#1
30th October 2012 - 12:59 AM
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Hey all, Just wondering if you guys have heard of racq ripping vunrable people off.. The other day my girlfriends car wouldn't start, as I was at work she was forced to contact racq. Immediately the officer recommended a new battery, on the spot $185. I told my Girlfriend to keep the battery as it sounded fishy. Took it home, gave it a clean up with some boiling water. Fit it back in, works perfectly fine. Curious to know if anyone else has heard of 'picking' on people without some knowledge of the mechanical side of cars.. -------------------- " Shoot for the stars and even if you land on the moon, atleast you're better off then where you started "
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Twat In The Hat
Post #2
Hey all, Just wondering if you guys have heard of racq ripping vunrable people off.. The other day my girlfriends car wouldn't start, as I was at work she was forced to contact racq. Immediately the officer recommended a new battery, on the spot $185. I told my Girlfriend to keep the battery as it sounded fishy. Took it home, gave it a clean up with some boiling water. Fit it back in, works perfectly fine. Curious to know if anyone else has heard of 'picking' on people without some knowledge of the mechanical side of cars.. As for 'ripping her off' did you check the battery with a battery tester? I have seen many batteries that clean up and work again, but they don't last long. Chances are the RACQ guy had a tester which would have told him the battery is faulty. |
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lil_bobby_260
Post #3
As for 'ripping her off' did you check the battery with a battery tester? I have seen many batteries that clean up and work again, but they don't last long. Chances are the RACQ guy had a tester which would have told him the battery is faulty. Yeah agreed. Unless you can check voltage and amps on the battery while its at rest AND under load, you wont know. Just because it shows voltage, or starts a car even, doesnt mean its not roooooted. |
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ajaay.
Post #4
As for 'ripping her off' did you check the battery with a battery tester? I have seen many batteries that clean up and work again, but they don't last long. Chances are the RACQ guy had a tester which would have told him the battery is faulty. I asked her if he had any equipment and she said, and I quote " he was an old shitty man, all he did was pull out big wires and connected them to my battery and tried to start it. When it didn't work he said I need a new battery" So I'd imagine no, however.. I could be wrong. |
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VESV6
Post #6
Hey all, Just wondering if you guys have heard of racq ripping vunrable people off.. The other day my girlfriends car wouldn't start, as I was at work she was forced to contact racq. Immediately the officer recommended a new battery, on the spot $185. I told my Girlfriend to keep the battery as it sounded fishy. Took it home, gave it a clean up with some boiling water. Fit it back in, works perfectly fine. Curious to know if anyone else has heard of 'picking' on people without some knowledge of the mechanical side of cars.. Hey mate I would be happy to chuck it on the battery tester on the north side I've seen it once before Let me know pm me |
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B Unit
Post #8
Yeah agreed. Unless you can check voltage and amps on the battery while its at rest AND under load, you wont know. Just because it shows voltage, or starts a car even, doesnt mean its not roooooted. ^^^This. I recently had a flat battery in my work car, so called RACQ. The guy recommended that I get a new battery, but certainly didn't say that I have to. I saw him test it, so I could verify that it was rooted and didn't have a problem with replacing it. |
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the shadow
Post #12
Take it to supercheap, they will put the battery tester on it for free and give you a little print out to say if it just needs a good charge/dead cells/rooted and you can pick a reasonably priced battery from there. |
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ajaay.
Post #14
Get the old battery tested, if it's all good phone RACQ and complain to them... or make another thread on Boost. Had to laugh at the last part, It wasn't just about the battery Inparticular, just a case that I've come Across myself. I probably should've elaborated and said has anybody else come across any cases of racq maybe jumping the gun of a diagnosis and perhaps not fixing the problem as such rather taking the easy way out and charging their over the price rates. And I might take the battery down to supershit on the weekend, as said no to fussed on the money more the principle. Edit ; for all I know, the 'big wires' could've been small wires attached to the battery tester and the jump start very well could've been him just trying to start it. I mean, the girl got up me for using excessive water to clean the windscreens because she doesn't know how to fill the sprayers back up |
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evilstuie
Post #15
I wouldn't put it past them, some of them are just outright lazy pricks. |
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lil_bobby_260
Post #16
Maybe get an answer BEFORE posting threads with titles like "RACQ RIP OFF" hey? |
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ajaay.
Post #17
Maybe get an answer BEFORE posting threads with titles like "RACQ RIP OFF" hey? How would you feel if someone who obviously has next to know information about what went on, did something like that to your business? A bit more common sense is needed on here sometimes. Everyone is just so quick to slander. firstly, no* secondly, however not the point. One customer that questioned their effort to do the right thing surely will not harm a multi-million dollar business. thirdly, I quite clearly pointed out after commenting lower that this may not be the case and the it was an experience I had come across,but the REAL question was. Has anybody else come across a situation where this highly respected company has some what 'ripped' anybody off.. Some people are very quick to judge on this website.. |
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DAL32
Post #18
I find RACQ to be fine... |
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julio_vasquez
Post #20
So after the new battery, did it start? no more problems? Thats exacly the right question. Once the battery was replaces were there any symptoms he same as before she called RACQ ??? If not id go as far to say as the battery was funked if the problem is fixed. |
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vk134
Post #22
It all depends on the callout guy you get, some couldn't be arsed and others seem to care and look past the obvious. |
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ajaay.
Post #27
hahaha, that's awesome. I wonder how many calls out a day they get of circumstances like that ha ! |
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Twat In The Hat
Post #28
hahaha, that's awesome. I wonder how many calls out a day they get of circumstances like that ha ! Oh and a little update; had to call out racq yesterday in Chermside carpark, car wouldn't start again. I pulled the battery off and he still left corrosion on it ! The next racq officer came, tested the old battery for us. It wasn't in the best condition but he thought it shouldn't have interfered with starting the car. also, out of his own will he is putting in a complaint about the first officer she delt with because he didn't clean the battery properly resulting in him coming out for a second time. when there was no need for him to come out for a second time if the job was done properly in the first place .. Wait I'm confused.... You said in your original post that you kept the original battery and you cleaned it up with boiling water... You also said the officer recommended a new battery, did you have the new one fitted and also keep the old one? Either way. Whether it was a new one in the car yesterday or the one that you said you cleaned up, how can you blame the first guy for it not being clean when you took it home and cleaned it?!? |
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ajaay.
Post #29
Wait I'm confused.... You said in your original post that you kept the original battery and you cleaned it up with boiling water... You also said the officer recommended a new battery, did you have the new one fitted and also keep the old one? Either way. Whether it was a new one in the car yesterday or the one that you said you cleaned up, how can you blame the first guy for it not being clean when you took it home and cleaned it?!? Yes, new battery fitted. Kept the original.. And he wasn't upset about the corrosion on the battery, On the positive and negative fitting that go on the battery weren't cleaned so they still had corrosion on them and because they were still 'dirty' it put the corrosion back on the new battery so if they were cleaned properly in the first place, he wouldn't of had to come out.. |
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phoenix555
Post #30
I've only had poor customer service incident with RACQ - I called them to get my tyre changed and the guy turned up and was like "aw, poor widdle girl can't change her own tyre". No bastard, that's why I pay my annual premium to RACQ, so you can dirty and hunker down beside the car at 1am in a deserted street. |
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M-EVO Nic
Post #31
I've only had poor customer service incident with RACQ - I called them to get my tyre changed and the guy turned up and was like "aw, poor widdle girl can't change her own tyre". No bastard, that's why I pay my annual premium to RACQ, so you can dirty and hunker down beside the car at 1am in a deserted street. Not like your keeping him in a job or anything.. Plenty of women are quite capable of working on cars... I'd probably do the same and am also quite capable.. That said never had any bad experiences with racq Have heard from someone about an racq insurance incident that seemed a bit off.. Person is parked in a car park, has just loaded child into back seat of car, second car drives into car park beside and crashes into the door damaging it.. (luckily not the person) apparently this is the fault of the person parked and not the one who crashed into the parked car.. they refused to pay the claim without them paying their own excess, clearly some insurance fine print, but needless to say the person felt well ripped off.. and is now looking to change insurers.. |
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ajaay.
Post #32
Not like your keeping him in a job or anything.. Plenty of women are quite capable of working on cars... I'd probably do the same and am also quite capable.. That said never had any bad experiences with racq Have heard from someone about an racq insurance incident that seemed a bit off.. Person is parked in a car park, has just loaded child into back seat of car, second car drives into car park beside and crashes into the door damaging it.. (luckily not the person) apparently this is the fault of the person parked and not the one who crashed into the parked car.. they refused to pay the claim without them paying their own excess, clearly some insurance fine print, but needless to say the person felt well ripped off.. and is now looking to change insurers.. Wow, as Would I. That's almost as that story on ACA about the girl not getting compo on the P&O cruise from slipping on due to 'insuffient trend' on her shoes, what a joke ! |
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