . . . . . . . . . . . . . . .2-12
Safety . . . . . . . . . . . . . . . . . . . . . . . .2-13
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-27
Lower Anchors and
Tethers for Children
(LATCH System) . . . . . . . . . . . . . 3-55
Lumbar Adjustment . . . . . . . . . . . . . 3-7
Front Seats . . . . . . . . . . . . . . . . . . . . 3-7
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-19
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Mass Storage Media (MEM) . . . 7-25
Memory Features . . . . . . . . . . . . . . . 1-8
Messages
Airbag System . . . . . . . . . . . . . . . .5-40
Anti-Theft Alarm System . . . . . .5-40
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . .5-34
Brake System . . . . . . . . . . . . . . . .5-34
Compass . . . . . . . . . . . . . . . . . . . . .5-35
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-35
Engine Cooling System . . . . . . .5-36
Engine Oil . . . . . . . . . . . . . . . . . . . .5-37
Engine Power . . . . . . . . . . . . . . . .5-37
Fuel System . . . . . . . . . . . . . . . . . .5-38
Cadillac SRX Owner Manual - 2011
Black plate (9,1)
Messages (cont.)
Key and Lock . . . . . . . . . . . . . . . . .5-38
Lamp . . . . . . . . . . . . . . . . . . . . . . . . .5-38
Object Detection System . . . . .5-39
Ride Control System . . . . . . . . . .5-39
Safety Belt . . . . . . . . . . . . . . . . . . . .5-40
Service Vehicle . . . . . . . . . . . . . . .5-40
Starting the Vehicle . . . . . . . . . . .5-40
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-41
Transmission . . . . . . . . . . . . . . . . .5-41
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-34
Vehicle Reminder . . . . . . . . . . . . .5-42
Washer Fluid . . . . . . . . . . . . . . . . .5-42
Mirrors
Automatic Dimming . . . . . . . . . . .2-22
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . .2-23
Convex . . . . . . . . . . . . . . . . . . . . . . .2-20
Folding . . . . . . . . . . . . . . . . . . . . . . .2-21
Heated . . . . . . . . . . . . . . . . . . . . . . .2-22
Manual Rearview . . . . . . . . . . . . .2-22
Power . . . . . . . . . . . . . . . . . . . . . . . .2-21
Tilt in Reverse . . . . . . . . . . . . . . . .2-22
Monitor System,
Tire Pressure . . . . . . . . . . . . . . . . 10-65
Multi-Band Antenna . . . . . . . . . . . . 7-19
Navigation
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
Net
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Net, Convenience . . . . . . . . . . . . . 4-10
New Vehicle Break-In . . . . . . . . . . 9-17
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . 10-10
Engine Oil Life System . . . . . 10-14
Messages . . . . . . . . . . . . . . . . . . . .5-37
Pressure Light . . . . . . . . . . . . . . . .5-26
Older Children, Restraints . . . . . 3-46
Online Owner Center . . . . . . . . . . 13-7
OnStar® System . . . . . . . . . . . . . . . 1-27
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-7
INDEX
i-9
Ordering
Service Publications . . . . . . . . 13-16
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-24
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
Park
Shifting Into . . . . . . . . . . . . . . . . . . .9-23
Shifting Out of . . . . . . . . . . . . . . . .9-24
Parking
Assist, Ultrasonic . . . . . . . . . . . . .9-40
Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-31
Brake and P (Park)
Mechanism Check . . . . . . . . 10-32
Over Things That Burn . . . . . . .9-24
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-17
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-39
Perchlorate Materials
Requirements, California . . . . . 10-3
Cadillac SRX Owner Manual - 2011
Black plate (10,1)
i-10
INDEX
Personalization